Operations Manager Job description: daily tasks, roles, duties and responsibilities An operations manager typically ensures smooth

operation of various processes that contribute to the production of goods and services of an organization. Obviously, the role of an operations manager is very wide and encompasses many operational areas. While other employees can focus on a specialized area of operation (for example, finance and systems support), an operations manager typically wears multiple hats and does a bit of just about everything. The role of an operations manager has become a lot wider ever since globalization has brought in intense competition among the organizations and the manager is required to execute responsibilities hitherto beyond the scope of regular job description. Let us look at the broad roles and responsibilities of an operations manager. Logistics management: The operations manager ensures that the machinery and equipment used have the ability to produce goods and services for the client at an acceptable standard. The operations manager also coordinates with the quality assurance personnel to ensure that the goods meet an acceptable standard and generates positive feedback from clients. The manager may interact with the employees, prepare reports on the current condition of logistics, and decide on the next course of action. Budget management: The operations manager may obtain the requirements for logistics and coordinate with the finance department to obtain the necessary approval for the budget. The manager ensures that quality equipments are procured within the budget. Operational strategizing: Apart from logistics management, the operations manager plays a key role in chalking out the overall operational policy. For example, the operations manager could determine the types of equipments needed to fulfill the organizational quality policy. The operational manager could also formulate suggestions on how to make an optimum use of the resources of the organization (for example: Enterprise Resource Planning and Supply Chain Management).

Manage support services: Each support service has its own set of capabilities and key responsibility areas that finally contribute to the organizational goal. The operations manager plays a vital role in maximizing the output of the various support services such as, IT, finance and HR. For example, the manager mayin consultation with the IT services personnel procure Servers that helps the organization store huge amount of confidential data in a secure manner. Managing third party relations: An organization may make use of different third party services, such as security, administrative assistants, and office conveyance. The operational manager needs to ensure that standard procedures are followed when third parties are hired. Also, the manager needs to ensure that the necessary administrative and legal formalities are completed. Lastly, the manager ensures that the third party properly executes the agreed terms and conditions. The fulfillment of the expectations that come from wearing multiple hats seems to be the most challenging aspect of an operational managers job. While the manager may not be expected to be a specialist in everything, the expectation to do well in each different role will continue to throw fresh challenges at the role. Many experts believe that the role of an operations manager is probably one of the most challenging roles in the industry. The challenges just seemed to have become bigger in the context of globalization. Discover latest developments in operations management field, with just released book Interviews with Masters of Operations Management. It includes 12 in-depth interviews with the brightest minds in operations management. Covering various aspects of what you need to know about Ops Management field: advice on most effective way to job search, state of the ops management field, current and upcoming in demand trends in the field of operations, how to get properly choose career path and how to get started in operations field, plus much much more. Not sure what to do next ? this book will open your eyes to what really is possible in this field. It will give you a completely unique and realistic view on what to expect in the field of operations management. 5 Key Personality Traits of Operations Managers

Operations Managers are the leaders of their companies and departments. When it comes down to it, they are the ones who are ultimately responsible for whether or not a company is profiting and functioning efficiently. Not everyone is fit for the job. In order to be a good Operations Manager, you need to have these five key personality traits: Leadership It is hard to summarize all the skills that make up a good leader but these people are immediately recognizable. They are the ones that exude confidence in all of their actions. When these leaders speak, they demand authority and respect. However, a leader never forgets about the team he/she is running and makes sure to offer encouragement and support where needed. A good leader will also never be afraid to admit when he/she has made a mistake. Great Planner Part of being an Operations Manager involves organizing many parts of a project into one functioning whole. In order to do this, the OM must be able to break down the parts and put them into a plan Common Sense Operations Managers are often valued for their creativity in coming up with new ideas and problem solving. However, this creativity always lies on a basis of common sense. The Operations Manager will be able to look at all aspects of the company with objection and calculate whether plans are actually feasible or not. Anyone with experience in the field will agree that it isnt enough to have knowledge- one must also have the basic sense to put that knowledge into practice. Effective Communicator Many people think that managers are completely Type-A personalities with analytical mindsets. However, Operations Managers also need the Type-B traits that help them work well with people, especially in regards to communication. The job of an Operations Manager involves translating complicated ideas and instructions to teams of people, investors, and other department heads. Since the OM may interact with a wide variety of people from different backgrounds, this can be a very daunting task! While looking at

the technical aspects of a job, the OM will never forget about the human element and forget that people are the backbone of a company. Cool Under Pressure The job of an Operations Manager can be incredibly stressful. Not only is the success of the company or department his/her responsibility, OMs usually work long hours and weekends. They need to be able to remain calm no matter what problems occur. In the event of a problem, the Operations Manager needs to have the cool mindset to quickly troubleshoot the problem.