Education and training Piller under TPM

INTRODUCTION
Total quality management describes a management approach to longterm success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work. The methods for implementing this approach come from the teachings of such quality leaders as Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Kaoru Ishikawa, and Joseph M. Juran

The Primary Elements of TQM

Customer-focused Total employee involvement. Process-cantered Integrated system Strategic and systematic approach Continual improvement Fact-based decision making

Company profile
PepsiCo is founded by Donald M.Kendall, President and chief Executive officer of Pepsicola and Herman W.Lay, Chairman and chief Executive Officer of Frito-Lay, through the merger of the two companies. Pepsi-cola was created in the late 1890s by Caleb Bradham, a New Bern, N.C. pharmacist. Frito-Lay was formed by the 1961 merger of the new company, PepsiCo. Donald M.Kendall is president and chief executive officer.

Our Mission
Our mission is to be the worlds premier consumer producted company focused on convenient foods and beverage. WE seek to financial rewards to investors as we provide opportunities for growth and enrichment to our employed, our business partners and the communities in which we operates and in everything we do, we strive for honesty, fairness and integrity.

Our vision
PepsiCo responsibility is to continually improved all aspect of the world in which we operate environment, social, economic, creating a better tomorrow than today. Our vision is put into action through programs and a focus on environmental stewardship, activities to benefit socities and a commitment to built shareholders value by making PepsiCo a truly a sustainable company.

Top competitors
Coca-Cola Kraft Food Plano, TX Dr. Pepper Snapple Group Atlanta, GA Northfield. IL