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Business Crisis and Continuity Management (BCCM)

Class Session 4

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John Layes 10 Steps for BCM


1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Project Initiation Risk Assessment Business Impact Analysis Business Continuity Strategies Emergency Response Plan Development Awareness & Training Maintaining & Exercising Plans Public Relations and Crisis Coordination Avoiding Disaster & Interaction with Government Agencies
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Response Strategy Priorities


1. 2. 3. 4. 5. Personnel life and safety issues Damage control to minimize additional damage Primary notification of leadership Damage assessment Determine the necessary response and declare a crisis if appropriate 6. Mobilize personnel and resources according to the plans

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