TRAINING SYLLABUS TRAINING SYLLABUS PHASE SUBJECT Introduction to Six Sigma Over view of DMAIC methodology Financial benefits

of Six Sigma Project Definition DEFINE Project Charter Developing a Business Case Chartering a Team Defining Roles and Responsibilities Gathering Voice of the Customer-TREE Diagram Translating Customer Needs into CTQs SIPOC Diagram Define Phase Review Process Mapping (As-Is Process) MEASURE Value stream mapping Data Attributes (Continuous Versus Discrete) Data collection plan Data stratification Understanding variation Measurement system analysis Gauge R&R Measuring process capability Calculating process sigma level Measure phase review Detailed process mapping ANALYSE Pareto chart, Histogram, scatter diagram Value added analysis Cause and effect diagram Brain storm and affinity diagram Identify root causes and rank them Analyse phase review Multi voting and prioritizing solutions IMPROVE FMEA DOE Pilot run solution Improve phase review Assess result of process improvement CONTROL

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Documentation control Statistical process control Control plan TPM Control phase review