TABLE OF CONTENTS

CHAPTER I

Introduction ..................................................................................................................... 1
Background of the Study ................................................................................................. 2
IT Innovations .................................................................................................................. 3
Foreign Websites.................................................................................................. 3
Local Websites ..................................................................................................... 6
Rationale ......................................................................................................................... 8
History of the Business.................................................................................................... 8
Products and Services .................................................................................................. 10
Vision Mission of the Company ..................................................................................... 11
Organizational Chart ..................................................................................................... 12
Functions of Peopleware ............................................................................................... 13
Objectives of the SAD Study ......................................................................................... 14
Methodology .................................................................................................................. 15
System Development Life Cycle (SDLC) ............................................................ 15
Gantt Chart ......................................................................................................... 17

Importance of the Study ................................................................................................ 17

Scopes and Delimitations .............................................................................................. 18

CHAPTER II PRESENTATION OF THE EXISTING MANUAL BASED SYSTEM

Narrative Description of the Existing System ................................................................ 19

Existing Business Procedure and Policies .................................................................... 21
Business Process .......................................................................................................... 22
Flowchart (Procedure of the Existing System) .................................................... 22
UML-Case Diagram ............................................................................................ 23
Data Flow Diagram-Context Diagram (Level 0) .................................................. 24
Data Flow Diagram-Context Diagram (Level 1) .................................................. 25
Problem Recognition Chart ........................................................................................... 26
Problem Recognition / Identification of its Causes.............................................. 27
Alternative Solutions ........................................................................................... 27
Existing Forms Used in the System .............................................................................. 28
Definition of Terms ........................................................................................................ 30

CHAPTER III SYSTEM DESIGN OF THE PROPOSED ONLINE SYSTEM

Narrative Description of the Proposed Online System .................................................. 32

New Business Procedure and Policies (Terms and Conditions) ................................... 34
Tools in Designing the Proposed New System ............................................................. 36
Entity Relationship Diagram ............................................................................... 36
Database Structure ....................................................................................................... 37
Unnormalized Forms .......................................................................................... 37
First Normal Form............................................................................................... 38
Second Normal Form ......................................................................................... 39
Definition of Tables ............................................................................................. 40
Data Dictionary ...................................................................................................... *
Data Flow Diagram........................................................................................................... *
Context Diagram.................................................................................................... *
Diagram 0 and Exploded Diagrams ....................................................................... *
Input Process Output Chart .............................................................................................. *

CHAPTER IV SYSTEM DEVELOPMENT

System Design Specifications .......................................................................................... *

System Programming Language Used .................................................................. *
Database Environment and Operating System...................................................... *
System Design Specifications .......................................................................................... *
Functional Decomposition Diagram (Client) .......................................................... *
Functional Decomposition Diagram (Administrator) .............................................. *
Database Environment (Physical Design) ........................................................................ *
Tables .................................................................................................................... *
Object Data Model ................................................................................................. *
Presentation of System Components ............................................................................... *
Homepage ............................................................................................................. *
Company Profile .................................................................................................... *
Services ................................................................................................................. *
Login Username and Password............................................................................. *
Registration Form .................................................................................................. *
Service Request Form ........................................................................................... *
Network Layout Design .................................................................................................... *

System Environment and Its Estimated Costs ................................................................. *

Hardware Platform................................................................................................. *
Software Platform .................................................................................................. *
Peopleware Platform ............................................................................................. *
Total Cost of the Project ........................................................................................ *
System Flowchart ............................................................................................................. *

CHAPTER V SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS

Summary .......................................................................................................................... *
Conclusions...................................................................................................................... *
Problem-Solution Evaluation ................................................................................. *
Benefit Analysis ..................................................................................................... *
Recommendations ........................................................................................................... *