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Stakeholders Analysis Gerente da Conta (Operadora) Team Member Champion MBB Black Belt Process Owner Usurios

Strongly Against O

Moderately Against

Neutral X

Current position = O Desired position = X

Moderately Support O O X O

Strongly Support X X OX X X

Action Plan
Comunicao ao Gerente sobre uma deciso do Corporate.

Motivate team and use recognition strategies. Schedule more meetings with him. OK. Keep them in touch. Motivate him and give him more responsability. Montar um plano de comunicao sobre o processo de substituio da Operadora.

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