ADAMSON UNIVERSITY College of Nursing

July 29, 2013 JENELYN C. RAMOS, RN Quality Assurance Coordinator Philippine Heart Center Dear Ms. Ramos; Greetings in the name of St. Vincent de Paul! The Adamson University BSN IV students, Group 6 are presently preparing a presentation in compliance with the requirements of the subject, Quality Health Care and Nursing. The objectives of this presentation are: 1. To review how the hospitals/ institutions implement the standards stated in the Benchbook of Quality Assurance 2. To determine the hospitals/institutions practices in rendering safe and quality services to its clientele 3. To appreciate the value of the Benchbook of Quality Assurance in serving as a guide in delivering quality health care. In line with this, we would like to request for your time for an interview with regard to the implementation of the programs in the Benchbook of Quality Assurance. We are hoping for your positive response. Thank you!

Respectfully yours, BUNDA, KLARRIZA JOIE CUSTODIO, ADRIAN CHRISTOPHER GOMEZ, ARIANNE NICOLE JAVIER, CELESTINO

NOTED BY:

VANESSA B. VARONA, RN, MAN Lecturer, Quality Health Care and Nursing

NARESSIA SELUDO-BALLENA, RN, MAN, EdD Dean