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Aztech WL556E

Portable High-Speed Wireless-N Repeater

WL556E Unable to connect to Wireless AP with Auto Channel Configuration


There are a few make and models of Wireless Routers and Wireless Access Points that are having connectivity problems with the WL556E. The WL556E Wireless-N repeater needs to be on the same channel as the main Wireless Router/AP for it to be able to communicate properly. If the main Wireless Router/AP switches from one channel to another, then there would be a discrepancy on the wireless link between the repeater and the AP. To get around this issue, you have to change the Wireless Router/AP channel from Auto to any specific channel for 1 to 13.

Steps to change your main Wireless Router/AP channel


1. Verify the IP address of your main Wireless Router/AP by going to the command prompt. To open the command prompt, Click Start > Run > Type cmd and click OK

2. On the command prompt, type ipconfig and press Enter

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Frequently Asked Question v1.0

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3. From the picture above, check the IP address of your Default Gateway. This is the IP address of your main Wireless Router/AP.

4. You have to access the web GUI of your main Wireless Router/AP to be able to change the channel. To do this, open your web browser and type the IP address of your main Wireless Router/AP, in this case is 192.168.1.254 on the address bar

5. Input username as admin and password as admin, and click on the OK button, or check the documentation of your router/AP for the login information

6. In the web GUI of your main Wireless Router/AP, look for the Wireless Configuration page. Please refer to below screenshot of a Wireless configuration page for a 2Wire Wireless Modem.

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Frequently Asked Question v1.0

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7. Change the Wireless Channel from Auto to any channel from 1-13. Make sure you Save and Apply the new configuration to your main Wireless Router/AP.

8. After the configuration is completed, Please re-do the setup for your WL556E Wireless-N Repeater.

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