Maturity

Bill Shock Prevention

Solution Description / Features
Provide online cost control for subscribers using data service and alert them in
real time when consumption limit is or about to be reached.
User interactions Set new consumption limit User interactions Radius Server OCS or Policy Server

S1

Allow administration and extension of consumption limit by end user

If needed
Redirect Server Notify user about cconsumed data

Benefits
Fulfil regulatory EU requirements Reduce customer complaints and improve satisfaction Lower usage barriers for data services through more price transparency Enhance customer experience, via giving end users the allowance to set up their own spending limits and when to be altered. Reducing bad debt through controlling subscriber data consumption

Data services

Foreign network

MMS Streaming e-mail eGGSN e.g. Flexi ISN/NG Session Control WAP Download

Roaming user

SGSN

PoC

NSN Customer Value Proposition

Covered by established product with long term roadmap Deployment as separate platform or as additional feature on existing platform Stimulate data usage, attract data services and increase loyalty Supports multi vendor network infrastructure Entry point for prepaid & postpaid convergence solution

Solution Components
Products
Different alternatives for the Bill shock prevention solution. Selection is depending on customer OSS/BSS landscape and customer budget: 2 CBC alternatives based on an online charging server (OCS): OCS based on c@o select/unified OCS based on c@o mediate + ext. Rater (optional) A VIPT alternative based on a policy control server PCS5000 with simple charging capability.

CT Business Potential
83 EU operator Market size: 120 Demand worldwide

Contacts
CBC Solution Owner: Adel Daghar CBC-Product Mgmt: Wojciech Wyzga CBC Sales: Robert Franke Contact-CIC: Tommi Koistinen Contact-Pricing: Gernot Arndt

Services
Business consulting, solution architecture, systems integration, customization, deployment, acceptance and support, E2E project management

Company Confidential 1 Nokia Siemens Networks

Presentation / Author / Date