Professional Documents
Culture Documents
Es230 350 3511 NetworkAdminGuide Ver.00
Es230 350 3511 NetworkAdminGuide Ver.00
Grant of License
This is a legal agreement between you, the end-user (You), and TTEC and its suppliers. This software, fonts (including their typefaces) and related documentation (Software) is licensed for use with the system CPU on which it was installed (System) in accordance with the terms contained in this Agreement. This Software is proprietary to TTEC and/or its suppliers. TTEC and its suppliers disclaim responsibility for the installation and/or use of this Software, and for the results obtained by using this Software. You may use one copy of the Software as installed on a single System, and may not copy the Software for any reason except as necessary to use the Software on a single System. Any copies of the Software shall be subject to the conditions of this Agreement. You may not, nor cause or permit any third party to, modify, adapt, merge, translate, reverse compile, reverse assemble, or reverse engineer the Software. You may not use the Software, except in accordance with this license. No title to the intellectual property in the Software is transferred to you and full ownership is retained by TTEC or its suppliers. Source code of the Software is not licensed to you. You will be held legally responsible for any copyright infringement, unauthorized transfer, reproduction or use of the Software or its documentation.
Term
This license is effective until terminated by TTEC or upon your failure to comply with any term of this Agreement. Upon termination, you agree to destroy all copies of the Software and its documentation. You may terminate this license at any time by destroying the Software and its documentation and all copies.
Disclaimer of Warranty
THIS SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TTEC AND ITS SUPPLIERS DISCLAIM ANY WARRANTY RELATING TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE. IF THE SOFTWARE PROVES DEFECTIVE, YOU (AND NOT TTEC OR ITS SUPPLIERS) SHALL BE RESPONSIBLE FOR THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. TTEC AND ITS SUPPLIERS DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. ALL INFORMATION CONTAINED HEREIN THAT IS PROVIDED BY TTEC AND ITS AFFILIATES PURSUANT TO A EULA IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.
Limitation of Liability
IN NO EVENT WILL TTEC OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES, WHETHER IN CONTRACT, TORT, OR OTHERWISE (EXCEPT PERSONAL INJURY OR DEATH RESULTING FROM NEGLIGENCE ON THE PART OF TTEC OR ITS SUPPLIERS), INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, LOST DATA, LOST SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO
USE THE SOFTWARE, EVEN IF TTEC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR FOR THIRD PARTY CLAIMS.
General
You may not sublicense, lease, rent, assign or transfer this license or the Software. Any attempt to sublicense, lease, rent, assign or transfer any of the rights, duties or obligations hereunder is void. You agree that you do not intend to, and will not ship, transmit (directly or indirectly) the Software, including any copies of the Software, or any technical data contained in the Software or its media, or any direct product thereof, to any country or destination prohibited by the United States Government. This license shall be governed by the laws of Japan or, at the election of a Supplier of TTEC concerned with a dispute arising from or relating to this Agreement, the laws of the Country designated from time to time by the relevant Supplier of TTEC. If any provision or portion of this Agreement shall be found to be illegal, invalid or unenforceable, the remaining provisions or portions shall remain in full force and effect. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TTEC AND ITS SUPPLIERS AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT. TOSHIBA TEC Corporation, 2-4-1, Shibakoen, Minato-ku, Tokyo, 105-8524, Japan.
The official name of Windows 98 is Microsoft Windows 98 Operating System. The official name of Windows Me is Microsoft Windows Me Operating System. The official name of Windows 2000 is Microsoft Windows 2000 Operating System. The official name of Windows XP is Microsoft Windows XP Operating System. The official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating System. Microsoft, Windows, Windows NT, and the brand names and product names of other Microsoft products are trademarks of Microsoft Corporation in the US and other countries. Apple, AppleTalk, Macintosh, Mac, TrueType, and LaserWriter are trademarks of Apple Computer Inc. in the US and other countries. Postscript is a trademark of Adobe Systems Incorporated. Netscape is a trademark of Netscape Communications Corporation. IBM, AT and AIX are trademarks of International Business Machines Corporation. NOVELL, NetWare, and NDS are trademarks of Novell, Inc. Other company names and product names in this manual are the trademarks of their respective companies.
Copyright
2003 TOSHIBA TEC CORPORATION All Rights Reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC. No patent liability is assumed, however, with respect to the use of the information contained herein.
Preface
Thank you for purchasing e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 Multifunctional Digital Systems. This Network Administrators Guide explains the instructions for administrators to set up and manage the e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 from the network using TopAccess. Read this guide before setting up your e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 using TopAccess. Keep this guide within easy reach, and use it to configure an environment that makes best of the e-STUDIOs functions.
Conventions
The term this equipment in this manual refers to the e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280. The term e-Filing in this manual is an abbreviation of electronic filing.
Table of Contents
SOFTWARE LICENSE AGREEMENT ...........................................................2 TRADEMARKS AND COPYRIGHT................................................................4 Preface ...........................................................................................................5
About This Guide ....................................................................................................5 Conventions ......................................................................................................5 About Other Manuals..............................................................................................5
1. Overview .........................................................................................................11
Features and Functions................................................................................12
About Setup from TopAccess ...............................................................................12 About Maintenance from TopAccess....................................................................13 About Registration from TopAccess .....................................................................13 About Other Administrative Functions in TopAccess............................................14
Setting up the Time and Date ...............................................................................50 Setting up the Web General Setting .....................................................................51
Deleting the Data from Local Folder .....................................................................99 Managing Directory Service................................................................................100 Setting up Notification.........................................................................................101 Importing and Exporting the Address Book ........................................................103 Importing the Address Book Data .................................................................103 Exporting the Address Book Data .................................................................105 Importing and Exporting the Department Code ..................................................107 Importing the Department Code Data ...........................................................107 Exporting the Department Code Data ...........................................................108 Exporting the Logs and Journals ........................................................................110 Clearing the Logs and Journals ..........................................................................111
Tips of Setting up the DNS and Mail Servers for Internet Fax............................172 Tips of Setting up the DNS and Mail Servers for Offramp Gateway...................172
6. Troubleshooting ...........................................................................................173
Troubleshooting Overview..........................................................................174
Network Connectivity Problems..........................................................................174 Cannot Discover Device .....................................................................................178 Cannot Ping the Device ......................................................................................180 Cannot Print From Client ....................................................................................181 Network or Touch Panel Display Disabled After LDAP Search ..........................181 Banner Page Outputted to Inner Tray.................................................................182
7. Appendix .......................................................................................................193
Default Setting List .....................................................................................194
Default Settings for General Setting ...................................................................194 Device Information ........................................................................................194 Energy Save..................................................................................................194 Time Stamp...................................................................................................194 Web General Setting.....................................................................................194 Default Settings for Network Setting...................................................................194 TCP/IP...........................................................................................................194 IPX/SPX ........................................................................................................194 AppleTalk ......................................................................................................195 Rendezvous ..................................................................................................195 LDAP Session ...............................................................................................195 DNS Session.................................................................................................195 DDNS Session ..............................................................................................195 SLP Session..................................................................................................195 SMB Session.................................................................................................195 NetWare Session ..........................................................................................195 HTTP Network Service..................................................................................196 SMTP Client ..................................................................................................196 SMTP Server.................................................................................................196 POP3 Network Service .................................................................................196 FTP Client .....................................................................................................196 FTP Server....................................................................................................196 SNMP Network Service.................................................................................197 Default Settings for Copier Setting .....................................................................197 Default Settings for Fax Setting (Optional) .........................................................197 Default Settings for Save as file Setting .............................................................198 Default Settings for Email Setting .......................................................................198 Default Settings for Internet Fax Setting.............................................................198 Default Settings for Printer Setting .....................................................................199 Network Administrators Guide Table of Contents 9
Default Settings for Print Service........................................................................199 Raw TCP Print ..............................................................................................199 LPD Print.......................................................................................................199 IPP Print ........................................................................................................199 FTP Print .......................................................................................................199 NetWare Print................................................................................................200 Email Print.....................................................................................................200
8. INDEX ............................................................................................................201
10
1. OVERVIEW
11
Before you read through this guide and perform the setup and maintenance operations, please perform the setup for TopAccess. For information about setting up the equipment for TopAccess, see the User Functions Guide.
The fax settings are available only when the fax option is installed on this equipment.
Configuring save as file settings An administrator can configure the save as file settings such as storage maintenance, destination, remote 1, remote 2, N/W-Fax destination, and N/W-Fax folder. Configuring Email settings An administrator can configure the Email settings such as file format, fragment message size, and default body strings. Configuring Internet Fax settings An administrator can configure the Internet Fax settings such as fragment page size and default body strings. Configuring printer settings An administrator can configure the default printer settings such as number of days to save private, proof and invalid jobs, duplex printing, default paper size, default paper type, default orientation, default stapling, default output tray, PCL form line, PCL font pitch, PCL font point size, PCL font number, auto paper size conversion, and print startup page. Configuring print service settings An administrator can configure the print services such as Raw TCP/IP print, LPD print, IPP print, FTP print, NetWare print, and Email print.
12
The Fax Received Forward is available only when the fax option is installed on this equipment.
13
14
1.
To navigate to TopAccess, enter the following URL on the address box of your Internet browser.
http://<IP Address> or http://<Device Name>
http://10.10.70.105
When the device name of this equipment is mfp-00c67861:
http://mfp-00c67861
2. 3.
15
4.
Enter the administrator password in the Password field. Then click [Login].
SUPPLEMENT:
You cannot change a name in the User Name field. It always must be Admin to login TopAccess in the administrator mode. The Setup page is displayed.
The default administrator password is 123456 if you have not change the administrator password.
5.
SUPPLEMENT:
To logout from the administrator mode, click the Logout link that is displayed in the upper right.
16
17
This chapter describes the setup flow for network features. For information about setting up local features such as copy and fax, please see the User Functions Guide. The guide describes how to operate the [User Functions] button that contains setup features for users and administrators. Some settings can be assigned from the Touch Panel Display on this equipment. Before setting up from TopAccess, please see the User Functions Guide and perform the initial setup for this equipment.
Following diagram illustrates the common network configurations for this equipment.
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Unix workstation TCP/IP or IPX/SPX Local Area Network Windows Print Server NetWare Print Server
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 AppleTalk or TCP/IP Local Area Network Mac OS 8.6 Mac OS 9.x Mac OS X
Internet
DNS Server Email Server
For e-STUDIO230/280: To set up the parallel printing, the optional Parallel Interface Kit must be installed.
18
Peer-to-Peer Printing in the Peer-to-Peer connection from Windows computers P.24 "Setup Flow for Peer-to-Peer Printing" LPR Printing in the Peer-to-Peer connection from Windows computers P.22 "Setup Flow for LPR Printing" IPP Printing in the Peer-to-Peer connection from Windows computers P.25 "Setup Flow for IPP Printing" SMB Printing through the Windows Print Server from Windows computers P.26 "Setup Flow for Printing via Windows Print Server" Novell Printing through the NetWare Print Server from Windows computers P.27 "Setup Flow for Novell Printing" LPR Printing in the TCP/IP network from Macintosh computers P.29 "Setup Flow for LPR Printing" FTP Printing P.31 "Setup Flow for FTP Printing" Printing from Unix workstation P.30 "Setup Flow for Unix Printing"
Job Monitoring with TopAccessDocMon from Windows Scanning Features Save as file feature for saving scanned images or received jobs as files in network folder P.33 "Setup Flow for Save as file" e-Filing Features Editing the files in the Box using e-Filing web utility P.44 "Setup Flow for e-Filing Web Utility"
Acquiring data from a Box with TWAIN driver or File downloader P.44 "Setup Flow for TWAIN Driver and File Downloader"
Email Printing in the Internet connection using Email client software P.31 "Setup Flow for Email Printing"
Scanning Features Scan to Email at this equipment P.34 "Setup Flow for Scan to Email" Fax Features
Sending or Receiving Internet Fax at this equipment P.38 "Setup Flow for Internet Fax" Sending fax or Internet Fax using the N/W-Fax driver from Windows computers P.36 "Setup Flow for Network-Fax" Onramp gateway (convert a received fax from the public switched telephone line to an Internet Fax and send it to the Internet) P.39 "Setup Flow for Onramp Gateway" Offramp gateway (convert a received Internet Fax from Internet to a fax and send it to facsimile through the public switched telephone line) P.41 "Setup Flow for Offramp Gateway" The N/W-Fax driver, Onramp gateway and Offramp gateway can be operated only when optional fax unit is installed in this equipment.
NOTE:
20
SUPPLEMENTS:
For Windows 98/Me SMB Printing or Peer-to-Peer Printing For Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003 LPR Printing It assumes using SMB printing in a small network. If you can use the Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 as a print server, it is recommended to set up for printing via Windows print server. This equipment also supports printing via the parallel port. When this equipment is used for parallel printing, there is no need to configure the equipment. To set up for parallel printing, please see the Quick Start Guide.
For e-STUDIO230/280: To set up the parallel printing, the optional Parallel Interface Kit must be installed.
System Requirements Windows printing applies to the following Windows computers. Display Resolution 1024 x 768 dots or more Display Color High Color (16bit) or higher is recommended CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) Memory 64MB for Windows 98 96MB for Windows Me and Windows NT 4.0 128MB for Windows 2000/XP/Server 2003
The applicable computers depend on the printing systems: LPR Printing Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 SMB Printing Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Network Administrators Guide Setup Flow for Printing Features 21
Windows Server 2003 Peer-to-Peer Printing Windows 98 (Windows 98 Second Edition Recommended) Windows Me IPP Printing Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003
This equipment can be used with LPR printer connection for Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003. LPR printing is the common method to setting up the printer from servers. It is better to use LPR printing for Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 rather than SMB printing because the printing process of LPR printing is shorter than SMB printing.
Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
Step 4: Advise users to install the Client Software for LPR printing.
Users can install the printer drivers for LPR printing by installation from the Client1 CD-ROM and add the LPR port. For more information about the LPR installation, please see the Printing Guide. In the LPR enabled network, users must install following client software for printing:
22
This equipment can be used with SMB printer connection that allows you to connect to this equipment using File and Printer Sharing for Microsoft Networks service. SMB printing is the common method to setting up the printer from the Windows 98/Me computers. However, SMB printing is not suitable for printing a large amount of documents. NOTE:
It assumes using SMB printing in a small network. If you can use the Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 as a print server, it is recommended to set up for printing via Windows print server. P.26 "Setup Flow for Printing via Windows Print Server"
Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
Step 3: Advise users to install the Client Software for SMB printing.
Users can install the printer drivers for SMB printing using the following methods: 1) Point and Print installation or 2) installation from the Client1 CD-ROM. It is recommended for an Network Administrators Guide Setup Flow for Printing Features 23
administrator to determine which method should be used for an installation (or allows both installations for users.) For more information about the SMB installation, please see the Printing Guide. In the SMB enabled network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager
Windows 98 Windows Me Setting up the TCP/IP printer connection with Peer-to-Peer Utility
Windows 98 Windows Me
This equipment provides the Peer-to-Peer Utility, (for Windows 98 and Windows Me), that enables a peer-to-peer connection over the TCP/IP network. The Peer-to-Peer Utility allows users to add the Peer-to-Peer TCP/IP port by searching for the equipment in the local area network. If an administrator does not allow printer sharing in a Windows network, (which means the SMB print service is disabled), he or she can permit users to connect to this equipment using the Peer-to-Peer Utility. NOTE:
TopAccessDocMon cannot be used when you configure the printer connection using the Peer-to-Peer utility.
Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
24
Step 2: Advise users to install the Client Software for Peer-to-Peer printing.
Users can get the printer drivers for Peer-to-Peer printing by installation from the Client1 CD-ROM. For more information about the Peer-to-Peer installation, please see the Printing Guide. In the Peer-to-Peer enabled network, users must install following client software for printing: Printer Drivers Peer-to-Peer Utility Agfa Font Manager
Windows 2000 Windows XP Windows Server 2003 Setting up the IPP printer connection
This equipment can be used with the IPP printer connection for Windows 2000, Windows XP, and Windows Server 2003 in a TCP/IP network. Even though IPP printing can be used in a local area network, this method is commonly used to print over the Internet. If you allow IPP printing through the Internet, you must configure the DNS server to enable users to access this equipment over the Internet using the HTTP protocol. This is useful when users want to print to this equipment from outside the local area network.
Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
Step 2: Setting up the DNS Session to specify the DNS server that assigns the equipments DNS name.
The DNS Session should be configured when the DNS server is used to assign the DNS name (rather than the IP address) over the Internet. P.55 "Setting up the DNS Session"
Step 5: Advise users to install the Client Software for IPP printing.
Users can install the printer drivers for IPP printing by installation by Add Printer Wizard. For more information about the IPP installation, please see the Printing Guide. In the IPP enabled network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager NOTE:
TopAccessDocMon is available only when the client computers are connected to this equipment within the same local area network. Also TopAccessDocMon cannot automatically find the IP or IPX address of this equipment to connect, if users install the client software for IPP printing. In that case, users must find the equipment in the network using the Network Discovery feature. For more information about TopAccessDocMon, see the Printing Guide.
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003
When you want to manage all print jobs in the print server instead of directly printing to this equipment, the Windows Client Server network solution is helpful. In this case, an administrator sets up the sharing printer using LPR in Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 print server. Then clients can install the printer driver from the Windows print server using SMB.
Setup procedure
Step 1: Setting up this equipment for LPR printing.
Please see the setup flow for LPR printing. P.22 "Setup Flow for LPR Printing" NOTE:
When installing the printer driver in the server to set up the sharing printer, install the printer driver by the Add Printer Wizard. Do not install the printer driver using the installer.
26
Step 3: Advise users to install the Client Software for SMB printing via the Windows print server.
Users can install the printer drivers for Windows Client Server network from the queue created in the Windows print server. This installation method is common for Windows print sharing. Please refer to the Windows documentation for information about sharing printers. In the Windows Client Server network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager
NetWare 4.x NetWare 5.x NetWare 6.x Setting up the Novell printer connection Setting up the SMB printer connection to Novell print queue
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003
27
When you want to manage the print jobs in the NetWare print server instead of directly printing to this equipment, an administrator must configure the NetWare print servers and this equipment. This equipment supports the PSERVER in the NetWare 4.x bindery emulation mode, NetWare 4.x NDS mode, NetWare 5.x NDS/NDPS mode, and NetWare 6.x NDS/NDPS mode.
Setup procedure
Step 1: Setting up the NetWare print server.
P.163 "Setting up NetWare Print Server"
Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
Step 3: Setting up the IPX/SPX if this equipment is used in the IPX/SPX network.
P.54 "Setting up the IPX/SPX"
Step 7: Advise users to install the Client Software for Novell printing.
Users can install the printer drivers for Novell printing from the Client1 CD-ROM and map the queue created in the NetWare server. For more information about the Novell installation, please see the Printing Guide. In the Novell network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager
28
Printer Driver:
LaserWriter 8 printer driver version 8.6.5 or later (not required for Mac OS X 10.2.4 or later)
NOTE:
Macintosh printing from Mac OS X 10.2 and its earlier versions of Mac OS X is supported only in Classic mode using the PPD file for Mac OS 8.6 to 9.x. This equipment also provides the PPD file for Mac OS X 10.2.4 or later.
Mac OS 8.6 Mac OS 9.x Mac OS X Setting up the AppleTalk printer connection
This equipment can be used with the AppleTalk printer connection when the Macintosh computers and the equipment are connected over the AppleTalk network.
Setup procedure
Step 1: Setting up the AppleTalk.
Please see the User Functions Guide to configure AppleTalk from the Touch Panel Display, or from TopAccess. P.54 "Setting up the AppleTalk"
Mac OS 8.6 Mac OS 9.x Mac OS X Setting up the LPR printer connection
This equipment can be used with the LPR printer connection when the Macintosh computers and the equipment are connected over the TCP/IP network.
29
Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
Unix workstation
This equipment can be used with the LPR printer connection when the Unix workstations and the equipment are connected over the TCP/IP network.
30
Setup procedure
Step 1: Setting up the TCP/IP.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
Step 3: Advise users to install the Unix Filters for Unix printing.
Users can install the Unix filters for Unix printing from the Admins Client CD-ROM. For more information about the Unix installation, please see the Printing Guide.
PCL format print job file PostScript Level 3 print job file Text data file
Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
Step 3: Now any users can download to this equipment using the FTP down-load tools.
Users can use any FTP download tools to print through FTP. For more information about FTP printing, please see the Printing Guide.
TIFF file 31
Setup procedure
Step 1: Setting up the POP3 account for this equipment in the incoming mail server.
P.171 "Setting up DNS and Mail Servers"
Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
Step 3: Setting up the POP3 Network Servers to specify the POP3 server.
P.60 "Setting up the POP3 Network Service"
Step 5: Now any users can print a file by sending an Email message.
Any Email client software can be used to send a print job to this equipment. For more information about Email printing, please see the Printing Guide.
32
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003
Network Hard Disk
You can enable or disable the Save as file into the local folder and network folders. When enabled, you can specify which network folders to save the scanned file, or you can allow users to specify the network folders for each Save as file operation.
Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
33
Internet
SMTP Server
When configuring the Scan to Email environment, this equipment sends an Email to the SMTP server and transfers the document to the Internet. A DNS server is required for the SMTP server to transmit the Scan to Email document into the Internet.
Setup procedure
Step 1: Setting up the DNS Server and SMTP Server, if required.
When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.171 "Setting up DNS and Mail Servers"
Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
34
35
Sending a fax can be operated only when optional Fax unit is installed. You can operate the Internet Fax option without optional Fax unit.
The fax transmission using the N/W-Fax driver is available only when the Printer Kit or Printer/Scanner Kit is installed. The Internet Fax transmission using the N/W-Fax driver is available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.
Connecting to Internet
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003
Using the N/W-Fax driver, users can send a document to this equipment as a print job. The equipment then sends the job to the fax numbers (or Email addresses) specified by the user through the Public Switched Telephone Network or the Internet. To send a fax through the Public Switched Telephone Network, users must configure the equipment accordingly. When sending an Internet Fax, the equipment sends the document to the SMTP server and transfers it to the Internet. (A DNS server is required for the SMTP server to transmit the document into the Internet.) System Requirements The N/W-Fax driver is available for following computers: Display Resolution 1024 x 768 dots or more Network Administrators Guide Setup Flow for Fax Features
36
Display Color High Color (16bit) or higher is recommended CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) Memory 64MB for Windows 98 96MB for Windows Me and Windows NT 4.0 128MB for Windows 2000/XP/Server 2003 OS Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003
Setup Procedure
Step 1: Setting up the DNS server and SMTP server.
When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.171 "Setting up DNS and Mail Servers"
Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
Step 6: Setting up the N/W-Fax Destination and N/W-Fax Folder for Save as file features.
To enable the Save as file feature on the N/W-Fax driver (to send the document), configure the N/W-Fax Destination and N/W-Fax Folder to designate where the document will be saved. P.74 "Setting up the N/W-Fax Destination" P.75 "Setting up the N/W-Fax Folder"
37
Internet
Receive Internet Fax from POP3 server
Email Server
This equipment sends the internet faxes via an SMTP server and receives them from a POP3 server. To configure the Internet Fax environment, configure the SMTP server to send and the POP3 server to receive. Remember that a DNS server is required for the SMTP and POP3 servers to transmit the document over the Internet. To enable receiving an Internet Fax, configure the POP3 account for this equipment in the POP3 server. This equipment can access the POP3 server to check if an Internet Fax message has been received same as the Email client software.
Setup Procedure
Step 1: Setting up the DNS, SMTP, and POP3 servers.
You must configure the SMTP server to send Internet Fax, the POP3 server to receive Internet Fax, and the DNS server to enable transferring the data over the Internet. P.171 "Setting up DNS and Mail Servers"
Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service" 38 Network Administrators Guide Setup Flow for Fax Features
To enable the Onramp Gateway feature, the optional Fax unit must be installed.
For e-STUDIO350/450 and e-STUDIO230/280: The Onramp Gateway feature is available only when the optional Fax unit, Printer Kit, and Scanner Upgrade Kit are installed, or when the optional Fax unit and Printer/Scanner Kit are installed.
This equipment can convert received faxes into Emails and forward them to other Internet Fax devices or client computers using Onramp Gateway transmission.
39
The Internet Fax device receives the document from the Internet as an Internet Fax document.
The client computer receives the document from the Internet as an email document.
Client Computers
This equipment can create the ITU-T relay mailbox in which Email addresses are registered as destinations to achieve the Onramp Gateway transmission. Any ITU-T compatible facsimile can send a fax to the ITU-T relay mailbox. This equipment then forwards received faxes to the Email addresses registered in the ITU-T relay mailbox. To use this equipment as a Hub Station for the Onramp Gateway transmission, the Relay Box in which Email addresses are registered must be set up. This equipment, as the distributor, can send an Email of any faxes received from any ITU-T compatible facsimile device.
Setup Procedure
Step 1: Setting up the DNS server and SMTP server.
When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.171 "Setting up DNS and Mail Servers"
Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
40
To enable the Offramp Gateway feature, the optional Fax unit must be installed in this equipment.
For e-STUDIO350/450 and e-STUDIO230/280: The Offramp Gateway feature is available only when the optional Fax unit, Printer Kit, and Scanner Upgrade Kit are installed, or when the optional Fax unit and Printer/Scanner Kit are installed.
This equipment can be used as a Hub Station to forward Emails from your client computer or Internet Fax device to any facsimile on the public switched telephone network. For example, the document can be sent to this equipment from out of the country through the Internet, then the document can be sent from this equipment to the designated fax number through the local public telephone line.
41
Offramp Gateway
An Email is sent to "FAX=<fax number>@host1.ifax.com" from a client computer
Internet
SMTP Server
An Email or Internet Fax is converted to the facsimile document and sent to <fax number> G3 facsimile
G3 Facsimile
When enabling the Offramp Gateway, this equipment works as an SMTP server to receive Emails from the Internet. To enable the STMP transmission in this equipment, designate the hostname (or specific domain) that relates to this equipment in the DNS server, and designate the MX record to receive the Emails that are sent to the equipments domain in the SMTP server in your local area network. Then the SMTP server should be configured to transmit the received Emails to the equipment in the SMTP transmission. For example, if the hostname of this equipment is designated as host1.ifax.com, the SMTP server receives an Email whose forwarding address is <account name>@host1.ifax.com, and the SMTP server transmits the received Email to the equipment. Then this equipment will send the received Email as a facsimile document to the fax number that is specified in the <account name> part.
Setup Procedure
Step 1: Setting up the DNS server and SMTP server.
To enable the transfer of Emails to this equipment through SMTP, you must designate the domain name of this equipment and the MX record and configure the SMTP server to route the received documents. P.171 "Setting up DNS and Mail Servers"
Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to
42
configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service"
43
Windows computer
To enable the e-Filing features, an administrator should set up the network connection between computers and this equipment over TCP/IP, and enable the HTTP network service. Using the e-Filing web utility, users can create, edit, delete boxes and folders in e-Filing, and also create, edit, and delete documents stored in e-Filing using the editing functions. System Requirements e-Filing web utility supports the following web browsers on the Windows operating system:
Microsoft Internet Explorer 5.5 Service Pack 2 or later Netscape Navigator 4.7 or later
Setup procedure
Step 1: Setting up the TCP/IP.
When this equipment is connected to the TCP/IP network, you should set the TCP/IP from the Touch Panel Display the first time you use this equipment to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP"
Step 2: Setting up the HTTP Network Service to enable e-Filing web utility.
To access e-Filing using the TWAIN driver and File Downloader, the HTTP Server option must be enabled because the software accesses e-Filing on this equipment using the HTTP protocol. P.58 "Setting up the HTTP Network Service"
44
e-Filing
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003
The TWAIN driver and File Downloader can retrieve documents that are stored in the e-Filing by the Store to e-Filing functions. The TWAIN driver can be selected for TWAIN compliant applications such as Adobe Photoshop and for retrieving document from e-Filing into the application. The File Downloader can work as an application to retrieve e-Filing documents to local hard disk. The TWAIN driver and File Downloader can connect to this equipment over TCP/IP network. System Requirements The TWAIN driver and File Downloader are available for following computers: Display Resolution 1024 x 768 dots or more Display Color High Color (16bit) or higher is recommended CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) OS Windows 98 (Recommended Windows 98 Second Edition) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 Application TWAIN compliant software (for the TWAIN driver only) Microsoft Internet Explorer 5.5 Service Pack 2 or later must be installed. Microsoft Internet Explorer is enabled to access the e-Filing web utility on this equipment. - The proxy settings must be configured correctly to enable the access. - The browser must not be offline. Recommended Memory e-STUDIO3511/4511: For retrieving A4/LT 600dpi color image / 600dpi black image: 256 MB For retrieving A3/LD 600dpi color image: 512 MB e-STUDIO350/450 and e-STUDIO230/280: 256 MB
45
Setup procedure
Step 1: Setting up the TCP/IP.
When this equipment is connected to the TCP/IP network, you should set the TCP/IP from the Touch Panel Display the first time you use this equipment to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP"
Step 2: Setting up the HTTP Network Service to enable e-Filing web utility.
To access e-Filing using the TWAIN driver and File Downloader, the HTTP Server option must be enabled because the software accesses e-Filing on this equipment using the HTTP protocol. P.58 "Setting up the HTTP Network Service"
Step 3: Advise users to install the TWAIN driver and File Downloader.
Users can install the TWAIN driver and File Downloader from the Client2 CD-ROM. For more information about the installation, please see the e-Filing Guide.
46
47
1. 2.
3.
In the General submenu page, you can set the following: P.49 "Setting up the Device Information" P.50 "Setting up the Energy Save" P.50 "Setting up the Time and Date" P.51 "Setting up the Web General Setting" The confirmation dialog box appears.
4.
SUPPLEMENT:
Click [Save].
If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.
48
5.
NOTE:
When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the General submenu then the page displays the current settings in each field.
1 2 3 4 5 6 7 8 9 10 11
1) Name This displays the equipments device name. 2) Copier Model This displays the equipments model name. 3) Hard Disk Space Available This displays the equipments available hard disk space. 4) Department Code Select whether the department management is enabled or disabled. 5) Department Code Enforcement Select whether invalid jobs, which a department code is not specified or invalid department code is specified, are printed or stored in the invalid job list when the department code is enabled. OFF Select this to print the invalid jobs. ON Select this to not print the invalid jobs and store them in the invalid job list. NOTE:
If the Department Code Enforcement is set to ON and the SNMP communication is enabled in the printer driver, the user will be prompted to enter the correct department code if an invalid department code was entered in the printer driver.
49
6) Network path or queue name Enter the queue name for SMB printing. This queue name is used when users use the discovery function of the installer to obtain the network queue during the installation. Generally use print for the Network path or queue name. 7) Location Enter the name of the department or site. This is displayed in the Device tab page that appears first when accessing the TopAccess web site for users. 8) Contact Information Enter the name or title of the contact person for this equipment. This is displayed in the Device tab page that appears first when accessing the TopAccess web site for users. 9) Service Phone Number Enter the phone number for service on this equipment. This is displayed in the Device tab page that appears first when accessing the TopAccess web site for users. 10) Administrative Message Enter the message about this equipment for all users to read. This is displayed in the Device tab page that appears first when accessing the TopAccess web site for users. 11) Administrators Password If you want to change the administrators password used to log in functions from the Touch Panel Display and TopAccess, enter the 6-digit password. You cannot leave this field blank.
1 2 3
1) Auto Clear Select how long this equipment can remain inactive before the Touch Panel Display automatically returns to the default display and settings. 2) Auto Power Save Select how long this equipment can remain inactive before entering the power save mode. 3) Sleep/Auto Shut Off Select how long this equipment can remain inactive before entering the sleep mode or auto shut off mode.
1 2 3 4
50
1) Date/Time To adjust the date, select year in the first field, select month in the second field, and enter date in the third field. To adjust the time, enter hour in the fourth field, and enter time in the fifth field. 2) Time Zone Select the time zone where this equipment is located. 3) Date Format Select the date format. 4) Daylight Mode Select ON to set the daylight saving time system.
1 2
1) WEB Language Select the displayed language of TopAccess. 2) Session Timer Enter how long you want this equipment to preserve the session data. You can enter any integer between 5 to 999.
51
1. 2.
3.
In the Network submenu page, you can set the following: P.53 "Setting up the TCP/IP" P.54 "Setting up the IPX/SPX" P.54 "Setting up the AppleTalk" P.55 "Setting up the Rendezvous" P.55 "Setting up the LDAP Session" P.55 "Setting up the DNS Session" P.56 "Setting up the DDNS Session" P.56 "Setting up the SLP Session" P.56 "Setting up the SMB Session" P.57 "Setting up the NetWare Session" P.58 "Setting up the HTTP Network Service"
Network Administrators Guide Setting up Network Settings
52
P.58 "Setting up the SMTP Client" P.59 "Setting up the SMTP Server" P.60 "Setting up the POP3 Network Service" P.61 "Setting up the FTP Client" P.61 "Setting up the FTP Server" P.61 "Setting up the SNMP Network Service"
4.
SUPPLEMENT:
Click [Save].
The confirmation dialog box appears.
If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.
5.
This equipment starts initializing the network interface card to apply the changes
1 2 3 4
1) Address Mode Select how to set the IP address. Static IP Select this to assign the static IP address manually. When this is selected, enter the static IP address in the IP Address field. No AutoIP Select this to assign the IP address using the DHCP with Auto-IP addressing disabled. When this is selected, the IP address, subnet mask, default gateway, primary WINS server address, secondary WINS server address, POP3 server address, and SMTP server address can be automatically obtained from the DHCP server if the network supports the DHCP, but the IP address will not be assigned if the network does not support the DHCP. Dynamic Select this to assign the IP address using the DHCP with Auto-IP addressing enabled. When this is selected, the IP address, subnet mask, default gateway, primary WINS server address, secondary WINS server address, POP3 server address, and SMTP server address can be automatically obtained from the DHCP server if the network supports the DHCP, and the IP address can be also assigned using Auto-IP addressing even if the network does not support the DHCP.
53
2) IP Address Enter the static IP address that is assigned to this equipment when Static IP is selected in the Address Mode drop down box. 3) Subnet mask Enter the subnet mask if required when Static IP is selected in the Address Mode drop down box. 4) Default Gateway Enter the gateway address if required when Static IP is selected in the Address Mode drop down box.
1 2 3 4
1) Enable IPX/SPX Select whether the IPX/SPX protocol is enabled or disabled. Please enable this when configuring Novell printing over the IPX/SPX network. 2) Frame Type Select the desired frame type for IPX/SPX. Auto Sense Select this to use an appropriate frame type that the equipment found first. IEEE 802.3/Ethernet II/IEEE 802.3 Snap/IEEE802.2 Instead of Auto Sense, select the frame types to be used from these options. 3) Actual Frame This displays the actual frame type of the equipment. 4) Enable NCP Burst Select whether the NCP Burst mode is enabled or disabled. When this is enabled, it can increase the efficiency of communication between this equipment and NetWare file server.
1 2 3 4
1) Enable Apple Talk Select whether the AppleTalk protocol is enabled or disabled. Please enable this when configuring AppleTalk printing.
54
2) Level This displays the AppleTalk network number of this equipment. 3) Device Name Enter the device name of the equipment that will be displayed in the AppleTalk network. 4) Desired Zone Enter the zone name where the equipment will connect if required. If you leave an asterisk in this field, the equipment will connect to the default zone.
1 2 3
1) Enable Rendezvous Select whether the Rendezvous is enabled or disabled. 2) Link-Local Host Name Enter the DNS host name of this equipment. 3) Service Name Enter the device name of this equipment that will be displayed in the Rendezvous network.
1) Enable LDAP Select whether the LDAP directory service is enabled or disabled.
When the DNS service is enabled and the DNS server supports the dynamic DNS service, please set the DDNS Session as well. P.56 "Setting up the DDNS Session"
1 2 3
55
1) Enable DNS Select whether the DNS server is used or not. 2) Primary DNS Server Address Specify the IP address of the primary DNS server when the DNS service is enabled. 3) Secondary DNS Server Address Specify the IP address of the secondary DNS server when the DNS service is enabled, as you require.
1) Enable DDNS Select whether the dynamic DNS service is enabled or disabled.
1) Enable SLP Select whether the SLP is enabled or disabled. Please enable this when you configure a Novell printing environment using the NetWare server over the TCP/IP network.
1 2 3 4 5
1) SMB Protocol Select whether the SMB protocol is enabled or disabled. Enable Select this to enable SMB. Disable Select this to disable SMB.
56
Disable Print Share Select this to enable the file sharing service using SMB, and disable the SMB printing.
You can enter only alphanumeric characters and - (hyphenation) for NetBIOS name. If you use any other characters, the equipment uses MFP-<NIC Serial Number>, which is the default NetBIOS name. 3) Workgroup Enter the Windows workgroup that this equipment joins.
NOTE:
You can enter only alphanumeric characters and symbols except following characters for Work Group. ;:<>*+=\|?, If you use any other characters, the equipment uses workgroup, which is the default Work Group. 4) Primary WINS Server Specify the IP address of the primary WINS server when the WINS server is used to provide the NetBIOS name in your local area network. 5) Secondary WINS Server Specify the IP address of the secondary WINS server as you require when the WINS server is used to provide NetBIOS name in your local area network.
NOTES:
If 0.0.0.0 is entered for Primary WINS Server and Secondary WINS Server, this equipment will not use the WINS server. When Dynamic or No AutoIP is selected for the Address Mode in the TCP/IP setting, the primary WINS server and secondary WINS server are automatically obtained from the DHCP server. However, if you enter the static IP address in these fields, this equipment uses entered IP addresses instead of obtained IP addresses from the DHCP server.
1 2 3 4
1) Enable Bindery Select whether the NetWare Bindery mode for Novell printing is enabled or disabled. When you configure a Novell printing environment with the NetWare server in bindery mode, you must enable this. 2) Enable NDS Select whether the NetWare NDS mode for Novell printing is enabled or disabled. When you configure a Novell printing environment with the NetWare server in NDS mode, you must enable this. When this is enabled, you should also specify the context and tree for the NDS.
57
3) Context Enter the NDS context that the NetWare print server for this equipment is located. 4) Tree Enter the NDS tree.
1 2 3
1) Enable HTTP Server Select whether the Web-based services such as TopAccess, e-Filing web utility, and IPP printing are enabled or disabled. 2) Primary Port Number Enter the port number for the NIC HTTP server. Generally 80 is used for this port. 3) Secondary Port Number Enter the port number for TopAccess and the e-Filing web utility. Generally 8080 is used for this port.
1 2 3 4 5 6 7
1) Enable SMTP Client When this is enabled, this equipment sends an Internet Fax and an Email to the specified SMTP server for transmission over the Internet. 2) SMTP Server Address Enter the IP address or FQDN of the SMTP server when Enable SMTP Client is enabled. NOTE:
If you use FQDN to specify the SMTP server, you must configure the DNS server and enable the DNS in the DNS Session. When Dynamic or No AutoIP is selected for the Address Mode in the TCP/IP setting, the SMTP Server Address can be obtained from the DHCP server.
SUPPLEMENT:
58
3) POP Before SMTP Select whether the POP Before SMTP authentication is enabled or disabled. 4) Authentication Select the type of the authentication to access the SMTP server. Plain Select this to access the SMTP server using the plain authentication. Login Select this to access the SMTP server using the login authentication. Digest-MD5 Select this to access the SMTP server using the Digest-MD5 authentication. Disable Select this to access the SMTP server using no authentication. 5) Login Name Enter the login name to access the SMTP server if the SMTP authentication is enabled. 6) Password Enter the password to access the SMTP server is the SMTP authentication is enabled. 7) Port Number Enter the port number for accessing the SMTP server when Enable SMTP Client is enabled. The port number depends on the port setting in the SMTP server. Generally 25 is used.
1 2 3 4 5 6 7
1) Enable SMTP Server Select whether this equipment works as an SMTP server or not. This must be enabled when you enable the Offramp Gateway feature. When this is enabled, this equipment can receive Internet Faxes or Emails that are forwarded through the SMTP to the domain of this equipment. 2) Port Number Enter the port number to transmit an Internet Faxes or Emails. Generally 25 is used for the SMTP transmission. 3) Email Address Enter the Email address of this equipment. When this equipment works as an SMTP server, it can receive all Internet Faxes and Emails that contain its domain name. When the Email address of received Internet Faxes or Emails match, this equipment will print the document. 4) Maximum Email / Internet Fax Size Select the maximum size that this equipment allows to send using the SMTP. 5) Enable OffRamp Gateway Select whether the Offramp Gateway transmission is enabled or disabled.
59
6) OffRamp Security Select whether the Offramp Security is enabled or disabled. When enabled, this equipment cancel the offramp gateway transmissions that are forwarding to the fax numbers not registered in the Address Book of this equipment. This can prevent the unauthorized offramp gateway transmission. 7) OffRamp Print Select whether this equipment should print documents sent using the offramp gateway transmission. When enabled, you can confirm the documents that are transmitted using the offramp gateway transmission by printing them.
1 2 3 4 5 6 7
1) Enable POP3 Client Select whether retrieving an Internet Fax and an Email from the POP3 server is enabled or disabled. 2) POP3 Server Address Enter the IP address or FQDN of the POP3 server when Enable POP3 Client is enabled. NOTE:
If you use FQDN to specify the POP3 server, you must configure the DNS server and enable the DNS in the DNS Session. When Dynamic or No AutoIP is selected for the Address Mode in the TCP/IP setting, the POP3 Server Address can be obtained from the DHCP server. 3) Type POP3 Login Select the POP3 login type. Auto Select this to automatically designate the POP3 login type of the POP3 server. POP3 Select this to use the general POP3 login type. APOP Select this to use APOP login type. APOP allows users to access the POP3 server by encrypting the user name and password. 4) Account Name Enter the account name for this equipment to access the POP3 server. 5) Password Enter the password to access the POP3 server. 6) Scan Rate Enter how often this equipment should access the POP3 server for new messages. 7) Port Number Enter the port number to access the POP3 server. The port number depends on the port setting in the POP3 server. Generally 110 is used.
SUPPLEMENT:
60
1) Default Port Number Enter the port number to access the FTP site. The port number depends on the port setting in the FTP site. Generally 21 is used.
1) Enable FTP Server Select whether the FTP server is enabled or disabled. Select Enable to enable the reading/ writing the address book data using the Address Book Viewer.
1 2 3 4 5
7 8
61
1) Enable SNMP Select whether the SNMP monitoring with MIB is enabled or disabled. This must be enabled to allow users to connect using TopAccessDocMon, TWAIN driver, File Downloader, and the Address Book Viewer. 2) Read Community Enter the trap community name for the SNMP Traps. NOTE:
If you specify a community name other than public for the Read Community, the applications that use MIB (TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer) will be unavailable. The SNMP communication of the printer driver also will be unavailable, so that the obtaining the configurations, confirming the department code, and obtaining the available boxes in e-Filing will be disabled. 3) Read Write Community Enter the Read Write community name for the SNMP Traps.
NOTE:
If you specify a community name other than private for the Read Write Community, the applications that use MIB (TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer) will be unavailable. The SNMP communication of the printer driver also will be unavailable, so that the obtaining the configurations, confirming the department code, and obtaining the available boxes in e-Filing will be disabled. 4) Enable Authentication Trap Select whether sending a SNMP Traps when this equipment is accessed using SNMP from a different read community. 5) Enable Alerts Trap Select whether sending a SNMP Traps when an alert condition occurs. 6) IP Trap Address 1-10 Enter the IP address where the SNMP Traps will be sent. You can specify up to 10 addresses. 7) IP Trap Community Enter the trap community name for the IP Traps. 8) IPX Trap Address Enter the IPX address where the SNMP Traps will be sent.
62
1. 2.
3.
To set the Copier Settings, see the following: P.64 "Setting up the Copier Settings" The confirmation dialog box appears.
4.
SUPPLEMENT:
Click [Save].
If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.
63
5.
NOTE:
When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Copier submenu then the page displays the current settings in each field.
1 2 3 4 5 6 7 8 9 10 11
1) Color Mode Select the default color mode for copying. For e-STUDIO350/450 and e-STUDIO230/280: The Color Mode option is not available for e-STUDIO350/450 and e-STUDIO230/280.
2) Original Mode for Color Select the default original mode for color originals. For e-STUDIO350/450 and e-STUDIO230/280: The Original Mode for Color option is not available for e-STUDIO350/450 and e-STUDIO230/280.
3) Original Mode for Black Select the default original mode for black/white originals.
64
For e-STUDIO350/450 and e-STUDIO230/280: Image Smoothing is not available for e-STUDIO350/450 and e-STUDIO230/280.
4) Exposure Select the type of image density. Auto Select this to set the Auto mode as the default exposure. The Auto mode automatically detects the density of the original to make copies at the optimum exposure. Manual Select this to set the Manual mode as the default exposure. The manual mode manually specifies the density of the original. 5) Bypass feed Select the default paper type for the Bypass Feed. 6) BOOK > 2 Select the default page arrangement of the book-type originals for Book to 2-sided copy. Open from left Select this to copy the booklet originals that are read from a left page. Open from right Select this to copy the booklet originals that are read from a right page. 7) Magazine Sort Select the default page arrangement for magazine sort copy. Open from left Select this to set to create a booklet that can be read from a left page. Open from right Select this to set to create a booklet that can be read from a right page. 8) 2in1/4in1 Select the default page arrangement for 2in1/4in1 copy. Write Laterally Select this to copy each two pages or four pages from right to left or top to bottom. When the portrait originals are copied using 2in1 or 4in1, this equipment copies them from right to left. When the landscape originals are copied using 2in1 or 4in1, this equipment copies them from to bottom. Write Vertically Select this to copy each two pages or four pages from left to right or top to bottom. When the portrait originals are copied using 2in1 or 4in1, this equipment copies them from left to right. When the landscape originals are copied using 2in1 or 4in1, this equipment copies them from to bottom. 9) Maximum Copies Select the maximum numbers of pages that users can specify for copying. You can select either 999, 99, or 9 for the Maximum Copies. 10) Auto 2-sided Mode Select how the 2-sided mode initially applies to copy settings when originals are set in the ADF. OFF Select this to initially apply [1->1 SIMPLEX] when originals are set in the ADF. One-sided/Double-sided Select this to initially apply [1->2 DUPLEX] when originals are set in the ADF. Double-sided/Double-sided Select this to initially apply [2->2 DUPLEX] when originals are set in the ADF. User Selection Select this to initially display the screen to select the 2-sided mode when originals are set in the ADF. 11) Sorter Mode Priority Select the default sort mode for copying.
65
The Fax submenu page in the Setup menu is available only when the optional Fax unit is installed.
1. 2.
3.
To set the Fax Settings, see the following: P.67 "Setting up the Fax Settings" The confirmation dialog box appears.
4.
SUPPLEMENT:
Click [Save].
If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.
66
5.
NOTE:
When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Fax submenu then the page displays the current settings in each field.
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16 17 18 19 20
21 22 23 24 25
67
1) Terminal ID Enter the terminal ID name (company name) to identify this equipment. The name will be printed at the leading edge of all documents transmitted. 2) Fax Number Enter the fax number of this equipment. This fax number will be printed at the leading edge of all documents transmitted from Line 1. 3) Line 2 Number Enter the fax number for Line 2 of this equipment if installed. This fax number will be printed at the leading edge of all documents transmitted from Line 2. 4) Monitor Volume Select the volume of the line monitor during transmission. 5) Completion Volume Select the volume of the line monitor when completing the transmission. 6) Reception Mode Select how this equipment activates when a fax is received. Auto Select this to automatically receive incoming originals when the bell rings. Select this when the line is being used exclusively by the fax transmission. Manual Select this to manually receive incoming originals after pressing the Start button on the Control Panel. 7) Dial Type Select the dial type for the Line 1. DP Select this to use the Dial Pulse type for the Line 1. MF Select this to user the Multi-frequency type for the Line 1. 8) Dial Type (Line 2) Select the dial type for the Line 2, if installed. DP Select this to use the Dial Pulse type for the Line 2. MF Select this to use Multi-frequency type for the Line 2. 9) Line-2 Mode Select how the Line 2 is used, if installed. Tx/Rx Select this to use Line 2 for sending and receiving a fax. Rx Only (24 Hour) Select this to use Line 2 only for receiving a fax. Rx Only (Timer) Select this to use Line 2 only for receiving a fax during specified time. When this is selected, enter the start time and end time that Line 2 is used for only receiving a fax. 10) Resolution Select the default resolution for sending faxes. Standard Select this to set the Standard mode as the default resolution appropriate for the originals in which the text is regular size. Fine Select this to set the Fine mode as the default resolution appropriate for the originals in which the text is small or a detailed drawing is contained. Ultra Fine Select this to set the Ultra-Fine mode as the default resolution appropriate for the originals in which the text is particularly small or a precision drawing is contained. 11) Original Mode Select the default image quality mode for sending faxes. Text Select this to set the Text mode as the default image quality mode appropriate for sending text originals. Text/Photo Select this to set the Text/Photo mode as the default image quality mode appropriate for sending originals containing both text and photos. Photo Select this to set the Photo mode as the default image quality mode appropriate for sending photo originals. 68 Network Administrators Guide Setting up Fax Settings
12) Exposure Select the default exposure for sending faxes. Select Auto to automatically apply the ideal contrast according to the original or select the contrast manually in 11 stages. 13) TTI Select whether printing a transmission header (TTI) to identify the sender of received faxes. 14) RTI Select whether printing a reception header (RTI) on received faxes to clearly identify the time, date, and page count of received faxes. 15) ECM Select whether enabling or disabling the ECM (Error Correction Mode) to automatically re-send any portion of the document affected by phone line noise or distortion. 16) Discard Select whether discarding the lower portion of the received fax image if it is larger than the recording paper. 17) Reduction Select whether reducing the received fax image if it is larger than the effective printing area of the recording paper. 18) Duplex Print Select whether printing the received fax images on both sides of the recording paper. 19) Rotate Sort Select whether rotating the output direction in the tray for each reception. 20) Recovery Transmit Select whether re-transmitting a fax after failing the initially specified number of redial attempts. When this is enabled, select the stored time length from 1 to 24 hours. 21) Journal Auto Print Select whether automatically printing a transmission and reception journal after every transmission is completed. 22) Memory Transmission Report Select how to print a result report after a memory transmission. OFF Select this to not print a memory transmission report. Always Select this to print a memory transmission report with all page images for each memory transmission is completed. ON ERROR Select this to print a memory transmission report with all page images only when the memory transmission is not successfully completed. Always (Print 1st Page Image) Select this to print a memory transmission report with the 1st page image for each memory transmission is completed. ON ERROR (Print 1st Page Image) Select this to print a memory transmission report with the 1st page image only when the memory transmission is not successful. 23) Multi Transmission Report Select how to print a result report after a multi-address transmission. OFF Select this to not print a multi-address transmission report. Always Select this to print a multi-address transmission report with all page images for each multi-address transmission is completed. ON ERROR Select this to print a multi-address transmission report with all page images only when the multi-address transmission is not successfully completed. Always (Print 1st Page Image) Select this to print a multi-address transmission report with the 1st page image for each multi-address transmission is completed. ON ERROR (Print 1st Page Image) Select this to print a multi-address transmission report with the 1st page image only when the multi-address transmission is not successful. Network Administrators Guide Setting up Fax Settings 69
24) Polling Report Select how to print a result report after a multi-polling reception. OFF Select this to not print a multi-polling report. Always Select this to print a multi-polling report for each multi-polling reception. ON ERROR Select this to print a multi-polling report only when the multi-polling reception is not successful. 25) Relay Originator Select how to print a result report after a relay transmission. OFF Select this to not print a relay station report. Always Select this to print a relay station report with all page images for each relay transmission is completed. ON ERROR Select this to print a relay station report with all page images only when the relay transmission is not successful. Always (Print 1st Page Image) Select this to print a relay station report with the 1st page image for each relay transmission is completed. ON ERROR (Print 1st Page Image) Select this to print a relay station report with the 1st page image only when the relay transmission is not successful.
70
1. 2.
3.
In the Save as file submenu page, set the Send to File settings as required.
In the Save as file submenu page, you can set the following: P.72 "Setting up the Local Storage Path" P.72 "Setting up the Storage Maintenance" P.73 "Setting up the Destination" P.73 "Setting up the Remote 1 and Remote 2" P.74 "Setting up the N/W-Fax Destination" P.75 "Setting up the N/W-Fax Folder"
4.
Click [Save].
71
SUPPLEMENT:
If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.
5.
NOTE:
When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Save as file submenu then the page displays the current settings in each field.
1) Storage Path This displays the local storage path where files are stored when files are saved to the local folder by the Save as file functions. 2) Send scanned documents to a sub folder in the storage path Select this to save the files in the sub folder that is named as Group Number-Group Name-Template Name. 3) Send scanned documents directly to the storage path Select this to save the files directly in the storage path.
The folder that was created when storing the files in the local folder will be deleted automatically when all files in the folder are deleted.
1 2
72
1) Do not delete documents automatically Select this to delete files stored in the local folder manually. 2) Delete documents after [ ] day(s) Select this to automatically delete files stored in the local folder after a specified number of days. When this is selected, enter the number of days that the files are to remain.
1 2
1) Do not allow any network folder to be used as a destination When this is selected, users can only save a file in the local folder. 2) Use Network Folder Destination When this is selected, set the Remote 1 and Remote 2 settings to specify how users can select the network folders for Save as file destination. NOTE:
When you select Use Network Folder Destination, make sure both Remote 1 and Remote 2 are set properly. For example, even if you want to specify only the Remote 1, you must select Allow user to select network folder to be used as a destination for the Remote 2. When you select Use Network Folder Destination, Allow the following network folder to be used as a destination is initially selected for both Remote 1 and Remote 2 and other fields are left blank. If you do not change the settings, the error message to ask you to enter the required items to complete the setup will be displayed.
1 2 3 4 5 6 7 9 8
73
1) Allow the following network folder to be used as a destination Select this to restrict users to select only the network folder that you specified. Otherwise, select Allow user to select Windows network folder to be used as a destination. 2) Protocol Select the protocol to be used for uploading a file to the network folder. SMB Select this to upload a file to the network folder using the SMB protocol. SMB can be used in a Windows network when the Windows file sharing service is enabled. FTP Select this to upload a file to the FTP server. 3) Server Name Enter the FTP server name or IP address where a file can be sent. For example, to send a file to the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter 192.168.1.1 in this field. This must be entered only when you select FTP as the protocol. You can specify the directory at the Network Path field. 4) Port Number (Command) Enter the port number to be used for controls, if you select FTP as the protocol. Generally - is entered for the control port. When - is entered, the port number, that is set at FTP Client in the Network menu page of the Setup tab, will be used. Change this option if you want to use another port number. 5) Network Path Enter the network path to store a file. When you select SMB as the protocol, enter the network path to the network folder. For example, to specify the user/scanned folder in the computer named Client01, enter \\Client01\users\scanned\. When you select FTP as the protocol, enter the directory in the specified FTP server. For example, to specify the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter user/scanned. 6) Login User Name Enter the login user name to access a Windows computer or an FTP server, if required. When you select FTP as the protocol, an anonymous login is assumed if you leave this field blank. 7) Password Enter the password to access a Windows computer or an FTP server, if required. 8) Retype Password Enter the same password again for a confirmation. 9) Allow user to select network folder to be used as a destination Select this to allow users to specify a network folder as a destination. Otherwise, select Allow the following Windows network folder to be used as a destination.
1 2
1) Do not allow any network folder to be used as a destination Select this to not allow any network folders to be used as Save as file destinations for N/ W-Faxes documents. When selected, users can only save an N/W-Fax document with the Save as file option enabled to local storage. 74 Network Administrators Guide Setting up Save as file Settings
2) Use Network Folder Destination Select this to allow network folders to be used as Save as file destinations for N/W-Fax documents. When selected, set the N/W-Fax Folder settings to specify which network folder to use.
1 2 3 4 5 6 7
1) Protocol Select the protocol for uploading an N/W-Fax document to a network folder. SMB Select this to upload an N/W-Fax document to the network folder using the SMB protocol. SMB can be used in a Windows network when Windows file sharing service is enabled. FTP Select this to upload a file to the FTP server. 2) Server Name Enter the FTP server name or IP address where an N/W-Fax document will be sent. For example, to send an N/W-Fax document to the ftp://192.168.1.1/user/nw-fax FTP folder in the FTP server, enter 192.168.1.1 in this field. This must be entered only when you select FTP as the protocol. You can specify the directory at the Network Path field. 3) Port Number (Command) Enter the port number to be used for controls, if you select FTP as the protocol. Generally - is entered for the control port. When - is entered, the port number, that is set at FTP Client in the Network menu page of the Setup tab, will be used. Change this option if you want to use another port number. 4) Network Path Enter the network path to store an N/W-Fax document. When you select SMB as the protocol, enter the network path to the network folder. For example, to specify the users\nw-fax folder in the computer named Client01, enter \\Client01\users\nw-fax\. When you select FTP as the protocol, enter the directory in the specified FTP server. For example, to specify the ftp://192.168.1.1/user/nw-fax FTP folder in the FTP server, enter user/nw-fax. 5) Login User Name Enter the login user name to access a Windows computer or FTP server, if required. When you select FTP as the protocol, anonymous login is assumed if you leave this field blank. 6) Password Enter the password to access a Windows computer or FTP server, if required. 7) Retype Password Enter the same password again for a confirmation.
75
1. 2.
3.
To set the Email settings, see the following: P.77 "Setting up the Email Settings" The confirmation dialog box appears.
4.
SUPPLEMENT:
Click [Save].
If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Network Administrators Guide Setting up Email Settings
76
5.
NOTE:
When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Email submenu then the page displays the current settings in each field.
1 2 3 4 5
You must enter the email address in the From Address field to enable the Scan to Email. 2) From Name Enter the name of this equipment. 3) File Format Select the file format of files to be sent. Multi page TIFF Select this to convert files to multi-page TIFF file. PDF Select this to convert files to PDF file. JPEG Select this to convert files to JEPG file. (Only for e-STUDIO3511/4511) 4) Fragment Message Size Select the size for the message fragmentation. 5) Default Body Strings Enter the body text that will be automatically entered in the Body field when users operate Scan to Email from the Touch Panel Display. This sets only the default body text, so that it can be changed on each operation by users.
77
1. 2.
3.
In the Internet Fax submenu page, set the Internet Fax settings as required.
To set the Internet Fax Settings, see the following: P.79 "Setting up the Internet Fax Settings" The confirmation dialog box appears.
4.
SUPPLEMENT:
Click [Save].
If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Network Administrators Guide Setting up Internet Fax Settings
78
5.
NOTE:
When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Internet Fax submenu then the page displays the current settings in each field.
1 2 3 4
You must enter the email address in the From Address field to enable the Internet Fax transmission. 2) From Name Enter the name of this equipment. 3) Fragment Page Size Select the size for the message fragmentation. 4) Default Body Strings Enter the body text that will be automatically entered in the Body field when users operate Scan to Internet Fax from the Touch Panel Display. This sets only the default body text, so that it can be changed on each operation by users. 5) Body Strings Transmission Select whether the body strings will be send or not.
79
1. 2.
3.
To set the Printer Settings, see the following: P.81 "Setting up the Printer Settings" The confirmation dialog box appears.
4.
SUPPLEMENT:
Click [Save].
If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Network Administrators Guide Setting up Printer Settings
80
5.
NOTE:
When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Printer submenu then the page displays the current settings in each field.
1 2 3 4 5 6 7 8 9 10 11 12 13 14
1) Number of days to save Private, Proof and Invalid Jobs Select the number of days that this equipment retains the jobs in the Private, Proof, and Invalid queues. Select Indefinite to save all jobs in the queues until users delete the jobs manually, or select the number of days from 1 to 30. 2) Raw jobs - Duplex Printing Select whether a raw job will be printed on both sides of the paper. 3) Raw jobs - Default Paper Size Select the default paper size that applies to a raw job. 4) Raw jobs - Default Paper Type Select the default paper type that applies to a raw job. 5) Raw jobs - Default Orientation Select the default orientation that applies to a raw job. 6) Raw jobs - Default Stapling Select whether a raw job will be stapled.
81
7) Raw jobs - Default Output Tray Select the default output tray that applies to a raw job. A banner page that is created by NetWare, UNIX, and Windows operating systems also will be outputted to the tray set here. 8) PCL Form Line Enter the number of lines printed per page. 9) PCL Font Pitch Enter the font pitch when the selected font number represents a fixed pitch scalable font. Pitch is measured by characters per inch, so a 10-pitch is ten characters per inch. 10) PCL Font Point Size Enter the font size when the selected font number represents a proportionally spaced scalable font. The Font Size option allows you to determine the point size (height) of the default font. 11) PCL Font Number Enter the font number of the internal PCL font to be used as the default font for printing. You can check the font numbers and internal PCL fonts in the Internal PCL Font List. Please see the Printing Guide for the font number of internal PCL fonts, 12) PCL Line Termination Select the type of the line termination. 13) LT<-->A4/LD<-->A3 Select whether printing a document intended for that one paper size can be printed on paper of a different size. For example, you can print a document set up for Letter size on A4 paper. When disabled, this equipment will prompt users for the correct paper size. 14) Print Startup Page Select whether printing the startup page every time this equipment is powered on. The startup page is the NIC Configuration page. You can also print the startup page from the Touch Panel Display manually.
82
1. 2.
3.
In the Print Service submenu page, set the Print Service settings as required.
In the Print Service submenu page, you can set the following: P.84 "Setting up the Raw TCP Print" P.84 "Setting up the LPD Print" P.85 "Setting up the IPP Print" P.85 "Setting up the FTP Print" P.86 "Setting up the NetWare Print" P.86 "Setting up the Email Print"
83
4.
SUPPLEMENT:
Click [Save].
The confirmation dialog box appears.
If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.
5.
NOTE:
When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Print Service submenu then the page displays the current settings in each field.
1 2
1) Enable Raw TCP Enable or disable Raw TCP print service. 2) Port Number If enabling the Raw TCP, enter the Raw TCP port number for the Raw TCP print. Generally 9100 is used.
1 2 3
1) Enable LPD Enable or disable LPD print service. 2) Port Number If enabling the LPD, enter the LPD port number. Generally 515 is used. 3) Banners Select whether printing a banner page for each print job using LPR printing.
84
1 2 3 4
1) Enable IPP Enable or disable IPP print service. 2) Port80 Enabled Enable or disable the Port80 for IPP printing. Port631 is usually used for the IPP access so users must specify to the URL, i.e. http://<IP address or DNS name>:631/Print, for the IPP port. When this is enabled, this equipment allows IPP access through the Port80, which is the default port for the HTTP access so users do not have to specify the port number in the IPP port, i.e. http://<IP address or DNS name>/Print. 3) Port Number If enabling the IPP, enter the IPP port number. Generally 631 is used. 4) URL Display the URL for IPP printing. You cannot change the URL for IPP printing. This URL should be set as the print port when users set up the printer driver for IPP printing.
1 2 3 4
1) Enable FTP Printing Enable or disable FTP print service. 2) Port Number Enter the FTP port number for FTP printing. Generally 21 is used. 3) Print User Name Enter the user name who attempt FTP printing. If you leave this field blank, FTP printing will be disabled. 4) Print Password Enter the password if you want to request the login password of users who attempt FTP printing.
85
1 2 3 4 5
1) Server Discovery Select how to search for the NetWare file servers in the network. Auto Select this to search for all the NetWare file servers in the network. This may take some time. Preferred Select this to search for the preferred NetWare file servers prior to other file servers. Only Preferred Select this to search for only preferred NetWare file servers. This enables searching for the NetWare file servers immediately. 2) Login Name Enter the print server name that is created in the NetWare file server. 3) Password Enter the password that is set to the print server, if required. 4) Search root Enter the name of NetWare file server to be used. 5) Print Queue Scan Rate Enter how frequently to scan the print queues for print jobs. This should be entered in second. You can enter between 1 to 255.
1 2 3 4 5 6 7 8 9
1) Enable Print Header Select whether to print the Email header when receiving Email print jobs. 2) Enable Print Message Body Select whether to print the body message when receiving Email print jobs.
86
3) Maximum Email Body Print Enter the maximum number of pages to print the body strings of the received Email print job. You can enter between 1 to 99. 4) Enable Print Email Error Select whether to print the report when an error occurs for Email printing. 5) Enable Email Error Forward Select whether to send an error message to an administrative Email address when Email printing cannot be completed. 6) Email Error Transfer Address If enabling the Email Error Forward, enter an administrative Email address where the error message is sent. 7) Enable Partial Email Select whether to print Email jobs that are partially received. 8) Partial Wait Time Enter how long this equipment should wait before printing a partial Email job. This should be entered in hour. 9) MDN Reply Select whether sending the MDN message reply or not when the equipment receives an Email print job with a MDN request.
87
1. 2.
3.
In the Version submenu page, you can confirm the version information of the system software.
88
89
Importing or exporting department code An administrator can import and export department code data in CSV format. P.107 "Importing and Exporting the Department Code" Exporting logs and journals An administrator can export logs and journals as CSV files. This feature is used to save the logs and journals as files before clearing them, if you want to maintain them. P.110 "Exporting the Logs and Journals" Clearing logs and journals An administrator can clear logs and journals in this equipment. This maintenance feature is recommended for periodic maintenance of the hard disk. P.111 "Clearing the Logs and Journals"
NOTE:
Installer (Setup files) for Client1 CD-ROM Installer (Setup files) for Client2 CD-ROM Macintosh PPD Files Unix Filters Printer Driver files for Point and Print Uploading new software overwrites the old version of software that had been uploaded.
1. 2.
91
3.
Select the language of the software that you are going to upload in the Language drop down box.
4.
Select the software that you are going to upload in the Upload Files drop down box.
Driver Files Select this to upload the setup files for the Client1 CD-ROM and Client2 CD-ROM. Macintosh PPD Files Select this to upload the self-extracting files that contains the Macintosh PPD files for Mac OS 8.6/9.x and Mac OS X. UNIX Filter Select this to upload the tar files that contains filters for each UNIX workstation. Point And Print Select this to upload the printer driver files for the Point and Print installation.
5. 6.
Click [OK].
The bottom section in the page will be changed for selected software.
In each field displayed, click [Browse] to locate the setup files to be uploaded.
92
NOTE:
At the left of each field, the file name will be displayed. Be sure to specify the same file for each field. The files for uploading are provided for each client software. Driver Files Provided in the WebInstall folder of the Client1 CD-ROM and Client2 CD-ROM. Macintosh PPD Files Provided in the MacPPD folder of the Client1 CD-ROM. UNIX Filters Provided in the Admins Client CD-ROM. Point And Print Provided in the PandP folder of the Client1 CD-ROM.
SUPPLEMENT:
7.
Click [Upload].
Specified files are uploaded in this equipment.
The printer drivers for Point and Print that had been uploaded cannot be deleted. However, you can upload new printer drivers to overwrite them.
1. 2.
3.
Check the box of the software which you are going to remove and click [Delete].
93
Backing up Data
An administrator can create backup files of the address book, mailboxes, and templates data in the hard disk. This maintenance feature is used to create backup files before updating the system software or hard disk replacement, etc. The backup files can be used to restore or upload to another e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280. SUPPLEMENT:
The address book, mailbox, and template data are stored in the hard disk. Please periodically back up data in the hard disk to secure the data from hard disk collapse.
1. 2.
SUPPLEMENT:
If you previously created a backup file, the backup file link and information are displayed in each area. You can click the link to save the previous backup file.
94
3.
Click [Create New File] for the data that you want to backup, or click [Create New File] in the Combined Backup section to create a backup file of all data.
The backup file name and the file size will be displayed.
4.
Right-click the File Name link and select [Save Target As...].
95
5.
Select the file location and select All Files in the Save as type drop down box.
NOTE:
It is recommended to save the backup file as it is named. If you change the file name, the equipment cannot restore the data from the backup files. The file name of each backup data must be the following name: - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.tbf - Template: BACKUP_TEMP<date>.tbf - Combined Backup: BACKUP_ALL<date>.tbf
6.
Click [Save].
The backup file is saved in the selected location.
Before restoring the data from backup files, please confirm that there is no print job, no scan job, and no fax job. The backup files cannot be restored if there are any jobs that have been processed. If restoring the data takes a long time, perform restoring the data after the equipment turns in a Sleep/Auto Shut Off mode.
1.
96
2.
3.
Click [Browse] in the data section that you want to restore, or click [Browse] in the Combined Restore section to restore all data from a backup file of all data.
4.
97
NOTE:
The file version and device name of selected backup file will be displayed.
If the backup file name is not the name as shown below, the equipment cannot restore the data from the backup files. - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.tbf - Template: BACKUP_TEMP<date>.tbf - Combined Backup: BACKUP_ALL<date>.tbf
5.
Click [Upload].
6.
NOTE:
Repeat the step 3 to step 5 to upload all backup files that you want to restore.
If you upload the backup file in the Combined Backup section, do not upload the backup files in each section.
98
7.
Check the box of data that you want to restore and click [Restore].
The restore process begins. This procedure may take several minutes.
Deleting data
1. 2.
99
3.
Check the box of data that you want to delete and click [Delete Files].
Scan The data in the SCAN folder within the FILE_SHARE folder of this equipment, that are stored by Scan to File operations, will be deleted. Transmission The data in the TXFAX folder within the FILE_SHARE folder of this equipment, that are stored by Fax to File operations, will be deleted. Reception The data in the RXFAX folder within the FILE_SHARE folder of this equipment, that are stored by Save as file mailbox and Save as file Fax Received Forward or Internet Fax Received Forward.
1. 2.
3.
Click [New] to add a new Directory Service, or click the Directory Service name link to edit the Directory Service properties.
The Directory Service Properties page is displayed.
100
4.
Directory Service Name Enter the directory service name that identifies the directory service. Server IP Address Enter the IP address or FQDN of the LDAP server. Port Number Enter the port number to access the LDAP server. Generally 389 port is used to access the LDAP server without SSL. This equipment does not support the LDAP server with SSL. Authentication Select whether the authentication for SASL is enabled or disabled. Search Base Enter the search root suffix. User Name Enter the user name to access the LDAP server, if required. Password Enter the password to access the LDAP server, if required. Search Timeout Select the time interval to quit a communication when the LDAP server does not respond. NOTE:
If you use FQDN to specify the LDAP server, you must configure the DNS server and enable the DNS in the DNS Session. You can clear the entered values by clicking [Reset]. You can delete the Directory Service by clicking [Delete] when you edit the Directory Service.
SUPPLEMENTS:
5.
Click [OK].
Entered Service Directory is added in the Directory Service List.
Setting up Notification
As administrator, you can configure notification settings and receive Email notification of system errors.
1.
2.
3.
In Email Settings, check the box Notify administrator at Email Address to enable the notifications, and enter the administrators Email address where the notifications are sent.
4.
In General Notification Event, check the boxes for general events to be notified.
5.
In Received Fax/Internet Fax Notification Events, check the boxes for the events and status to be notified.
6.
In Scan Notification Event, check the boxes for scanning status to be notified.
102
7.
In e-Filing Notification Events, check the boxes for the status to be notified.
8.
In Fax Received Forward Notification Events, check the boxes for the events to be notified.
NOTE:
Even if you check the items in the Fax Received Forward Notification Events, Emails are sent only when the optional Fax unit is installed.
9.
In Internet Fax Received Forward Notification Events, check the boxes for the events to be notified.
10.
Click [Save].
Before importing the address book data, please confirm that there is no print job, no scan job, and no fax job. The address book data cannot be imported if there are any jobs that have been processed. If importing the address book data takes a long time, perform restoring the data after the equipment turns in a Sleep/Auto Shut Off mode.
103
1. 2.
The Import submenu page is displayed. The Choose File dialog box appears.
3. 4.
Select the CSV file that contains address book data and click [Open].
104
5.
Click [IMPORT].
1. 2.
105
3.
SUPPLEMENT:
If you previously exported address book data, the exported file link and information are displayed in the Address Book area. You can click the link to save the previously exported file.
4.
Right-click the File Name link and select [Save Target As...].
5.
Select the file location and select All Files in the Save as type drop down box.
106
6.
Click [Save]
The CSV file that contains the address book data is saved in a selected location.
Before importing the department code data, please confirm that there is no print job, no scan job, and no fax job. The department code data cannot be imported if there are any jobs that have been processed. If importing the department code data takes a long time, perform restoring the data after the equipment turns in a Sleep/ Auto Shut Off mode.
1. 2.
The Import submenu page is displayed. The Choose File dialog box appears.
3.
107
4.
Select the CSV file that contains department code data and click [Open].
5.
Click [IMPORT].
1. 2.
108
3.
SUPPLEMENT:
If you previously exported department code data, the exported file link and information are displayed in the Department Code Export area. You can click the link to save the previously exported file.
4.
Right-click the File Name link and select [Save Target As...].
5.
Select the file location and select All Files in the Save as type drop down box.
6.
Click [Save].
The CSV file that contains the address book data is saved in a selected location.
109
1. 2.
3.
Click [Create New File] in the area of logs or journals that you want to export.
SUPPLEMENT:
If you previously exported data, the exported file link and information are displayed in each area. You can click the link to save the previously exported file.
110
4.
Right-click the File Name link and select [Save Target As...].
5.
Select the file location and select All Files in the Save as type drop down box.
6.
Click [Save].
The CSV file that contains the logs or journals data is saved in a selected location.
1. 2.
3.
Click [Clear Logs] in the area of logs or journals that you want to clear.
112
The Fax Received Forward can be registered only when the optional Fax unit is installed.
1. 2.
113
3.
From the templates list, click the Undefined icon to register a new template, or click defined icon to edit the template.
SUPPLEMENTS:
If the templates list is displayed in the List view, click the Undefined template name to register new template, or click the defined template name to edit the template. If you select the public template that has not been defined, the Template Properties page to select agents is displayed. Skip to step 5. If you select the defined private template, the Template Properties page is displayed. Go to the next step.
You can change the template list view by clicking on either Panel View or List View. If you know which public template you want to define or edit, click the number of the the public template in the Jump to links.
4.
When you edit the existing template, the following window will be displayed. Click [Edit].
114
5.
You can select one of the following templates: Copy Select this to create a copy template. Usually, this is selected to print copies as well as sending originals to other destinations. This agent can also be combined with the Save as file agent or Store to e-Filing agent. Fax/Internet Fax Select this to create a fax and Internet Fax transmission template. This agent can be combined with the Save as file agent. Scan Select this to create a scan template combined with the Email, Save as file, and Store to e-Filing agents. When you select this, select the agent from Email, Save as file, or Store to e-Filing. You can also additionally combine one of the following agents: Email Select this to add an email agent. This can be selected only when Scan is selected. This agent can be combined with the Save as file agent or Store to e-Filing agent. Save as file Select this to add a Save as file agent. This can be selected for any templates. This agent can be combined with another agent. Store to e-Filing Select this to add a Store to e-Filing agent. This can be selected only when Copy or Scan is selected. This agent can be combined with the Email agent or Save as file agent. For e-STUDIO350/450 and e-STUDIO230/280:
Fax/Internet Fax is available only when the Printer Kit and Scanner Upgrade Kit are installed, when the Printer/Scanner Kit is installed, or when the optional Fax unit is installed. Scan, Email, and Save as file are available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.
6.
Click each button displayed in the page to specify or edit the associated template properties.
115
[Panel Setting] Click this to specify the icon settings for the template. P.118 "Panel Setting"
[Destination Setting] Click this to specify the documents destination. This can be set only when creating the Fax/Internet Fax agent or Email agent. P.118 "Destination Setting"
[Internet Fax Setting] Click this to specify how the document will be sent. This can be set only when creating the Fax/Internet Fax agent. P.124 "Internet Fax Setting"
[Fax Setting] Click this to specify how the document will be sent. This can be set only when creating the Fax/Internet Fax agent. P.125 "Fax Setting"
[Email Setting] Click this to specify how the document will be sent. This can be set only when creating the Email agent. P.127 "Email Setting"
116
[Save as file Setting] Click this to specify how the document will be stored in local hard disk or network folder. This can be set only when creating the Save as file agent. P.128 "Save as file Setting"
[Box Setting] Click this to specify how the document will be stored in the Box. This can be set only when creating the Store to e-Filing agent. P.130 "Box Setting"
[Scan Setting] Click this to specify how the document will be scanned. This can be set only when creating the Save as file agent, Email agent, and Store to e-Filing agent. This cannot be set when combining the Fax/Internet Fax agent. P.130 "Scan Setting"
7.
117
Panel Setting
In the Panel Setting page, specify how the icon for the template is displayed in the Touch Panel Display, and the notification settings for the template.
1 2 3 4 5 6 7
1) Picture This indicates the icon that will be displayed in the Touch Panel Display. The icon is automatically designated according to the agent that you select. 2) Caption1 Enter the text that will be displayed next to the icon in the Touch Panel Display. You can enter up to 11 alphanumeric characters. 3) Caption2 Enter the text that will be displayed next to the icon in the Touch Panel Display. You can enter up to 11 alphanumeric characters. 4) User Name Enter the user name of the template. 5) Notification Send email when an error occurs Select this to send a notification message to the administrators Email address when an error occurs. 6) Notification Send email when jog is completed Select this to send a notification message to the administrators Email address when a job is completed. 7) Notification Email to Select to send the notification message to the Email address that is set to the public group, or enter an Email address to which the notification message will be sent. NOTE:
When you enable the Notification setting, make sure to set up the Email settings in the Email submenu page of the Setup menu. P.77 "Setting up the Email Settings"
Destination Setting
In the Recipient List page, you can specify the destinations to which the fax, Internet Fax, or Scan to Email document will be sent. When you are setting up the destinations for the Email agent, you can only specify the Email addresses for the destinations.
118
When you are setting up the destinations for the Fax/Internet Fax agent, you can specify both fax numbers and Email addresses for the destinations. NOTE:
However, the optional Fax unit must be installed in this equipment to specify the fax numbers of the destinations.
For e-STUDIO350/450 and e-STUDIO230/280: Specifying email addresses for the destinations is available only when the Printer Kit and Scanner Upgrade Kit are installed, or the Printer/Scanner Kit is installed.
You can specify the recipients by entering their Email addresses or fax numbers manually, selecting recipients from the address book, selecting recipient groups from the address book, or searching for recipients in the LDAP server. P.119 "Entering the recipients manually" P.120 "Selecting the recipients from the address book" P.121 "Selecting the groups from the address book" P.122 "Searching for recipients in the LDAP server" P.124 "Removing the contacts from the recipient list"
1. 2.
Click [Destination Setting] to open the Recipient List page. Click [New].
3.
Enter the Email address or fax number of the recipient in the Destination field.
NOTE:
You can specify the fax number for the destination only when the optional Fax unit is installed.
4.
Click [OK].
Entered recipient is added in the Recipient List page.
119
5.
SUPPLEMENT:
You can remove the contacts that you added in the recipient list before saving the destination settings. P.124 "Removing the contacts from the recipient list"
6.
Click [Save].
1. 2.
Click [Destination Setting] to open the Recipient List page. Click [Address Book].
3.
Check the Email boxes of the users you want to add as the Email recipients or Internet Fax recipients, and check the Fax boxes of users you want to add as the Fax recipients.
NOTES:
When you are creating the Scan to Email template, only the Email check boxes are displayed in the Address Book page.
120
If you want to sort recipient list by a specific group, select the desired group name at the Group drop down box. You can specify the fax number for the destination only when the optional Fax unit is installed.
4.
SUPPLEMENT:
Click [ADD].
The selected recipients are added in the Recipient List page.
You can remove the contacts that you added in the recipient list before saving the destination settings. P.124 "Removing the contacts from the recipient list"
5.
Click [Save].
1. 2.
Click [Destination Setting] to open the Recipient List page. Click [Address Group].
3.
4.
Click [ADD].
121
SUPPLEMENT:
All recipients in the selected groups are added in the Recipient List page.
You can remove the contacts that you added in the recipient list before saving the destination settings. P.124 "Removing the contacts from the recipient list"
5.
Click [Save].
1. 2.
Click [Destination Setting] to open the Recipient List page. Click [Search].
3.
Select the directory service name that you want to search in the Directory Service Name field, and enter the search terms in the fields that you want to search.
122
SUPPLEMENTS:
If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment. TopAccess will search for the recipients that match the entries. Leaving the field blank allows wild card searching. (However, you must specify one of them.)
4. 5.
Click [Search].
TopAccess will start searching for recipients in the LDAP server and the Search Address List page will display the results.
Check the Email boxes of users you want to add as the Email recipients or Internet Fax recipients, and check the Fax boxes of users you want to add as the Fax recipients.
NOTES:
When you are creating the Scan to Email template, the ID check boxes are displayed in the Search Address List page. You can specify the fax number for the destination only when the optional Fax unit is installed.
6.
SUPPLEMENT:
Click [ADD].
The selected recipients are added in the Recipient List page.
You can remove the contacts that you added in the recipient list before saving the destination settings. P.124 "Removing the contacts from the recipient list"
7.
Click [Save].
1.
Check the check boxes of the contacts that you want to remove from the recipient list, and click [Delete].
1 2 3
5 6
1) Subject This sets the subject of the Internet Faxes. Select Scanned from (Device Name) [(Template Name)] (Date) (Time) to automatically insert the subject or enter the desired subject in the field. 2) From Address Enter the Email address of the sender. When the recipient replies to received document, the message will be sent to this Email address. 3) From Name Enter the sender name of the Internet Fax. 4) Body Enter the body message of the Internet Fax. You can enter up to 1000 characters (including spaces). 5) File Format Only TIFF-S format can be selected. 6) Fragment Page Size Select the size of the message fragmentation. 124 Network Administrators Guide Registering from TopAccess
Fax Setting
In the Fax Setting page, you can specify how the fax will be sent.
1 2 3 4 5 6 7 8 9 10 11 12 13 14
1) Resolution Select the resolution for sending faxes. Standard Select the Standard mode as the resolution for originals with regular size text. Fine Select this to set the Fine mode as the resolution for originals with small text or detailed drawings. Ultra Fine Select this to set the Ultra-Fine mode as the resolution for originals with particularly small text or precision drawings. 2) Original Mode Select the image quality mode for sending faxes. Text/Photo Select the Text/Photo mode as the image quality mode appropriate for sending originals containing both text and photos. Text Select the Text mode as the image quality mode appropriate for sending text originals. Photo Select the Photo mode as the image quality mode appropriate for sending photo originals. 3) Exposure Select the exposure for sending faxes. Select Auto to automatically apply the ideal contrast, or adjust the contrast manually in 11 stages. 4) Transmission Type Select the send mode. Memory Transmit Select the Memory TX mode to automatically send the document after it has been temporarily stored to memory. This mode is useful if you want to return original files immediately. You can also send the same originals to two or more remote Faxes. Direct Transmit Select the Direct TX mode to send the original as it is being scanned. This mode is useful if you want a confirmation from the remote party. Originals are not stored to memory, and you can specify only one remote Fax at a time. Network Administrators Guide Registering from TopAccess 125
5) ECM Enable or disable the ECM (Error Correction Mode) to automatically resend any portion of the document affected by phone line noise or distortion. 6) Line Select Select whether specifying the line to be used. OFF Select to not specify the line to be used. LINE 1 Select to use Line 1 for this Fax agent. LINE 2 Select to use Line 2 for this Fax agent if installed. 7) Quality Transmit Select this to send a document in the Quality TX mode. This feature sends a document at a slower speed than normal so the transmission will be less affected by line conditions. 8) SUB/SEP Enter the SUB number or SEP number if you want to set the mailbox transmission. 9) SID/PWD Enter the password for SUB or SEP if required. 10) Polling Select this to set Polling communications. (Blank) Select the blank field when you do not want to perform polling. Transmit Select this to perform Polling Reservation that allows users to store the document in the memory. Received Select this to perform Turnaround Polling that allows users to poll another fax after transmitting documents to the remote Fax on the same phone call. 11) Password Enter the 4-digit security code for the document to be stored or received. 12) Fax Number (Security) When you select Transmit at the Polling drop down box, enter the security fax number that allows polling of stored document. When you select Received at the Polling drop down box, enter the security fax number to poll the documents from remote Faxes. 13) Delayed Transmit If you enable the delayed communications for this agent, enter the day and time to send a document. 14) Priority Transmit Select whether the document will be sent prior to other jobs.
126
Email Setting
In the Email Setting page, you can specify the content of the Scan to Email document to be sent.
1 2 3
5 6 7
1) Subject This sets the subject of the Scan to Email documents. Select Scanned from (Device Name) [(Template Name)] (Date) (Time) to automatically apply the subject, or enter the desired subject in the field. 2) From Address Enter the Email address of the sender. When the recipient replies, the message will be sent to this Email address. 3) From Name Enter the sender name of the Scan to Email document. 4) Body Enter the body message of the Scan to Email documents. You can enter up to 1000 characters (including spaces). 5) File Format Select the file format of the scanned image. 6) File Name Enter the file name of scanned file that is attached to the Email message. 7) Fragment Message Size Select the size of the message fragmentation.
127
1 2 3
1) File Format Select the file format to use when storing scanned files. Multi page TIFF Select this to save a scanned image as a Multi-page TIFF file. TIFF-S Select this to save a scanned image as a Single-page TIFF file. PDF Select this to save scanned images as a PDF file. JPEG Select this to save scanned images as a JPEG file. (Only for e-STUDIO3511/ 4511) 2) Destination Use local folder Select this to save a scanned file to the FILE_SHARE folder.
128
3) Destination Remote 1 Check this box to save a scanned file to the Remote 1. How you can set this item depends on how the Remote 1 has been set up in the Save as file submenu in the Setup menu. If the Remote 1 does not allow to specify a network folder, you can only select Use Administrator Settings. The protocol and the network path are displayed below this item. If the Remote 1 allows to specify a network folder, you can select Use User Settings and specify the network folder settings by entering the following items: Protocol Select the protocol to be used for uploading a scanned file to the network folder. SMB Select this to send a scanned file to the network folder using the SMB protocol. The SMB protocol can be used in the network that the Windows file sharing service is enabled. FTP Select this to send a scanned file to the FTP server. Server Name Enter the FTP server name or IP address where a scanned file will be sent. For example, to send a scanned file to the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter 192.168.1.1 in this field. This must be entered only when you select FTP for the protocol. You can specify the directory at the Network Path field. Port Number (Command) Enter the port number to be used for controls if you select FTP as the protocol. Generally - is entered for the control port. When - is entered, the port number, that is set at FTP Client in the Network menu page of the Setup tab, will be used. Change this option if you want to use another port number. Network Path Enter the network path to store a scanned file. When you select SMB as the protocol, enter the network path to the network folder. For example, to specify the users\scanned folder in the computer named Client01, enter \\Client01\users\scanned. When you select FTP as the protocol, enter the directory in the specified FTP server. For example, to specify the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter user/ scanned. Login User Name Enter the login user name to access a Windows computer or an FTP server, if required. When you select FTP as the protocol, an anonymous login is assumed if you leave this field blank. Password Enter the password to access a Windows computer or an FTP server, if required. Retype Password Enter the same password again for a confirmation. 4) Destination Remote 2 Check this box to save a scanned file to the Remote 2. How you can set this item depends on how the Remote 2 has been set up in the Save as file submenu in the Setup menu. If the Remote 2 does not allow to specify a network folder, you can only select Use Administrator Settings. The protocol and the network path are displayed below this item. If the Remote 2 allows to specify a network folder, you can specify the network folder settings. Please refer to the description of the Remote 1 option for each item. 5) File Name Select how the scanned file will be named. Select DocYYMMDD to name as it described, or you can enter the desired file name in the field.
129
Box Setting
In the Box Setting page, you can specify how scanned images will be stored in the Box.
1 2 3
1) Destination Specify the destination box number for e-Filing. Box Number Select the Box number where scanned images will be stored. Password Enter the password if the specified Box number requires a password. Retype Password Enter the password again if the specified Box number requires a password. 2) Folder Name Enter the name of folder where the scanned images will be stored. 3) Document Name Select how the scanned file will be named. Select DocYYMMDD to name as it described, or you can enter the desired file name in the field.
Scan Setting
In the Scan Setting page, you can specify how originals are scanned for the Save as file, Email, and Store to e-Filing agent.
1 2 3 4 5 6 7 8 9
1) Single/2-Sided Scan Select whether scanning one side or both sides of originals. 130 Network Administrators Guide Registering from TopAccess
Single Select this to scan one side of an original. Duplex Book Select this to scan both sides of originals when the pages are printed vertically in the same direction and bound along the vertical side of the paper. Duplex Tablet Select this to scan both sides of originals with a vertical reversal to be bound along the horizontal side of the paper.
2) Rotation Select how the scanned images will be rotated. 3) Color Mode Select the color mode for scanning. For e-STUDIO350/450 and e-STUDIO230/280: The Color Mode option is not available for e-STUDIO350/450 and e-STUDIO230/280.
4) Original Mode Select the document type of the originals. Text/Photo Select this to set the Text/Photo mode as the default original mode. Text Select this to set the Text mode as the default original mode. Photo Select this to set the Photo mode as the default original mode. Printed Image Select this to set the Printed Image mode as the default original mode. 5) Resolution Select the resolution for scanning. 6) Exposure Select the exposure for scanning. Select Auto to automatically apply the ideal contrast according to the original, or adjust the contrast manually in 11 stages. NOTE:
This option will be enabled only when selecting Black in the Color Mode drop down box. 7) Background Select the exposure for scanning the background color. This is useful to scan color paper originals. Select Auto to automatically apply the ideal contrast according to the original, or adjust the contrast manually in 5 stages.
NOTE:
This option will be enabled only when selecting other than Black in the Color Mode drop down box.
For e-STUDIO350/450 and e-STUDIO230/280: The Background option is not available for e-STUDIO350/450 and e-STUDIO230/280.
8) Original Size Select the original size. Select Auto to automatically detect the original paper size, Mixed Original Sizes to allow scanning mixed original sizes, or a desired paper size.
131
9) Jpeg Compression Select the level of Jpeg compression. For e-STUDIO350/450 and e-STUDIO230/280: The Jpeg Compression option is not available for e-STUDIO350/450 and e-STUDIO230/ 280.
1. 2. 3.
From the templates list, click the template icon that you want to reset.
If the templates list is displayed in the List view, click the template name that you want to reset. The Template Properties page is displayed.
132
SUPPLEMENTS:
You can change the template list view by clicking on either Panel View or List View. If you know which public template you want to reset, click the number of the public template in the Jump to links.
4.
5.
Click [OK].
1. 2.
133
3.
Click [Reset].
4.
Click [OK].
The Fax Received Forward can be registered only when the optional Fax unit is installed.
For e-STUDIO350/450 and e-STUDIO230/280: The Internet Fax Received Forward is available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.
The received fax and Internet Faxes can be transmitted to following destinations:
NOTE:
Other Internet Fax devices Local folder in this equipment or network folders Email addresses Box in this equipment When a received fax is forwarded to another Internet Fax device or Email addresses, the equipment will print the received fax and then forward to other Internet Fax devices or Email addresses. When a received fax is forwarded to local folder in this equipment, network folders, or e-Filing, the received fax will not be pritned.
134
The procedures to register the Fax Received Forward and Internet Fax Received Forward are almost the same.
1. 2.
Click the Registration menu and Fax Received Forward submenu to register the Fax Received Forward, or click the Internet Fax Received Forward submenu to register the Internet Fax Received Forward.
When you click the Fax Received Forward submenu, the Fax Received Forward submenu page is displayed. When you click the Internet Fax Received Forward submenu, the Internet Fax Received Forward submenu page is displayed.
3.
Check the Forward check box and select the desired agents and click [Select Agent].
SUPPLEMENT:
To disable the Fax Received Forward or Internet Fax Received Forward, uncheck the Forward check box and click [Select Agent], and then click [Save]. Internet Fax Select this to transmit received fax or Internet Faxes to another Internet Fax devices. This agent can be combined with the Save as file agent or Store to e-Filing agent. Save as file Select this to transmit received fax or Internet Faxes to local folder in this equipment or to network folders. This agent can be combined with another agent.
135
Email Select this to transmit received fax or Internet Faxes to Email addresses. This agent can be combined with the Save as file agent or Store to e-Filing agent. Store to e-Filing Select this to transmit received fax or Internet Faxes to e-Filing. This agent can be combined with another agent.
4.
Click each button displayed in the page to specify or edit the associated properties.
[Destination Setting] Click this to specify the destinations of documents sent. This can be set only when registering the Internet Fax, or Email agent. P.137 "Destination Setting"
[Internet Fax Setting] Click this to specify how the document will be sent. This can be set only when registering the Internet Fax agent. P.142 "Internet Fax Setting"
[Email Setting] Click this to specify how the document will be sent. This can be set only when registering the Email agent. P.143 "Email Setting"
[Save as file Setting] Click this to specify how the document will be stored in local hard disk or network folder. This can be set only when registering the Received to File agent. P.144 "Save as file Setting"
[Box Setting] Click this to specify how the document will be stored in e-Filing. This can be set only when registering the Store to e-Filing agent. P.146 "Box Setting"
5.
136
Destination Setting
In the Recipient List page, you can specify the destinations to which the received faxes or Internet Faxes will be transmitted. You can specify the recipients by entering Email addresses manually, selecting recipients from the address book, selecting recipient groups from the address book, or searching for recipients in the LDAP server. P.137 "Entering the recipients manually" P.138 "Selecting the recipients from the address book" P.139 "Selecting the groups from the address book" P.140 "Searching for recipients in the LDAP server" P.142 "Removing the contacts from the recipient list"
1. 2.
Click [Destination Setting] to open the Recipient List page. Click [New].
3.
4. 5.
Click [OK].
Entered recipient is added in the Recipient List page.
SUPPLEMENT:
You can remove the contacts that you added in the recipient list before saving the destination settings. P.142 "Removing the contacts from the recipient list"
6.
Click [Save].
1. 2.
Click [Destination Setting] to open the Recipient List page. Click [Address Book].
3.
Check the Email boxes of users you want to add as the recipients.
NOTES:
If you want to sort recipient list by a specific group, select the desired group name at the Group drop down box.
4.
Click [ADD].
The selected recipients are added in the Recipient List page.
138
SUPPLEMENT:
You can remove the contacts that you added in the recipient list before saving the destination settings. P.142 "Removing the contacts from the recipient list"
5.
Click [Save].
1. 2.
Click [Destination Setting] to open the Recipient List page. Click [Address Group].
3.
4.
Click [ADD].
All recipients in the selected groups are added in the Recipient List page.
SUPPLEMENT:
You can remove the contacts that you added in the recipient list before saving the destination settings. P.142 "Removing the contacts from the recipient list"
139
5.
Click [Save].
1. 2.
Click [Destination Setting] to open the Recipient List page. Click [Search].
3.
Select the directory service name that you want to search in the Directory Service Name field, and enter the search terms in the fields that you want to search.
SUPPLEMENTS:
If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment. TopAccess will search for the recipients that match the entries. Leaving the field blank allows wild card searching. (However, you must specify one of them.)
140
4. 5.
Click [Search].
TopAccess will start searching for recipients in the LDAP server and the Search Address List page will display the results.
NOTE:
The received documents cannot be sent to the fax numbers even if you check the Fax boxes.
6.
SUPPLEMENT:
Click [ADD].
The selected recipients are added in the Recipient List page.
You can remove the contacts that you added in the recipient list before saving the destination settings. P.142 "Removing the contacts from the recipient list"
7.
Click [Save].
141
1.
Check the check boxes of the contacts that you want to remove from the recipient list, and click [Delete].
1 2 3
5 6
1) Subject This sets the subject of the Internet Faxes. Select Scanned from (Device Name) [(Template Name)] (Date) (Time) to automatically apply the subject, or enter the desired subject in the field. 2) From Address Enter the Email address of the sender. When the recipient replies, the message will be sent to this Email address. 3) From Name Enter the sender name of the Internet Faxes. 4) Body Enter the body message of the Internet Faxes. You can enter up to 1000 characters (including spaces). 5) File Format Only TIFF-S format can be selected.
142
Email Setting
In the Email Setting page, you can specify the content of the Email document to be sent.
1 2 3
5 6 7
1) Subject This sets the subject of the Email documents. Select Scanned from (Device Name) [(Template Name)] (Date) (Time) to automatically apply the subject, or enter the desired subject in the field. 2) From Address Enter the Email address of the sender. When the recipient replies, the message will be sent to this Email address. 3) From Name Enter the sender name of the Email document. 4) Body Enter the body message of the Email document. You can enter up to 1000 characters (including spaces). 5) File Format Select the file format that the received document will be converted. You can select either Multi page TIFF or PDF. 6) File Name The file name will be (From Name)-NNN. The file name cannot be changed. 7) Fragment Message Size Select the size of the message fragmentation.
143
1 2 3
1) File Format Select the file format that the received document will be converted. Multi page TIFF Select this to save a received document as a Multi-page TIFF file. TIFF-S Select this to save a received document as a Single-page TIFF file. PDF Select this to save a received document as a PDF file. 2) Destination Use local folder Select this to save a received document to the FILE_SHARE folder.
144
3) Destination Remote 1 Check this box to save a received document to the Remote 1. How you can set this item depends on how the Remote 1 has been set up in the Save as file submenu in the Setup menu. If the Remote 1 does not allow to specify a network folder, you can only select Use Administrator Settings. The protocol and the network path are displayed below this item. If the Remote 1 allows to specify a network folder, you can select Use User Settings and specify the network folder settings by entering the following items: Protocol Select the protocol to be used for uploading a received document to the network folder. SMB Select this to send a received document to the network folder using the SMB protocol. The SMB protocol can be used in the network that the Windows file sharing service is enabled. FTP Select this to send a received document to the FTP server. Server Name Enter the FTP server name or IP address where a received document will be sent. For example, to send a received document to the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter 192.168.1.1 in this field. This must be entered only when you select FTP for the protocol. You can specify the directory at the Network Path field. Port Number (Command) Enter the port number to be used for controls if you select FTP as the protocol. Generally - is entered for the control port. When - is entered, the port number, that is set at FTP Client in the Network menu page of the Setup tab, will be used. Change this option if you want to use another port number. Network Path Enter the network path to store a received document. When you select SMB as the protocol, enter the network path to the network folder. For example, to specify the users\scanned folder in the computer named Client01, enter \\Client01\users\scanned. When you select FTP as the protocol, enter the directory in the specified FTP server. For example, to specify the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter user/scanned. Login User Name Enter the login user name to access a Windows computer or an FTP server, if required. When you select FTP as the protocol, an anonymous login is assumed if you leave this field blank. Password Enter the password to access a Windows computer or an FTP server, if required. Retype Password Enter the same password again for a confirmation. 4) Destination Remote 2 Check this box to save a received document to the Remote 2. How you can set this item depends on how the 2st Folder has been set up in the Save as file submenu in the Setup menu. If the Remote 2 does not allow to specify a network folder, you can only select Use Administrator Settings. The protocol and the network path are displayed below this item. If the Remote 2 allows to specify a network folder, you can select Use User Settings and specify the network folder settings. Please refer to the description of the Remote 1 option for each item. 5) File Name Display how the a received document will be named. You cannot change the file name.
145
Box Setting
In the Box Setting page, you can specify how a received document will be stored in the Box.
1 2 3
1) Destination Specify the destination box number for e-Filing. Box Number Enter the Box number where a received document will be stored. Password Enter the password if the specified Box number requires a password. Retype Password Enter the password again if the specified Box number requires a password. 2) Folder Name Enter the name of the folder where a received document will be stored. 3) Document Name Display how the a received document will be named. You cannot change the document name.
146
1. 2.
147
Display the department list that contains the counter information for each department Display the department counter of a specific department Clear all department counters Clear the department counter of a specific department Register new department code settings Modify the department code settings Delete all department codes Delete a department code
The department code can be enabled only from the Touch Panel Display. Before managing the department code using TopAccess, please make sure the department code is enabled on the Touch Panel Display.
1. 2.
Enter the administrator password in the Department Code field and click [Enter].
148
3.
1. 2.
Enter the administrator password in the Department Code field and click [Enter].
3.
Enter the department code that you want to display the counter information in the Department Code field and click [Enter].
149
The entered department code and its counter information are displayed.
4.
5.
1. 2.
Enter the administrator password in the Department Code field and click [Enter].
3.
4.
Click [OK].
1.
151
2.
Enter the administrator password in the Department Code field and click [Enter].
3.
Click the department name link whose counter you want to clear.
4.
152
5.
Click [OK].
1. 2.
Enter the administrator password in the Department Code field and click [Enter].
3.
Click [New] to set up a new department code, or click the department name link that you want to edit in the departments list.
153
4.
Department Name Enter the department name to identify the department code. You can enter up to 20 characters. Department Code Enter a 5-digit department code. Set Limitation of Full Color Select whether enabling the limitation for full color outputs for this department code. When you select YES, enter the maximum number of outputs for this department code in the Maximum reached for Full Color output field. Maximum reached for Full Color output Enter the maximum number of outputs for this department code when the Set Limitation of Full Color option is enabled. Set Limitation of Black Select whether enabling the limitation for black outputs for this department code. When you select YES, enter the maximum number of outputs for this department code in the Maximum reached for Black output field. Maximum reached for Black output Enter the maximum number of outputs for this department code when the Set Limitation of Black option is enabled. For e-STUDIO350/450 and e-STUDIO230/280: The Set Limitation of Full Color and Maximum reached for Full Color output options are not available for e-STUDIO350/450 and e-STUDIO230/280.
5.
Click [Save].
The department code is added or edited.
1.
154
2.
Enter the administrator password in the Department Code field and click [Enter].
3.
4.
Click [OK].
1.
155
2.
Enter the administrator password in the Department Code field and click [Enter].
3.
4.
Click [Delete].
156
5.
Click [OK].
157
158
159
160
Load the TCP/IP network protocol on the server and configure it with an IP address, subnet mask, and gateway. Make sure the Microsoft TCP/IP printing service is installed, and that the computer is using LPR printing. On the Windows print server, install the appropriate printer drivers (if necessary) and share the printer on the network. P.161 "Installing the Printer Drivers as Shared Printers" Configure clients for printing to the printer shared by the Windows print server. P.162 "Setting up the Clients"
When installing the printer driver to Windows NT 4.0 clients from the Windows NT 4.0 print server, please check the Always spool RAW datatype box on the Print Processor dialog box (displayed by clicking the [Print Processor...] button on the General tab of printer properties dialog box of the shared printer on the Windows NT 4.0 print server). When installing the Windows 2000 PCL printer driver to the Windows 2000 server, you must clear the Enable advanced printing features check box on the Advanced tab of the printer properties dialog box.
161
162
The file server selected must not be in the same tree as that selected in NDS Setup.
In order to set up the NetWare 4.x server in bindery emulation mode for printing to this equipment, the network administrator must do the following:
Edit the network startup file to set the bindery context. P.163 "Editing the Network Startup File" Configure the print queues, print server, and printer on the file server. P.163 "Setting up the NetWare File Server"
1. 2. 3. 4.
On NetWare file server, enter load install and press the [Enter] key. Select [NCF Files Options] from the menu. Select [Edit AUTOEXEC.NCF] from the menu. Search for the file to see if you have a statement similar to the following included:
SET BINDERY CONTEXT=0U=ENG If the statement above can be found in the file, the server has a bindery. If this is not found, enter the statement above and save the file.
5.
163
For NetWare 4.x in emulation, the NetWare print server and print queue for this equipment are created and configured from NetWare Print Console (PCONSOLE), a NetWare utility that is stored in NetWares PUBLIC directory.
1. 2. 3. 4. 5. 6. 7.
Start PCONSOLE at the DOS prompt on the computer. Select [Print Queue] from the Available Options menu and press the [Enter] key.
The Print Queues window appears.
Press the [Insert] key and enter the print queue name and press the [Enter] key. Press the [Esc] key to close the Print Queues window. Select [Print Server] from the Available Options menu and press the [Enter] key. When the message is displayed, press the [Enter] key.
The Print Servers window appears.
Press the [Insert] key and enter a print server name and press the [Enter] key.
The print server name must be MFP_[NIC Serial Number]. You can find the Unit Serial Number of the equipment on the NIC Configuration list can be printed from the control panel.
Select a created print server name from the Print Servers window and press the [Enter] key.
The Print Server Information menu appears.
Select [Printers] from the Print Server Information menu and press the [Enter] key.
The Defined Printers window appears.
Press the [Insert] key and enter a printer name and press the [Enter] key. Select a created printer name from the Defined Printers window and press the [Enter] key. Highlight the Printer Type field and press the [Enter] key.
The Printer Type menu appears. The NetWare Server\Print Queue window appears.
Select Other/Unknown and press the [Enter] key. Press the [Insert] key and select the created queue from the Available Print Queues menu and press the [Enter] key.
Network Administrators Guide Setting up NetWare Print Server
164
Up to 10 queues can be selected. If you created several queues, repeat the operation to add all queues that are required.
When more than one queue is added, you must enter the priority value. Press the [Esc] key until the Save Changes menu appears. Select Yes and press the [Enter] key.
1.
In NetWare Administrator, select the container object to create the printer and click the [Object] menu and select [Create].
The New Object dialog box appears.
2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
In the Class of new object list, select Print Queue and click [OK].
The Create Print Queue dialog box appears.
Select Directory Service Queue and enter the name of the print queue in the Print Queue name field. Click the browse button at the next to the Print Queue Volume field.
The Select Object dialog box appears.
Select the volume to create a print queue and click [OK]. Click [Create].
The print queue is created. The New Object dialog box appears. The Create Printer dialog box appears.
Click the [Object] menu and select [Create]. In the Class of new object list, select Printer and click [OK]. Enter the printer name, check the Define additional properties option and click [Create]. Display the Assignments window and click [Add].
The Select Object dialog box appears.
Display the Configuration window, select Other/Unknown at the Printer Type drop down box and click [OK].
The printer is created. The New Object dialog box appears.
Click the [Object] menu and select [Create]. In the Class of new object list, select Print Server and click [OK].
The Create Print Server dialog box appears.
Enter the print server name, check the Define additional properties option and click [Create].
The print server name must be MFP_[NIC Serial Number]. You can find the Unit Serial Number of the equipment on the NIC Configuration list can be printed from the control panel. The Select Object dialog box appears.
Select a created printer and click [OK]. Click [OK] to close Assignments window for the print server.
The print server is created.
Setting up a NetWare environment correctly requires the presence and active cooperation of the Novell network administrator. You must have administrator privileges on the network to create new NDPS objects.
NDPS is not like the earlier queue-based versions of NetWare printing. Instead, you use an NDPS Manager and a Printer Agent, which control the tasks previously handled by a print queue, print server, and spooler. You can also make the printer driver available for clients to download from Windows client computers. Before configuring the NetWare file server in NDPS mode, please confirm followings:
For NetWare 5.x, the Support Pack 5 and Novell Gateway version 2.1.6 or later with ndps3sp2c are installed. For NetWare 6.x, the Support Pack 2 and Novell Gateway version 3.00 or later with ndps3sp2c are installed. Make sure you have a valid IP address for this equipment and for any computers that will print to it. In e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 Setup, enable TCP/IP and enter the IP address, Subnet mask, and Gateway address for this equipment.
166
1.
In NetWare Administrator, select the container object to create the printer and click the [Object] menu and select [Create].
The New Object dialog box appears. The Create NDPS Broker Object dialog box appears.
2.
SUPPLEMENT:
If the NetWare file server has been installed as supporting the NDPS service, the NDPS Broker is created as default. In this case, you can use the default NDPS Broker.
Specify the NDPS Broker Name and RMS Volume options, and click [Create].
The NDPS Broker is created. The New Object dialog box appears. The Create NDPS Manager Object dialog box appears.
Click the [Object] menu and select [Create]. Select NDPS Manager and click [OK]. Specify the NDPS Manager Name, Resident Server, and Database Volume option, and click [Create].
The NDPS Manager is created. The NDPS Broker dialog box appears.
Double-click the NDPS Broker object that you created. Click [Resource Management (RMS)]. Click [Add Resources...].
The Manage Resources dialog box appears.
Select the applicable OS icon in the Resource Types list, and click [Add...].
The Add Resources dialog box appears. The Select Printer Driver dialog box appears. When inserting the Client1 CD-ROM, the installer may automatically start. Click [Cancel] to exit the installer and continue the operation.
Click [Browse]. Insert the Client1 CD-ROM into the CD-ROM drive.
Locate the directory where the printer driver for your Windows version is located, select the INF file.
When you want to install the PCL5c printer driver for Windows 98/Me, locate "[CD-ROM drive]:\9X_ME\PCL5C\<language>".
167
NOTE:
When you want to install the PCL6 printer driver for Windows 98/Me, locate "[CD-ROM drive]:\9X_ME\PCL6\<language>". When you want to install the PS3 printer driver for Windows 98/Me, locate "[CD-ROM drive]:\9X_ME\PS\<language>". When you want to install the PCL5c printer driver for Windows NT 4.0, locate "[CD-ROM drive]:\NT\PCL5C\<language>". When you want to install the PCL6 printer driver for Windows NT 4.0, locate "[CD-ROM drive]:\NT\PCL6\<language>". When you want to install the PS3 printer driver for Windows NT 4.0, locate "[CD-ROM drive]:\NT\PS\<language>". When you want to install the PCL5c printer driver for Windows 2000/ XP, locate "[CD-ROM drive]:\W2K_XP_2003\PCL5C\<language>". When you want to install the PCL6 printer driver for Windows 2000/ XP, locate "[CD-ROM drive]:\W2K_XP_2003\PCL6\<language>". When you want to install the PS3 printer driver for Windows 2000/XP, locate "[CD-ROM drive]:\W2K_XP_2003\PS\<language>".
Click [OK].
Returns to the Add Resources dialog box. Returns to the Manage Resources dialog box.
Click [OK]. Repeat the procedure from Step 10 to Step 15 to add all printer drivers for the applicable OS. Click [OK] to close the Manage Resources dialog box.
Returns to the NDPS Broker dialog box.
Click [OK] to close the NDPS Broker dialog box. Click the [Object] menu and select [Create].
The New Object dialog box appears. The Create NDPS Printer Object dialog box appears.
Select NDPS Printer and click [OK]. Specify the NDPS Printer Name option, select Create a New Printer Agent, and click [Create].
The Create Printer Agent dialog box appears.
Specify the Printer Agent (PA) Name and NDPS Manager Name option. Then select Novell Printer Gateway in the Gateway Types list and click [OK].
The Warning dialog box appears. When it finishes initializing, the Information dialog box appears.
23.
168
Click [OK].
The Configure Novell PDS for Printer Agent dialog box appears.
Select ((NONE)) in the Printer Type list and select Novell Port Handler in the Port Handler Type list. Then click [OK].
The Configure Port Handler for Printer Agent dialog box appears.
1. 2.
In the Configure Port Handler for Printer Agent dialog box, select Remote (LPR on IP) and click [Next]. Enter the IP address of this equipment in the Host Address field, and enter PORT_PASSTHROUGH in the Printer Name field. Then click [Finish].
It takes about 60 seconds to load the Printer Agent. After it finishes loading the Printer Agent, the Select Printer Drivers dialog box appears.
3. 4. 5. 6. 7. 8.
Select the printer drivers to be installed in the Printer Drivers list at each OS tab, and click [Continue].
The Information dialog box appears. It takes about 60 seconds to complete the creation of the NDPS Printer object. The NDPS Printer dialog box appears.
Click [OK].
Click [NDPS Remote Printer Management]. Check the Install to workstation in this container and click [Update]. Click [OK] to close the NDPS Printer dialog box.
1.
In the Configure Port Handler for Printer Agent dialog box, select Forward Jobs to a Queue and click [Next].
169
2.
Enter the NDS queue name in the Queue Name field and the user name in the Queue User Name field. Then click [Finish].
The Select Printer Drivers dialog box appears.
3. 4. 5. 6. 7. 8.
Select the printer drivers to be installed in the Printer Drivers list at each OS tab, and click [Continue].
The Information dialog box appears. It takes about 60 seconds to complete the creation of the NDPS Printer object. The NDPS Printer dialog box appears.
Click [OK].
Click [NDPS Remote Printer Management]. Check the Install to workstation in this container and click [Update]. Click [OK] to close the NDPS Printer dialog box.
170
Internet
Global IP Address
Router
192.168.0.1 192.168.0.2 192.168.0.3 192.168.0.3
192.168.0.4
192.168.1.2
192.168.1.3
192.168.1.4
Client
Client
LAN
As shown in the figure above, a local area network usually consists of several segments: one connects to the router directly (and is assigned a Global IP address) and others are for client computers. To enable Internet access from the local area network, the router must be assigned a Global IP Address. In the above figure, the Private IP addresses have been assigned to all devices in the local area network, and the router maps between the Private IP addresses and Global IP Addresses using the NAT, Network Address Translation. This gives clients and servers access to the Internet through the router. Regarding the security, it is preferred to place this equipment in a different segment from the router that connects to the Internet. Also, in order to enable Internet communication from the device in the local area network, the Domain Name Service is used. In the Internet, the DNS server specifies the domain name related to the global IP address of the servers. To recognize the domain names in the Internet, the domain names must be registered in both the DNS server in the Internet, which is managed by the public DNS organization, and the DNS server in the local area network where the remote devices are actually located. To configure the DNS server in your local area network, create following records in the DNS server:
Host name of the DNS server (i.e. nshost) NS record to specify the DNS server in your zone (i.e. nshost.ifax.com)
To send the Internet Fax and Email documents from this equipment, and receiving the Internet Faxes from the Internet, you must configure the DNS server and mail servers properly. Tips for configuring the DNS server and mail servers for this equipment features are described in the following sections: P.172 "Tips of Setting up the DNS and Mail Servers for Email" P.172 "Tips of Setting up the DNS and Mail Servers for Internet Fax" P.172 "Tips of Setting up the DNS and Mail Servers for Offramp Gateway"
Tips of Setting up the DNS and Mail Servers for Internet Fax
The Internet Fax transmission enables sending an Internet Fax and receiving an Internet Fax from other Internet Fax devices. Because the Internet Fax transmission is same as the Email transmission, you are ready to use this feature if you have already configured the Email system in your network. In order to configure the Email system, you must have the DNS, SMTP, and POP3 servers. In the DNS server, you must additionally create the MX record of the server that the SMTP server is activated (i.e. mxhost.ifax.com), and the host name of the server to add the host name of the SMTP server (i.e. mxhost). This enables to receive all Emails that are sent to @ifax.com to the SMTP server and stored in the mailboxes. Then this equipment requests to the POP3 server to retrieve new Internet Faxes from the mailbox.
Tips of Setting up the DNS and Mail Servers for Offramp Gateway
When you enable the Offramp Gateway transmission, this equipment must be configured to receive Emails in the SMTP transmission. However this equipment does not have full SMTP server functionality so it cannot retrieve Emails from the Internet by itself. For this equipment to receive Emails in SMTP transmission from the Internet, the Emails must be retrieved by the another SMTP server first and then routed to this equipment. In order to enable the transmission, you must additionally create the MX record of the server that the SMTP server is activated (i.e. mxhost.ifax.com), and the host name of the server to add the host name of the SMTP server (i.e. mxhost). In addition, create the host name of this equipment (i.e. mfp00c67861). Then, you must configure the SMTP server to route Emails, whose domain name is mfp00c67861.ifax.com, to this equipment so that this equipment can receive Emails using the SMTP protocol.
172
6. TROUBLESHOOTING
173
Troubleshooting Overview
This chapter is the place to start if you are experiencing difficulties installing or using this equipment. Because the system integrates hardware, network, and software components, errors occur. And variations between network configurations and user setup further complicate the troubleshooting process. The purpose of this chapter is to help you locate the origin of an error if it is not immediately apparent, and then direct you to subsequent chapters for instructions on resolving the issue. Checklists provided in this chapter help you identify the subsystem most likely to be responsible for the error condition. NOTE:
Troubleshooting client software and output errors are not described in this manual, the following manuals can assist you in those efforts: - Output Errors: Printing Guide - TopAccessDocMon Error Condition and Messages: Printing Guide - Printer Driver Installation Error Messages: Printing Guide - Printer Driver General Errors: Printing Guide - TopAccess Error Condition: Network Operators Guide - TWAIN Driver and File Downloader Error: Network Operators Guide - N/W-Fax Driver Error: Network Fax Guide - Address Book Viewer Error: Network Fax Guide
You can change network protocol settings using the Touch Panel Display or TopAccess (Administration page).
Next Step
174
Yes
No
For Instruction, Go To... Setup the WINS server address correctly, or enter 0.0.0.0 for the WINS server address to disable the WINS service. P.56 "Setting up the SMB Session" Setup the WINS server and enable it on this equipment to allow users access from different segment. P.56 "Setting up the SMB Session" Refer to following section to troubleshoot the condition. P.190 "Cannot See This Equipment"
Next Step
If the client computers are located in different segments, is the WINS service correctly provided?
Next Step
Can you see this equipment in Windows Network Neighborhood? Were the proper printer drivers installed? Is the drivers port name valid? Can you print to this equipment?
Next Step
7 8 9
See the Printing Guide to install proper printer drivers. See the Printing Guide to configure proper port. Refer to following section to troubleshoot the condition. P.191 "Cannot Print To This Equipment"
End
End
175
No Check... 2
Yes
No
For Instruction, Go To... Setup the LPD print service correctly. P.84 "Setting up the LPD Print"
3 4 5
Were the proper printer drivers installed? Is the LPR port configured with correct IP address? Can you print to this equipment?
See the Printing Guide to install proper printer drivers. See the Printing Guide to configure the proper port. Refer to following section to troubleshoot the condition. P.191 "Cannot Print To This Equipment"
End
End
176
No
For Instruction, Go To... Setup the NetWare server properly. P.163 "Setting up NetWare Print Server" Setup the NetWare network settings correctly. P.57 "Setting up the NetWare Session" Setup the Novell print service correctly. P.86 "Setting up the NetWare Print" See the Printing Guide to install proper printer drivers. See the Printing Guide to configure the proper port. Check that the SMB protocol is enabled in client computers. Refer to following section to troubleshoot the condition. P.191 "Cannot Print To This Equipment"
Did you configure this equipment for NetWare connecNext Step tion? Did you configure this equipment for Novell print serNext Step vice? Were the proper printer drivers installed? Is the IPP port configured with correct URL? Can you see this equipment in Windows Network Neighborhood? Can you print to this equipment? Next Step Next Step
5 6 7
Next Step
End
Macintosh Environment:
No Check... 1 Is AppleTalk enabled on this equipment? Yes Next Step No For Instruction, Go To... Enable the AppleTalk. P.54 "Setting up the AppleTalk" Setup the IP address correctly. P.53 "Setting up the TCP/IP" Make sure the AppleTalk zone is supported by the Macintosh client. Refer to your Macintosh networking documentation or contact Macintosh technical support. Refer to your Macintosh networking documentation or contact Macintosh technical support. End
1 2
Are the IP Address properties Next Step correctly set? Is this equipment available in the Chooser when you click Next Step the LaserWriter 8 printer icon? Can you access any other net- Next Step work device from the Macintosh computer? Can another Macintosh computer on the network print to this equipment? If so, compare the settings to determine which need to be changed to support printing from this machine.
177
Unix Environment:
No Check... 1 2 Yes No For Instruction, Go To... Setup the IP address correctly. P.53 "Setting up the TCP/IP" Setup the LPD print service correctly. P.84 "Setting up the LPD Print" 3 4 5 Did you successfully install the Unix filters? Did you successfully create and set up the print queue? Can you print to this equipment using LPD as root? Next Step Next Step See the Printing Guide to install Unix filters. See the Printing Guide to configure the print queue. Setup Unix access for this equipment to enable other users to print from the Bourne shell. Refer to your Unix documentation for more information. Try remote ping from another server. If you can reach this equipment from that server, check for conflicts between this equipment and your current network segment. Reload Daemon or restart the system. Contact your service representative. Are the IP Address properties Next Step correctly set? Is the LPR/LPD Printing correctly set? Next Step
Next Step
Next Step
7 8
Next Step
End
No Check... 1 Is the SNMP enabled on this equipment? Is public is specify for the Read Community? Is private is specify for the Read Write Community? 178
Yes
No
For Instruction, Go To... Enable the SNMP (MIB) and confirm the Read Community and Read Write Community setting. P.61 "Setting up the SNMP Network Service"
Next Step
No Check... 2
Yes
No
For Instruction, Go To... See the vendors Web site for information about product updates and technical supports.
Confirm that the protocol suite installed on the client computer has been updated with the latest software for the given operating system. If Next Step your network only supports the IPX/SPX protocol, make sure that the most current version of Novell Client software is installed. Print a NIC Configuration page from this equipment. Does this equipment support the same protocol as the network? Change the protocol settings from TopAccess, if necessary, and reboot the GL-1020 for the changes to take effect. Repeat step 2. Was the device discovered? Next Step
End
Next Step
Check the NIC Configuration page. Are the IP Address Next Step and subnet mask settings correct? Check the router to make sure it is not filtering out this Next Step equipment packets. Is the router processing equipment packets correctly? Can another computer within the same network segment Next Step discover this equipment? Check the NIC Configuration page. Is the Unit Serial Number part of the device name? Check link activities on the port being used by this equipment and the integrity of the network cable, hub, or switch that connects this equipment to the network. Replace any network components that you can tell or suspect are faulty.
Setup the TCP/IP settings correctly. P.53 "Setting up the TCP/IP" Adjust the router settings.
Refer to following section to troubleshoot the condition. P.174 "Network Connectivity Problems" Contact your service representative.
Next Step
End
179
No Check... 1
Yes
No
For Instruction, Go To... The networking section of your operating system documentation. Enter the correct TCP/IP settings. P.53 "Setting up the TCP/IP"
Confirm that the TCP/IP pro- Next Step tocol suite is installed on the client computer. Look at the NIC configuration page and confirm the TCP/IP settings are correct. Is Next Step the IP Address entered and valid? Are the Gateway and Subnet settings correct? Reboot this equipment. Check the NIC Configuration page that prints out. Are the TCP/IP settings correct? Try to ping this equipment again. Did this equipment respond to the ping? Next Step
End
Next Step
Can you ping this equipment from any other computer within the same network? If Next Step not, this equipment might have an IP Address that is out of range or invalid. Can you ping to another com- Next Step puter within the same network? If you have customized the device name, you can check if the NIC is functional by restoring the default settings. When this equipment automatically reboots and a NIC Configuration page prints, does the device name include the NICs Unit Serial Number?
Contact your local network specialist for a valid IP address for this equipment.
Check the computers protocol settings to make sure the gateway and subnet settings are correct. The NIC is faulty or improperly installed. Contact your service representative.
Next Step
180
No Check... 8 Check link activities on the port being used by the equipment and also the integrity of the network cable, Hub, or Switch that is connecting the equipment to the network. Replace any network components that you suspect are faulty. Can you ping this equipment now?
Yes
No
End
No Check... 1
Yes
No
For Instruction, Go To... Check the device status displayed in the Device tab page of TopAccess. P.184 "Copier Maintenance Calls"
Is the copier functioning normally? Do copy jobs output Next Step properly?
Check the Device page of TopAccess. Are the options specified for the job supported by the hardware configuration? If not, delete the job, install the required components, and try again.
Can you print jobs from other client computers? Next Step
Refer to following section to troubleshoot the condition. P.191 "Cannot Print To This Equipment"
At this point, the problem you have identified is most likely related to a client-side error. Refer to the Printing Guide to troubleshoot the error condition.
181
No Check... 1 2 Is the LDAP server correctly running? Is the LDAP server setting correctly set?
No
For Instruction, Go To... Check the LDAP server is correctly running. Enter the correct LDAP setting. Especially re-enter the correct password carefully because it displays with asterisks. P.100 "Managing Directory Service"
End
182
NOTE:
Faulty or improperly installed system board, cables, and connectors. Faulty or malfunctioning copier components, such as standard or optional finishing units, the Auto-Duplexing Unit (ADU), or the Large Capacity Feeder (LCF). Corrupt or outdated system software or copier firmware. Resolving copier operation problems falls outside the scope of this guide, but this chapter will assist you in interpreting error messages and then identifying the source of a problem. If you determine that the problem is related to copier operation, refer to the Operators Manual for Basic Function.
This chapter also covers how to use the administration utility, TopAccess, to diagnose and resolve hardware-related errors. For more information about resolving error messages displayed on the Touch Panel Display, refer to the Operators Manual for Basic Function or the Touch Panel Display online Help.
Refer to the Printing Guide for more information on resolving output errors caused by incorrect software settings.
The following checklist will help you identify the source of the error and direct you to information resolving the issue. If the problem persists after you have followed all of the steps, contact your authorized dealer for further assistance.
No Check... 1
Yes
No
For Instruction, Go To... Refer to the following section to troubleshoot the condition. P.174 "Troubleshooting Overview"
Is the job visible from TopAccess or other print monitoring utility, such as PCONSOLE or Print Manager?
Next Step
Refer to the following section to troubleshoot the condition. P.190 "Troubleshooting Network Errors"
183
No Check... 3 Are you able to identify the problem from the error message and resolve it?
Yes End
No
For Instruction, Go To... Refer to the Operators Manual for Basic Function to troubleshoot the condition.
Printer Error 1
The above printer error icon indicates that non-recommended toner is used. For information on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for Basic Function.
Printer Error 2
The above printer error icon indicates: You need to remove paper from standard output tray. You need to remove paper from Job Separator. You need to remove paper from Finisher tray. You need to remove staples jammed in the Finisher. For information on resolving the error condition, refer to CLEAR PAPER SYMBOL in Operators Manual for Basic Function. - You need to clear hole punches from Finisher. For information on resolving the error condition, refer to DISPOSING OF THE PUNCHED PAPER BITS (OPTIONAL) in Operators Manual for Basic Function. - Non-recommended toner is being used. For information on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for Basic Function. - You need to remove excess staples from the Saddle-stitch Finisher. - You performed saddle stitch printing using mixed paper sizes. - Cannot load paper from the LCF. - Cannot output to inner tray. Cover Open -
The Cover Open error icon indicates that you need to close the cover.
184
Drawer Open
The Drawer Open error icon shows which drawer is open: upper, middle, or lower. You must close the specified drawer to resume printing and copying functions.
Toner Empty
The color of the Toner Empty icon varies depending on which toner cartridge is empty: - Black Black Toner Empty - Cyan Cyan Toner Empty - Magenta Magenta Toner Empty - Yellow Yellow Toner Empty For information on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for Basic Function.
Toner Full
The Toner Full error icon indicates you need to replace the toner container. For information on resolving the error condition, refer to REPLACE TONER BAG SYMBOL in Operators Manual for Basic Function.
Paper Empty
The Out of Paper error icon shows which drawer is empty: upper, middle, or lower. A paper out condition does not necessarily terminate a print or copy job. If Auto-select options are configured, printing and copying may continue by drawing paper from a different cassette. Refer to the TopAccess online Help for instructions on setting up Auto-Select mode. For information on resolving the error condition, refer to ADD PAPER SYMBOL in Operators Manual for Basic Function.
Paper Jam
The Device Status icon varies depending on where a paper jam occurred in the copier. This graphic illustrates the possible locations. For information on resolving the error condition, refer to CLEAR PAPER SYMBOL in Operators Manual for Basic Function.
Staple Empty
185
The Add Staples error icon indicates you need to add staples to the finisher. For information on resolving the error condition, refer to ADDING STAPLES (OPTIONAL) in Operators Manual for Basic Function.
Serviceman Calls
The Service Call error icon indicates that a call for service is needed. Contact your service representative.
The error messages displayed in the Touch Panel Display are described in the Operators Manual for Basic Function.
The following messages may appear in the TopAccess messages log. TopAccess Message Front Cover Open - Please Close Cover. Main Feeding Cover Open - Please Close Cover. Transfer Cover Open - Please Close Cover. Large Capacity Feeder Cover Open - Please Close Cover. Drawer Open - Please Close Cover. Corrective Action Close the Front Cover. Close the Main Feeding Cover. Close the Transfer Cover. Close the Large Capacity Feeder Cover. Close the drawer.
Auto Duplex Unit Cover Open - Please Close Close the Duplex Unit Cover. Cover. Relay Unit Cover Open - Please Close Cover. Close the Relay Unit Cover. Finisher Joint Cover Open - Please Close Cover. Staple Door Open - Please Close Cover. Lower Tray Transport Cover Open - Please Close Cover. Lower Tray Delivery Cover Open - Please Close Cover. Close the Finisher Joint Cover. Close the Staple Door. Close the Lower Tray Transport Cover. Close the Lower Tray Delivery Cover.
Lower Tray Front Cover Open - Please Close Close the Lower Tray Front Cover. Cover. Punch Unit Front Cover Open - Please Close Close the Punch Unit Front Cover. Cover.
186
TopAccess Message Paper Jam in Auto Duplexer Unit - Please Clear Paper Path Paper Jam in Printer - Please Clear Paper Path
Corrective Action Refer to HELP on the Touch Panel Display to remove jammed paper. Refer to HELP on the Touch Panel Display to remove jammed paper.
Hole Punch Unit Open - Please Close Cover. Close the Hole Punch Unit.
Paper Ejection Jam - Please Clear Paper Path Refer to HELP on the Touch Panel Display to remove jammed paper. Paper Insertion Jam - Please Clear Paper Path Refer to HELP on the Touch Panel Display to remove jammed paper. Staple Jam in Finisher - Please Clear Staple Remove jammed staples from the Finisher. Refer to the Operators Manual for Basic Function for instruction.
Staple Jam in Lower Tray of Finisher - Please Remove jammed staples from the SadClear Staple dle-stitch Finisher. Refer to the Operators Manual for Basic Function for instruction. Hole Punch Jam in Finisher - Please Clear Hole Punch Used Toner Container Full - Please Replace. Clear hole punches from the Finisher. Refer to the Operators Manual for Basic Function for instruction. Replace the toner container. Refer to the Operators Manual for Basic Function for instruction. Check and adjust the toner bottle. Replace the black toner. Refer to the Operators Manual for Basic Function for instruction. Replace the cyan toner. Refer to the User Functions Guide for instruction. Replace the magenta toner. Refer to the User Functions Guide for instruction. Replace the yellow toner. Refer to the User Functions Guide for instruction. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative.
Toner Error - Please Use Genuine Toner. Black Toner Empty - Please Refill.
Cyan Toner Empty - Please Refill. Magenta Toner Empty - Please Refill. Yellow Toner Empty - Please Refill. Auto Document Feeder Error - Please Contact Service Technician. Alignment Error in Auto Document Feeder Please Contact Service Technician. Motor Error in Auto Document Feeder Please Contact Service Technician. I/F Error in Auto Document Feeder - Please Contact Service Technician. Fatal Error - Please Contact Service Technician. Main Motor Error - Please Contact Service Technician.
Printer Output Error - Please Contact Service Contact your service representative. Technician.
187
TopAccess Message Printer Input Error - Please Contact Service Technician. Expired scan documents deleted from share folder. Expired Sent Fax documents deleted from share folder. Expired Received Fax documents deleted from share folder. Scanned documents in shared folder deleted upon users request. Sent Fax documents in shared folder deleted upon users request. Received Fax documents in shared folder deleted upon users request. Failed to delete file. Failed to acquire resource. Document(s) expire(s) in a few days. Hard Disk space for Electronic Filing nearly full.
Corrective Action Contact your service representative. Expired documents are deleted automatically from the SCAN folder in the SHARE_FILE folder. Expired documents are deleted automatically from the TXFAX folder in the SHARE_FILE folder. Expired documents are deleted automatically from the RXFAX folder in the SHARE_FILE folder. Documents in the SCAN folder have been deleted by a users Documents in the TXFAX folder have been deleted by a user. Documents in the RXFAX folder have been deleted by a user. The file cannot be deleted from the shared folder. The file cannot be acquired from the shared folder. There are documents to be deleted in a few days in e-Filing. The hard disk has a few disk space available. Delete unnecessary documents to maintain the hard disk space.
Power failure occurred during e-Filing restor- The document could not be stored in e-Filing ing. because of the power failure. SMTP Destination Error has been detected in This equipment cannot received the Email the received mail. This mail was deleted. that does not contain the senders Email address. Ask the sender to send the Email again with entering the senders Email address. OffRamp Destination limitation Error has been detected in the received mail. This equipment cannot perform the Offramp transmission to more than 40 destinations. Ask the sender to send the Offramp document separately for every 40 destinations. This equipment cannot perform the Offramp transmission without the optional Fax unit.
POP3 Connection Error has been occurred in Make sure the POP3 server is properly runthe received mail. ning. Make sure correct IP address of the POP3 server is assigned. POP3 Connection Timeout Error has been occurred in the received mail. POP3 Login Error has been occurred in the received mail. Make sure that the network cable is correctly connected. Make sure the POP3 server is properly running. Make sure the correct login name and password is specified.
188
TopAccess Message File I/O Error has been occurred in this mail. The mail could not be received until File I/O is recovered.
Corrective Action Turn OFF then ON the power and confirm if the equipment can receive the Internet Fax. If the Internet Fax document cannot be received, confirm that any files other than TIFF and text files are attached in the Internet Fax.
189
No Check... 1
Yes
No
For Instruction, Go To... Setup the proper protocols. P.52 "Setting up Network Settings"
Did a startup page print out? If not, wait until the communication comes online. Exam- Next Step ine the protocol settings that print out on the startup page. Are they correct? Print out a configuration page. Make sure there are not any discrepancies or inconsistencies between the current network settings and your network environment. Next Step Change the network settings, if necessary. Use the Find Computer utility from your Windows computer to locate this equipment by its device name. Can you find this equipment? Can you locate other computNext Step ers that are in the same network as this equipment? Check link LED activity on the hub and/or NIC of this equipment and the client machine. Do the hardware components appear to be functioning properly?
Setup the proper protocol if required. P.52 "Setting up Network Settings" Once you find this equipment, configure the port that it is mapped correctly to the device.
Check the network settings on the client computer to make sure they are compatible with the network settings on this equipment. Contact your TOSHIBA service representative.
Next Step
190
No Check... 5 Make sure that the device name for this equipment is unique and verify that the WINS and/or DNS server database are not causing potential naming conflicts with the network settings on this equipment. If necessary, change the network settings on this equipment. After the communication comes back online, can you see this equipment in the network? If the network environment is using complex subnet or supernet structures, is the IP address used by this equipment within the network structures range of valid addresses?
Yes
No
For Instruction, Go To... Setup the NetBIOS name of the device correctly. P.56 "Setting up the SMB Session"
End
Next Step
Please contact your local network support specialist for further assistance. End
No Check... 1
Yes
No
For Instruction, Go To... Setup the proper protocol. P.52 "Setting up Network Settings" Check the settings required for your printing environment. P.21 "Setup Flow for Printing Features" Setup the NetWare server. P.163 "Setting up NetWare Print Server"
Have you set the protocol settings so they are compatible Next Step with your network and client protocol settings? Have you set up the appropriate type(s) of print services Next Step should be supported? If you are using Novell print services, did you set up the Novell side of network printing, such as creating print servers and attaching the print queue?
Next Step
191
No Check... 4
Yes
No
For Instruction, Go To... Refer to your Novell PCONSOLE or NWAdmin user documentation for help with using these utilities. Setup the TCP/IP correctly. P.53 "Setting up the TCP/IP"
If you set up Novell print serNext Step vices, can you see the print job using PCONSOLE or NWAdmin? Have you checked the gateway and subnet settings to Next Step make sure this equipment is part of the same network Gateway as the client from which you are trying to print? Are other services and communications performed over the network behaving in the normal and expected manner?
End
Refer to your network documentation or use a network diagnostic utility to research a network problem.
192
7. APPENDIX
193
Energy Save
Auto Clear ............................................ 45 seconds Auto Power Save.................................. 15 minutes Auto Power Off .................................... 60 minutes
Time Stamp
Year/Date/Time .................................... Defined appropriately Time Zone ............................................ Defined appropriately Date Format.......................................... MM/DD/YY Daylight Mode ..................................... OFF
IPX/SPX
Enable IPX/SPX................................... Enable Frame Type........................................... Auto Sense Enable NCP Burst ................................ Enable 194 Network Administrators Guide Default Setting List
AppleTalk
Enable AppleTalk................................. Enable Level..................................................... 0 Device Name........................................ MFP_[NIC Serial Number] Desired Zone ........................................ *
Rendezvous
Enable Rendezvous .............................. Enable Link-Local Host Name......................... MFP_[NIC Serial Number] Service Name ....................................... e-STUDIO3511 e-STUDIO4511 e-STUDIO350 e-STUDIO450 e-STUDIO230 e-STUDIO280
LDAP Session
Enable LDAP ....................................... Enable
DNS Session
Enable DNS.......................................... Enable Primary DNS Server Address .............. 0.0.0.0 Secondary DNS Server Address .......... 0.0.0.0
DDNS Session
Enable DDNS....................................... Enable
SLP Session
Enable SLP........................................... Enable
SMB Session
SMB Protocol....................................... Enable NetBIOS Name .................................... MFP-[NIC Serial Number] Work Group.......................................... workgroup Primary WINS Server .......................... Undefined Secondary WINS Server ...................... Undefined
NetWare Session
Enable Bindery..................................... Enable Enable NDS.......................................... Enable Context ................................................. Undefined Network Administrators Guide Default Setting List 195
Tree....................................................... Undefined
SMTP Client
Enable SMTP Client ............................ Enable SMTP Server Address.......................... Undefined POP Before SMTP ............................... Disable Authentication ...................................... Disable Login Name.......................................... Undefined Password .............................................. Undefined Port Number ......................................... 25
SMTP Server
Enable SMTP Server............................ Enable Port Number ......................................... 25 Email Address ...................................... Undefined Maximum Email / Internet Fax Size .... 30MB Enable OffRamp Gateway ................... Disable OffRamp Security ................................ Enable OffRamp Print ...................................... Enable
FTP Client
Default Port Number ............................ 21
FTP Server
Enable FTP Server ............................... Enable
196
Resolution ............................................ Standard Original Mode ...................................... Text/Photo Exposure............................................... Auto TTI........................................................ ON RTI........................................................ OFF ECM ..................................................... ON Discard ................................................. ON Reduction ............................................. OFF Duplex Print ......................................... OFF Rotate Sort............................................ OFF Recovery Transmit ............................... OFF Journal Auto Print ................................ ON Memory Transmission Report.............. ON ERROR (Print 1st Page Image) Multi Transmission Report................... ON ERROR (Print 1st Page Image) Polling Report ...................................... ON ERROR Relay Station Report ............................ ON ERROR (Print 1st Page Image) NOTE:
Line2 Number, Dial Type (Line2), and Line-2 Mode is available only when optional Line2 board is installed on the Fax unit.
LPD Print
Enable LPD .......................................... Enable Port Number ......................................... 515 Banners................................................. OFF
IPP Print
Enable IPP............................................ Enable Port80 Enable ....................................... Enable Port Number ......................................... 631 URL...................................................... http://<IP address>:631/Print
FTP Print
Enable FTP Printing............................. Enable Port Number ......................................... 21 Print User Name................................... Print Print Password...................................... Undefined
199
NetWare Print
Server Discovery.................................. Auto Login Name.......................................... MFP_[NIC Serial Number] Password .............................................. Undefined Search root ........................................... Undefined Print Queue Scan Rate ......................... 5 seconds
Email Print
Enable Print Header ............................. Disable Enable Print Message Body ................. Enable Maximum Email Body Print ................ 5 Enable Print Email Error...................... Enable Enable Email Error Forward ................ Enable Email Error Transfer Address .............. Undefined Enable Partial Email............................. Enable Partial wait time ................................... 24 hours MDN Reply.......................................... Disable
200
8. INDEX
201
INDEX
Numerics
2in1/4in1 .......................................................... 65 Delayed Transmit .......................................... 126 Delete documents after number day(s) ............ 73 Delete Files ...................................................... 99 Department Code ............................................. 49 Clearing Counters ...................................... 151 Deleting ..............................................154, 155 Displaying Counters ................................... 149 Displaying Department List ....................... 148 Modifying .................................................. 153 Registering ................................................. 153 Department Code Enforcement ....................... 49 Department Name ......................................... 154 Desired Zone ................................................... 55 Destination ........................... 128, 130, 144, 146 Destination Setting ................................118, 137 Device Information ......................................... 49 Device Name ................................................... 55 Device Settings ................................................ 48 Dial Type ......................................................... 68 Dial Type (Line 2) ........................................... 68 Directory Service ........................................... 100 Directory Service Name ................................ 101 Discard ............................................................ 69 DNS Server Email .......................................................... 172 Internet Fax ................................................ 172 Offramp Gateway ....................................... 172 Overview .................................................... 171 DNS Session .................................................... 55 Do not allow any network folder to be used as a destination .......................................................73, 74 Do not delete documents automatically .......... 73 Document Name .................................... 130, 146 Duplex Print .................................................... 69 ECM ........................................................69, 126 Email Address ................................................. 59 Email agent ............................................115, 136 Email Error Transfer Address ......................... 87 Email Setting .........................................127, 143 Email Settings ...........................................76, 77 Enable Alerts Trap .......................................... 62 Enable Apple Talk ........................................... 54 Enable Authentication Trap ............................ 62 Enable Bindery ................................................ 57 Enable DDNS .................................................. 56 Enable DNS ..................................................... 56 Enable Email Error Forward ........................... 87
Network Administrators Guide INDEX
A
Accessing TopAccess ...................................... 15 Account Name ................................................. 60 Actual Frame ................................................... 54 Address Mode .................................................. 53 Administrative Message .................................. 50 Administrators Password ................................ 50 Allow the following network folder to be used as a destination ........................................................ 74 Allow user to select network folder to be used as a destination ........................................................ 74 AppleTalk ........................................................ 54 Authentication ..........................................59, 101 Auto 2-sided Mode .......................................... 65 Auto Clear ........................................................ 50 Auto Power Save ............................................. 50
B
Background .................................................... 131 Backup ............................................................. 94 Banners ............................................................ 84 Body ......................................124, 127, 142, 143 Body Strings Transmission .............................. 79 BOOK > 2 ........................................................ 65 Box Setting ............................................130, 146 Bypass feed ...................................................... 65
C
Caption1 ......................................................... 118 Caption2 ......................................................... 118 Clearing Logs and Journals ........................... 111 Color Mode ..............................................64, 131 Completion Volume ......................................... 68 Contact Information ......................................... 50 Context ............................................................. 58 Copier Model ................................................... 49 Copier Settings ...........................................63, 64 Copy agent ..................................................... 115
D
Date Format ..................................................... 51 Daylight Mode ................................................. 51 DDNS Session ................................................. 56 Default Body Strings .................................77, 79 Default Gateway .............................................. 54 Default Port Number ........................................ 61
202
INDEX
Enable FTP Printing ........................................ 85 Enable FTP Server ........................................... 61 Enable HTTP Server ........................................ 58 Enable IPP ....................................................... 85 Enable IPX/SPX .............................................. 54 Enable LDAP ................................................... 55 Enable LPD ...................................................... 84 Enable NCP Burst ............................................ 54 Enable NDS ..................................................... 57 Enable OffRamp .............................................. 59 Enable Partial Email ........................................ 87 Enable POP3 Client ......................................... 60 Enable Print Email Error ................................. 87 Enable Print Header ......................................... 86 Enable Print Message Body ............................. 86 Enable Raw TCP .............................................. 84 Enable Rendezvous .......................................... 55 Enable SLP ...................................................... 56 Enable SMTP Client ........................................ 58 Enable SMTP Server ....................................... 59 Enable SNMP .................................................. 62 Energy Save ..................................................... 50 Export/Clear Log ..................105, 108, 110, 111 Exporting Address Book Data ..................................... 105 Department Code ........................................ 108 Journals ....................................................... 110 Logs ............................................................ 110 Exposure ...................................65, 69, 125, 131
G
General Device Information ...................................... 49 Energy Save ................................................. 50 Time Stamp .................................................. 50 Web General Setting .................................... 51
H
Hard Disk Space Available ............................. 49 HTTP Network Service ................................... 58 Import ....................................................104, 107 Importing Address Book Data .................................... 103 Department Code ....................................... 107 Internet Fax agent .......................................... 135 Internet Fax Settings ................. 78, 79, 124, 142 IP Address ....................................................... 54 IP Trap Address 1-10 ...................................... 62 IP Trap Community ......................................... 62 IPX Trap Address ............................................ 62 IPX/SPX .......................................................... 54
J
Journal Auto Print ........................................... 69 Jpeg Compression ......................................... 132
L
LDAP Session ................................................. 55 Level ................................................................ 55 Line 2 Number ................................................ 68 Line Select ..................................................... 126 Line-2 Mode .................................................... 68 Link-Local Host Name .................................... 55 Location ........................................................... 50 Login Name ...............................................59, 86 Login page ....................................................... 15 Login User Name ..................... 74, 75, 129, 145 LTA4/LDA3 .................................................... 82
F
Fax Number ..................................................... 68 Fax Number (Security) .................................. 126 Fax Setting ..................................................... 125 Fax Settings ...............................................66, 67 Fax/Internet Fax agent ................................... 115 File Format .....77, 124, 127, 128, 142, 143, 144 File Name ..............................127, 129, 143, 145 Folder Name ..........................................130, 146 Forward .......................................................... 135 Fragment Message Size .................. 77, 127, 143 Fragment Page Size ........................ 79, 124, 143 Frame Type ...................................................... 54 From Address ........... 77, 79, 124, 127, 142, 143 From Name ...........................124, 127, 142, 143 FTP Client ........................................................ 61 FTP Server ....................................................... 61
M
Magazine Sort ................................................. 65 Mail Server Email .......................................................... 172 Internet Fax ................................................ 172 Offramp Gateway ....................................... 172 Overview .................................................... 171
203
INDEX
Maintenance Backup .......................................................... 94 Delete Files ................................................... 99 Directory Service ........................................ 100 Export/Clear Log ...............105, 108, 110, 111 Import .................................................104, 107 Notification ................................................. 102 Remove Software ......................................... 93 Restore .......................................................... 97 Upload Software ........................................... 91 Maintenance from TopAccess ......................... 13 Maintenance Functions .................................... 90 Maximum Copies ............................................. 65 Maximum Email / Internet Fax Size ................ 59 Maximum Email Body Print ............................ 87 Maximum reached for Black output .............. 154 Maximum reached for Full Color output ....... 154 MDN Reply ..................................................... 87 Memory Transmission Report ......................... 69 Message Logs ................................................ 147 Monitor Volume .............................................. 68 Multi Transmission Report .............................. 69 Network Configuration AppleTalk .................................................... 19 Internet ......................................................... 20 IPX/SPX ....................................................... 19 Overview ...................................................... 18 TCP/IP .......................................................... 19 Network Path ............................ 74, 75, 129, 145 Network path or queue name .......................... 50 Network Settings ............................................. 52 Notification ............................................102, 118 Number of days to save Private, Proof and Invalid Jobs .................................................................. 81
O
Offramp Gateway ............................................ 41 OffRamp Print ................................................. 60 OffRamp Security ........................................... 60 Onramp Gateway ............................................. 39 Original Mode ................................ 68, 125, 131 Original Mode for Black ................................. 64 Original Mode for Color ................................. 64 Original Size .................................................. 131
N
NetBIOS Name ................................................ 57 NetWare in Bindery Mode ............................. 163 NetWare in NDPS Mode ............................... 166 NetWare in NDS Mode ................................. 165 NetWare Session .............................................. 57 Network AppleTalk ..................................................... 54 DDNS Session .............................................. 56 DNS Session ................................................. 55 FTP Client .................................................... 61 FTP Server .................................................... 61 HTTP Network Service ................................ 58 IPX/SPX ....................................................... 54 LDAP Session .............................................. 55 NetWare Session .......................................... 57 POP3 Network Service ................................. 60 Rendezvous .................................................. 55 SLP Session .................................................. 56 SMB Session ................................................ 56 SMTP Client ................................................. 58 SMTP Server ................................................ 59 SNMP Network Service ............................... 61 TCP/IP .......................................................... 53
P
Panel Setting .................................................. 118 Partial Wait Time ............................................ 87 Password 59, 60, 74, 75, 86, 101, 126, 129, 145 PCL Font Number ........................................... 82 PCL Font Pitch ................................................ 82 PCL Font Point Size ........................................ 82 PCL Form Line ................................................ 82 PCL Line Termination .................................... 82 Picture ............................................................ 118 Polling ........................................................... 126 Polling Report ................................................. 70 POP Before SMTP .......................................... 59 POP3 Network Service .................................... 60 POP3 Server Address ...................................... 60 Port Number ..............................................84, 85 Directory Service Properties ...................... 101 FTP Client .................................................... 61 POP3 Network Service ................................ 60 SMTP Client ................................................ 59 SMTP Server ................................................ 59 Port Number (Command) ......... 74, 75, 129, 145 Port80 Enabled ................................................ 85 Primary DNS Server Address ......................... 56 Primary Port Number ...................................... 58 Primary WINS Server ..................................... 57
Network Administrators Guide INDEX
204
INDEX
Print Password ................................................. 85 Print Queue Scan Rate ..................................... 86 Print Service Email Print .................................................... 86 FTP Print ...................................................... 85 IPP Print ....................................................... 85 LPD Imaging ................................................ 84 NetWare Imaging ......................................... 86 Raw TCP Print ............................................. 84 Print Service Settings ....................................... 83 Print Startup Page ............................................ 82 Print User Name .............................................. 85 Printer Settings ...........................................80, 81 Priority Transmit ............................................ 126 Protocol .....................................74, 75, 129, 145 Public Template Creating ...................................................... 113 Editing ........................................................ 113 Rotate Sort ....................................................... 69 Rotation ......................................................... 131 RTI .................................................................. 69
S
Save as file Local Storage Path ....................................... 72 N/W-Fax Destination ................................... 74 N/W-Fax Folder ........................................... 75 Remote 1 ...................................................... 73 Remote 2 ...................................................... 73 Storage Maintenance .................................... 72 Save as file agent ...................................115, 135 Save as file Setting ................................128, 144 Save as file Settings ......................................... 71 Scan agent ..................................................... 115 Scan Rate ......................................................... 60 Scan Setting ................................................... 130 Search Base ................................................... 101 Search Root ..................................................... 86 Search Timeout ............................................. 101 Secondary DNS Server Address ..................... 56 Secondary Port Number .................................. 58 Secondary WINS Server ................................. 57 Select Agent ..........................................115, 135 SEP ................................................................ 126 Server Discovery ............................................. 86 Server IP Address .......................................... 101 Server Name ............................. 74, 75, 129, 145 Service Name .................................................. 55 Service Phone Number .................................... 50 Session Timer .................................................. 51 Set Limitation of Black ................................. 154 Set Limitation of Full Color .......................... 154 Setup Copier ........................................................... 63 Email ............................................................ 76 Fax ................................................................ 66 General ......................................................... 48 Internet Fax .................................................. 78 Network ........................................................ 52 Print Service ................................................. 83 Printer ........................................................... 80 Save as file ................................................... 71 Version ......................................................... 88
Q
Quality Transmit ............................................ 126
R
Raw jobs - Default Orientation ........................ 81 Raw jobs - Default Output Tray ...................... 82 Raw jobs - Default Paper Size ......................... 81 Raw jobs - Default Paper Type ........................ 81 Raw jobs - Default Stapling ............................. 81 Raw jobs - Duplex Printing ............................. 81 Read Community ............................................. 62 Reception Mode ............................................... 68 Recovery Transmit ........................................... 69 Reduction ......................................................... 69 Registration About .......................................................... 113 Fax Received Forward ............................... 134 Internet Fax Received Forward .................. 134 Public Template .......................................... 113 Registration from TopAccess .......................... 13 Relay Originator .............................................. 70 Remote 1 ................................................129, 145 Remote 2 ................................................129, 145 Remove Software ............................................. 93 Rendezvous ...................................................... 55 Reset All Counter .......................................... 151 Reset Counters ............................................... 152 Resolution ....................................... 68, 125, 131 Restore ............................................................. 97 Retype Password .......................74, 75, 129, 145
Network Administrators Guide INDEX
205
INDEX
Setup Flow AppleTalk Printing ....................................... 29 e-Filing Features ........................................... 44 e-Filing Web Utility ..................................... 44 Email Printing .............................................. 31 Fax Features ................................................. 36 File Downloader ........................................... 44 FTP Printing ................................................. 31 Internet Fax .................................................. 38 IPP Printing .................................................. 25 LPR Printing ................................................. 22 LPR Printing (Macintosh) ............................ 29 Macintosh Printing ....................................... 28 Network-Fax ................................................. 36 Novell Printing ............................................. 27 Offramp Gateway ......................................... 41 Onramp Gateway .......................................... 39 Peer-to-Peer Printing .................................... 24 Printing Features .......................................... 21 Save as file ................................................... 33 Scan to Email ............................................... 34 Scanning Features ........................................ 33 SMB Printing ................................................ 23 TWAIN Driver ............................................. 44 Unix Printing ................................................ 30 Windows Print Server .................................. 26 Windows Printing ......................................... 21 Setup from TopAccess ..................................... 12 Shared Printers ............................................... 161 SID/PWD ....................................................... 126 Sleep/Auto Shut Off ........................................ 50 SLP Session ..................................................... 56 SMB Protocol .................................................. 56 SMB Session .................................................... 56 SMTP Client .................................................... 58 SMTP Server ................................................... 59 SMTP Server Address ..................................... 58 SNMP Network Service .................................. 61 Sorter Mode Priority ........................................ 65 Storage Path ..................................................... 72 Store to e-Filing agent ...........................115, 136 SUB ................................................................ 126 Subject ..................................124, 127, 142, 143 Subnet mask ..................................................... 54 TopAccess in administrator mode ................... 13 TopAccess in the administrator mode .......12, 13 Transmission Type ........................................ 125 Tree .................................................................. 58 TTI ................................................................... 69 Type POP3 Login ............................................ 60
U
Upload Software .............................................. 91 URL ................................................................. 85 Use local folder .....................................128, 144 Use Network Folder Destination ...............73, 75 User Name .............................................101, 118
W
Web General Setting ....................................... 51 WEB Language ............................................... 51 Windows Print Server ................................... 161 Workgroup ...................................................... 57
T
TCP/IP ............................................................. 53 Terminal ID ..................................................... 68 Time Stamp ...................................................... 50
206 Network Administrators Guide INDEX