MGT 522: Organisation Development and change This course is aimed at providing the students with a frame work

of what change and organisation Development is, how it works, its change techniques and what the future of Organisation Development might be. Unit I Nature of Change: Necessity for Change, factors affecting change, organisational factors affected by change, impact of change on structure, communicative patterns and human relations, Situational analysis and patterns of change, Learning, Training and Development - definitions, objectives and interlinkages, Basic concepts of Human Resources Development (HRD). Change perspectives: Different perspectives related to change; changes as a strategic management tool; change for internal re-organisation; impact of change on Human Resources Planning; Global perspectives related to change; quality consciousness as an emerging catalyst for change; cultural and climatic factors affected by change. Organisational transformation: Change cycles; leadership patterns and transformational strategies; resistance to change - cause and counteractive measures; reward system as an effective tool to effect and sustain changes; impact of disciplinary measures on behaviour modification; Business Process Reengineering (BPR) Organisational Development for planned change : Introduction; definition; historical development and nature of OD; focussed activities - individuals, roles, dyads, groups, inter-groups, as targets of planned change; problem area; conflict, frustration and stress - impact on behaviour and productivity, coping strategies; intra-group and inter group conflicts; major OD intervention strategies and their expected effects. Team intervention strategies: Team and groups; Team building interventions; leadership skills for team building; sensitivity training (T - groups); Transactional analysis; communicating skills and group dynamics; developmental activities based on simulations, role-plays and games.

Unit II

Unit III

Unit IV

Unit V

Suggested Readings: 1. Organisation Development , Wendell L. French, Cecil H. Bell Pearson 2005 2. Organistional Transformation through Business Process Re-engineering, Vikram Sethi. Wellian R. King, Pearson 2005 3. Organisational Theory, Design and change Text and cases, Gareth R. Jones Pearson. 4. Organistaion 21st Century, Subir Chowdhury, Pearson.