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  • Holidays

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    bsrinoo
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    holidays

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    holidays

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as TXT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    11 views1 page

    Holidays

    Uploaded by

    bsrinoo
    holidays

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as TXT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Please find the list of Holidays that should be excluded using the SLA filter.

    New Year s Day Memorial Day Independence Day Labor Day Thanksgiving and Day after Christmas and day after SLA Crit definition: High Priority (30 minute initial response, 24 hours resolution) Normal Priority (4 hours initial response, 24 hours resolution) I am going to start testing for the next hour or two and will log any bugs or qu estions accordingly.

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