Professional Documents
Culture Documents
Contents:
Scouting Force Core Values.3 Scout Team Org Chart.4 Head Scout and Scout Compensation Plan..5 NCSA Membership Payment Options6 National Schools Lunch Program7 Athleadership Grant Program..8 NCSA Scouting Force Structure...............9 Scout Team FAQs..10
Training and Development Squad commission rates: Scout: 16% ($3,000/month draw for 1st 6 months) SC: 6% ($2,500/month draw)
* NSLP Commission: 10% (Head scout 7%, Scout 3%) *Head Scouts/Scouts will receive commission on RM payment plans (RM only) in full after 3 payments. *Recruiting Reality leads commission rates: Head Scout: 14%; Scout 5%
*the 18 month option is only available for Student-Athletes who have 18 months of school left.
Who is Eligible for the NSLP Membership? Any Student-Athlete who qualifies for the National Schools Lunch Program. What membership do Student-Athletes receive? Recruit-Match
*Financial need is one the biggest determining factors when awarding AGs.
If I am a Head Scout and my Scout takes PTO, who sets for me? The Scout/Head Scout teams are suggested to create a professional solutions, some suggestions are: o o Take PTO at the same time Self-set meetings
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What to do if issues or problems arise with the Scout/Head Scout relationship? Again, Scouts and Head Scouts are encouraged to find a professional solution to situations, but all major issues or problems should be reported directly to the Scout VP. What are the steps if a Head Scout/Scout wants to leave the company? We would encourage a 60 day notice so that you can help train your replacement and have the best transition. Also notification must reach the Scout VP and Team Resources in a timely manner. What happens if a Head Scout/Scout is terminated? A replacement Head Scout/Scout will be provided by NCSA.
Leads:
How will leads be selected and how will they be dispersed?
Company discretion is based on a number of factors
How many NEW leads will I receive per day? 15 18 leads What is NCSA lead retention policy? *60 Day Rule: A Head Scout/Scout may reassign themselves a lead who was previously attached to a current Head Scout/Scout only if the lead has not been called and is not in active follow-up status for over 60 days. Example: A lead is attached but has not yet been called, the family calls the call-in line, a different scout can set the meeting.
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If I have a problem with Sales Force, who do I contact? email sfsupport@ncsasports.org If I need to change a primary email of a lead in Salesforce?
You have the abilty to change the email yourself in SF You must emaill the Student-Athletes name, sport and grad year to rmsupport@ncsasports.org Subject line: Change Primary Email.
If I have a problem with my NCSA computer or phone, who do I contact? Email a detailed description of the problem to support@ncsasports.org If I have a problem with my payroll or other NCSA financial issues, who do I contact?
Scouts/Head Scouts contact your Scout VP and the Scout VP will forward on the issue to payroll using
email payroll@ncsasports.org If I have a Team Resources (HR) issue or concern, who do I contact? General issues email teamresources@ncsasports.org or call TR ext. 5300 In an emergency, Call Tasha McCarter directly at ext. 7487
Important Numbers:
Main NCSA Line: (888) 333-6846 Scout Call in Line: (866) 495-7089 Member Fax: (866) 996-6272 Training Site: http://ncsatraining.weebly.com/index.html
Password: ncsasports
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