DNATA AIRPORT OPERATIONS

TERMINAL 2 OPERATIONS Transit Flight Activity - Work Instruction

1 Work Instruction Reference 2 Procedure Title 3 Process

AOPS.SOP.001.T2.WI-2

Transit Flight Activity - Work Instruction

3.1 Transit Passenger Handling Procedures. (Arriving passengers travelling on the same flight within the ground time of the individual airline). Pre flight Preparation PSS/PSA 3.1.1 3.1.2 Obtain the transit onboard from Movement Control (MOCON) / FMU and arrange the transit cards in stacks of 50 each. Ensure that the staff allocated for Transit card distribution recounts and collects the transit cards 15 minutes before the ETA of the flight. Position at the Transit gate 05 minutes to ETA of the flight. On passenger arrival at the transit gate, request for passengers to come in a queue and call out for transit passengers to display their final destination boarding pass (BP). If passenger does not have a BP then verify the final destination from the ticket or check with the passenger. Distribute one transit card to each passenger. Brief passengers the gate number and the reporting time. Confirm with the Airline official / Arrival staff / Dispatcher for anymore transit passengers disembarking. On completion of the distribution process, establish the number of transit cards distributed after subtracting the total number of transit cards arranged from the transit cards remaining.

PSS - BG / SPSA

3.2 Distribution of Transit Cards PSA 3.2.3 3.2.4

3.2.5 3.2.6 3.2.7 3.2.8 3.2.9

3.2.10 Tally the transit cards distributed with the remaining passengers on board and also with the LDM / Arrival staff / Dispatcher. 3.2.11 Inform the total transit figure to SPSA / PSS.

Date: March 01, 2009

This document is uncontrolled if found in hard copy, unless stated otherwise. Revision 1

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