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Service Basics MM v1
Service Basics MM v1
ICE BUCKETS
Place the ice bucket to the right and within the reach of the host. Place a clean folded napkin over the bucket. Ice buckets on the table should be placed on an folded serviette atop an underliner plate or coaster.
3rd preference: open sparkling, white and young red wines in hand if space does not permit the bottle to be opened on the table. Older red wines that require decanting should never be opened in the air so as not to disturb the sediment in the bottle.
Wipe the lip of the bottle thoroughly before and after removing the cork.
Insert the point of the corkscrew just off center into the cork.
Insert the auger until most all of the turns have disappeared into the cork.
Remove the cork from the bottle making as little noise as possible. Place the cork without fanfare to the right of the host on a coaster or underliner.
Pour a one-to-two ounce taste for the host, wiping the lip after pouring.
Stand back to the hosts right and wait for approval.
POURING ORDER
If serving a couple the other guest should be served first. In a group situation pour clockwise around the table. Guest(s) of honor should be served first.
The ice bucket should be filled with half water and half ice
Place the ice bucket to the hosts right or on the table to the right of the host and within reach
Cut the foil under the lip of the bottle and remove in one piece as much as possible. Pocket the foil.
Completely unfold cloth napkin and place over the top of the bottle. Loosen the wire cage but NEVER, EVER remove the wire cage until the cork is out of the bottle.
DECANTING
Why decant?
HANDLING PROBLEMS
Rejected bottles The bottle and glasses should be removed from the table immediately without question. Offer another bottle, if appropriate, or offer the wine list for another selection. Spills Put down a serviette over the spill immediately. Check to see if any of the guests clothes have been soiled. Offering to pay for dry cleaning may be appropriate. Replace the wine. Overindulgence Know your local 3rd party liability laws and company policies Slow down service and pouring. Have management handle cutting off guests
Red wines will taste alcoholic, flabby and bitter when the temperature gets too warm
Dont hesitate to recommend an ice bucket or a wine cooler to keep red wines from getting warm Remember, your guests request for wine temperature is correct: ice cold white wine might not be your preference, but theyre paying the bill!
45-50 F
50-60 FWhite Wines, Rose, Light Reds 60-65 FFull Bodied and Aged Reds 65-68 F
Sweet Madeira and Vintage Port