WORK PLACE BEHAVIOUR

One third of our life at work place. Proper atmosphere at work place generates efficiency Introduce staff use full name Punctuality

Doors and Lifts

-Lead the way for visitors / seniors. -Door to be opened by you, allow senior in first.

-When in an escalator /revolving door lead.

-On entering a lift-hold the door till all enter.

Interpersonal Relations
-Maintain the correct balance with colleagues and seniors-neither too close nor too rigid. -First name/formal style. -Hear both sides before settling disputes. -Maintain perfect harmony with BOSS. -Juniors-grace & respect- maintain correct distance.

Meetings
Arranging Agenda Points, Seating Plan, Name Plates, Water, Stationery, PA System, Backup power for computers, Snacks.

Meetings
Attending Peruse Agenda Points, Grooming & Turnout, Punctuality, Introduction, Sit Straight Alert. Think before speaking, use WE when refering to your company, Do not Interrupt. Submit suggestion & recommendations . No adamant stance on any issue. Display civility and give credit where due.

Meetings
Compliments - Benefit both giver and receiver - Sincere while complimenting - Thank while accepting compliments. - Share a compliment which those who worked for you.

Meetings
Criticism It is never good to insult people, but when inescapable do so with grace & style. - Scold in private never in public. - Method of criticising. - Accepting criticism. - Apologising with true regret.

RELATIONSHIPS
We live in a Society are integral part of it. Generate a lot of happiness thro proper actions & dealings. Basics Patience / Tact / Gentleness. Respect feeling /be gracious /avoid gossip

General- Do unto others as you would want others to

do unto you. Treat service personnel well.

Business
- As an Entrepreneur: Treat your clients with courtesy and greet them with a smile. Attend to them promptly with respect.
- As a Customer: Do not be bossy and ill treat

the shop keeper. Do not bargain if you see a Fixed Price Board.

Friendship
-True friendship is everlasting, be helpful and
amicable. However money loaned to a friend

should be forgotten otherwise friendship

will be lost.

Neighbours
- Call on your neighbours. - Respect their privacy.

Servants
- Be sensitive to their needs. Be strict but not rude or cruel. Be generous, like ours their needs are also genuine.