ERA

Industrial Revolution

EVENTS/CONCEPT
Stearn engine Division of labor Interchangeable parts Principles of scientific management. Time and motion studies Activity scheduling chart Moving assembly line Hawthorne studies Motivation theories

YEARS 1769 1776 1790 1911 1911 1912 1913 1930 1940s 1950s 1960s 1947 1951 1950s 1960s 1970s 1970s 1980s

ORIGINATOTR
James Watt Adam Smith Eli Whitney

Scientific Managernent

Frederick W. Taylor Frank & LilianGilbreth Henry Gantt Henry Ford

Human Relations

Elton Mayo Abraham Maslow Frederkk Herzberg Douglas McGregor George Dantzig Remington Rand Operations research. groups Joseph Orlkky, IBM and others Taiichi Ohno (Toyota) W. Edwards Deming, Joseph Juran Wkkham Skinner, Robert Hayes Mkhael Hammer, Jarnes Champy

Operations Research

Linear programming Digital computer Simulation, waiting line, decision theory, PERT/CPM MRP, ED!, EFT, ClM

Quality Revolution

JIT (just-in-time) TQM (total quality management) Strategy and operations Business process reengineering

1990s

Globalization

World trade organization, European Union and other trade agreements

1990s

Numerous countries and companies

Internet Revolution

Internet, WWW ERP, Supply chain mgmt. E-commerce

1990s 1990s 2000s

ARPANET, Tim SAP, i2 ORACLE, Amazon, Yahoo, eBay & others