Thuyt minh k thut THIT K H THNG THNG TIN A DICH VU SIEMENS HIPATH 4000 NI DUNG

GII THIU........................................................................................................................... 1 I. Cc tiu ch Xut giAi php.............................................................................................1 A. Gii thiu H THNG HIPATH 4000..................................................................................2 I. TNG QUAN....................................................................................................................... 2 PHN CNG H THNG.....................................................................................................2
2.1. Cu trc phn cng............................................................................................................................. 2 2.2. T iu khin trung tm....................................................................................................................... 3 2.3. Cc loi t ngoi vi ............................................................................................................................. 4 2.4. Cc giao din .................................................................................................................................... 6 2.5. T ngun............................................................................................................................................. 7 2.6. Thit b u cui h thng................................................................................................................... 8

2.6.1.in thoi vin AC-WIN............................................................................................................. 8 2.6.2.optiPoint 500.............................................................................................................................. 9

2.7. Phn mm qun l h thng.............................................................................................................. 10

II. TNH NNG H THNG...................................................................................................11

3.1. Tnh nng c bn ca h thng......................................................................................................... 11 3.2. Tnh nng in thoi vin.................................................................................................................. 14 3.3. Tnh nng ngi s dng.................................................................................................................. 16

III. CC GIAO DIN H THNG..........................................................................................19

4.1. Trung k............................................................................................................................................ 19 4.2. Giao din kt ni mng...................................................................................................................... 19 4.3. Giao din thu bao............................................................................................................................ 19 4.4. Giao din qun tr/ ng dng............................................................................................................. 19

IV. CC CU HNH D PHNG..........................................................................................20

5.1. D phng ngun............................................................................................................................... 20 5.2. D phng nng phn iu khin....................................................................................................... 20 5.3. D phng nng phng tin lu tr................................................................................................. 20

V. THNG S K THUT....................................................................................................20
6.1. Dung lng....................................................................................................................................... 20 6.2. Nng lc chuyn mch...................................................................................................................... 20 6.3. Ngun cung cp................................................................................................................................ 20 6.4. iu kin mi trng......................................................................................................................... 21 6.5. Kch thc......................................................................................................................................... 21 6.6. Trng lng...................................................................................................................................... 21

I. H thng quan ly tinh cc................................................................................................21

2.1. Gii thiu chung................................................................................................................................ 21 2.2. Cac tinh nng h thng..................................................................................................................... 21

.F KT LUN........................................................................................................................ 26 Ngoi ra chng ti cn cung cp may cham cong, thit b an ninh, my tnh tin.................27

GII THIU I. CC TIU CH XUT GIAI PHP Gii php k thut cho h thng thng tin a dich vu c xut trn c s cc tiu ch:

 p ng c tt c cc yu cu k thut ra cho mt h thng thng tin ni b. sn sng, tin cy cao, m bo kh nng phc v 24/24. C kh nng nng cp, m rng v quy m v dch v, m bo kh nng khai thc lu di. C kh nng tng thch v tch hp mm do vi c s h tng cng ngh thng tin v truyn thng hin c. C kh nng tch hp v pht trin nhiu ng dng trong tng lai, c bit l cc ng dng cho ao tao, tra cu va quan ly thng tin. Qun l, khai thc, bo dng, bo tr n gin, chi ph thp. Chi ph u t ban u hp l v c bo ton trong tng lai. GII THIU H THNG HIPATH 4000 I. TNG QUAN c ch to vi nhng cng ngh tin tin tong dai dien thoai nht, HiPath 4000 cho php kh nng p ng hon ton cc yu cu hin ti cng nh tng lai lu di. H tr ng thi cc cng ngh TDM truyn thng v IP, HiPath 4000 cho php cc cu hnh khai thc linh hot, tn dng ti a c s h tng truyn thng v cng ngh thng tin hin c cng nh gim ti ti thiu chi ph u t. Vi cc giao din m v chun ha, HiPath 4000 cng cho php kt ni thng sut vi cc h thng v mng khc cng v kh nng tch hp vi cc ng dng sn c cng nh pht trin thm cc ng dng. Khi s dng theo cu hnh c lp, h thng cung cp cc dch v truyn thng cao cp cho s lng ngi s dng ln n 12000 vi cc thit b u cui khc nhau: in thoi s, in thoi tng t, in thoi IP, in thoi khng dy, thit b ISDN, PC, thit b video, truyn d liu... Cu hnh kt ni ng nht nhiu h thng HiPath 4000 cho php xy dng mng vi s lng ngi s dng ln n hng trm ngn. HiPath 4000 l nn tng cho php tch hp cc gii php chuyn nghip nh: - HiPath Trading/ Dispatch cho cc trung tm ch huy, iu hnh bay, cp cu, iu in nng, iu hnh giao vn, nh my/ x nghip, giao dch chng khon, tin t... - HiPath ProCenter cho cc trung tm x l cuc gi (Call Center/ ACD/IVR) cho cc trung tm gii p, dch v khch hng, tra cu thng tin t ng,... - HiPath Cordless/ Mobile Office cho php s dng cc u cui di ng cng nh s di chuyn khng gii hn ca ngi s dng trn ton mng. - HiPath DAKS cho hi ngh vi s lng ln ngi tham gia trn mng hay cc dch v tm ngi, cnh bo khn cp. - HiPath Teleworking cho php ngi s dng c th kt ni in thoi v my tnh t xa qua mng cng cng v vn phng. PHN CNG H THNG 2.1. Cu trc phn cng HiPath 4000 bao gm 1 t iu khin trung tm (Controller/ Communication) v ti a 15 t ngoi vi kt ni trc tip (Direct Connected Access Point) v n 83 khi truy cp ngoi vi phn tn qua IP (IP Distributed Access Point). Cc t thit b c c lp t theo kiu xp chng (stacking) hoc gn rack 19
A.

2.2.

Hinh 1. T - gi thit b HiPath 4000 T iu khin trung tm T iu khin trung tm bao gm khung my CSPCI lp t trn rack 19 hoc gn vo mt t 23 UCS. CSPCI cung cp cc chc nng iu khin chuyn mch (SWU Switching Unit) v x l D liu v ng dng (ADP - Administration and Data Processor). SWU bao gm cc khi chc nng: - B iu khin chung iu khin cc chc nng x l cuc gi v dch v h thng - Trng chuyn mch iu khin cc kt ni cuc gi v truyn ti cc thng tin h thng - Khi dch v cung cp tn hiu chung, cc m bo hiu, mch hi ngh, cc thng bo... ADP cung cp cc chc nng: - Khi ng v khi to h thng - Cung cp truy cp qun l, bo dng v cc thao tc ci t cu hnh - Cung cp cc giao din cho cc thit b u cui qun l ti ch hay t xa - Cung cp cc chc nng bo co, cnh bo.. Khung my CSPCI cung cp cc khe cm cho: - Ti a ba cc iu khin DSCXL ( hai cc cho chc nng chuyn mch SWU - A v SWU - B theo cu hnh d phng nng v mt cc cho chc nng ADP) - Khung cho a cng (HDD, 40GB) cha phn mm, d liu h thng v quang t (MO, 1.3GB) d phng. - Hai b cp ngun ACPCI (u vo 220VAC) hoc DCPCI (u vo 48 VDC) - Mt b chuyn mch LAN SF2X8 - Hai qut gi (FAN) - Hai mun kt ni t ngoi vi RTM pha sau CSPCI cho cc gic cm ti cc t ngoi vi - Mun iu khin v qun l MCM cho cc chc nng iu khin qut gi, kt ni thng trung k vo my l khi mt ngun, giao tip cnh bo v ng b ngoi.

Mi cc DSCXL cung cp 2 giao din V.24 v 4 giao din LAN cho kt ni iu khin, qun tr. Mun SF2X8 cha 2 b switch c lp cho php kt ni cc cc x l, ng thi cung cp 8 giao din LAN Ethernet 10/100 cho cc thit b qun l v ng dng ngoi.

Hinh 2. Vi tri cac thanh phn trong tu iu khin chinh

2.3.

Hnh 3. Mt trc khung my iu khin CSPCI Cc loi t ngoi vi HiPath 4000 h tr nhiu loi t ngoi vi khc nhau kt ni trc tip hoc phn tn qua IP, lp t kiu xp chng (23) hay trn rack (19). T UP/LXF80:

Hinh 4. Vi tri cac khe cm t LXF80 T LXF80 dnh cho cu hnh lp t kiu xp chng, kt ni trc tip vi CSPCI. T c cp ngun bi mt b ngun AC/DC LPC80 v mt b ngun DC/DC PSUP. T c iu khin bi mt cc iu khin n v trung k/ thu bao LTUCA, kt vi iu khin trung tm qua hai ng cp iu khin (SWU-A v SWU-B). LXF80 cung cp 16 khe cm ngoi vi a nng v 1 khe cm dnh ring cho cc bo hiu (chung hoc thu pht DTMF/ MFC).

T UPR/LXF80:

Hinh 5. Vi tri cac khe cm t LTUW T LTUW dnh cho cu hnh lp t kiu xp chng vi ngun c d phng, kt ni trc tip vi CSPCI. T c cp ngun bi hai b ngun DC/DC PSUP theo cu hnh d phng 1+1. T c iu khin bi mt cc iu khin n v trung k/ thu bao LTUCA, kt vi iu khin trung tm qua hai ng cp iu khin (SWU-A v SWU-B). LTUW cung cp 16 khe cm ngoi vi a nng v 1 khe cm dnh ring cho cc bo hiu (chung hoc thu pht DTMF/ MFC). T AP 3700-13:

Hinh 6. Vi tri cac khe cm t AP 3700-13 T AP 3700-13 dnh cho cu hnh lp t kiu gn rack 19, kt ni trc tip vi CSPCI. DC/DC PSUP theo cu hnh d phng 1+1. T c iu khin bi mt cc iu khin n v trung k/ thu bao LTUCA (khe 7), kt vi iu khin trung tm qua hai ng cp iu khin (SWU-A v SWU-B). 13 khe cm cn li l cc khe cm a nng cho cc cc ngoi vi hoc bo hiu. T AP 3700-9:

Hinh 7. Vi tri cac khe cm t AP 3700-9

T AP 3700-9 (AP 3700IP) dnh cho cu hnh lp t kiu gn rack 19, kt ni vi CSPCI qua mng IP theo kin trc truy cp phn tn qua IP (IPDA IP Distributed Architecture). AP3700-9 c cp ngun bi 1-3 b ngun AC/DC LUNA2 (cu hnh N+1). T c iu khin v kt ni trung tm bi mt cc iu khin NCUI2, kt ni v trung tm qua IP vi hai giao din LAN Ethernet 10/100BaseT. 9 khe cm cn li l cc khe cm a nng cho cc cc ngoi vi hoc bo hiu. NCUI2 ng thi gi chc nng chuyn mch ti ch cho cc thu bao, trung k cm ti AP 3700-9. AP 3700-9 cng c th c gn thm mt khung CompactPCI bao gm mt cc iu khin DSCXL v cng, quang t d phng cho php iu khin mt s t AP khi kt ni IP n trung tm b gin on.

Hinh 8. M hnh kt ni t ngoi vi phn tn qua IP (IPDA) 2.4. Cc giao din Cc loi cc giao din ngoi vi (trung k/ thu bao) thng dng cho HiPath 4000 bao gm: DIUN2: DIUN2 cung cp hai giao din 2Mbps (E1) kt ni vi mng cng cng hay cc h thng khc. Mi giao din E1 cho 30 knh kt ni ng thi. DIUN2 h tr cc loi bo hiu MFC R2, ISDN (DSS1), QSIG v CorNet-N (chun ring ca Siemens cho php kt ni ng nht nhiu h thng HiPath). DIUN2 cung cp hai giao din G.703 120 Ohm mt trc cho php kt ni thng vo cc thit b truyn dn. Cc b chuyn i cho cp ng ng trc G.703 75Ohm v cp quang cng c th c cung cp. STMD2: STMD2 cung cp 8 giao din ISDN S0 (2B+D) cho cc thit b u cui ISDN hoc kt ni vi mng ISDN cng cng hay kt ni mng vi cc h thng khc (s dng QSIG, CorNetN). TM2LP: TM2LP cung cp 8 giao din trung k tng t hai dy bo hiu mch vng cho kt ni vi mng in thoi cng cng PSTN. TM2LP c kh nng nhn bit cc xung tnh cc 12KHz, 16KHz, 50Hz v tn hiu o cc. TM2LP cng h tr kh nng gi vo trc tip bng DTMF (pseudo-DID).

TMEW2: TMEW2 cung cp 4 giao din trung k tie-line E&M, 2W/4W, cc kiu bo hiu I-V, cho kt ni vi cc h thng PABX khc, h tr gi vo trc tip DID. SLMO2: SLMO2 cung cp 24 cng giao din thu bao s Up0/e (chun ring ca Siemens). Mi giao din Up0/e (1 i dy) cho php ng thi 2 knh kt ni (2B+D) cho php nhiu cu hnh s dng linh hot: 2 my s hoc 1 my s v mt my tng t hoc thit b ISDN. SLMA2: SLMO2 cung cp 24 cng giao din thu bao tng t hai dy bo hiu mch vng cho cc my in thoi thng, my fax/ modem tng t. SLC24 SLC24 cung cp 24 cng giao din Up0/e cho cc trm gc (Base Station) cho cc u cui khng dy k thut s theo chun DECT/GAP. HG 3530 HG3530 bao gm cc giao din STMI2 vi phn mm (loadware) cho chc nng HFA (HiPath Feature Access) cung cp giao din Ethernet 10/100BaseT cho php kt ni cc thit b u cui IP (in thoi IP hoc phn mm in thoi IP trn my tnh) vi HiPath 4000. HG 3530 cho php 240 u cui IP ng k vi 120 knh truy cp ng thi t mng IP ti HiPath 4000. HG 3550 HG 3530 bao gm cc giao din STMI2 vi phn mm (loadware) cho kt ni mng qua IP (IP trunking) vi cc h thng HiPath khc. HG 3350 cho php ng thi ti 90 knh t HiPath 4000 vo mng IP ti cc h thng khc HG 3570 HG 3570 bao gm cc giao din STMI2 vi phn mm (loadware) cho kt ni t ngoi vi phn tn qua IP (IPDA). HG3570 cung cp ti 90 knh truy cp ng thi t cc khi ngoi vi phn tn v trung tm. 2.5. T ngun T ngun chnh UACD lm nhim v chuyn i in li 220V AC thnh in p mt chiu 48V DC. in p 48VDC c cung cp cho cc ngn iu khin, cc ngn ngoi vi ca h thng thng qua bus ngun chnh ca h thng. UACD chnh cha cc module sau (Hnh 8): - Bng phn phi ngun AC ACDPX (AC Power Distribution Panel) - Hai b nn AC/DC LPC (Line Power Converter) hot ng song song theo ch 1+1 (d phng nng) nhm m bo tin cy ti a. Cu hnh ny m bo rng s c nu c xy ra mt trong hai b ngun th h thng vn hot ng bnh thng. - Bng phn phi in p DC PDPX2 (DC Power Ditribution Panel) vi cc cng tc phn phi c b hn dng (circuit breaker) - B u ni accu ngoi c hn dng EBCCB (External Battery Connection with Circuit Breakers)

B t ng chuyn i in li/ accu BAMX (Battery Manager). BAMX lm nhim v np t ng np accu khi in p accu st, t ng ct dng khi in p accu st xung qu thp, t ng chuyn sang s dng in p accu khi in li b mt v chuyn li s dng in li khi c in li tr li. S chuyn i in li/ accu c thc hin bng cc chuyn mch in t v hon ton khng lm gin on hot ng ca h thng ang hot ng

Hnh 9: Cu trc t ngun chnh UACD 2.6. Thit b u cui h thng 2.6.1. in thoi vin AC-WIN in thoi vin c nhim v tip nhn cc cuc gi t bn ngoi v phn pht cho cc thu bao bn trong h thng, gii p, h tr cc thu bao thit lp cuc gi v c th gim st hot ng ca ton h thng h thng cng nh theo di chi tit cc cuc gi ra. Phn mm in thoi vin AC-WIN chy trn nn Microsoft Windows. N bao gm 2 thnh phn chnh: phn ng dng iu khin cuc gi (AC-WIN MQ) v phn ng dng dch v danh b (DS-WIN). Phn cng ca in thoi vin AC-WIN l my tnh c nhn tng thch IBM v c tch hp mt card giao tip vi tng i Hipath 4000 qua 1 giao din UPO/E. Giao din ny tng t giao din kt ni tng i HiPath/HiCom vi in thoi OptiPoint v Optiset. Mi thit b ngoi vi nh tai nghe, b ghi m c th c kt ni ti my in thoi vin.

Hnh 10: Bn in thoi vin AC-WIN Bn in thoi vin c th c lp trnh tip nhn cc cuc gi vo quay khng ng s, khng quay s hay thu bao cn gi bn hoc khng tr li....

H thng cng c th c lp trnh hin th cc thng tin cnh bo h thng ln mn hnh in thoi vin c th thng bo cho k thut vin bo dng trong trng hp cn thit. 2.6.2. optiPoint 500 H optiPoint 500 bao gm cc loi in thoi k thut s, kt ni HiPath 4000 qua giao din Up0/e, c thit k vi kiu dng hin i, cung cp nhiu chc nng mang n s thun tin cho ngi s dng.

Hnh 11: in thoi optiPoint 500 optiPoint 500 entry: 8 phm chc nng lp trnh c c LED hin th, loa cho chc nng nghe khng cn nhc t hp. - optiPoint 500 economy: 12 phm chc nng lp trnh c c LED hin th, mn LCD 2 dng 24 k t, 3 phm thc n, loa cho chc nng nghe khng cn nhc t hp. - optiPoint 500 basic: 12 phm chc nng lp trnh c c LED hin th, mn LCD 2 dng 24 k t, 3 phm thc n, loa cho chc nng nghe khng cn nhc t hp, cng USB cho kt ni my tnh, khe cm cc b chuyn i v cng cho kt ni bn phm m rng. - optiPoint 500 standard: 12 phm chc nng lp trnh c c LED hin th, mn LCD 2 dng 24 k t, 3 phm thc n, loa v micro nhy cao cho chc nng hi ngh, cng USB cho kt ni my tnh, khe cm cc b chuyn i v cng cho kt ni bn phm m rng. - optiPoint 500 advance: 19 phm chc nng lp trnh c c LED hin th, mn LCD 2 dng 24 k t c chiu sng sau, 3 phm thc n, loa v micro nhy cao cho chc nng hi ngh, cng USB cho kt ni my tnh, hai khe cm cc b chuyn i v cng cho kt ni bn phm m rng. optiPoint 500 basic/ standard/ advance cho php s dng nhiu b chuyn i khc nhau kt ni thm cc thit b u cui hay cc thit b ph tr khc: - optiPoint accoustic adapter: cho kt ni loa, micro ngoi, chung ngoi. - optiPoint recorder adapter: cho kt ni t hp chong u (headset) v thit b ghi m). - optiPoint analog adapter: cho php kt ni thm mt u cui tng t (in thoi, fax, modem) c lp, s dng knh B th hai ca giao din Up0e - optiPoint phone adapter: cho php kt ni thm mt u cui s Up0e (optiPoint 500) c lp, s dng knh B th hai ca giao din Up0e - optiPoint ISDN adapter: cho php kt ni thm mt u cui ISDN c lp, s dng knh B th hai ca giao din Up0e
-

Ngoi ra optiPoint 500 basic/ standard/ advance cho php gn thm n hai bn phm m rng optiPoint key module cho thm 16 phm chc nng lp trnh c. 2.7. Phn mm qun l h thng HiPath 4000 c tch hp sn phn mm qun tr HiPath 4000 Assistant di dng webserver cho php ngi qun l c th truy cp h thng qua mng LAN/WAN vi giao thc HTTP/HTTPS hay qua cng ni tip v modem vi giao thc PPP. Vic s dng cng ngh web cho php my tnh qun l khng cn phi ci t sn cc phn mm qun l c bit, cc thao tc qun tr c th c thc hin thng qua trnh duyt web sn c, mi lc, mi ni vi giao din ha thn thin, d s dng, khng ph thuc vo phn cng cng nh h iu hnh my tnh. HiPath 4000 Assistant cung cp cc chc nng qun l sau cho h thng HiPath 4000: - Qun tr cu hnh - Configuration Management (CM): CM cho php ngi qun tr t cu hnh v ng b d liu cc my trm, trung k, nhm trung k trn ca cc h thng trn ton mng. CM cng cung cp cc chc nng qun tr nh tuyn ti u (Least Cost Routing Management LCR) trn mng v cng c qun tr giy php/ bn quyn phn mm (Licence Management Tool LMT) cho php chuyn i, dch chuyn bn quyn s lng cng trung k/ thu bao t h thng ny sang h thng khc trn mng. - Thu thp d liu kt ni - Collecting Agent (COL) COL t ng thu thp d liu, sp xp v lu tr cc d liu kt ni (bn ghi chi tit cuc gi CDR) phc v cho cc ng dng thng k/ tnh cc v qun tr hiu nng. - Qun tr hiu nng - Performance Management (PM) PM o c v thng k v phn tch cc d liu v lu lng, kh dng ca cc ng truyn mng, nhm lm vic, ti h thng v a ra cc bo co cho php ngi qun tr iu chnh, thay i cu hnh mng cho ph hp vi nhu cu thng tin. - Qun tr vt t Inventory Management Cng c ny cho php qun l cc thng tin v cc thnh phn phn cng, phn mm, u cui... ca HiPath 4000 - Sao lu v khi phc d liu Backup & Restore Cho php t ng sao lu d phng d liu h thng theo thi gian v khi phc li khi cn thit. - Chun on li h thng - System diagnostic Cho php cc chc nng chun on li phn cng, cung cp cc cng c gim st, theo di theo thi gian thc cc tin trnh cuc gi, khc phc s c trn tng ng truyn, gim st lu lng v ti cc ng dy cng nh ton h thng - X l li - Error handling Cc bn tin li c hin th r rng cho php chun on v khc phc li nhanh chng. - Truy cp h thng trc tip Direct access

Ngi qun tr c th can thip su n bng cch g cc lnh AMO h thng vi phn mm hi thoi ngi-my COMWIN c th ti xung t giao din HiPath 4000 Assistant.

Hnh 12: Giao din HiPath 4000 Assistant II. TNH NNG H THNG 3.1. Tnh nng c bn ca h thng Kh nng nh s mm do Kh nng phn tch s ca HiPath 4000 c nhiu u vit: - K hoch nh s ni b cho php cc s my ni b c th c nh s t 1 n 8 ch s, s ch s ca cc my l c th khng ng u. - K hoch nh s gi ra cho php 6 ch s nh ngha m chim trung k. K hoch nh s gi vo cho php cc s DID (Direct Inward Dialling) c ti a 6 ch s. - Cc m truy nhp dch v cng c th c nh s t 1 n 6 ch s (bao gm c *, #, A, B, C, D) v cho php c cc m thay th cho *, # dnh cho cc thu bao s dng kiu quay xung (DP) - H thng c kh nng phn tch v lu tr s ti ch s th 22. Nhc ch v thng bo H thng h tr cc bn nhc ch v thng bo ghi sn trong b nh ROM. Cuc gi t ngoi hay ni b c th c nghe cc thng bo hng dn v c nghe nhc khi trng thi ch kt ni. Ngi gi H thng cng cho php nh ngha n 64 cng thng bo, 32 cng nhc ch kt ni vi cc thit b pht thng bo hay nhc bn ngoi (my catssette, CD player...). Mi cng nhc ch cho php 100 cuc gi cng c kt ni v mi cng nhc ch cho php 50 cuc gi c kt ni ng thi. Gi vo nh s h tr ca in thoi vin H thng cho php lp trnh hng cc cuc gi t cc trung k nht nh n bn in thoi vin (hay mt thu bao bt k) v in thoi vin (hay thu bao c nh ngha) s thc

hin chuyn tip cuc gi n thu bao ni b theo yu cu. C th nh ngha n 16 nhm in thoi vin, mi nhm gm nhiu in thoi vin c trch nhim h tr cho mt nhm thu bao v trung k ca h thng. Gi vo trc tip (DID-Direct Inward Dialing) H thng c th c lp trnh cho php ngi gi t bn ngoi h thng qua nhng trung k nht nh c th quay tip cc s my c kt ni thng vo cc thu bao ni b khng qua trung gian. S gi vo trc tip (DID) khng nht thit phi ging s thu bao. Cc trng hp khng quay s, quay thiu s, quay sai s, thu bao bn, thu bao khng tr li c th c lp trnh chung v bn in thoi vin. Cc thit b thng bo c th c s dng pht cc cu cho hay hng dn quay s cho ngi gi n t bn ngoi. Cc nhm trung k khc nhau c th c nhng cu thng bo khc nhau. Truy nhp h thng trc tip (Direct Inward System Access) H thng cho php nhn vin lm vic bn ngoi c th gi vo h thng, ng nhp bng mt khu, kch hot cc dch v ca h thng cung cp cho mnh (chuyn hng cuc gi, khng quy ry..) hay tip tc chim trung k gi ng di tnh cc vo ti khon ca mnh. nh tuyn thng minh C th nh ti 1024 tuyn (hng gi) khc nhau, mi tuyn c th bao gm nhiu nhm trung k c th t u tin khc nhau c chn trt mt cch linh hot. H thng cho php phn tch cc chui s gi ra cho n ch s th 22. H thng cng cho php pht li, chn thm hay bt i mt hay nhiu ch s trong chui s quay ra trc khi gi n tng i i phng, Cc tuyn c la chn cn c vo chui s quay ra, tnh trng cc nhm trung k v theo thi gian trong ngy (chn tuyn r nht cn c vo gi tin thu knh theo gi ri, gi cao im Least Cost Routing). H thng cn c kh nng nh tuyn li (Rerouting), t ng chn li hng khc khi hng chn c tn hiu nghn t mt tng i trung gian. Kh nng kt ni mng ng nht HiPath 4000 c kh nng kt ni mng (Networking) mt cch hon ho qua cc trung k S0, S2M, E1, E&M s dng giao thc R2-Q411, R2-Q211, SS7, CORNET-N hay QSIG. Khi , mng l trong sut i vi tt c cc thu bao cng nh cc tnh nng h thng. Thu bao ca cc nt mng c th gi cho nhau v kch hot cc dch v trn ton mng khng khc g nh trn cng h thng. Vi chun quc t QSIG, HiPath 4000 cng cho php ni mng vi cc tng i ca cc hng sn xut khc no h tr QSIG. H thng cho php kh nng thit lp mt mng c nhn o (VPN-Virtual Private Network). Thay v phi thu nhng ng leased line tn km, c th s dng nhng kt ni quay s r tin (dial-up) qua mng cng cng kt ni cc tng i cc v tr khc nhau. Phn cp phc v H thng cho php phn cp phc v cho tng i tng thu bao. Mi hay mi nhm thu bao s c cho php hay khng cho php s dng nhng dch v no ca h thng, cho php hay khng cho php c gi ra mng cng cng theo nhiu mc nh ni, ht, ni tnh, lin tnh, quc t.. hay ch mt s s in thoi nht nh. C 100 mc phc v (COSClass of Service) i vi dch v v 32 mc phc v i vi vic gi ra.

Tnh cc chnh xc HiPath 4000 h tr c hai phng thc tnh cc: theo thi gian v theo xung (tax). H thng c kh nng nhn bit c nhiu kiu xung tnh cc bao gm xung o cc, cc loi xung 12KHz, 16KHz v 50Hz v vy c kh nng tnh cc mt cch chnh xc. Thng tin chi tit cuc gi bao gm ngy, gi thc hin, s ch gi, b gi, trung k b chim, thi gian ch, thi gian m thoi... u c ghi li trong a cng, a MOD lu tr lu di v a lin tc ra my in hay my tnh x l. Vic kt xut v lu tr thng tin cc ng thi trn nhiu thit b m bo tnh an ton cao cho vic tnh cc. Nu nhp sn gi tin theo m vng, thi gian hay theo xung, h thng c th t ng tnh gi tin th hin trn mn hnh in thoi vin, in thoi s hay a ra my in, my tnh x l tip. c bit, HiPath 4000 c th cung cp cc xung tnh cc o cc, xung 12KHz, 16KHz hay 50Hz cho cc thu bao t tnh cc, cabin in thoi cng cng. Kh nng ng b t nhiu ngun H thng c b to xung ng h ch ti ch. B to xung ny c th ng b vi ngun ng b ngoi hoc tn hiu ng h ti to t cc trung k s E1, S2M. Cc ngun ng b c th c nh ngha vi cc cp u tin ng b khc nhau v h thng s ng b theo ngun ng b c mc u tin cp cao nht ang hot ng tt. Dch v m H thng phn bit hai ch hot ng ngy v m (gi lm vic/ gi ngh). V tr trc in thoi, mc phc v ca tng thu bao c th khc nhau hai ch trn. C th p dng dch v ny kho cc thu bao khi ht gi lm v chuyn tt c cc cuc gi n sau gi lm ti v tr nhn vin bo v, trc m. Dch v m c th c kch hot khng t ng bi in thoi vin hoc t ng theo gi trong ngy. Dch v th thoi (VoiceMail) H thng cho php s dng dch v hp th thoi cho php ngi gi c th li tin nhn cho cc thu bao khng hoc khng th tr li. Mi thu bao c cc hp th thoi ring c th truy nhp nghe cc tin nhn, chuyn tip cc tin nhn cho hp th khc..Cc thu bao c tin nhn c bo hiu bng thng bo trn mn hnh, n ch th LED nhp nhy hoc cu thng bo do h thng pht ra khi nhc my. Thit b th thoi c kt ni vi h thng bng cc cng thu bao thng, thu bao s, giao din ISDN c nh ngha l giao din th thoi. ng dng tch hp in thoi-my tnh (CTI-Computer Telephony Intergration) H thng h tr cc ng dng tch hp in thoi-my tnh (CTI) c 2 mc 1 st party v 3rd party, cho php cc ng dng trn my tnh c th thc hin cc chc nng in thoi hay can thip vo cc qu trnh iu khin cuc gi. Cc giao thc CTI chun CSTA, TAPI, TSAPI thng qua cc kt ni vt l V.24 hay Ethernet u c h tr. Cc tnh nng qun l v bo dng H thng cung cp cc cng V.24 v giao din LAN cho cc thit b qun l bo dng (u cui F500, Q500, my tnh PC, my in). Thng qua cc lnh qun l/ bo dng AMOs

( Administration & Maintenance Orders) nhp vo t bn phm, ngi qun l c th xem xt, chun on, thay i cc tham s ca h thng. Nhng cnh bo c hin th ngay ti ch bng cc n hin th trn card hay bng cc thng ip theo thi gian thc a ra mn hnh in thoi vin v thit b qun l (my tnh, my in...) qua ngi qun l c th bit c chnh xc v tr, loi li. Cc thng bo li cha y cc thng tin v ngun gc, v tr, nguyn nhn xy ra s c. Cng c nhng thng bo d on s c c th xy ra phng trc. Cc li khi a ra cnh bo trc tip cn c lu tr li trong cng h thng gip cho ngi qun l c th tra cu li qu trnh din bin cc li v thi gian thc xy ra li. H thng qun l gim st s dng giao din v ngn ng ngi-my trong sng, d hiu, d nh, d s dng cho php ngi qun l c th lm ch c thit b mt cch d dng v nhanh chng. H thng kim chng truy nhp bng tn v mt khu v cho php phn cp qun tr. Mi ngi qun tr c nhng quyn hn khc nhau (thay i, xem ,xo, phm vi tc ng..). Ton b cc giao dch (thay i, xo, sa, khi ng li) ca mi phin lm vic ca cc mi qun tr vin u c ghi li v c th xem li c. Tnh nng HTS- Hicom Teleservice cho php ton b cc cng vic qun l, bo dng u c th thc hin t xa bng modem vi qua mng in thoi PSTN hay thng qua cc knh S0 ca mng ISDN. Cc truy nhp t xa c m bo bng cc mt khu truy nhp v tnh nng quya li s (call-back). c bit, h thng c sn tnh nng t ng bo li AFR (Automatic Fault Report), t ng thit lp kt ni n trung tm bo dng, a v cc thng bo li, cnh bo ca h thng k thut vin x l. Khi thc hin ni mng vi nhau, thng qua h thng Qun tr HiPath 4000 Manager, ton mng c th c qun l tp trung thng nht ti mt trung tm. Vi cc kh nng trn nhiu tng i khi ni thnh mt mng u c th t ng thng bo v trung tm tnh trng hot ng ca chng. ng thi ti trung tm, thit b qun l tp trung c th ch ng truy cp n tt c cc tng i trong mng gim st. 3.2. Tnh nng in thoi vin Phn bit cc loi cuc gi khc nhau bng cc tn hiu chung khc nhau Cc cuc gi khc nhau c tn hiu chung khc nhau: - Cuc gi thng: tn hiu chung lin tc. Nu bn in thoi vin ang bn my, s khng c tn hiu chung, ch c tn hiu hin th bng n LED. - Cuc gi khn cp: tn hiu chung dn dp hn. Tn hiu ny c gi n trong trng hp ng dy nng hay cc dch v c u tin cao khc. m lng ca chung trn bn in thoi vin c th iu chnh c. Tr li nhiu cuc gi cng lc Bn in thoi vin c cc phm khc nhau cho vic tr li cc cuc gi ni b, t bn ngoi cng nh cc cuc gi c nhn. Cc phm ny cho php in thoi vin chuyn qua li gia cc cuc gi ni trn. Khi in thoi vin tr li mt cuc, cc cuc khc t ng c chuyn sang trng thi ch (hold).

Kim sot trng thi cc cuc gi Bn in thoi vin c kh nng hin th trng thi cc cuc gi thng qua cc n LED: - Cc n LED c th sng, nhy chm hay nhy nhanh tu theo trng thi cuc gi. - Khi bn in thoi vin ri, nu c cuc gi vo, s c tn hiu chung bo hiu cho in thoi vin v cuc gi ang ti. ln ca chung c th c iu chnh bng hai phm (+ v -) trn bn in thoi vin. Cng vi vic chung reo, n LED ch th cng nhp nhy. - Khi bn in thoi vin bn, ch c tn hiu hin th bng LED nhp nhy m thi. - Trng thi cuc gi cn c biu th trn mn hin th video ca bn in thoi vin. Cc thng tin m bn in thoi vin cung cp bao gm ngy, gi, s lng cuc gi ang ch, s my l ang gi, trng thi ca cc cuc gi v cc my l. Gi cuc gi Tnh nng ny cho php in thoi vin gi mt cuc gi khi my l c gi n ang bn. Khi my l ny ri, my s rung chung v t ng kt ni vi bn ang ch. My l ang bn khi c mt my khc ang ch trong trng hp ny s nhn c mt tn hiu bo hiu. Bn ang ch khi c nghe tn hiu nhc ch. Xen gia Trong trng hp khn cp, in thoi vin c th xen vo mt cuc gi ang din ra bng mt phm chc nng. Mt tn hiu bo hiu s pht ra cho cc bn ang tham gia v sau , in thoi vin s xen vo nh mt cuc gi hi ngh. Cuc gi xp hng ch Cc cuc gi ti bn in thoi vin ang bn c t vo mt hng i tun t. in thoi vin c th tr li cc cuc gi ny theo trnh t n ca cc cuc gi bng cch nhn ch mt phm chc nng. Ch th cc thng tin v cc cuc gi ang ch Cc thng tin v cc cuc gi bnh thng v cc cuc gi khn cp ang ch x l u c ch th trn bn in thoi vin. Hin th trng thi ca cc nhm trung k Trng thi (bn/ri) ca cc nhm trung k c hin th trn mn hnh ca bn in thoi vin Hin th tn gi nh Tn ngi s dng, s my l, tn gn cho nhm trung k hay cc s quay tt cng c hin th trn mn hnh ca in thoi vin. Kh nng lm vic lin tc khng gin on Tnh nng ny cho php in thoi vin rt ra khi cuc gi ngay sau khi chuyn thoi xong. Khi bn b gi nhc my, bn ang ch s t ng c kt ni khng cn in thoi vin tham gia. Kh nng truy nhp trc tip my l (DSS) t bn in thoi vin 40 phm c th lp trnh trn bn in thoi vin c th c s dng cho cc phm chc nng hay cho cc phm truy nhp trc tip my l. Cc s my l c nh vo cho cc phm

ny. Khi cn gi hay chuyn thoi ti cc my , in thoi vin ch cn nhn mt phm DSS m thi. 3.3. Tnh nng ngi s dng M s c nhn H thng tng i c cc m s c nhn (PIN code) cho cc ngi s dng. Ngi s dng c th g vo PIN code ca mnh ti mt my khc v s dng tt c cc cp dch v ti my ny nh my ti bn mnh. PIN code cn l c s cho vic tnh cc cho tng c nhn. H thng tng i cho thu c th h tr cc PIN code di ti 12 ch s Quay s tt (Speed Dialling) Thu bao c th dng cc m dch v ngn gn nh trc quay cc s di (ti 22 ch s). Mi thu bao c ring 10 s quay tt. v c 1000 s quay tt dng chung cho tt c cc thu bao. Quay li cc s va gi ( Last Numbers Redial) Thu bao c th quay mt m dch v nh h thng lu li s va quay v c th thc hin quay li s ch bng mt m dch v Gi li khi b gi bn hoc khng tr li (Call back) Tnh nng ny cho php thu bao ni b sau khi gi ti mt thu bao ang bn nhp vo mt m dch v. Khi my th hai tr nn ri, my th nht c rung chung. Khi my th nht nhc ln, my th hai li rung chung v khi nhc t hp, kt ni c thit lp. Khi cuc gi khng c tr li sau mt khong thi gian nht nh, tnh nng cng c thc hin mt cch tng t. Khi my th nht nhc my gi, my th nht t ng c rung chung v khi nhc my, kt ni c lp tc thit lp. Chuyn tip cuc gi (Transfer) Cuc gi c th c chuyn t thu bao ny n thu bao khc trc hoc sau khi ch chuyn tr li. Chuyn hng cuc gi ( Forward) Cuc gi c chuyn sang mt thu bao khc khi mt thu bao kch hot ch ny. Thu bao c th c mt ch chuyn hng c nh (fixed) hay t nh ngha (variable). ch c th nm trong hoc ngoi h thng. Nhc my h (Pickup) Mt thu bao c th nhc h my mt thu bao khc khi thu bao khc chung. Khng cn ch nh s thu bao ang chung nu trong cng nhm nhc my h (call pickup Gi cuc gi (Hold) Thu bao c th a i phng vo trng thi ch (hold) thc hin tho lun hay lm vic g khc trc khi quay tr li cuc thoi. i phng b ch s c th c nghe cc bn nhc ch (Music on Hold) Gc cuc gi (Park) Thu bao c th tm gc mt cuc gi, t my hay thc hin mt cuc gi khc trc khi quay li cuc gi b gc. Chuyn gia cc cuc gi (Toggle)

Thu bao c th nhn mt lc nhiu cuc gi v c th chuyn qua, chuyn li (toggling ) gia cc cuc gi. Hi ngh (Conference) Cc thu bao c th thit lp nhng cuc in thoi hi ngh ti a 8 bn (8 party conference) Bo thc (Timed Reminder) Thu bao c th t mt thi im h thng to ra bo hiu chung cho thu bao vo ng thi im Nhm trt (Hunting Group) C th lp cc nhm trt gm nhiu thu bao theo cc kiu cyclic ( chung vng), Linear (tuyn tnh, chung vo my ri u tin) v ringing group ( chung c nhm) i mc phc v (COS change-over) Mi thu bao c gn hai cp dch v khc nhau v c th dng mt m chuyn i gia hay cp ny (kho, m my) Chng quy ry (Do not disturb) Thu bao c th kch hot ch chng quy ry, khi cc thu bao khc tr nhng thu bao c quyn Do not Disturb Override s nghe thy tn hiu bn khi gi n v my cu thu bao ang ch DND s khng chung. Bt gi cuc gi (Call Trace) Thu bao c th quay mt m s ch gi ang gi cho mnh in ra my in hay hin ln bn in thoi vin. Cuc gi ch (Call Waiting) Cuc gi n mt thu bao ang bn c th c ch. Thu bao b gi s c bo hiu bng m g ca (knocking tone) v thu bao ch gi s nghe hi m chung) Xen gia (Override) Cc thu bao c php c th xen gia vo cc cuc m thoi ang din ra, bo trc bng mt tn hiu m thanh hay khng bo trc. Gii tr cng bc (Emergency Disconnect) Cc thu bao c php c th gii tr cng bc mt cuc gi khc trong trng hp khn cp ng dy nng (Hotline) Thu bao ch hotline khi nhc my, h thng s chung mt ch m khng cn quay s. ch c th trong hay ngoi h thng. C hai kiu hotline: ngay lp tc v sau mt s giy nht nh. T ng i ch (Auto Relocate) Cuc gi n mt thu bao ang bn c th c ch. Thu bao b gi s c bo hiu bng m g ca (knocking tone) v thu bao ch gi s nghe hi m chung) Gi bng ging ni (Voice Calling) Ch gi ci n cc my s c th s dng dch v ny ni thng ra loa ca my in thoi s. Thu bao s khng cn nhc my c th m thoi c ngay.

Chn trc tip my l (DSS-Direct Station Select) Cc my s c th lp trnh nhng phm DSS (Direct Station Selection) gn vi cc my khc. Phm ny c n LED hin th trng thi ca my ch v ch cn nhn phm DSS gi. Hin cc (Charge Display) Thi gian cuc gi v cc ph do h thng tnh ton da trn cc xung tnh cc ca mng cng cng c th c hin th trn mn hnh my in thoi s Nhn tin ngn (Short Message) Cc my s c mn hnh c th nhn tin cho nhau. C nhng bn tin ngn lp trnh sn hoc c th t son ni dung bng bn phm ch ci. Cc dch v ISDN HiPath 4000 c kh nng cung cp v chuyn tip tt c cc dch v ISDN ca mng cng cng n ngi dng mt cch trong sut: 1. Gi vo trc tip (Direct Inward Dialling) Ch gi t mng cng cng c th gi trc tip vo cc thu bao ca h thng. 2. Hin s ch gi (CLIP- Calling Line Indentification Presentation) S my ch gi c th c hin th trn mn hnh thu bao b gi 3. Cm hin s ch gi (CLIR- Calling Line Indentification Restriction) S my ch gi c th khng c hin th trn mn hnh thu bao b gi 4. Hin s kt ni (COLP- Connected Line Indentification Presentation S my ang c kt ni c th c hin th trn mn hnh ca thu bao ch gi 5. Cm hin s kt ni (COLR- Connected Line Indentification Restriction) S my ang c kt ni c th khng c hin th trn mn hnh ca thu bao ch gi 6. Nhiu s thu bao (MSN- Multiple Subscriber Numbers) Cc thu bao ni vo cng S0 c th c s riieng theo k hoch nh s ca h thng ch gi bn ngoi gi trc tip vo. 7. Chuyn cc (Call charge Transfer) Cc ph cuc gi do tng i cng cng tnh s c hin th trn mn hnh thu bao ca h thng 8. nh i ch thm (SUB- Subaddressing) Cc thng tin thm v ngi dng c th c chuyn n u cui b gi thc hin nhng th tc c bit. 9. Bo hiu ngi dng (UUS1- User to User Signalling) Nhng thng tin ca ch gi/ b gi c th c chuyn trn knh bo hiu (D) cho nhng u cui c bit 10. Chuyn hng cuc gi trn mng cng cng (Call Forwarding in the Public Network- CFU, CFB, CFNR) Cuc gi n thu bao ISDN c chuyn hng n mt ch khc trn mng 11. Anh x cuc gi (CD-Call Deflection)

III. 4.1.

4.2.

4.3.

4.4.

Cuc gi n thu bao ISDN c chuyn hng n mt ch khc trn mng m ng truyn khng b chim 12. Gi li trn mng cng cng (CCBS-Callback in the public network) Thu bao h thng gi n mt thu bao bn ngoi ang bn c th c bo hiu gi li khi thu bao ri tr li 13. Bt gi cuc gi mc ch xu (MCID-Tracing malicious callers) Ch gi ca nhng cuc gi mc ch xu c th b ch ra bi mng cng cng nu c yu cu. CC GIAO DIN H THNG Trung k - S0 (truy cp c bn): 4 dy n mng ISDN, 2 knh B 64kbit/s, 1 knh D (bo hiu) 16 kbit/s, tc truyn dn 144 kbit/s, giao thc ETSI-ISDN (DSS1) hoc 1 TR6 - S2 (truy cp c s): 4 dy n mng ISDN, 30 knh B 64 kbit/s, 1 knh D (bo hiu) 64 kbit/s, tc truyn dn 2048 kbit/s, giao thc ETSI-ISDN (DSS1) hoc 1 TR6, DPNSS1. - Tng t (analog): cc loi trung k tng t bo hiu a tn, xung u c h tr. Giao din kt ni mng - S0/ S2 (E1): cc giao thc CorNet-N, CorNet-NQ, QSIG, PSS1, E&M, CAS, MFC, SS7, DPNSS1. - Tng t: cc giao thc tng t. - Ethernet 10/100BaseT: cung cp dich vu IP trunking cho kt ni lin mang vi cac tng ai khac qua mang IP - ATM 155 Mbit/s (STM-1): cc giao thc CES, UNI 4.0, CorNet NQ, QSIG. Giao din thu bao - Up0/E: 2 dy cho cc my in thoi s optiset E, optiPoint 500/600, in thoi vin AC3/AC4/AC-WIN. - S0/ S0 bus: kt ni cho cc u cui ISDN, PC, fax G4, ti a 8 thit b trn bus. - a/b (analog): cc u cui tng t 2 dy (in thoi/ fax analog, modem) - Knh H, nx64 kbit/s: cho cc u cui d liu, truyn hnh hi ngh, a phng tin. - ATM 155 Mbit/s (STM-1): cho cc u cui/ ng dng ATM. - Ethernet 10/100BaseT: cung cp dich vu VoIP cho cac u cui IP. - DECT/GAP: giao din v tuyn cho cc u cui khng dy, cu trc mng t bo. Giao din qun tr/ ng dng - V.24, ng b hoc d b, ti a 115 kbit/s. - Ethernet 10/100Base-T - Cc giao thc TCP/IP, PPP, FTP, HTTP, CSTA, TAPI/JTAPI.

IV. CC CU HNH D PHNG 5.1. D phng ngun B ngun chnh UACD c trang b hai b nn AC/DC LPC hot ng theo c ch d phng nng m bo cp ngun khng gin on nu mt trong hai b nn c s c. Mi t iu khin hay ngoi vi li c trang b hai b ngun DC/DC PSUP cho php duy tr hot ng khi mt trong hai b ngun ny c s c. Mi b ngun PSUP cng c cp ngun bng mt ng DC ring t UACD cho php vn c mt b lm vic khi c hai b ngun vn hot ng tt m ng cp ngun b gin on. Ngoi ra, t accu 48V, dung lng 200Ah m bo cp ngun cho h thng vi thi gian hot ng khng cn in li ln n 10h. 5.2. D phng nng phn iu khin Cc chc nng iu khin trung tm v chuyn mch c thc hin bi hai cc iu khin DCSXL. Hai b iu khin ny hot ng theo c ch hot ng d phng (active/ standby), mt b nm quyn hot ng trong khi b iu khin kia trng thi d phng sn sng vi b nh c cp nht song song. Nu b iu khin hot ng c s c, iu khin lp tc c chuyn giao cho b d phng. Thi gian chuyn giao rt ngn (<50ns) hon ton khng gy nh hng n cc hot ng ca ton h thng v khng lm gin on cc cuc gi ang din ra. B x l c s c s t ng np li chng trnh v nu thnh cng s chuyn sang trng thi ch. Cc cnh bo c gi n thit b qun l v bo hiu ngoi n ngi qun l h thng. Mi t ngoi vi kt ni n mi b iu khin DSCXL bng cc ng tn hiu iu khin ring bit, cho php duy tr kt ni khi mt b iu khin c s c hay bn thn cp ni gin on. 5.3. D phng nng phng tin lu tr H thng cho php ghi c song song cc a cng v a quang t nhm m bo tin cy d liu cao. Phn mm, d liu h thng c th c t ng sao lu sang cc a quang t MOD. D liu sao lu MOD c th c khi phc li sang cng v h thng cng c th khi ng v np li d liu t MOD trong trng hp cc a cng b hng. V. THNG S K THUT 6.1. Dung lng H thng c lp ln n 12000 u cui s dng. 6.2. Nng lc chuyn mch Ti ng: 115500 BHCA 6.3. Ngun cung cp Xoay chiu Mt pha: 230V 10% Ba pha: 380 V 10% Mt chiu -48V 15%

6.4.

iu kin mi trng Nhit +00C..450C m tng i Ti a 90% 6.5. Kch thc 1 t (rng x cao x su): 773x 645x515 mm 1 chng (4 t): 773x1845x515 mm 6.6. Trng lng 1 chng (1 tu iu khin + 3 tu ngoai vi): 180 kg I. H THNG QUAN LY TINH CC 2.1. Gii thiu chung CAS 4.0 (Call Accounting System) l gii php tin hc nhm cung cp cho khch hng kh nng qun l v tnh cc in thoi cho n v ca mnh. CAS 4.0 c xy dng da trn vic k tha cc tnh nng thc hin n nh, c khch hng nh gi cao trong cc phin bn trc ng thi pht trin thm cc tnh nng mi theo yu cu ca khch hng. Chnh v vy, CAS 4.0 thc s t r tnh u vit ca mnh. S dng CAS 4.0, khch hng c th thc s yn tm v tnh chnh xc, n nh, tc x l cc nhanh v cc cng c h tr tin li m cha phin bn no c c. Ngoi ra CAS 4.0 cng c thit k hng n nhu cu ca tng nhm khch hng ring bit, gip cho khch hng tit kim ng k chi ph ca mnh. 2.2. Cac tinh nng h thng Qun l h thng Hin th cc s my cha khai bo Hin th cc s my cha khai bo l mt tin ch c bit cha tng c trong cc phin bn trc. N gip cho ngi qun tr h thng trnh c li thiu cc do vic khai bo khng y cc my l gy ra. y cng l mt li thng gp trong qu trnh s dng CAS ti cc phin bn trc. Hin th cc s my cha khai bo c nhim v hin th tt c cc s my thc hin cuc gi nhng cha c khai bo trong chng trnh, ng thi khai bo t ng cc s my ny vo m hnh t chc ca doanh nghip. Sao lu phc hi cc cuc gi Sao lu d liu l mt thao tc cn thit ct tr cc d liu quan trng vo mt ni an ton, c lp vi h thng, mt mt, thao tc ny trnh cc tn tht c th xy ra khi h thng gp s c, mt khc, n gip h thng thc hin nhanh hn, cc d liu c bo mt tt hn. Vi nhng u im chng ti khuyn co ngi s dng nn chn sao lu d liu mt thng mt ln sau khi thc hin bo co cc thng. Tnh nng Sao lu d liu cuc gi s thc hin sao lu tt c cc thng tin v cuc gi trong CSDL v cc thng tin khc h tr cho vic tnh cc ti thi im sao lu. Tnh nng phc hi d liu cho php ngi dng ly li cc d liu cn thit c sao lu tin hnh kim tra, xem xt, thc hin bo co... Qun l ngi dng

Tnh nng ny ch c ngi dng c quyn qun tr mi thc hin c. Tnh nng ny cho php ngi qun tr phn quyn truy cp cho nhng ngi lm vic vi h thng. Tu chn bo co Tu chn bo co l tnh nng mi c trong bn Enterprise h tr ngi dng chuyn i cc tiu , tn bo co cho ph hp vi doanh nghip ca mnh. Xem tnh trng thc thi Tnh nng cho php ngi s dng kim sot hot ng s dng phn mm CAS ti doanh nghip theo kiu nht k, ghi li s ln truy nhp, cc thao tc thc hin. Cu hnh Cu hnh l Tnh nng cho php ngi dng la chn ngn ng s dng (Ting Anh hoc Ting Vit), la chn chu k tnh cc gp v la chn loi tng i. Ta c mt s la chn sau: Nhp mt khu thay i cu hnh mc nh ca h thng Ngn ng : Hng dn cch la chn ngn ng hin th ca h thng Chu k tnh cc: Hng dn cch la chn chu k tnh cc gp Tng i : Hng dn cch la chn loi tng i. Qun l chnh sch tnh cc Mi cuc gi bao gi cng c p dng mt chnh sch tnh cc no . Mi chnh sch tnh cc c th c nhiu dch v p dng. Khi thc hin mt cuc gi, chng trnh xc nh c cuc gi thuc dch v no, t p dng chnh sch tnh cc thch hp. im khc bit mi i vi chng trnh CAS 4.0 so vi cc phin bn trc l cho php quy nh ngy p dng chnh sch tnh cc. Vic quy nh ngy p dng chnh sch cc rt thun li cho vic tnh li cc nhiu thi im khc nhau m khng s p dng ln ln cc chnh sch cc ca chu k mi cho chu k c hoc ngc li. Qun l chng trnh Qun l chng trnh l tp hp cc tnh nng lm nhim v qun l d liu, cho php ngi dng nh ngha trc cc cu trc d liu, phc v cho vic nhp liu c h thng v chun b cho bc x l d liu sau ny.D liu c qun l bao gm: M hnh t chc doanh nghip Tnh nng ny cung cp cng c cho php qun l m hnh t chc ca doanh nghip di dng cy th mc trong i tng cp thp nht l cc my l ngi dng. Phn cp cc nhm dch v thoi Tnh nng ny cho php khai bo c cu tnh cc m doanh nghip p dng, trong CAS cc nhm dch v thoi c p dng theo chun qun l chung ca bu in, ngi dng c th t thm, hoc sa i m hnh phn cp dch v thoi, rt cn thit cho nhm khch sn, c cc chnh sch sau: Qun l chnh sch tnh cc Qun l cc chnh sch gim gi Qun l cc chnh sch ring ca ngi qun l tng i Qun l cc t gi hi oi v tin t Tnh nng ny phn lm 2 nhm:

 Qun l danh sch cc loi tin ang c s dng. Cho php ngi dng thm, bt, sa mt loi tin no . Qun l bng t gi hi oi gia cc loi tin. Cho php ngi dng thm, xo sa mt dng trong bng. Compact d liu Compact d liu l mt thao tc nhm gim bt kch c ca database. Compact d liu c th thc hin t ng hoc bng tay. Tnh cc Tnh cc l mt trong nhng Tnh nng quan trng nht ca ton b h thng. Tnh nng ny c nhim v xc nh gi cho mt cuc gi cn c theo dch v m cuc gi s dng kt hp vi cc chnh sch ca bu in v cc chnh sch ring do n v t qui nh. C hai phng thc tnh cc: Tnh cc theo cuc gi v Tnh cc gp Cc cuc gi: l mt loi cc c p dng cho tng cuc gi ring, gi cuc no tnh tin cuc y. Cc gp c m t nh sau: i vi mt my l, phng thc tnh cc gp c thc hin bng cc cng dn thi gian ca tt c cc cuc gi s dng nhng dch v c p dng chnh sch cc gp trong mt chu k nht nh. Bo co Tnh nng xem bo co ny c nhim v a ra bo co theo yu cu ca ngi s dng. Nu phn bit bo co theo thi gian ta c hai loi bo co l : Bo co theo chu k v bo co theo thi gian t chn. Sau y l mt s mu bo co c bn m CAS 4.0 cung cp cho cc doanh nghip : Bo co cc ph theo phng ban: To bo co cc ph in thoi ca tng phng ban trong mt khong thi gian. Bo co cc ph theo ngi dng: To bo co cc ph in thoi ca tng ngi dng trong mt khong thi gian. Bo co cc ph theo s my l: To bo co cc ph in thoi ca tng s my l trong mt khong thi gian. Bo co cc ph theo dch v: To bo co cc ph cho tng loi dch v trong mt khong thi gian. Bo co cc ph theo nhm dch v: To bo co cc ph in thoi theo nhm dch v trong mt khong thi gian. Bo co cc ph theo ti khon: To bo co cc ph in thoi theo tt c cc ti khon c khai bo. (Loi bo co ny ch c trong bn Enterprise) Bo co thng k cc cuc gi phc v cng tc : Thng k tt c cc cuc gi phc v cng tc. (Loi bo co ny ch c trong bn Enterprise) Bo co tng kt: Bo co tng hp ca cc loi bo co trn. Biu so snh Biu l tnh nng mi v ch c trong bn Enterprise. Tnh nng ny gip ngi qun tr h thng c thm mt dng c thng k trc quan rt tin li, ch bng vi thao

tc, ngi qun tr c th a ngay ra mt con s chnh xc v tnh hnh s dng in thoi trong n v mnh.

Tr gip trc tuyn Cas 4.0 cung cp kh nng tr gip trc tuyn trong m t chi tit v h thng ng thi hng dn mt cch y , r rng v cch thc hin cc thao tc ci t v s dng CAS 4.0. Khi gp cc vn phc tp trong vic s dng chng trnh, bn ch cn nhn phm F1 hay kch vo nt tr gip trn thanh cng c hoc chn mc tr gip trn trnh n tr gip, nhng thng tin lin quan n cng vic bn ang mun thc hin s hin th y gip bn hiu r v thao tc chnh xc cho cc bc tip theo. H thng - x l d liu cc Cho php thit lp cch thc c d liu. ng/M cng COM. Cp nht d liu t tp CDR. Thit lp cu trc d liu CDR. Thit lp tham s truyn thng. ng/M cng COM Trong cc tng i th h mi, d liu v cc cuc gi c th c lu vo trong cng ca tng i. Chng hn, i vi tng i Hicom300E, d liu cuc gi c lu di dng cc tp CDR. V vy khi thc hin tnh cc c th ly d liu trc tip t cng COM hoc c th ly d liu t cc tp d liu trong cng ca tng i. Ti mt thi im h thng ch cho php cp nht d liu mt ch hoc l t cng COM (ch ONLINE) hoc l t cc tp CDR (ch OFFLINE). Lm vic vi ch Online bn phi m cng COM, thit lp cc thng s truyn thng cho cng COM. Cn nu lm vic di ch OFFLINE (cng COM ng), h thng cho php c d liu t a cng ca tng i. Cp nht d liu t tp CDR (offline mode) Tnh nng ny cho php ngi s dng a d liu t cc tp CDR vo CSDL. Trc khi thc hin cp nht d liu t cc tp CDR, ngi dng phi copy cc tp t cng ca tng i vo trong cng ca my tnh. D liu trong tp CDR bao gm cc thng tin v cuc gi: Thi im thc hin cuc gi (Ngy, gi bt u cuc gi), s my gi, s my b gi, thi lng cuc gi, s trung k v tuyn. Trong khi cp nht d liu t tp CDR, nhng cuc gi xc nh c dch v th c x l ri a vo Database, cn nhng cuc gi khng xc nh c dch v th c ghi ring ra tng tp theo thng ca cuc gi trong th mc \\NoService\, sau ngi qun l phi quay tr li chng trnh Qun l d liu cc nh ngha thm cc dch v cn thiu, tnh li cc phc v vic lp bo co. Thit lp cu trc d liu CDR

Cc cu trc CDR dng xc nh cc trng trong tp d liu v cuc gi t tng i. Thit lp cc cu trc CDR l cng vic ht sc quan trng, bi n s nh hng trc tip ti d liu nhn c ng hay sai. Tu theo tng cch thit t trong tng i m c cc nh ngha cu trc CDR tng ng. Thit lp cc tham s truyn thng CAS c th nhn c s liu cc t tng i, cc thng s cho cng COM cng truyn thng ni tip ca my tnh cn c thit lp ph hp vi cc thng s tng ng ca cng s liu cc ca tng i. Do bn ch cn bit c cc thng s thit lp cng COM ca tng i v thit lp tng t i vi my tnh. Cc thng s cn thit lp bao gm: Cng COM: s hiu cng COM dng nhn s liu cc. Tc baud: tc s liu truyn t cng s liu cc. S bit s liu: s bit s liu cho mt k t. S bit dng: s bit dng cho mt k t. Phng thc kim tra chn l. nh dng phn cch CRLF: dng bo cho my tnh kt thc x l mt dng d liu cc v chuyn sang dng mi. Chng trnh cho php ngi dng chon sn cc thng s cng COM t cc hp danh sch th xung (drag and drop). Sau khi chn cc thng s, nhn nt lnh Chp nhn ghi cc thng tin va nhp, nhn nt lnh Kt thc thot khi mn hnh nhp. Hin th Trnh n Hin th cha cc trnh n con cho php ngi dng xem thng tin v cc cuc gi cha xc nh dch v, xem mn hnh x l d liu cc v cc thng tin v tnh trng ca h thng. Xem cuc gi cha xc nh dch v Trong c hai trng hp: Khi cp nht d liu t tp CDR hoc t cng COM, nhng cuc gi khng xc nh c dch v u c ghi ring ra tng tp theo thng ca cuc gi trong th mc \\NoService\ (Chng hn mi cuc gi khng xc nh c dch v trong thng 5/2001 u c ghi vo tp 05-2001.CDR). Khi kch hot trnh n Xem cuc gi cha xc nh dch v, chn tp cha cc cuc gi theo thng, mn hnh s hin th danh sch nhng cuc gi cha xc nh dch v theo thng . Xem tnh trng thc thi Ghi li cc thao tc s dng CAS di dng nht k .F KT LUN Gii php h thng thng tin a dich vu xut tha mn y cc yu cu v k thut, ph hp vi kin trc a l, tn dung c c s ha tng mang hin co cua trng. H thng khng nhng ap ng c nhng nhu cu v s dung ma vi nhng cng ngh

tin tin nht hin nay (VoIP) h thng con cho phep h tr c lc cho thoi trong v ngoi mng H thng tng thch c vi nhiu thit b ca cc hng khc nhau tha mn nhu cu m rng tch hp h thng v cc ng dng mi. H thng cho phep m rng va phat trin mt cach linh hoat, vi cac c ch d phong khac nhau cho phep hoat ng mt cach n inh va tin cy. Ngoi ra chng ti cn cung cp may cham cong, thit b an ninh, my tnh tin.... Mi chi tit xin lin h: CNG TY CP K THUT S SI GN Tr s chnh: S 96/156 - Tam Trinh - Q.Hong Mai - TP. H Ni T: 04 - 36 36 94 36 Fax 04 - 36 36 94 38 Chi nhnh HCM: S590C2- ng Cch mng thng 8- P11- Q3-TP. H Ch Minh T: 08-38 46 1759 Fax: 08-38 46 1759