Conversation 1 A: Where are the coats? B: Right on the ground floor.

The coat department is in the back of the store, r ight in front of the elevators. A: Back of the store? Thanks. Oh. And the restrooms? B: In the Basement, near the elevators. A: Thanks. B: No problem. Conversation 2 A: B: A: B: A: nd Yes, sir. How can I help you? I am looking for the shoe department. Men's or women's? Children's actually. The children department is upstairs. Take the escalator to the second floor a walk to the back of the store. It is right there. You will see it.