XTRACARE

IndianOil's XtraCare fuel station is a revolutionary initiative in petroleum retailing that combines the best bouquet of quality, quantity and warm service, with a guarantee to make your every visit a truly rejuvenating experience. It is benchmarked to international standards of quality & quantity, housekeeping, maintenance and customer service certified to globally renowned benchmarks by the competent third party agencies. XtraCare stations are subject to stringent surveillance audits done on a more comprehensive basis to assess customer service, product quality and housekeeping levels. IndianOil was the first to move several steps ahead by introducing fortnightly random sampling at XtraCare stations. The vital differentiator at the IndianOil XtraCare Station is the importance given to the frontline customer attendants. They are trained at three levels of competencies - customer service, personal hygiene/grooming and customer complaint redressals. XtraCare dealers also undergo extensive training on 'Retail Site Business Management' a unique training module incorporating best global practices in retail sales management. With highly trained attendants and forecourt managers attuned to the needs of your car, an XtraCare station offers the a range of branded fuels -XTRAPREMIUM Petrol and / or XTRAMILE Diesel, as well as world-class SERVO lubricants. From branded auto fuels, to speedy windshield wipes to quick oil checks and snappy air service, you will experience the superior services that will leave your vehicle feeling special. The non-fuel activities get a major fillip at select XtraCare stations while a wide range of loyalty programs like XTRAREWARDS, XTRAPOWER and cobranded cards give customers added benefits. The cutting edge technology introduced at select XtraCare stations includes automatic tank level gauges, temperature sensors, density measurement sensors, backoffice server with dispensing unit controls, etc. So next time you want to tank up, drive into an IndianOil XtraCare petrol pump in your neighborhood and pamper your car like never before. You will experience vehicle care beyond compare.