QUESTIONNAIRE FOR ADVISERS

1. Name:
2. Age:
3. Sex:
4. Qualification:
5. Do you agree that Reliance life insurance has variety of products?
Strongly Agree Agree

Normal

Disagree

Strongly Disagree

6. Do you get sufficient information about products?

Yes

No

If No, the reasons are:

Lack of interest in yourself
Lack of Training
Lack of motivation from Reliance Life Insurance
Any others (specify)
7. Do you educate customers about Reliance Life Insurance Products?
_______
8. Have you tried to understand the needs of the customer?
Yes

No

9. If no then what type of difficulty you face?

_____________

10. Have you given sufficient information / training to help you clear the customers queries
regarding insurance plans?
Yes

No

11. How many times you have contacted the existing customer?
Once in weak

Once in month

Once in 6 months

Once in Year

12. Do you prepare yourself for any sales call?

Yes

No

13. What kind of assistance do you need to generate more business?

Training about customer handling
Helpdesk at the branch,
Generating leads by the company
Any others (specify)

Thank You.