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Change Management & Six Sigma Guide

Change management involves planning and implementing changes thoughtfully while consulting those affected. It entails understanding where an organization currently stands and where it wants to be, then developing achievable, measurable stages toward that goal while communicating openly and facilitating involvement. Six Sigma seeks to improve quality by identifying and removing defects and variability in processes. It aims for 99.99966% defect-free products or 3.4 defects per million. To start, organizations must build awareness for change management, develop knowledge of change, become proficient in change tools, and reinforce competency through feedback.

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Fibin Haneefa
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84 views8 pages

Change Management & Six Sigma Guide

Change management involves planning and implementing changes thoughtfully while consulting those affected. It entails understanding where an organization currently stands and where it wants to be, then developing achievable, measurable stages toward that goal while communicating openly and facilitating involvement. Six Sigma seeks to improve quality by identifying and removing defects and variability in processes. It aims for 99.99966% defect-free products or 3.4 defects per million. To start, organizations must build awareness for change management, develop knowledge of change, become proficient in change tools, and reinforce competency through feedback.

Uploaded by

Fibin Haneefa
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

CHANGE MANAGEMENT & SIX SIGMA

The first law of the jungle is that the most adaptable species are always the most successful. In the struggle for survival, the winners are those who are most sensitiv to important changes to their environment and quickest t reshape their behavior to meet each new environmental challenge.

The 20% solution - John Cotter

WHAT IS CHANGE?
Change is the transformation from existing state to a new state.

What is Change Management?


Change management entails thoughtful planning and sensitive implementation, and above all, consultation and involvement of the people affected by the changes. Change must be realistic, achievable and measurable and needs to be understood and managed in a way that people can cope effectively with it.

Change Management Principles At all times involve and agree support from people within system Understand where the organization is at the moment.

Understand where the organization want to be, when, why, and what the measures will be for having got there.
Plan development towards above in appropriate achievable measurable stages. Communicate, involve, enable and facilitate involvement from people, as early and openly and as fully as is possible.

SIX SIGMA
The problem is not to increase quality, increasing quality is the answer to the problem -Myron Tribus.

Six Sigma is a business management strategy, originally developed by Motorola In 1986

Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimiz variability in manufacturing and business Processes A six sigma process is one in which 99.99966% of the products manufactured are statistically expected to be free of defects (3.4 defects per million)

How to start

1. Build awareness and desire for change management competenc 2. Develop knowledge of change. 3. Make proficient at the practical application of tools and processes for managing change. 4. Reinforce change management competency. (using feedback system)

Six Sigma Change Resistance Ignore the new process Fail to completely or accurately comprehend Disagree with the validity of benefits Criticize tools or software applications Grant exceptions Delay the implementation

THANK YOU

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