July 11, 2011 To Whom It May Concern: This letter is intended as a professional recommendation for Kaylene Ritchie.

For the past three years, I have worked with Kaylene as our main contact with fi360. I have collaborated with Kaylene on a number of different projects, and I have been constantly impressed with both her professionalism and performance. In all aspects of her work, Kaylene has demonstrated remarkable efficiency and organizational abilities. I have never hesitated to ask Kaylene for assistance with even a minor task. She has always been willing to walk me through a new process and her patience has been astounding. It has been a pleasure to work with Kaylene. Her optimistic and cheerful attitude never falters. In addition, she remains calm and collected during stressful deadlines, and her ability to juggle numerous tasks with ease is admirable. I wholeheartedly recommend Kaylene for employment. Her skills would provide an advantage to any organization. Sincerely,

Laurie Frye Professional Education Coordinator Coordinator