3 nguyn tc trong Giao tip: 1.

1 Nguyn tc ABC: Accuracy (chnh xc) Brevity (ngn gn) Clarity (r rng) 1.2..Nguyn tc 5C 1. Clear (r rng) 2. Complete (hon chnh) 3. Concise (ngn gn, xc tch) 4. Correct (chnh xc) 5. Courteous (lch s) 1.3..Nguyn tc 7C 1. Clear r rng 2. Concise ngn gn 3. Correct chnh xc 4. Complete hon chnh 5. Consistency nht qun 6. Courteous lch s 7. Cautious cn trng. 5A l aware, analyse, attack, assign, arrange Quy tc 20/80: Theo ngha v mt con s, n c ngha l 80% kt qu bn thu c ch xut pht t 20% nhng g bn b ra. Kt qu nghin cu ca Pareto chng minh rng "quy tc" ny nhn chung l chnh xc v tr thnh t l 20/80 ni ting trong lch s. Tuy vy, trong mt s trng hp t l ny c th cao hn rt nhiu, ln ti 99/1: 99% kt qu thu c ch xut pht t 1% cng sc b ra! Dng 6 ci m i din cho 6 dng thc ca suy ngh. M M M M M M trng - thng tin s liu cn hoc bit - cm xc, linh cm, trc gic en cnh gic, thn trng, phn xt, bo cha vng tch cc, lc quan, gi tr, li ch lc sng to, trin vng, la chn lam nh gi, qun l qu trnh t duy

Nguyn tc thit lp mc tiu: SMART Specific: c th Measurable: o lng c Agreement: ng thun Realistic: thc t, kh thi Time-framed: c thi hn Tng hp li mt cht cho mt cng lc slide =.=