Professional Documents
Culture Documents
Value Configurations
Source: Chapter 7 of book by Afuah and Tucci
Find
Solve Choose
Evaluate
Execute
Shop
Network
Chain
Value Chain
Source: Michael Porter
Firm Infrastructure Human Resources Management Technology Development Procurement
Inbound Logistics
Operations
Outbound Logistics
Aftersales Service
Value Shop
Source: Chapter 7 of book by Afuah and Tucci
Firm Infrastructure Human Resources Management Technology Development Procurement Problem Finding & Acquisition Problem Solving Choice Infrastructure Support
Value Network
Source: Chapter 7 of book by Afuah and Tucci
Firm Infrastructure Human Resources Management Technology Development Procurement Network promotion and contract management Invite and select Service provisioning customers to Establish, Infrastructure join network maintain and operation Initialize, terminate Maintain and manage and links run physical and terminate Billing for information network contracts value received
Find
Solve Choose
Evaluate
Execute
Start with the right goal Deliver a unique value proposition Develop a distinctive value chain configuration Make trade-offs for robust strategy Fit all elements of company to the strategy Maintain continuity of direction