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Culture and Multiculturalism

Culture
The complex mix of assumptions, behaviours, stories, myths, metaphors, and other ideas that fit together to define what it means to be a member of a particular society is called culture. A set of rules, values, beliefs, behaviour and concepts that is common to and binds together the members of a society, passed on from one generation to another.

Culture
The sum of the values, rituals, symbols, beliefs, attitudes and thought processes that are learned, shared by a group of people, and transmitted from generation to generation. Culture is the collective programming of the mind which distinguishes the members of one category of people from another.

Organizational Culture
The set of important understandings, such as norms, values, attitudes, and beliefs, shared by organizational members is called organizational culture.

Three Basic Elements of Culture


Edgar Schein suggests Organizational Culture: 1. Artifacts 2. Espoused Values 3. Basic Assumptions three levels of

Corporate Culture and Performance


The Kotter and Heskett Study:
Shared Values Invisible Harder to Change Group Behavior Norms Visible Easier to Change

Taking Charge of Corporate Culture The Role of Education and Sharing

Multiculturalism
As applied to the workplace, the view that there are many different cultural backgrounds and factors that are important in organizations, and that people from different backgrounds can coexist and flourish within an organization is called multiculturalism.

Issues in Multiculturalism
Glass Ceiling Syndrome Sexual Harassment Stereotyping Earnings Gap Revolving Door/Opt-out trend Ageism

Multiculturalism and Organizational Success


Taylor Coxs Six Arguments:
Cost Resource Acquisition Marketing Creativity Problem-Solving System Flexibility

Spheres of Activity for Managing Cultural Diversity


Organizational Culture HR Management Systems Higher Career Involvement of Women Heterogeneity in Race/ Ethnicity/Nationality Mind-Set about Diversity Cultural Differences Education Problems

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