Hewlett Packard

About HP

Bill Hewlett and Dave Packard formed HP in 1939. The name was decided with the toss of coin HP went public in Nov, 1957 HPs first acquisition of F.L.Moseley Company of Pasadena, producer of high quality graphic recorder; this led HP to enter printer and plotter business in 1958 HP got listed in NYSE and makes to Fortune 500 companies in 60s. Entered Asian market with joint venture with Yokogawa Electric Works, Japan in 1963. HP introduced worlds first desktop computer in 1968. HP revenue crossed 1 billion US $ in 1976 and almost tripled in next 2.5 years.

About HP

HP becomes a major player in the computer industry in the 1980s with a full range of computers, from desktop machines to portables to powerful minicomputers HP won the prestigious Deming prize for quality in 1982 HP makes its entry into the printer market with the launch of inkjet printers and laser printers that connect to personal computers in 80s HP/Intel started work on a common 64-bit microprocessor in 1994 Entered in market with HP pavilion PC and all in one design HP partners with Apple to launch Apple i-Pod Buys Compaq for $25 billion in May 2002 the largest tech merger in history.

Management

Meg Whitman: CEO and President George Kadifa: Executive VP, Global Operations John Hinshaw: Executive VP, Technology and Operations Dion Weisler: Executive VP, Printing and Personal Systems Cathie Lesjak: Executive VP and Chief Financial Officer Martin Fink: CTO and Director of HP Labs Marty Homlish: Executive VP and Chief Marketing Officer Dave Donatelli: Executive VP and General Manager,Enterprise Group Tracy Keogh: Executive Vice President, Human Resources

Product and Services..

Desktops and Workstations

HP pavilion desktop PCs Compaq Presario Desktop PCs Blade PCs Thin Client Point of Sales Systems

Notebooks and Tablet PCs

HP Pavilion Notebooks Compaq Presario Notebooks Tablet PCs

Product and Services..

Printing and Multifunction

Black and White HP Laser Jet Printers Color HP Laser Jet Printers Color Inkjet Printers Multifunction and All-In-One

Handhelds and Calculators

Handheld PCs for home and business (iPAQ pocket PCs) Calculators

Monitors and Projectors

Products and Services..

Fax, Copiers and Scanners Digital Cameras and Photo Printers Servers Entertainment Storage Networking Products Services

Business and IT Services HP Financial Services Education and Training

Products

Financial Performances

Supply Chain Management

By establishing its consumer e-commerce store, HP not only recognized that it could strengthen customer relationships and reduce costs, but also increase revenue growth and successfully manage demand. HPs online store was launched in early 1998 and experiences revenue growth of over 500% annually. HP decreases returns cycle times by 80% and per unit return product costs by 70% through FedEx Return Manager. Online status tracking offers complete visibility throughout the returns process.

Going directly to the customer

HP, having sold the majority of its consumer products through traditional retail channels, recognized the opportunity to capitalize on the direct distribution model. HP also wanted to focus on substantially reducing its refurbished product inventories and addressing its customers growing desire to order products via the Internet. The creation of a new online sales channel for customers, now known as hpshopping.com, would enable them to capture a larger share of sales, enhance its relationship with customers, and complement its existing network of retail distributors. Management at hpshopping.com turned to FedEx to help them strategize and quickly implement the new Internet sales channel with minimal resource utilization and risk. HPshopping.com asked FedEx to develop a comprehensive solution that would manage the entire processfrom order management to order fulfillment.

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