RESTAURANT OPERATIONS MANUAL

TABLE OF CONTENTS THE PURPOSE OF THIS MANUAL RESTAURANT MISSION STATEMENT All Employee Relations and Policies-Intro Job Duties Statement of At-Will Employment Status Equal Opportunity Employer Unlawful Harassment, (Including Sexual Harassment) Forms of Harassment Reporting Harassment Investigating and Resolving the Complaint New Hires Regular Employees Full Time Employees Part Time Employees Exempt and Non-Exempt Employees Work Schedules General Shift Change Policies

Policies For Serving Alcohol/Not Serving Minors Identification Policy Required to Serve Alcohol Know the Law Employees and Drinking Meal and Rest Periods/Breaks Timekeeping Requirements and Policies Punctuality and Attendance Payment of Wages Overtime Tipping Policies Vacation Policy Insurance Benefits Disability Unemployment Compensation Social Security Workers Compensation Family and Medical Leave, (FMLA Leave Act) Medical Disability and Disability on Account of Pregnancy, Child birth, or Related Medical Conditions Work Related Disability Leave

Personal Unpaid Leave Military Leave Unpaid Bereavement Leave Jury Duty or Witness Leave Time Off For Voting School Conferences Involving Suspension Personnel Records Employee References Employee Meetings Open-Door Policy; Pipeline to Management Employment of Relatives and Significant Others Conflicts of Interest/Other Employment Progressive Discipline and Termination of Employment Voluntary Termination Prohibited Conduct Drug and Alcohol Policy Personal Standards Customer Relations Information Confidentiality Business Conduct and Ethics

Off Duty Use of Facility Employee Property Health and Safety Smoking Policy Housekeeping of Staff Areas Staff Parking Solicitation and Distribution of Literature The Kitchen; Policies, Procedures, Portion and Styling Safety in the Kitchen When Accidents Happen Preventing Accidents Cleanliness Product Handling/Rotation of Product Staff Interactions Shift Change Policies Organization Is the Key To Speed Everything has Its Place The Menu Portion and Styling