1. KPI definition template 2. KPI classification 3. Coverage KPIs UL Interference Cell Ratio Soft Handover Ratio 4.

4. Accessibility KPIs Radio Access Success Ratio RRC Setup Success Ratio (other) RRC Setup Success Ratio (service) AMR/VP RAB Setup Success Ratio CS/PS RAB Setup Success Ratio 5. Retainability KPIs CS Service Drop Ratio AMR Call Drop Ratio VP Call Drop Ratio AMR Traffic Drop Ratio VP Traffic Drop Ratio PS Service Drop Ratio 6. Mobility KPIs Soft/softer Handover Success Ratio Intra-frequency/ Inter-Frequency Hard Handover Success Ratio CS Inter-RAT Handover Success Ratio (WCDMA to GSM) PS Inter-RAT Handover Success Ratio (WCDMA to GPRS) PS Inter-RAT Handover Success Ratio (GPRS to WCDMA) 7. Service Integrity KPIs PS Service UL Average Throughput PS Service DL Average Throughput Service UL Average BLER Call Setup Delay DL RLC Average Retransmission Ratio 8. Availability KPIs Worst Cell Ratio IU Paging Congestion Ratio Admission Refused Ratio Congested Cell Ratio Unserviceable Cell Ratio IUB Bandwidth Utilizing Ratio 9. Traffic KPIs CS Equivalent Erlang PS UL/DL Throughput UL/DL Traffic of Typical Radio Bearers UL/DL Throughput of QoS Classes