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Ian Mitroff,. The Essential Guide to Managing Corporate Crises, 1996.


Public Affairs Handbook, NATO Allied Command Operations, 2008.

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1. ., -, SPEM
Komunikacijska skupina, International London school of public Relations,
2004.
2. , -, ,
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3. , ,
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4.

, v, Clio, 2003,

5.Tony Greener, "Secrets of Successful PR and Image Making", ButterworthHeineman,1990


6.James Grunig, "Managing Public Relations", Harcourt Brace College
Publishers, 1984.
7.Frank Jefkins , "Public Relations for Management Succses", Croon Helm,
Ltd, 1984.
8. NATO Military Public Affairs Policy, MC 0457/1, 2007.
9. , , 63, 2005.
(http://www.hrvatski-vojnik.hr/hrvatski-vojnik/0632005/javnost.asp)
10. , , ,
2003.
11. ,
, 2008.
12.Public Affairs Handbook, NATO Allied Command Operations, 2008.
17

13. ,
2008.
14.Ian Mitroff,. The Essential Guide to Managing Corporate Crises, 1996.

18

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