CHANGE MANAGEMENT

OVERVIEW One out of every three new implementation of business practices and information systems fail. These failures are most often not due to technical glitches or lack of specialized competencies, but remain within the realms of people management and issues that pertain to the soft side of business and management. Organizations ranging from large multinational corporations to small start-ups need to change in order to succeed and survive. This program designed to develop a better comprehension of the inherent issues pertaining to successfully implementing change(s) in an organizational setting. OBJECTIVES Introduce participants to the concept and techniques that relate to change management Distinguish between different methods and terms pertaining to change Discuss the importance of change navigation and change planning Examine the nature of human beings and factors that either promote or inhibit change in the context of change management WHO SHOULD ATTEND This course is designed for people of all roles and disciplines that are new to the field of change management or need to understand the whole picture pertaining to new ideas and implementation in an institutional setting. It is designed to bring people up to speed fast so they can participate in change initiatives in their organization.

COURSE CONTENTS What is Change Management CM & Strategy Change Navigation recognizing the need for change CM Terminology CM and technologies implementation Developing CM Strategies Issues and Challenges in CM implementation Role play Cases TRAINERS PROFILE Dr. Murali Raman received his PhD in Management Information Systems from the School of IS & IT, Claremont Graduate University, USA.. He has consulted with numerous companies including several based in the USA (Claremont University Consortium), Ghana (GIMPA), Singapore (AsiaOne, Keppe bank), Australia (Monash Supply Chain and Logistics Center), and Malaysia (Panasonic, OUM, RHB Bank, Intan, MAKPEM, Malaysian Association of Social Workers, CDC Consulting among others) Dr. Saravanan Muthaiyah received his Ph.D. in Information Technology from the Volgenau School of Information Technology and Engineering, Department of Computer Science, George Mason University, USA. His corporate experience includes working with IBM World Trade Corporation, Intel (Research Fellow) and Arthur Anderson. He has consulted with numerous companies including several based in the USA (GMU Business Alliance and INTEL), Maybank, UMCCED, MAKPEM, Pacific Tech and TM among others.

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