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  • The RCA Investigation Process: Getting Started

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    Qasim Akhtar
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    pharmacy law and ethics

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    RCA Process (2)

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    pharmacy law and ethics

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    10 views1 page

    The RCA Investigation Process: Getting Started

    Uploaded by

    Qasim Akhtar
    pharmacy law and ethics

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    The RCA Investigation Process

    Getting Started

    Gathering and Mapping the Information

    Identifying Care and Service Delivery Problems

    This has been done find the document Dex Investigation Analysing the Information - Identifying Contributory Factors and Root causes

    Read this account of the incident

    Generating Recommendations and Solutions

    Your task is to complete the Dex Action Plan outlining what steps need to be taken, and to make three recommendations in order to implement the proposed solutions

    Implementing Solutions

    Writing the Report


    This would be the final step where the outcome of the RCA is reported to management
    National Patient Safety Agency - 2009

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