HNS http://www.nhsdirect.nhs.uk/About/WhatIsNHSDirect/PublicSectorEqualityDuty http://www.nhsdirect.nhs.uk/en/About/WhatIsNHSDirect/History http://www.nhsdirect.nhs.uk/en/About/FreedomOfInformation http://www.nhsdirect.nhs.

uk/en/About/FreedomOfInformation/FOIPublicationScheme

Organisational Chart Operational Support Centre (OSC)

http://www.nhsdirect.nhs.uk/en/About/FreedomOfInformation/FOIPublicationScheme/~/media/Fil es/FreedomOfInformationDocuments/July2012-OrgCharts/OperationalSupportCentre0612.ashx

NHS Direct Business Plan 2011/12-2015/16: Our update for 2012/13

http://www.nhsdirect.nhs.uk/About/~/media/Files/FreedomOfInformationDocuments/OtherFreedo mOfInformationDocuments/11302012_NHS_Direct_BusinessPlan_A_midyear_review_of_our_update_for_2012-13.ashx

Our update for 2012/13 NHS Direct Business Plan 2011/12 2015/16:
http://www.nhsdirect.nhs.uk/About/~/media/Files/FreedomOfInformationDocuments/OtherFreedomOfInfo rmationDocuments/NHSD_Business_plan_2011_12-2015_16_update2012b.ashx

NHS Direct Business Plan 2011/122015/16

http://www.nhsdirect.nhs.uk/About/~/media/Files/FreedomOfInformationDocuments/OtherFreedomOfInformation Documents/201106201_NHS%20Direct%20Business%20Plan2011-16.ashx

STANDING ORDERS, RESERVATION AND DELEGATION of POWERS and STANDING FINANCIAL INSTRUCTIONS
http://www.nhsdirect.nhs.uk/About/~/media/Files/AboutUsPDFs/CorporateGovernanceManual.ashx

NHS conditions of contract for the purchase of goods

September 2010
http://www.nhsdirect.nhs.uk/en/About/~/media/Files/AboutUsPDFs/Procurement-PurchaseOfGoods.ashx

NHS conditions of contract for the supply of services

September 2010

http://www.nhsdirect.nhs.uk/en/About/~/media/Files/AboutUsPDFs/Procurement-SupplyOfServices.ashx