WHAT MEMBERS SAY ABOUT RAR

Earlier this year, RAR surveyed its membership to gauge member satisfaction and identify areas for improvement. Thank you to all who provided feedback. Overall, the results were quite positive and insightful. A strong majority of respondents find great value in the products and services of RAR and CVR MLS.

POOR FAIR

POOR

6.19% 17.62%

19.05%

EXCELLENT FAIR

5.71% 20.48%

17.62%

EXCELLENT

OVERALL VALUE
PRODUCTS & SERVICES

OF RAR

THE VALUE OF

CVR MLS

25.24%
GOOD

31.90%
VERY GOOD

25.24%
GOOD

30.95%
VERY GOOD

Over 76% of members surveyed rated the overall value of RARs products and services somewhere between good and excellent.

Over 73% rated the value of CVR MLS products and services between good and excellent.

RARS EDUCATION PROGRAM

40.80% 25.29% 23.56%

When asked how they would rate the overall quality of the education provided by RAR, almost 90% of respondents indicated that they ranked it somewhere between good and excellent. A vast majority of participants ranked RARs education program between very good and excellent for course selection, convenience of class times, ease of registration, and the instructors knowledge of materials.

8.62% 1.72%
EXCELLENT VERY GOOD GOOD FAIR POOR

RARS MEMBER SERVICE

39.05% 30% 22.38%

RARS LOBBYING EFFORTS

38.10%

23.81% 19.58% 6.67% 13.76%

POOR
1.90%

POOR
4.76%

EXCELLENT VERY GOOD GOOD

FAIR

EXCELLENT VERY GOOD GOOD

FAIR

Over 91% of members surveyed responded that when interacting with the staff of RAR, the member service they receive falls somewhere between good and excellent. The greater majority of participants responded excellent (over 39%).

Over 81% of survey participants rated the quality of RARs lobbying efforts between good and excellent.

RARS RESPONSIVENESS
RAR IS RESPONSIVE
1.43% 5.71%

strongly agree agree

disagree strongly disagree

MEMBERS DESCRIBE RAR

facilitating quality necessary e ective dedicated strong informed benecial comprehensive friendly innovative organized competent proactive excellent good knowledgeable professional informative concerned great accessible functional progressive service concerned valuable adequate progressive supportive helpful responsive improving reliable thorough e cient timely facilitating quality necessary e ective knowledgeable dedicated strong informed benecial comprehensive friendly innovative organized competent proactive excellent good knowledgeable professional informative great accessible functional progressive service concerned valuable adequate progressive supportive helpful responsive improving reliable thorough e cient timely facilitating quality necessary e ective dedicated strong informed benecial comprehensive friendly innovative organized competent proactive excellent good knowledgeable professional informative great accessible functional progressive service concerned concerned valuable adequate progressive supportive helpful responsive improving reliable thorough e cient timely facilitating quality necessary e ective dedicated strong informed benecial comprehensive friendly innovative organized competent proactive excellent good knowledgeable professional informative great accessible functional progressive service concerned valuable adequate progressive supportive helpful responsive improving reliable thorough e cient timely facilitating quality necessary e ective dedicated strong informed benecial comprehensive friendly innovative organized competent proactive excellent good knowledgeable professional informative great accessible functional progressive service concerned valuable adequate progressive supportive helpful responsive improving reliable thorough e cient timely facilitating quality necessary e ective dedicated strong informed benecial comprehensive friendly innovative organized competent excellent great proactive excellent good knowledgeable professional informative great accessible functional progressive service concerned valuable adequate progressive supportive helpful responsive improving reliable thorough e cient timely facilitating quality necessary e ective dedicated strong informed benecial comprehensive friendly innovative organized competent proactive excellent good knowledgeable professional informative great accessible functional progressive service concerned valuable adequate progressive supportive helpful responsive improving reliable thorough e cient timely facilitating quality necessary e ective dedicated strong informed benecialconcerned comprehensive strong friendly innovative organized competent proactive excellent good knowledgeable professional informative great accessible functional responsive progressive service concerned valuable adequate progressive friendly beneficial functional supportive helpful responsive improving reliable thorough e cient timely facilitating quality necessary e ective dedicated strong informed benecial comprehensive friendly innovative organized competent proactive excellent good knowledgeable professional informative great accessible functional progressive service concerned valuable adequate progressive supportive helpful responsive improving reliable thorough e cient timely facilitating quality necessary e ective dedicated strong informed benecial comprehensive friendly innovative organized competent

41.43% 51.43%

facilitating competent service necessary stronggood comprehensive

organized innovativequality valuable

facilitatinggreat

progressive friendly

RAR IS PROFESSIONAL
3.81% 0.95%

dedicated supportive

reliable
adequate

efficient

48.10% 47.14%

RAR IS EASY TO DO BUSINESS WITH

3.81% 9.05%

39.52%

47.62%

helpful
improving

accessible

informed

effective

timely

professional

RAR LOOKS OUT FOR MY INTERESTS

7.14% 15.71%

thorough

45.71%

proactive

31.43%

great

About 93% of respondents agreed or strongly agreed that RAR is responsive. Over 95% agreed or strongly agreed that RAR is professional. Over 87% agreed or strongly agreed that RAR is easy to do business with. Finally, over 77% agreed or strongly agreed that RAR looks out for their interests.

Generated from RAR member-supplied adjectives.

informative