VISION MRF TYRES Ltd.

has a vision- a vision to be a significant player in the global tyres industry and a brand of choice providing customer delight and enhanced stakeholder value. And in order to make empower vision, they have strived to meet the needs of the customers through MRFs mission statement is as follows: We will meet global standards of the tyre industry that delights customers through customer service focus, empowered employees, innovativeservices & Cost efficiency. VALUES Customer: We will be responsive to the needs of our customers. Learning: We will continuously improve our service innovatively & expeditiously. People: We will trust & respect our employees Community & Partners: We will be transparent & sensitive in our dealing with all stakeholders PHN TAM DICH TM NHN MRF Lp Ltd c mt tm nhn, tm nhn n l mt cu th quan trng trong ngnh cng nghip lp xe ton cu v mt thng hiu ca s la chn cung cp cho khch hng nim vui v gi tr cc bn lin quan tng cng. V thc hin trao quyn cho tm nhn, h c gng p ng nhu cu ca khch hng thng qua tuyn b nhim v cua MRF nh sau:" Chng ti s p ng tiu chun ton cu ca ngnh cng nghip lp xe lm hi lng khch hng thng qua dch v khch hng tp trung, quyn lao ng, dch v sng to v hiu qu chi ph. GI TR Khch hng:

Chng ti s p ng nhu cu ca khch hng ca chng ti. Hc tp: Chng ti s tip tc ci thin dch v ca chng ti cc sng to v nhanh chng. Con ngi: Chng ti s tin tng v tn trng nhn vin ca chng ti Cng ng v i tc: Chng ti s c minh bch v nhy cm trong vic gii quyt ca chng ti vi tt c cc bn lin quan