This document discusses a study on implementing ISO-9002 standards at the Agus 4 and 5 Hydro Power Electric Plant of the National Power Corporation. The study examined employees' perceptions of job performance, morale, the impact of their work, and organizational effectiveness through metrics like performance index, interpersonal relation index, degree of involvement, and degree of improvement index.
This document discusses a study on implementing ISO-9002 standards at the Agus 4 and 5 Hydro Power Electric Plant of the National Power Corporation. The study examined employees' perceptions of job performance, morale, the impact of their work, and organizational effectiveness through metrics like performance index, interpersonal relation index, degree of involvement, and degree of improvement index.
This document discusses a study on implementing ISO-9002 standards at the Agus 4 and 5 Hydro Power Electric Plant of the National Power Corporation. The study examined employees' perceptions of job performance, morale, the impact of their work, and organizational effectiveness through metrics like performance index, interpersonal relation index, degree of involvement, and degree of improvement index.