Operation Guide to Solving the TCh Assignment Failure

For internal use only

Product name GSM BTS Product version

Confidential level For internal use only Total of 12 pages

Operation Guide to Solving the TCH Assignment Failure

For internal use only

Prepared by: Reviewed by: Reviewed by Approved by:

Assignment team Assignment team

Date: Date: Date: Date:

2003-12-19 2003-12-20 yyyy-mm-dd yyyy-mm-dd

Huawei Technologies Co., Ltd.

All rights reserved

2005-11-23

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Operation Guide to Solving the TCh Assignment Failure

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Revision Record
Date 2002-11-12 2003-12-19 Version 1.00 Description Initial draft finished Condense the draft and add section 3.3 and 3.4 Author Assignment team Assignemtn team

1.01

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Operation Guide to Solving the TCh Assignment Failure

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Operation Guide to Solving TCH Assignment Failure

1 Instruction
This guide provides operation instruction to solve the on-site assignment problems. It gives the items that require feedback information. The on-site engineer is required to fill in the feedback information. It takes about five to fifteen minutes to finish all the items in this compact operation guide .

2 Judgment About On-Site Assignment Problems

Network assignment problem means all or part of TCH channels become idle but cannot be seized or the SDCCH channel becomes idle but cannot be seized after TRXs runs for a while.

1. Judging from the Abis signaling, when a MS is assigned (immediate assignment) with a faulty TCH (SDCCH), the MS cannot access to the new channel, leading to TCH (SDCCH) seizure failure. 2. Judging from traffic statistics, TCH congestion rate (please refer to appendix for congestion rate judgment) suddenly exceeds 15% or successful SDCCH seizure times are low in a certain cell. After block faulty TRX or channel, congestion rate becomes normal. 3. Another problem is assignment failure occurs in some TRXs while other TRX assignments in the same cell are normal. 4..The problem can be solved by software resetting TRX. (Do not reset TRX when problem occurs and keep the site.)

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Operation Guide to Solving the TCh Assignment Failure

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Note Do not reset TRX when problem occurs. Please call BSS deployment maintenance hotline: 008613601684779.

3 Operation Steps
3.1 Confirming software version of BTS by checking board information
Result:

3.2 Tracing Signaling

Trace ABIS signaling at the BSC side. As for tracing result, if the host version is G2BSC32.10100.04.0520B, save the tracing result in the following directory: OMC\SHELL\G2BSC32.10100.04.0520B\TRACE\*.gmt. Please send the *.gmt file to Shanghai Research Institute.(Please use MA10 or E1 test card for tracing and send the tracing result back.) Points for Attention:
z

For the signaling tracing in maintenance console, the tracing unit is TRX. Open more windows and trace all TRXs of the cells with problems respectively.

Signaling tracing must trace enough assignment failure signaling for analysis afterwards. Tracing time is flexible. As maintenance console has a limitation on the number of signaling in signaling tracing (2000 at most, the number is shown on the left), please save the signaling after each step of signaling tracing to avoid overwriting.

In signaling tracing, on noticing the number of signaling close to 2000,save the signaling and close the window. Open a new window to trace signaling and do the following operations while tracing. Result: See attachment

Attachment:[signaling file *.gmt] Attachment description:(Describe the attached file or attach a readme.txt file here.)
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Operation Guide to Solving the TCh Assignment Failure

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3.3 Adjusting the Transmitting Phase-Locked Loop Only (AD6620 Initialization)

1) Send self-defined message: D4-04-cell number (hexadecimal)-TRX number (hexadecimal)-FF-90-00-18-87-TRXnumber (hexadecimal)-15-09-c4-00-03-10-5a-00-05-00-00-00-00-00-00-00-00-04-05-80-30 -XX Where, XX00 (900M) XX01 (1800M) 2) Use the Abis message tracing function of the OMC shell to trace the signaling flow on the TRX and then send the traced result back. If problem still exists, go on with the following operations. (Note: Please refer to appendix to judge whether the problem is solved or not.) Problem solved or not:[ ]
(Fill with Y or N. no matter problem is solved or not,

please attach the traced signaling result in attachment area.)

Remark: Attachment:[gmt file] Attachment description:(Describe the attached file or attach a readme.txt file here.)

3.4 Replacing the Receiving Phase-Locked Loop

1) Send self-defined information: D4-04-cell number(hexadecimal)-FF-90-00-07-87-TRX number(hexadecimal)-04-01-c4-00-01 number(hexadecimal)-TRX

2) Use the Abis message tracing function of the OMC Shell to trace signaling flow on the TRX and send the traced signaling result back. If problem still exists, go on with the following operations. (Note: Please refer to appendix to judge whether the problem is solved or not). Problem solved or not:[ ]
(Fill with Y or N. No matter problem is solved or not,

please attach the traced signaling result in attachment area) 2005-11-23 All Rights Reserved Page5 of total13

Operation Guide to Solving the TCh Assignment Failure

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Remark: Attachment:[gmt file] Attachment description:(Describe the attached file or attach a readme.txt file.)

3.5 BT-level Operation Start (OPSTART)

1) Send self-defined message through the OMC Shell to implement the BT-level OPSTART operation to the faulty TRX.
74-04-cell number (hexadecimal)-TRX number (hexadecimal)-FF

Note: In self-define message, the red part is cell number (hexadecimal); the blue part is TRX number (hexadecimal). 2) Use the Abis message tracing function of OMC Shell to trace the signaling flow on the TRX and save the traced result. If the problem still exists, go on with the following operations. (Note: Please refer to appendix to judge whether the problem is solved or not.) Problem solved or not:[ ]
(Fill with Y or N. If solved, please attach the traced

signaling result in attachment area)

Remark: Attachment:[gmt file] Attachment description:(Describe the attached file or attach a readme.txt file here.)

3.6 Cell-level Operation Start (OPSTART)

1) Send the self-defined message through the OMC Shell to implement the cell-level OPSTART operation to the faulty TRX.
74-01-cell number(hexadecimal)-FF-FF

2) Use the Abis message tracing function of the OMC Shell to trace the signaling flow on the TRX and save the traced result. If the problem still exists, go on with the following operation.

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Problem solved or not:[

(Fill with

Y or

N. If solved, please attach the traced

signaling result in attachment area)

Remark: Attachment:[gmt file] Attachment description:(Describe the attached file or attach a readme.txt file here.)

3.7 Radio Frequency Loopback Test

Do loopback test for all the channels that can be tested and see if the error rate of RF loopback is normal or not. Keep a record of the result. The normal rate is 0. (Frequency hopping cannot be tested.) If the problem disappears, use the Abis message tracing function of OMC Shell to trace the signaling flow, send the traced result back and save it. If the problem still exists, go on with the following operation. Result: Remark: Attachment 1:[gmt file] Attachment description:(Describe the attached file or attach a readme.txt file here.)

3.8 Reloading DSP Software dynamically

1) Send self-defined message of OMC Shell to load DSP for the faulty TRX. D4-04-cell number (hexadecimal)-TRX number (hexadecimal)-FF-90-00-07-87-TRX number (hexadecimal)-04-04-C4-00-00 2) Send self-defined message through OMC Shell to implement the OPSTART operation to the faulty TRX. 74-01-cell number (hexadecimal)-FF-FF

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Operation Guide to Solving the TCh Assignment Failure

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3) See if the problem is solved or not. If it is, use the Abis message tracing function of OMC Shell to trace signaling flow of this TRX and send the signaling tracing result back. 4) if the problem still exists, go on with the following operation. Problem solved or not:[ ]
(Fill with Y or N. Please attach the signaling and the

obtained physical configuration in attachment area. If problem solved, please do the operation again. Attach the signaling and re-obtained physical configuration in attachment area.)

Remark: Attachment 1:[gmt file] Attachment description:(Describe the attached file or attach a readme.txt file here.)

3.9 Resetting TRX

Reset the faulty TRX and see if problem is solved or not. If it is, use the Abis message tracing function of OMC Shell to trace the signaling flow on the TRX, send the traced signaling result back and save it. If not, go on with the following operation. Problem solved or not:[
attachment area)

(Fill with Y or N. If solved, please attach the signaling in

Remark: Attachment:[gmt file] Attachment description:(Describe the attached file or attach a readme.txt file here.)

3.10 Third-Level Resetting the Cell

Third-level reset the cell where the faulty TRX locates and see if problem is solved or not. If it is, use Abis message tracing function of OMC Shell to trace signaling

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Operation Guide to Solving the TCh Assignment Failure

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flow of this TRX, send the signaling back and save it; if not, go on with the following operation. Problem solved or not:[
attachment area)

(Fill with Y or N. If solved, please attach the signaling in

Remark: Attachment:[gmt file] Attachment description:(Describe the attached file or attach a readme.txt file here.)

3.11 Fourth-Level Reset Cell

Fourth-level reset the cell where the faulty TRX locates and see if problem is solved or not. If it is, use Abis message tracing function of OMC Shell to trace signaling flow of this TRX, send the signaling back and save it; if not, go on with the following operation. Problem solved or not:[
attachment area)

(Fill with Y or N. If solved, please attach the signaling in

Remark: Attachment:[gmt file] Attachment description:(Describe the attached file or attach a readme.txt file here.)

3.12 Third-Level Reset Station

Third-level reset the station where the faulty TRX locates and see if problem is solved or not. If it is, use Abis message tracing function of OMC Shell to trace signaling flow of this TRX, send the signaling back and save it; if not, go on with the following operation. Problem solved or not:[
attachment area)

(Fill with Y or N. If solved, please attach the signaling in

Remark: Attachment:[gmt file]

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Attachment description:(Describe the attached file or attach a readme.txt file here.)

3.13

Fourth-Level Reset Station

Fourth-level reset the station where the faulty TRX locates and see if problem is solved or not. If it is, use Abis message tracing function of OMC Shell to trace signaling flow of this TRX, send the signaling back and save it; if not, go on with the following operation. Problem solved or not:[
attachment area)

(Fill with Y or N. If solved, please attach the signaling in

Remark: Attachment:[gmt file] Attachment description:(Describe the attached file or attach a readme.txt file here.)

3.14 Power off or Power on again the Faulty TRX in Peer End, If the Problem Still Exists, Replace the TRX.
Problem solved or not:[ Remark: ]
(Fill with Y or N.)

4 Basic Information Feedback

.1 Site Information
County City Province
: : : 0 , : 4.54 , + : 2 + : 1, 2, 3, + : 1 + : + : 14.15 + : 0 + : 28.3 : : : 0 , : 4.54 , + : 2 + : 1, 2, 3, + : 1 + : + : 14.15 + : 0 + : 28.3 Page10 of total13

.1 Basic Information
BSC software version number:( )

Traffic statistics: Attachment:[traffic statistics file]

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Operation Guide to Solving the TCh Assignment Failure

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Attachment description:(Describe the attached file or attach a readme.txt file here.) Data configuration:(Compress all OMC\BSC\BAM\DBF\*.* files and attach them in attachment area.) Attachment:[dbf file] Attachment description:(Describe the attached file or attach a readme.txt file here.) Log: Having obtained base station log in OMC Shell, save the log file in the following directory: OMC\BSC\BAM\WARN\DEBUG.LGDEBUG.LG1 DEBUG.LG2DEBUG.LG3 DEBUG.LG4 Please attach DEBUG.G, UG.LG1, UG.LG2, UG.LG3 and DEBUG.LG4 in the attachment area. Note: Please extract the faulty station log at the time when the traffic volume is not so high before obtaining base station working log. Attachment:[log file] Attachment description:(Describe the attached file or attach a readme.txt file here.) Alarm: Alarm files is usually saved in the following directory:OMC\BSC\BAM\WARN\HISTORY\*.WRN. Pleas attach alarm files in the attachment area. Attachment:[alarm file] Attachment description:(Describe the attached file or attach a readme.txt file here.)

.1 Faulty station description

BTS type BTS software version 1 2 3 BTS configuration Faulty cell or TRX description

: : : 0 , : 4.54 , + : 2 + : 1, 2, 3, + : 1 + : + : 14.15 + : 0 + : 28.3

Description: a. BTS type: BTS312BTS20BTS30BTS3001C BTS22C BTS30A or BTS3012A b. BTS configuration: S?/?/? or O?, etc.
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c. Faulty cell or TRX description: name of the faulty cell, serial number of the faulty TRX, and the severity of the problem, etc. d. If the number of faulty stations exceeds three, down extend the table.(Same in the following form)

.1 Operation Description Before and After Problem Occurs

Time when problem occurs: (Year-Month-Day-Hour-Minute) Operation list before problem occurs (including unsuccessful operations, refer to OMC):
Operation name Operation time (month/day, hour/minute) Successful or not If exceptions occurs after operation (abnormal alert, alarm, etc.) 1 2 3

: : : 0 , : 4.54 , + : 2 + : 1, 2, 3, + : 1 + : + : 14.15 + : 0 + : 28.3

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1 Appendix: How to judge assignment failure has recovered

1. TCH is seized for more than five seconds. 2. Seen from the traced signaling result, you can see that there are many "Assignment Complete" messages reported from MS, which means the TCH is successfully assigned.

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