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Listening

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Listening and hearing

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The non Listener


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The marginal Listener


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Evaluative Listener

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Active Listener

The stages of Listening process

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Understanding


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Interpreting

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Responding



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Critical Listening and


Critical Thinking


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? How to be a good listener


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Beal, M. L.; Shaw, M. M.; & Seiler, W. J. 2006.


Instructors Resource Manual for Communication:
Making connections. Boston, MA.: Allyn and Bacon by
Pearson Education, Inc.
Pearson, J.C. and P.E. Nelson, An Introduction to
Human Communication. 7th ed. 1997, Boston,
.Massachusetts: McGraw Hill
Seiler, W. J. & Beal, M. L. 2006. Communication:
Making connections. Boston, MA.: Allyn and Bacon by
Pearson Education, Inc.

156

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