Parole and Probation officers in North Carolina typically manage between 80 and 100 cases. This number is increasing. Keeping track of one parolee or probationer is hard. Keeping track of many is very hard, especially if officers don’t have complete and current information about them, or they need to get that information from several sources in paper formats. The PPO dashboard is an internet-based application that uses information from the department of corrections, the administrative office of the courts, and other related agencies to create daily snapshots of the activities of parolees and probationers throughout the state. These include whether such people have been recently arrested, are scheduled for court dates or home visits, missed court dates, or missed appointments with their probation and parole officers. High priority items are flagged red. Lower priority items are flagged yellow. The dashboard also contains important anecdotal information such as whether a parolee or probationer has a job or is still showing up at work. Officers use this information and the dashboard to generate a comprehensive picture of their entire caseload at any given time and the equivalent picture of specific cases. Both uses of the dashboard enable officers to quickly and accurately determine when people violate their parole or probation. And both help officers predict whether parolees and probationers will commit another crime. For example, someone who misses a couple appointments with their probation officer or quits their job is probably headed for trouble. In summary, the North Carolina PPO dashboard is a tool that helps key law enforcement personnel do a better job, and that enhances public safety.
Original Title
North Carolina Probation and Parole Officers Dashboard -- 2011 CSG Innovations Award Winner
Parole and Probation officers in North Carolina typically manage between 80 and 100 cases. This number is increasing. Keeping track of one parolee or probationer is hard. Keeping track of many is very hard, especially if officers don’t have complete and current information about them, or they need to get that information from several sources in paper formats. The PPO dashboard is an internet-based application that uses information from the department of corrections, the administrative office of the courts, and other related agencies to create daily snapshots of the activities of parolees and probationers throughout the state. These include whether such people have been recently arrested, are scheduled for court dates or home visits, missed court dates, or missed appointments with their probation and parole officers. High priority items are flagged red. Lower priority items are flagged yellow. The dashboard also contains important anecdotal information such as whether a parolee or probationer has a job or is still showing up at work. Officers use this information and the dashboard to generate a comprehensive picture of their entire caseload at any given time and the equivalent picture of specific cases. Both uses of the dashboard enable officers to quickly and accurately determine when people violate their parole or probation. And both help officers predict whether parolees and probationers will commit another crime. For example, someone who misses a couple appointments with their probation officer or quits their job is probably headed for trouble. In summary, the North Carolina PPO dashboard is a tool that helps key law enforcement personnel do a better job, and that enhances public safety.
Parole and Probation officers in North Carolina typically manage between 80 and 100 cases. This number is increasing. Keeping track of one parolee or probationer is hard. Keeping track of many is very hard, especially if officers don’t have complete and current information about them, or they need to get that information from several sources in paper formats. The PPO dashboard is an internet-based application that uses information from the department of corrections, the administrative office of the courts, and other related agencies to create daily snapshots of the activities of parolees and probationers throughout the state. These include whether such people have been recently arrested, are scheduled for court dates or home visits, missed court dates, or missed appointments with their probation and parole officers. High priority items are flagged red. Lower priority items are flagged yellow. The dashboard also contains important anecdotal information such as whether a parolee or probationer has a job or is still showing up at work. Officers use this information and the dashboard to generate a comprehensive picture of their entire caseload at any given time and the equivalent picture of specific cases. Both uses of the dashboard enable officers to quickly and accurately determine when people violate their parole or probation. And both help officers predict whether parolees and probationers will commit another crime. For example, someone who misses a couple appointments with their probation officer or quits their job is probably headed for trouble. In summary, the North Carolina PPO dashboard is a tool that helps key law enforcement personnel do a better job, and that enhances public safety.