MARTIN SHEEN DCRUZ 35-A Pocket-A-3 LIG Flats Mayur Vihar Phase -III

Mobile: 9871557615/9717087649 E Mail: m.sheen89@gmail.com

Objective

To enhance my skills and knowledge integrating them with a challenging work environment and associating with an organization where I can use my skills and add values to organization and myself.

Professional Exposure

Endowed with a passion for winning as evinced through demonstrated excellence in the academic & extracurricular areas. Abilities in handling multiple priorities, with a bias for action and a genuine interest in personal and professional development.

Academic Credentials

Graduation from Delhi University 10+2 Passed From CBSE Board.

Working Experience

Organization Duration Description Organization Duration Description Organization Duration Description

: : : : : : : : :

Intouch Pvt. Ltd From 15th Dec 2008 to 30st April 2009 As a Customer Care Executive Dish TV India Private LTD From 1st May 2009 to 2nd Jan 2011 As a Customer Care Executive Mentic International Pvt. Ltd From 15th Jun 2011 to 30th Oct 2011 As a Customer Care Executive

Recognitions in Dish TV

Handling Escalation Call, Chat, Mails and providing complete satisfaction to the customer going beyond the process. Appreciation Calls and Mail from Dish TV customer.

Personal Activity Hobbies Strength : : Surfing, Playing Football Willing to learn & improve constantly, Positive Attitude towards life, Team supportive Computer knowledge

: Diploma In Computer Basic Language Known

Language English Hindi

Read Yes. Yes.

Write Yes. Yes.

Speak Yes. Yes.

Personal Dossier

DECLARATION: I do hereby declare that all the information given above is true and correct to the best of my knowledge & belief.
Marital status Nationality Date of Birth : : : Single Indian 07th Jun 1989

Place: New Delhi Date:

MARTIN SHEEN DCRUZ