Professional Documents
Culture Documents
이성훈 - 석사논문
이성훈 - 석사논문
2008
2009
, (1) Trevino Meyer 3
, ,
, (2) Kelley
,
(3)
, (4)
,
.
,
, ,
()
()
() .
- i -
,
,
. 2008
11 22 2 255
.
, 10,
(BI) 8, 20
, 24, 9, 71
, Likert 7
.
, 1)
, 2) , 3)
, 4)
,
.
1) ,
(+)
, (+)
.
,
(+)
- ii -
.
2) ,
, , (+)
, , ,
(+) ,
, .
,
, , ,
(+) .
,
(+)
.
3) , , (+)
,
, .
(+)
,
.
, Trevino
- iii -
,
.
.
4) ,
.
, Baron &
Kenny (1986) .
,
.
.
.
,
.
,
.
LISREL
,
.
- iv -
ABSTRACT
The main purpose of this study is the empirical investigation concerning the
issues such as 1) whether ethical leadership
Trevino (2006) has some positive effects on "exemplar followership" with two
dimensions
of
critical
independent
thinking
and
active
participation
Meyer &
Allen (1990), 3) whether the above ethical leadership has some positive effects
on the organizational commitment, and 4) how the above followership functions
as a mediator between the ethical leadership and the followership, to be more
concrete, whether the followership is complete mediator or partial mediator.
Based on the results of empirical research on the 255 subjects, firstly, this
study finds that ethical leadership has some positive effects on followers' active
participation, but has no positive effect on followers' critical
thinking.
Secondly, this study finds that followers' level of critical
independent
independent
- i -
independent thinking
- ii -
independent
1 1
1 1
2 5
1. 5
2. 6
2 8
1 8
1. 8
2. 12
3. 23
4. 26
2 27
1. 27
2. 34
3. 68
3 73
1. 73
2. 76
3. 79
3 89
1 89
2 90
1. 90
- i -
91
3. 93
3 94
1. 94
2. 95
3. 95
4 96
1. 96
2. 96
2.
4 98
1 98
1. 98
2. 98
3. 99
2 103
3 105
1. 105
2. 108
3. 113
4. 115
5 118
1 118
2 121
123
- ii -
2-1. BI 16
2-2. (ELS: Ethical Leadership Scale) 24
2-3. 41
2-4. 52
2-5. Kelley (1992) 55
2-6. ( ) 69
2-7. ( ) 70
2-8. 73
2-9. 80
2-10. 82
2-11. 83
2-12. 84
2-13. (membership focus) 85
2-14. (performance focus) 86
4-1. 99
4-2. 100
4-3. 101
4-4. 102
4-5. 104
4-6. 106
4-7. 107
4-8. 110
- iii -
4-9. 111
4-10. 112
4-11. 114
4-12. ( ) 116
4-13. ( ) 117
2-1. 11
2-2. 23
3-1. , , 89
- iv -
1
1
,
.
,
.
,
.
, (ethical
argument) (ethical organizational behavior) ,
2
.
(Baumhart 1961; Brenner & Molander 1977).
.
,
.
.
- 1 -
(Kohlberg, 1969; Trevino, 1986).
.
Brown & Trevino
& Harrison(2005) ,
,
.
(Ethical Leadership)
, (moral person)
, (moral manager)
.
(demonstration)
(promotion)
. ELS(Ethical Leadership Scale)
.
(anti-productive) (-) , (productive)
(+) .
Trevino
,
,
.
, , , ,
- 2 -
.
.
(leadership attribution) . Meindl &
Ehrlich & Dukerich(1985), Meindl & Ehrlich(1987, 1988) ,
(attribute)
.
,
.
Meindl(1985) Lieberson & O'Connor(1972), Pfeffer(1977)
.
,
. Meindl(1990, 1993)
(social contagion)
. Meindl
,
,
.
,
, . ,
(catalyst)
?
- 3 -
, .
.
1)
.
2)
.
3)
.
4) ,
,
.
2
1.
,
,
.
2008 11 22 2
255 .
, 10,
(BI) 8,
- 5 -
20, 24,
9, 71 ,
Likert 7 .
,
.
, ,
(frequency analysis) (crosstabulation analysis)
, , , ,
(correlation analysis)
, , Cronbach's
(reliability analysis) .
2.
5 .
1
.
2 , , ,
,
.
3 , ,
,
, ,
- 6 -
.
4 ,
, .
.
5 ,
.
- 7 -
2
1
1.
,
. Trevino
.
, (ethical
argument) (ethical organizational behavior) ,
2
.
(cynicism)
.
Brown(2007) 2006 Harris Interactive Poll 2006
Harvard National Leadership Index
,
.
. Ethics Resource Center 2005 National Business Ethics Survey
80% , ,
.
- 8 -
,
.
Brown(2007) . 1)
. 2)
. 3) , . 4)
. 5) .
,
.
,
.
,
.
(Bass & Avolio, 2000).
(Bono
& Judge, 2003; Conger, 1999; Shamir, 1999).
, , ,
, .
(Bass & Steidlmeier, 1999;
Kanungo & Mendonca, 1996; May, Chan, Hodges, & Avolio, 2003).
,
- 9 -
.
Trevino, Brown & Hartman(2000, 2003)
(ethical leadership)
(qualitative study) . 20
20 ,
,
.
(qualitative study) .
.
.
(traits), (character), (altruistic motivation)
(moral person)"
.
Trevino (moral manager)"
.
(proactive efforts) .
,
,
,
.
- 10 -
(Trevino,
Brown & Hartman, 2000, 2003).
, , , , ,
, (Avolio, Zhu & May, 2004)
,
,
, (moral person) (moral manager)
.
2-1.
(hypocritical leader)
(ethical leader)
(Moral
Manager)
(unethical leader)
? ?
(ethically neutral leader)
(Moral Person)
Trevino & Hartman & Brown(2000)
(promotion) .
2.
.
, Lewin, LIippit & White(1939)
(authoritarian),
(participative), (delegative)
.
,
.
, ,
(ought to do)
. ,
.
(are doing)
.
, .
. /
- 12 -
. (leader traits)
(perceived leader effectiveness)
(honesty, truth-telling), (integrity, principled behavior),
(trustworthiness, can be trusted)
(Den Hartog et al., 1999; Kirkpatrick & Locke, 1991; Posner & Schmidt, 1992;
(cognitive trust),
, , (McAllister, 1995)
(Dirks & Ferrin, 2002).
(Avolio, 1999;
Kouzes & Posner, 1993).
(integrity)
(honesty) (perceptions of
leadership effectiveness) .
(virtue) (virtue ethics) ,
(2008)
.
,
Simons(2002) (behavioral integrity, BI)
.
BI .
Simons et al. (2007) 107 1,944
BI . BI
(trust in management),
(interpersonal justice), , ,
- 15 -
. BI
BI ,
(trickle-down effect)
. BI
.
(reverse in-group effect) .
Simons et al. (2007) .
2-1. BI
1. .
2. .
3.
preaches.
manager
shows
the
same
my
manager
4.
5.
.
6.
.
promises
7. ,
happen.
8.
, .
- 16 -
Simons(2002)
, BI
.
, .
. (considerate or fair treatment)
, ,
. Tyler(1986)
, (support)
(fairness judgments) . Alexander &
Ruderman(1987),
.
(interactional fairness) (Bies & Moag, 1986).
(dignity) (respect) .
. (consideration-oriented)
(Yukl, 2002).
.
Trevino, Brown & Hartman(2000, 2003)
.
(Avolio, 1999), (Trevino, Brown & Hartman,
2003),
(Gini, 1998; Trevino, Brown & Hartman, 2003) .
Rasinski & Spodick(1985)
- 18 -
, .
, /
, ,
.
(deficiency bias) (Schwab,
1980). ,
. (social learning theory)
.
.
Brown & Trevino(2006) Brown & Harrison & Trevino(2005)
(social learning theory), Albert
Bandura (Bandura, 1961, 1963, 1977, 1986, 1989 )
. Bandura(1986)
.
(Bryan & Test, 1967; Rosenhan & White, 1967).
(House, 1977; Bass, 1985; Kouzes & Posner, 1987),
(Avolio, 1999;
Avolio & Bass & Jung, 1999; Kelman, 1958).
- 19 -
.
1) .
,
. 2) .
.
. 3)
.
. .
Bandura(1989a, 1989b) , Piaget
,
.
, Bandura
, , (
, , ),
.
.
(symbolization),
(forethought), (vicarious experience), (self-regulation)
(Bandura, 1989a). , , ,
.
Bandura
Bandura(1982) (self-efficacy).
,
- 20 -
.
.
, .
Bandura ,
(self efficacy) .
.
(self-esteem)
. Bandura
,
.
, .
. .
.
.
(Yukl 2002).
. Bandura ,
. , (direct experience)
(vicarious experience)
, (behavior) (consequences)
- 21 -
.
Bandura ,
(observative learning) (role modeling)
. (matching)
, , , (Bandura 1986).
. Gini(1998)
Aristotle .
, ,
. , ,
,
.
(Bandura, 1986).
.
.
.
.
,
Trevino
.
- 22 -
3.
2-2.
.
Trevino, L. K., Hartman, L. P., & Brown, M.(2000)
,
.
, Brown & Harrison & Trevino(2005) (construct)
.
10
- 23 -
1.
.
2.
.
3.
.
4.
.
5.
6. Can be trusted
6. .
with employees
8. Sets an example of how to do
7.
.
8.
9. ,
making
decisions,
asks
10. ,
? .
- 24 -
.
3)
.
Avolio & Zhu & May(2004)
.
. ,
. ,
.
4.
,
,
.
,
.
, .
(moral manager)
Bandura
- 26 -
.
.
, Trevino
,
.
. Wimbush(1999) Kohlberg(1969)
(cognitive moral development) (supervisory
influence)
. ,
.
.
.
,
.
2
1.
Kelley(1992)
, (follower) (Old
- 27 -
- 28 -
,
.
,
.
. Kelley
,
10~20% ,
80~90% (people)
(Kelley, 1992).
Chaleff(1995) , 2
Hitler 600 (European Jews)
.
.
,
2
. Fromm(1941)
Adorno et al.(1950) .
Fromm(1941) (Psycho-analysis) ,
Nazis
Sado-masochism . , Hitler
(bad leadership)
- 29 -
.
Adorno et al.(1950)
(fascism)
, Fromm(1941)
(authoritarian pattern) .
, Hannah Arendt 1963
Eichmann in Jerusalem: A Report on the Banality of Evil(New York: Viking
. 2
Adolph Eichman , Arendt(1963) Eichman
. Eichman
,
.
Arendt , (the banality of evil)
.
, (following)
, Stanley Milgram 1961
. Milgram(1963) , 1961
. 4
. 1 ,
. ,
.
15 , 15
. () (
Press
- 30 -
) .
,
.
,
, .
450
.
( )
.
, Milgram 150
,
. 4
.
0.1 450
.
65 450 .
Milgram .
48 ,
21 ,
10 .
40,
30 .
Stanford Philip G. Zimbardo Milgram
- 31 -
.
.
.
.
1971 Zimbardo Milgram , 70
, , , 24
. Stanford (Stanford
Prison experiment).
. 14
, 6 .
,
.
Zimbardo(1973 a, b, c, 2007)
.
, 1961 45 Milgram
. 2006 U. C. Santa Clara Jerry M. Burger
, ,
45 . 20
81 29 41 .
Burger Milgram
150
.
70%
.
- 32 -
Burger
63%
. 2007 1
3 ABC Primetime , Replicating Milgram: Would
People Still Obey Today? Santa Clara
(http://www.scu.edu/cas/psychology/faculty/upload/Replicating-Milgram.doc)
, 2009 American Psychologist
.
2 ,
,
.
(dialectic).
,
(Kelley 1992).
.
Bennis(1999)
.
.
. ,
,
- 33 -
2 .
(theoretical) ,
, (order)
. (practical) ,
.
,
.
Kellerman(2008)
2.
. Pigors
Pigors(1934) ,
(mutual stimulation) . ,
, ,
.
,
(to cooperate in a common cause).
, .
Pigors
, , , .
(1) (constructive follower)
. ,
- 34 -
.
.
(2) (routine follower)
, .
.
(3) (impulsive follower)
.
.
.
(4) (subversive follower)
.
,
.
.
. Zaleznik
Zaleznik(1965) Freud , -
. Zaleznik
- 35 -
. Zaleznik -
. -
.
Zaleznik (dominance)
(submission) (active)
(passive) ,
, ,
,
.
(1) (impulsive subordinates)
(fantasy) .
(rebellion)
. -
, (impulsiveness)
(rebellion) .
. (spontaneous) (courageous)
. ,
.
,
.
.
(subordinate)
- 36 -
(compulsive subordinates)
,
.
,
.
.
.
.
Zaleznik ,
. ,
. Zaleznik
, (doubt), (attitude reversal),
(hidden aggression), (denial of responsibility) .
(3) (masochistic subordinates)
.
.
,
. .
.
(4) (withdrawn subordinates)
.
(2)
- 37 -
.
.
. .
.
. , ,
.
. .
.
.
Zaleznik , -
(resoponses to the inner tension)
.
.
, , Zaleznik
Pigors(1934)
.
. Hersey & Blanchard
(trait theory), (behavioral theory), (situational
theory) .
, (leader
based theory), (follower based theory),
(relationship based theory) .
- 38 -
.
.
.
.
.
Vroom & Jago(2007) , (situation)
3 . (1)
. (2) . (3)
(consequences) .
(dispositional) (situational)
. Vroom & Jago(2007)
(a process of
motivating others to work together collaboratively) .
. ,
.
(if-then relationship),
- 39 -
.
Kerr & Jermier(1978, 1997)
. (Substitutes for
Leadership) , (substitutes) (neutralizer)
2 .
,
.
. Kerr & Jermier
. Kerr & Jermier
, , .
. ,
, ,
,
,
.
,
.
.
. ,
- 40 -
(Yukl, 1996). ?
.
Hersey Blanchard
,
(Hersey &
Blanchard, 1977). Hersey Blanchard Reddin 3
Ohio (initiating structure)
(consideration) .
(task behavior) (relationship behavior) 2
4 , 4
.
2-3.
- 41 -
4
,
.
1) (telling)
. 2)
(coaching) . 3)
(participating) . 4)
(delegating)
.
(telling style)
. , , , ,
.
. ,
,
.
, ,
.
(coaching style)
.
,
.
. ,
,
.
- 42 -
(participating style)
. ,
.
,
, ,
.
(delegating style)
.
,
. , ,
.
, (maturity)(Hersey & Blanchard, 1977)
, (development stage)(Hersey & Blanchard, 1985),
(readiness)(Hersey & Blanchard, 1988) .
.
.
, (1)
(2)
.
, ,
. .
.
- 43 -
,
(Hersey & Blanchard & Johnson, 1996).
.
.
. , .
,
.
,
.
(ability) (willingness) 2 ,
4 .
R1, R2, R3, R4 .
.
, R1 .
.
R2 .
.
, ,
.
R3 .
.
R4 .
- 44 -
,
.
,
.
,
,
,
(Hersey & Blanchard & Johnson, 1996). .
(R1).
.
(telling). ,
,
.
, , , ,
. .
, ,
, ,
, .
R2 . ,
.
. ,
, .
.
- 45 -
,
. (coaching) .
. , , ,
.
.
. ,
,
. ,
.
R3 .
.
.
. ,
.
(participating) .
,
,
. ,
. , ,
.
(R4).
- 46 -
.
,
. ,
.
. (delegating) .
,
.
Hersey & Blanchard
.
.
.
Reddin(1967) 3
(3-dimensional management style theory) .
(, , )
.
Hersey & Blanchard(1969)
(life-cycle theory of leadership) ,
.
(, )
.
, Korman(1966)
Korman(1966)
, Hersey & Blanchard
- 47 -
linear() curvilinear()
.
Hersey & Blanchard(1982)
. Hersey & Blanchard
(situational leadership theory) .
.
.
Hersey & Blanchard(1982),
. ,
. curvilinear()
. ,
. ,
(single-continuum), 1982
(multiple-continuum) . ,
1 2
4 .
Aldag & Brief(1981) .
R2 R3 . ,
R2 , R3
.
Graeff(1997) (R2, R3)
. ,
,
. ,
- 48 -
.
Blanchard & Zigarmi & Zigarmi(1985)
2 (Situational Leadership Theory II : SLT
II) . .
(maturity level) (development level)
, (competence)
(commitment) .
Graeff(1997) , SLT 2 ,
(cosmetic changes) (substantive
changes). ,
,
.
.
telling, selling, participating, delegating 4
, SLT directing, coaching, supporting,
delegating .
.
, .
, (development level)
.
(competence) (commitment) ,
,
.
,
- 49 -
.
, , ,
,
(Randolph & Blackburn, 1989). ,
,
.
(Graeff, 1997).
, .
,
(Randolph & Blackburn, 1989). ,
(Chonko,
1986; Ingram & Lee & Skinner, 1989). ,
(Hunt & Chonko & Wood, 1985), ,
.
(Porter & Steers
& Mowday, 1974) . ,
,
.
.
(Graeff, 1997).
. .
(readiness) . (readiness)
(job readiness, ,
Hersey & Blanchard(1988)
- 50 -
) (psychological readiness,
, ) . (ability)
(willingness) .(Hersey & Blanchard & Johnson, 1996).
.
, Hersey & Blanchard(1988)
. ,
.
.(Hersey & Blanchard & Johnson, 1996)
, R1 R2, R3
R4 ,
. .
, R1
. (telling)
.
R2
.
(clarifying
selling coaching) . ,
.
R3 ,
.
(involving participating)
. ,
- 51 -
.
R4 ,
(self-management)
(empowering) . ,
.
1996 ,
(Hersey & Blanchard & Johnson, 1996).
. .
2-4.
1977
Reddin(1967)
1982
1985
directing,
coaching,
delegating
- 52 -
supporting,
1988
1996
Graeff(1997)
. ,
.
.
.
.
. Kelley
,
.
.
. Kelley
.
Kelley(1992) (independent and critical thinking)
(active engagement) .
(exemplary follower),
(alienated follower),
(conformist),
(passive follower),
(pragmatic survivor) .
- 54 -
Kelley(1992)
.
(1) (Alienated)
.
. 1525%
.
.
.
3 2,
.
. Kelley
3 2 .
3 1 .
- 55 -
,
.
.
(2) (Conformist)
, . 2030%
. . ,
.
.
.
.
, Fromm
.
.
.
.
.
,
.
.
- 56 -
,
.
.
.
.
. ,
, ,
.
(3) (Pragmatist)
2535%
, .
.
.
.
.
.
, .
,
.
.
- 57 -
.
.
(4) (Passive)
510% .
, .
.
.
, Kelley
.
.
.
.
.
.
.
.
. (Following)
.
- 58 -
.
(5) (Exemplar)
. 510%
.
.
.
.
.
.
.
.
.
.
. ,
. ,
.
,
- 59 -
. ,
. (commons) .
,
.
, ,
. , .
.
.
.
. , .
.
.
.
.
.
.
Kelley 2
,
. Kelley
,
.
. Kelley
(critical path)
- 60 -
.
. Chaleff
Chaleff(1995) Kelley(1992) ,
. Chaleff(1995)
,
. ,
.
,
.
(courage) .
, , 1)
, 2) , 3) , 4) , 5)
. Chaleff(1995) , (effective leader)
(effective follower) .
(Courage to Assume Responsibility),
.
(paternalistic) .
,
.
(values-based action) .
(Courage to Serve),
.
.
(Courage to Challenge),
- 61 -
(sense)
.
(appropriate) ,
,
, .
,
.
, ,
.
,
.
5 ,
. ,
. .
.
.
, , , ,
.
Chaleff(1995) , ,
. (support)
, (challenge)
. 1)
(partners), 2)
(implementers), 3)
(individualists), 4) (resources)
- 62 -
.
(1) (Partners)
(goal-oriented),
.
.
.
(2) (Implementers)
,
.
, , .
,
.
(3) (Individualists)
, , .
,
.
.
(4) (Resources)
, (available),
(not committed).
,
(minimum) .
- 63 -
. Kellerman
Kellerman(2008) Kelley(1992) Chaleff(1995)
. Kellerman(2008) , .
(Followers are us).
. .
. (the human condition)
.
.
.
, Kellerman(2008) ,
,
.
Cleveland(1997) ,
, (power) . ,
, (trickle-down).
Cleveland (things) (information)
.
, .
. , Cleveland(1997) (Information
Revolution) . 1)
, .
2) ,
(diversity) . 3)
- 64 -
. 4)
(policy answers) .
,
.
James Surowiecki (Wisdom of Crowds) ,
(many) (few) .
Surowiecki (2004) , , , ,
.
, 1) (diversity), 2) (independence), 3)
(decentralization), 4) (aggregation) 4 .
, , ,
.
2002 .
(Gaza)
(West Bank) (targeted killing) .
1
, .
.
Dan Halutz
.
.
. (immoral)
- 65 -
(illegal) . 27
(moral statement) . ,
,
.
, .
Kellerman(2008) , (This is the time of the
follower). .
Kellerman(2007, 2008)
, (level of engagement)
. , (isolates),
(bystanders), (participants), (activists),
(diehards) 5 .
(1) (Isolates)
.
, , .
. (alienation)
.
.
,
.
(2) (Bystanders)
Kellerman(2008) , 4
.
, .
- 66 -
, (group dynamic)
. (withdrawal) (declaration
of neutrality), (status quo)
.
(3) (Participants)
. , ,
.
.
(4) (Activists)
.
, , .
.
(5) (Diehards)
(diehards) , ,
, .
(cause) ,
.
. .
(6) (good follower)
Kellerman .
. Kellerman(2008)
- 67 -
,
, , , ,
.
, . .
Kellerman(2008) (bad) (support) ,
(oppose) .
. (ineffective)
(unethical) ,
(effective and ethical) . ,
, .
3.
Kelley(1992) .
,
.
( Meyer
(2007) ) Kelley(1992)
. Kelley(1992)
.
Kelley , 2
. 2
2
.
- 68 -
, Kelley(1992)
, .
.
2-6. ( )
11.
significantly
to
the
leader's
or
the
organization's goals?
12. Do
you
try
to
solve
the
tough
12. ,
you?
13. Do you help out other co-workers, making
13.
any credit?
14.
ideas
or
plans,
playing
the
devil's
15. , ,
16.
- 69 -
17.
are told?
18. When
the
leader
asks
you
to
do
18.
than
the
leader's
or
19.
the
organization's standard?
20. Do your assert your views on important
20.
leader?
Kelley 1992
.
2-7. ( )
1.
you?
- 70 -
2.
.
3.
4.
.
5.
6. Do
you
actively
develop
distinctive
6.
7.
8.
9.
- 71 -
10.
Kelley 1992
5 , (2001)
,
Colangelo(2000), (2003) . Kelley
.
Colangelo(2000) 567
, ,
. Colangelo(2000) Kelley(1992)
Kelley(1992)
, (active engagement),
(critical thinking), (passion), (team mindedness) 4
.
, (2000) 1,000
, (1999)
, (empowerment)
.
,
Kelley(1992)
.
Kelley
Kelley(1992)
- 72 -
3
1.
(organizational commitment) , ,
, , ,
.
2-8.
Becker(1960)
, ,
Sheldon(1971)
(identity)
Kanter(1968)
(social actor)
Hrebiniak &
Alutto(1972)
Salancik(1977)
Brown(1969)
,
, , ,
- 73 -
Wiener(1982)
Mowday, Porter & (the relative strength of an individual's
Steers(1979)
identification with and involvement in a particular
organization)
O'Reily &
Chatman(1986)
(the psychological attachment felt by the person for the
organization)
Meyer &
Allen(1990)
(a psychological state that binds the individuals to the
organization)
(a bond or linking of
the individual to the organization)
Meyer &
(a force that binds an individual to a
Herscovitch(2001)
course of action of relevance to one or more targets
(2001) Meyer & Herscovitch(2001)
,
.
.
, Robbins(2001) ,
(identification)
(membership) (the degree to which an employee
identifies with a particular organization and its goals and wishes to maintain
- 74 -
.
, ,
, ,
(Mowday, 1998).
.
, (turnover)(Mowday, Steers &
Porter, 1982), (pro-social behavior)(OReilly & Chatman, 1986),
(turnover intention)(Poznanski & Bline, 1997), (absenteeism)(Angle
& Perry, 1986), (altruism) (Wasti,
2005) .
Benkhoff(1997)
.
Wright, Gardner & Moynihan(2003) (HR practices)
, ,
.
Rashid, Sambasivan & Johari(2003) (corporate-culture
type) ROA, ROI, (current ration)
.
Gmr & Schwerdt(2005)
- 75 -
(predictor) .
.
2.
Mowday, Steers & Porter(1979) (OCQ: Organizational
Commitment Questions), O'Reilly & Chatman(1986) 3 , Meyer &
Allen(1990) 3 .
Mowday, Steers & Porter(1979)
(identification) (involvement)
. , 3
, 1) - (organizational
identification), 2) (involvement), 3)
(loyalty) .
Mowday, Steers &
Porter(1979) .
, , 3
.
O'Reilly & Chatman(1986) 1)
(compliance or exchange), 2) (identification or
affiliation), 3) (internalization or value congruence)
- 76 -
.
,
, ,
.
Mowday, Steers & Porter(1979) (OCQ) O'Reilly &
Chatman(1986) , (organi
zational identification) .
O'Reilly & Chatman(1986)
(organizational identification)
(Mathieu & Zajac, 1990).
.
(Mathieu & Zajac, 1990).
Meyer & Allen(1990)
3 ,
.
(affective commitment)
(Identification) (Involvement),
. (want to)
. (OCQ)
, (OCQ)
(Pierce, Rubenfeld, & Morgan, 1991;
Allen & Meyer, 1991). Meyer & Allen(1991) (OCQ)
3
- 77 -
0.83 .
(continuance commitment)
side-bet theory
. (need to)
.
.
(obligation)
(normative commitment). (ought to)
.
Wiener(1982) ,
(totality) .
Wiener & Vardi(1980) 1)
, 2)
, 3)
(should)
.
Mowday, Steers &
Porter(1979) Meyer & Allen(1990),
.
.
- 78 -
(2001)
,
(constructs)
, , 3 ,
- (discriminant-convergent validity) .
Meyer & Allen(1990) .
3.
,
.
Etzioni(1961)
(moral) ,
(calculative) , (alienative)
.
Kanter(1968)
(continuance) ,
(cohesion) ,
(control) . Etzioni(1961)
, Kanter(1968)
.
Staw(1977) Salanick(1977)
- 79 -
.
.
,
(self-reinforcing cycle) .
Salancik(1977) (to act is to
commit oneself)
. (explicitness), (revocability),
(volition), (publicity) 4
.
Meyer & Allen(1990) Becker(1961)
, Mowday & Porter & Steers(1974)
, , ,
.
, .
2-9.
Etzioni(1961)
Kanter(1968)
- 80 -
(
)
Staw(1977),
Salancik(1977)
(
)
Meyer & Allen(1990)
(2001)
1.
2.
3.
4.
this one.(R)
5.
organization. (R)
6. .
organization. (R)
7. This organization has a great deal of
7.
8.
my organization.(R)
- 82 -
.
2-11.
1.
lined up.(R)
2. ,
decided
wanted
to
leave
.
3. ,
my
organization now.
4.
my organization now.(R)
5. ,
.
6.
,
.
7.
8.
- 83 -
would
require
considerable
personal
. -
.
2-12.
1.
.
2.
.
3.
4.
5.
,
.
6.
- 84 -
.
7.
.
8.
.
Affective commitment
is important to me.
- 85 -
Continuance commitment
organization now.
is a matter of necessity.
Normative commitment
now.
.
2-14. (performance focus)
Affective commitment
Working
toward
this
organization's
of me by this organization.
Continuance commitment
- 86 -
organization.
I cannot risk putting in less than the
Normative commitment
what
is
needed
to
achieve
its
objectives.
,
(high sacrifice) (low
alternative)
, 7, 8
,
, 8 6
( 1999).
,
(Dunham
& Grube & Castaneda, 1994). Dunham & Grube & Castaneda(1994)
Meyer & Allen(1990)
- 87 -
, ,
,
0.43 - 0.51 .
,
Meyer & Allen(1990) .
- 88 -
3
1
Trevino Bandura
. ,
() ()
. ,
.
.
3-1. , ,
- 89 -
,
, ,
( ) ( )
() .
2
, , ,
. (1)
, (2) , (3)
.
1.
(role
modelling) (observative learning)
(social learning process) .
.
(ELS)
.( 1),
.( 3), .( 4),
.( 7) ,
- 90 -
.
.
1. (+)
2. (+)
,
.
.
2.
Kelley(1992) Kelley(1992)
,
.
,
- 91 -
.
.
, (2007) Kelley(1992) 2
.
, , (+)
, .
, ,
, side bet theory
.
.
(2007)
. .
(1)
3. (+)
4. (+)
- 92 -
5. (+)
.
(2)
6. (+) .
7. (+) .
8. (+) .
3.
,
, (Lowe & Kroeck, &
Sivasubramaniam, 1996). (shared values)
(Burns, 1978),
. Bass(1985)
.
, Brown & Trevino(2006) ,
, ,
. Brown et al.(2005)
.
, Mayer & Kuenzi & Greenbaum & Bardes & Salvador(2009)
- 93 -
10. (+)
11. (+)
3
1.
2.
, Kelley(1992)
2 , 10, 20
.
.
1 7 Likert 7 .
, (1998)
Cronbach's 0.73, Cronbach's 0.93, ,
(2000) Cronbach's 0.78,
Cronbach's 0.88.
. Cronbach's 0.7
.
3.
, , ,
.
, ,
.
1 7 Likert 7 .
, Meyer & Allen(1990) , ,
Cronbach's 0.87, 0.75, 0.79. Cronbach's
0.7
.
4
1.
2008 11 22
2 . 11
30 23, 40 38, 10 10, 90 75, 20 16,
40 34, 20 12, 10 10, 20 20, 20 16, 1
1 . 301 255 (
85%).
2.
, SPSS 12.0 ,
- 96 -
.
2
LISREL ,
SPSS
SPSS
.
- 97 -
4
1
1.
SPSS 12.0
, .
,
(frequency analysis) (crosstabulation analysis) .
, , ,
(correlation analysis)
.
, Cronbach's
(reliability analysis) .
2.
.
.
(Internal Consistency Reliability)
(Cronbach's alpha) .
0.7
,
.
- 98 -
4-1.
3.
10
.933
.923
10
.890
.880
10
.813
.713
.718
.843
.782
.782
.718
.749
(factor analysis) .
,
(principle component analysis)
, , Kaiser
(varimax rotation) .
(exploratory factor analysis)
.
- 99 -
.
. , 6 (BI)
.
4-2.
I_1
0.647
I_2
0.617
I_3
0.647
I_4
0.684
I_5
0.715
I_6
0.635
I_7
0.727
I_8
0.722
I_9
0.717
I_10
0.724
(Eigen)
5.639
(%)
62.657
(%)
62.657
.
- 100 -
2 .
2
, . ,
5 2
, 5
2
.
Kelley
4-3.
II_1
II_2
II_3
II_4
II_5
II_6
II_7
II_8
II_9
II_10
III_1
III_2
III_3
III_4
III_5
III_6
III_7
III_8
III_9
III_10
(Eigen)
(%)
(%)
- 101 -
.618
.707
.760
.746
.570
.692
.711
.670
.686
.563
.619
.379
.496
.444
.665
.439
.278
-.060
-.033
.124
6.263
31.314
31.314
-.083
-.093
.146
.144
.417
.324
.256
.156
.218
.286
.341
.537
.420
.560
.108
.322
.521
.676
.735
.746
3.397
16.986
48.301
.
Meyer & Allen(1991)
. , IV-2, IV-3
.
4-4.
IV_1
IV_2
IV_3
IV_4
IV_5
(AC)
IV_6
IV_7
IV_8
IV_9
IV_10
IV_11
IV_12
IV_13
(CC)
Iv_14
IV_15
IV_16
IV_17
IV_18
IV_19
IV_20
IV_21
(NC)
IV_22
IV_23
IV_24
(Eigen)
(%)
(%)
1
.167
.108
.224
.017
-.016
.013
.297
.055
.405
.600
.739
.523
.572
.704
.704
.634
.355
-.202
-.082
.109
.255
.218
.139
-.138
3.580
14.919
14.919
- 102 -
2
.422
.155
.382
-.058
.808
.849
.441
.744
.414
.088
.137
.475
.254
-.177
-.211
-.174
.047
.473
.180
-.001
-.065
-.068
-.049
.448
3.537
14.738
29.657
3
.584
.517
.537
-.424
.000
.006
.304
.127
-.306
.068
.179
-.102
.089
.099
.042
.219
.230
.448
.393
.684
.627
.685
.567
.179
3.486
14.525
44.181
(, 2001) .
.
. , 3, 6,
4 .
2
,
. ,
,
(, 2005).
Pearson
.
- 103 -
4-5.
Pearson
()
N
255
Pearson
.795(**)
()
.000
255
255
Pearson
.502(**)
.441(**)
()
.000
.000
255
255
255
Pearson
.036
.005
.387(**)
()
.563
.931
.000
255
255
255
255
Pearson
.307(**)
.361(**)
.287(**)
-.084
()
.000
.000
.000
.182
255
255
255
255
255
Pearson
.217(**)
.236(**)
.081
-.113
.005
()
.000
.000
.195
.071
.936
255
255
255
255
255
255
Pearson
.298(**)
.280(**)
.301(**)
.082
.045
.333(**)
()
.000
.000
.000
.191
.476
.000
255
255
255
255
255
255
** 0.01 () .
- 104 -
3
1.
1 2
, (, , , , , )
,
, ,
(linear regression analysis) .
1 , 4-6 .
1, (, , , , ,
) , ( ,
) . , , , ,
. ,
, , ,
.
2, 1
.
, 1
,
(p.<0.05),
.
1 2 ,
. 1 .
- 105 -
,
.
4-6.
IT
2
R
F
*:p<0.05,
4.340
-.009
.374
.276
.159
-.296
-.116
-.148
.176
-.024
.166
.214
.221
.025
.648
-.099
**:p<0.01,
:
1
2
10.897
.000***
4.351
8.723
-.674
.501
-.009
-.673
2.506
.013*
.375
2.495
1.746
.082
.275
1.737
.863
.389
.158
.844
-1.597
.112
-.297
-1.575
-.532
.596
-.115
-.526
-.536
.592
-.149
-.536
.841
.401
.176
.838
-.102
.919
-.024
-.101
.849
.397
.168
.837
.940
.348
.213
.933
1.216
.225
.222
1.203
.086
.932
.026
.089
1.718
.087
.650
1.703
-.866
.387
-.100
-.864
-.002
.144
2.247**
-.035
.000***
.502
.013*
.084
.400
.117
.600
.593
.403
.920
.404
.352
.230
.929
.090
.389
.972
.144
2.096*
***:p<0.001
2 , 4-7 .
- 106 -
( 1)
(, , p<0.05)
.
( 2),
(t=8.071, p<0.01)
. 2 .
4-7.
:
1
IT
2
R
F
*:p<0.05,
4.634
-.002
.188
.062
.028
-.103
.067
-.154
.060
-.120
.247
-.090
.467
.457
.742
.025
**:p<0.01,
t
12.386
-.143
1.343
.415
.160
-.591
.327
-.595
.307
-.536
1.340
-.423
2.738
1.659
2.095
.227
.000***
.886
.181
.679
.873
.555
.744
.553
.759
.592
.182
.673
.007*
.099
.037*
.820
2.668
.000
.109
.123
.228
.110
-.051
.029
.091
-.184
-.014
.014
.275
.257
.408
.095
.386
.131
2.005*
6.560
.042
.887
.952
1.488
.713
-.284
.127
.532
-.945
-.086
.075
1.831
1.065
1.312
1.007
.000***
.967
.376
.342
.138
.477
.777
.899
.595
.346
.931
.940
.069
.288
.191
.315
8.071
.345
6.553***
***:p<0.001
- 107 -
.000***
2.
3~8
. (, , ,
, , ) , (linear
regression analysis) ( 1~9). 4-8 1~3, 4-9
4~6, 4-10 7~9 .
,
( , , )
.
.
,
( 2, 5, 8). ,
,
. 3~5
.
(+)
(2007) ,
(2007)
.
,
.
,
- 108 -
( 3), ( 9)
( 6) .
6, 8 , 7 .
(+) ,
(2007) .
, side bet theory
.
, Trevino
,
.
.
- 109 -
4-8.
1
4.484
.020
1.027
.306
.018
.944
.346
-.191
-.860
.391
-.119
-.530
-.273 -1.164
.246
-.219
-.459 -1.676
-.442 -1.610
IT
5.319
7.170 .000***
3.459 .001**
-.266 -1.231
.220
-.936
.351
-.297 -1.307
.193
.095
-.428 -1.570
.118
-.470 -1.769
.078
.109
-.499 -1.816
.071
-.401 -1.505
.134
-.602 -1.941
-.085
.341
.050
.291
.903
.054
-.568 -1.840
-.240
.810
-.090
.311
1.070
.286
-.120
-.355
.405
.430
.020
.596
1.058
.122
*:p<0.05,
2.636
.274
.264
.849
R2
F
1.096
1.121
.191
.363
.078
7.585 .000***
:
2
.336
.139
1.070
.351
.286
.726
.067
-.626 -2.081
.039*
-.255
.799
-.037
-.108
.914
.343
1.185
.237
.213
.751
.454
.723
-.079
-.234
.815
-.084
-.256
.799
1.503
.989
.134
.324
.447
.435
1.665
1.006
.098
.316
.219
.248
.822
.583
.412
.560
.788
1.408
.161
.913
1.628
.105
.492
.896
.371
-.021
-.123
.903
-.040
-.236
.814
-.031
-.185
.853
-.192
1.845
.067
.399
.122
1.853*
**:p<0.01,
.137
1.971*
***:p<0.001
- 110 -
3.679 .000***
.178
2.692**
4-9.
4
:
5
4.439
8.843
.000
5.437
8.705
.000
4.041
6.054
.000
-.013
-.774
.440
-.015
-.909
.365
-.012
-.764
.446
.424
2.252
.025
.510
2.707
.007
.408
2.156
.032
-.126
-.635
.526
-.063
-.319
.750
-.132
-.661
.509
.217
.935
.351
.254
1.106
.270
.215
.924
.357
.198
.849
.397
.130
.562
.575
.207
.885
.377
.446
1.622
.106
.419
1.546
.124
.440
1.600
.111
IT
-.003
-.009
.993
-.037
-.109
.914
.010
.029
.977
.323
1.227
.221
.364
1.398
.164
.318
1.206
.229
-.064
-.214
.831
-.070
-.236
.814
-.054
-.179
.858
.130
.528
.598
.169
.692
.490
.109
.441
.660
.044
.155
.877
.094
.330
.741
.052
.182
.856
.272
1.191
.235
.323
1.428
.155
.232
.997
.320
.343
.927
.355
.349
.956
.340
.304
.815
.416
-.202
-.424
.672
-.053
-.111
.912
-.265
-.552
.582
.041
.281
.779
.018
.124
.901
.039
.266
.790
-.230 -2.619
.010
.086
.904
.367
*:p<0.05,
.056
.088
.060
0.795
1.196
0.796
**:p<0.01,
***:p<0.001
- 111 -
4-10.
7
3.583
6.859
.000***
-.010
-.576
.565
.602
3.074
.036
:
8
3.416
5.168
.000
1.824
2.722
.007**
-.009
-.555
.580
-.009
-.557
.578
.002**
.588
2.948
.004
.531
2.795
.006**
.174
.862
.025
.121
.904
.013
.063
.950
-.013
-.054
.957
-.019
-.079
.937
-.024
-.101
.920
-.068
-.279
.781
-.056
-.230
.818
-.029
-.122
.903
.519
1.813
.071
.523
1.824
.070
.493
1.787
.075
IT
.463
1.282
.201
.469
1.294
.197
.522
1.495
.136
.096
.350
.726
.089
.324
.746
.073
.277
.782
.430
1.378
.170
.431
1.378
.170
.475
1.578
.116
.401
1.559
.121
.394
1.528
.128
.307
1.233
.219
-.672 -2.240
.026
-.663 -2.222
.027*
-.629 -2.183
.030*
.209
.876
.382
.200
.836
.404
.031
.134
.894
-.100
-.261
.794
-.101
-.263
.793
-.274
-.733
.464
.356
.720
.472
.331
.663
.508
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.878
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.292
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.316
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.812
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.380
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.117
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.183
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- 112 -
3.
9~11
.
,
( 1), (
3). ,
,
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10 .
(+)
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,
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- 113 -
4-11.
1:
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:
2:
3:
4.235 .000***
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3.489 .001**
1.137
.257
-.011
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.477
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-.249 -1.146
.253
.379
2.046
.042
.547
-.228
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.292
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2.864 .005**
.277
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IT
.211
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.769
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1.675
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.189
.118
.441
.659
-.131
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.703
-.100
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.733
.385
1.271
.205
.121
.418
.676
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.943
.219
.859
.391
-.044
-.132
.895
.104
.368
.713
.265
.996
.320
.164
.720
.472
.075
.319
.750
.284
.665
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-.640
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.527
.219
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.281
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3.614 .000***
.168
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- 114 -
4.
.
Baron & Kenny(1986) 3 .
Baron & Kenny(1986)
. ,
, ,
. ,
,
.
,
(full mediation) , ,
(partial mediation) .
2 . Baron &
Kenny(1986) .
.
.
(t=3.319, p=.001),
- 115 -
(t=1.751, p=.082).
.
4-12. ( )
.281(3.319**)
.386(8.071***)
.169(1.751)
F
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) : t
,
10 . (main effect)
.
,
.
.
(t=3.614, p=.000),
(t=1.924, p=0.56).
.
- 116 -
4-13. ( )
.269(3.614***)
.386(8.071***)
.163(1.924)
F
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**:p<0.01,
.275(2.527*)
.172
.345
.198
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6.553***
2.869***
***:p<0.001 (
) : t
- 117 -
5
1
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(role modelling)
(observative learning)
(social learning process) , Kelley ,
2
.
3 Meyer 3
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- 118 -
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- 119 -
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,
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4) ,
.
,
Baron & Kenny(1986) .
,
.
.
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3)
- 120 -
2
,
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,
.
LISREL
,
. LISREL .
?
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.
.
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.
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, ,
- 121 -
.
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,
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.
Trevino Kelley
.
.
.
.
.
,
,
,
. .
- 122 -
, (2006), ,
, , Vol. 24, No. 4, 239-261.
- 123 -
(2001), -
- , , No. 29, 217-243.
, (2000), (followership) ,
, , Vol. 30, No.5, 1254-1264.
, , (2007), ,
, , , (2000),
, , Vol. 24, No. 1, 289-318
(2001), , , 35, 3
, 109-138
(2006), , , Vol.
13, No. 2, 19-32
, (2005), (followership)
, , Vol. 16,
No.1, 55-82.
(2006),
, 29 2 48, 1-22.
(2005),
, , Vol. 7, No. 1, 1-31.
- 124 -
(2004), , , Vol.
27, No. 2, 123-147.
(2005),
, Vol. 34, No. 3, 939-969.
, , (2008),
, ,
, , (2007),
(LMX) , , ,
Vol. 8, No.1 57-78.
, (2002), ,
, Vol. 5, 49-64.
(2002), , ,
Vol. 18, No. 2, 261-290.
, , (2006),
- 1 ,
,
(2007)
(2007),
(1999), Followership -
(Empowerment) , , Vol. 2,
No. 1, 202-221.
, (2004),
, , Vol. 26, No. 2, 171-199.
- 125 -
()
(2007), , ,
, .
(2008), :
, .
(1998), ,
, .
(2007), Leader-Member Exchange(LMX)
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, .
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, .
()
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- 126 -
, .
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.
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, .
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: , .
(2006),
: 1 , .
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, .
(2008), :
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- 127 -
: ,
.
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(2006), (The Falling Dominoes Effects)
, .
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- 128 -
: , .
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.
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: , .
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, .
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- 129 -
(2004),
, .
(2004),
: , .
(2008), , ,
.
(1996),
, .
(2003),
, .
(2008), Mentor mentee
: , .
(2001),
, .
(2008), :
, .
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?
(leadership),
(followership),
(organizational
commitment)
.
5 .
, .
,
.
02-587-0071
011-9500-3523
E-Mail:
abian@hanmail.net
- 150 -
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