He Thong Thong Tin Quan Ly

H THNG THNG TIN QUN L
Thi gian hc: 45 tit (L thuyt: 30 tit Bi tp:15 tit)

Gio vin: Ths. T Th Hi Yn
H THNG THNG TIN QUN L

Chng I: Cc khi nim c bn v h thng thng tin Chng II: C s cng ngh thng tin ca h thng thng tin Chng III: Phn tch, thit k v ci t h thng thng tin qun l Chng IV: Cc h thng thng tin phc v qun l doanh nghip
TI LIU THAM KHO

Trng Vn T, Trn Th Song Minh. Gio trnh H thng thng tin qun l. NXB Thng k, H ni, 2000. Hn Vit Thun, Trng Vn T, Cao nh Thi, Trn Th Song Minh. Gio trnh h thng thng tin qun l (Dng cho h cao hc v Nghin cu sinh). NXB Lao ng-X hi, H ni, 2004. Nguyn Vn Ba. Phn tch v thit k HTTT. NXB i hc Quc gia H ni,2004. Ng Trung Vit. T chc, qun l trong thi i cng ngh thng tin v tri thc. Nh xut bn Bu
CHNG I: CC KHI NIM C BN V H THNG THNG TIN

1.1 T CHC V THNG TIN TRONG T CHC: 1.1.1 Cc khi nim chung: T chc: l mt h thng c to ra t cc c th lm d dng vic t mc tiu bng hp tc v phn cng lao ng. Lao ng qun l: bao gm lao ng ra quyt nh v lao ng thng tin

Lao ng thng tin: lao ng dnh cho vic thu thp, lu tr, x l v phn pht thng tin Lao ng ra quyt nh: phn lao ng ca nh qun l t khi c thng tin n khi k ban hnh quyt nh

1.1.2 S qun l mt t chc di gc iu khin hc:
Thng tin t mi trng
H thng qun l
Thng tin ra mi trng
Thng tin tc nghip
i tng qun l
Thng tin quyt nh

1.1.3 Cc m hnh qun l mt t chc:

Cu trc gin n
Cu trc quan ch my mc
Cu trc chuyn mn
Cu trc phn quyn

Cu trc nhm d n

1.1.4 Cc cp qun l trong mt t chc:

Cp chin lc
Cp chin thut
Cp tc nghip

1.1.4 Cc cp qun l trong mt t chc:
Cp chin lc Cp chin thut Cp tc nghip
Quyt nh Quyt nh Quyt nh
Thng tin Thng tin Thng tin
X l giao dch D liu D liu D liu

1.1.5 S t chc trong doanh nghip :
Gim c Ph gim c (TC)
K ton K hoch
Ph gim c (NL)
T chc Vn th Bo v

1.1.6 Cc u mi TT ngoi ca mt DN:
Nh nc v cp trn Khch hng Doanh nghip cnh tranh DOANH NGHIP H thng qun l Doanh nghip c lin quan Doanh nghip s cnh tranh i tng qun l Nh cung cp

1.2 H THNG THNG TIN 1.2.1 nh ngha h thng thng tin v cc b phn cu thnh: Thng tin Thng tin kinh t Thng tin qun l Qu trnh x l thng tin

H thng thng tin: L mt tp hp gm con ngi, cc thit b phn cng, phn mm, d liu thc hin cc hot ng thu thp, lu tr, x l v phn phi thng tin trong tp hp rng buc l mi trng
Cc b phn cu thnh h thng thng tin:

Ngun Thu thp X l v lu tr ch Phn pht
Kho d liu

c trng ca h thng thng tin: - Phi c thit k, t chc phc v nhiu lnh vc hoc nhim v tng th ca mt t chc - t mc tiu l h tr ra cc quyt nh - Da trn k thut tin tin v x l thng tin - C kt cu mm do, pht trin c (HT m)
Hai loi HTTT: * HTTT chnh thc * HTTT khng chnh thc

1.2.2 Phn loi h thng thng tin: Phn loi h thng thng tin theo mc ch phc v Phn loi h thng thng tin trong t chc doanh nghip

H thng thng tin x l giao dch
(TPS Transaction Processing System)
H thng thng tin qun l

(MIS Management Informaton System)
H thng tr gip ra quyt nh

(DSS Decision Support System)
H thng chuyn gia (ES Expert System) H thng tng cng kh nng cnh tranh
(ISCA Information System for Competitive Advantage)

H thng thng tin ti chnh H thng thng tin Marketing H thng thng tin qun l kinh doanh v sn xut H thng thng tin ngun nhn lc H thng thng tin vn phng

1.2.3 Tiu chun nh gi h thng thng tin:

tin cy
Tnh y
Tnh thch hp, d hiu
Tnh c bo v
ng thi im

1.2.4 Li ch kinh t ca h thng thng tin: a. Gi thnh thng tin: Gi thnh thng tin = Cc khon chi to ra thng tin b. Gi tr ca thng tin: bng li ch thu c ca vic thay i phng n quyt nh do thng tin to ra.
V d: Doanh nghip xy dng chin lc a sn phm mi ra th trng. Chin lc A: gi thp Chin lc B: gi trung bnh Chin lc C: gi cao Doanh nghip quyt nh chn chin lc A Tuy nhin trc khi c quyt nh chnh thc DN tin hnh iu tra th trng thu c kt qu: Chin lc A: s thu c li nhun 100 Chin lc B: s thu c li nhun 150 Chin lc C: s thu c li nhun 120 Chn chin lc B. Gi tr thng tin = 50

1.2.4 Li ch kinh t ca thng tin: c. Gi tr ca h thng thng tin Gi tr ca h thng thng tin l s th hin bng tin tp hp nhng ri ro m t chc trnh c v nhng c hi thun li m t chc c c nh h thng thng tin.

1.2.4 Li ch kinh t ca thng tin: d. Cc chi ph cho HTTT:
Chi ph c nh:
CPC = Cpttk + Cxd + Cmm + Cc + Ctbpv + Cck
Chi ph bin ng nm th i
CPB(i) = Ctl(i) + Cv(i) + Ctt + Cbtsc(i) + Cbk(i)

c. nh gi hiu qu kinh t ca h thng thng tin: Tng chi ph: TCP = CPC(1+ Li sut)n + CP (i).(1+li sut)(n-i) Tng thu: TTN = TN(i).(1+ Li sut)(n-i) Cn xy dng: TTN > TCP
Bi tp: nh gi hiu qu kinh t ca h thng thng tin sau:

Cng ty ABC l cng ty chuyn may hng xut khu. Hin cng ty ang c k hoch m rng sn xut. Cng ty s dng s tin thanh l my may v my ct li thi l 30.000$ v s tin vn hin c l 200.000$ u t mt d n trong 8 nm nh sau: D kin s tin phi chi ph cc khon bt buc trong mi nm l 1000$ v d kin s tin thu v trong 8 nm l: 1200$, 10000$, 28000$, 52000$, 58000$, 62000$, 69000$,95000$ vi li xut 5,2% . Hy tnh th xem cng ty c nn u t vo d n ny khng?
BI TP
T chc tr chi truyn thng tin theo nhm
Qui tc tr chi:
Chia s SV lm hai nhm. Mi nhm c mt nhm trng. Cc thnh vin trong nhm xp thnh hng dc Tin c truyn l s bt k Nhm trng ng cui hng chu trch nhim nhn v truyn thng tin cho thnh vin k tip trong hng
BI TP
T chc tr chi truyn thng tin theo nhm
Qui tc tr chi:
Sau khi nhn tin cc thnh vin s truyn tin ln lt cho nhau bt u t nhm trng cho n thnh vin u tin. Trong qu trnh truyn tin cc thnh vin khng c s dng m thanh truyn tin, thnh vin trong i khng c quay u li nhn thng tin. Thnh vin u tin ca mi nhm sau khi nhn c tin nhanh chng chy vit kt qu ln bng. i no vit c kt qu sm v ng nht l thng cuc
CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

2.1 TI NGUYN PHN CNG TRONG H THNG THNG TIN My tnh in t Mng my tnh
2.1.1 My tnh in t: a. S chc nng

B x l lnh B logic v Thc hin s hc ch th v Thc hin cc iu khin php ton s x l hc v so snh B nh trong Lu tr d liu v cc chng trnh trong thi gian x l
Cc thit b vo Nhp d liu v chng trnh vo my tnh
Cc thit b ra a thng tin ra t trong my tnh
Thit b nh ngoi Lu tr d liu v chng trnh cho cc cng vic x l

b. Phn loi my tnh in t: Siu my tnh ln (Super Computer) My tnh ln (MainFrame) My tnh c va (MiniComputer) My vi tnh (MicroComputer)

2.1.2 Mng my tnh: a. Mt s khi nim c s truyn thng: H thng truyn thng: h thng cho php to, truyn v nhn tin tc in t Cc phng thc truyn: Truyn d b, Truyn ng b, Chuyn mch tuyn, Chuyn mch bn tin, Chuyn mch gi, Truyn mt chiu, hai chiu lun phin, hai chiu ng thi

b. Cc loi mng: Mng LAN: mng cc b Mng WAN: mng din rng Mng INTERNET: mng ton cu

Mng LAN: Thnh phn mng LAN: My ch tp, My ch in n, My ch truyn thng, My trm, Dy cp, Cc giao din mng (NIC), H iu hnh mng (NOS) Cc cu hnh mng: Mng hnh sao, mng ng trc, mng vng, mng hn hp, mng xng sng
MNG HNH SAO (STAR)
MNG VNG (RING)
MNG NG TRC (BUS)
MNG HN HP

Mng WAN: Thnh phn mng WAN: My ch, My tin x l, Modem, Thit b u cui, B tp trung, Giao thc truyn thng, Phn mm mng

Mng INTERNET: Thnh phn mng INTERNET: Mng con, u cui, H thng trung gian, Cu ni, B dn ng, Giao thc INTERNET

2.2 PHN MM TIN HC: 2.2.1 Khi nim phn mm: l cc chng trnh, cc cu trc d liu gip chng trnh x l c nhng thng tin thch hp v cc ti liu m t phng thc s dng cc chng trnh y. Phn mm lun c sa i b sung thng xuyn.

2.2.2 Phn loi phn mm: a. Phn mm h thng: qun l phn cng my tnh H iu hnh: qun l, iu hnh cc hot ng ca my tnh Phn mm tin ch: x l cc nhim v thng gp. Phn mm pht trin: Cc ngn ng lp trnh, cc cng c lp trnh, lp trnh hng i tng

Phn mm qun tr mng my tnh Phn mm qun tr c s d liu
b. Phn mm ng dng: qun l d liu

Phn mm ng dng a nng Phn mm ng dng chuyn bit

CPU B nh chnh B nh ph Ngoi vi
Phn cng
Phn mm h thng
Phn mm ng dng
Son tho Bng tnh Qun tr d n ng dng khc
Quan h gia phn mm h thng v phn mm ng dng

2.2.3 c tnh chung ca phn mm hin i: D s dng Chng sao chp Tng thch vi phn mm khc Tng thch vi nhiu thit b ngoi vi Tnh hin thi ca phn mm Gi c phn mm - Yu cu ca b nh Quyn s dng trn mng

2.2.4 Chun ho phn mm: Phn mm c thit k c kh nng t ci t v lm vic trn nhiu loi my tnh c cu hnh khc nhau V d: ci mt s ng dng thng dng Cc phn mm khc nhau c th lm vic c vi nhau

2.2.5 Xu th chung trong thit k phn mm: + Giao din ho + Ca s ho (Windows) + Lin kt d liu ni ny vi ni khc v t phn mm ny vi phn mm khc. + D s dng + Yu cu phn cng ngy cng cao v kh nng t ng ci t lm vic c vi nhiu loi cu hnh my tnh khc nhau.

2.2.6 Mt s ch khi mua sm phn mm: Xc nh r yu cu ng dng Chn phn mm * Xc nh ng hng sn xut phn mm v cng vic cn ti * Yu cu gi cc thng tin v phn mm * ngh gi phn mm gii thiu DEMO s dng th

2.2.6 Mt s ch khi mua sm phn mm: Dch v bo hnh: * Trung tm hun luyn * Nhn vin tr gip k thut * Trung tm dch v bo hnh, kho hng v linh kin thay th * Tnh hnh ti chnh ca ngi bn Chn phn cng: ph hp vi phn mm

2.3 TI NGUYN NHN LC: Khi nim: ti nguyn nhn lc l ch th xy dng, iu hnh v s dng h thng thng tin qun l Ti nguyn nhn lc xy dng v bo tr: phn tch vin, lp trnh vin, k s bo hnh Ti nguyn ngi s dng: cc nh qun l, k ton, nhn vin cc phng ban

2.4 C S D LIU TRONG H THNG THNG TIN: 2.4.1 Mt s khi nim: * Thc th, th hin * Trng d liu (thuc tnh) * Bn ghi * Bng * C s d liu
BNG D LIU

2.4.2 Cc hot ng chnh ca mt CSDL: Cp nht d liu: Nhp, xo, sa, ct v ni cc bn ghi, cc bng trong CSDL Truy vn d liu: Tnh ton, sp xp, kt sut, thng k, tng hp, phn tch Lp bo co t CSDL: bo co dng bng, biu, tng hp cc mc

2.4.3 Cc loi m hnh d liu: M hnh phn cp: mi cha c N con, mi con ch c mt cha
K43 CQUI K44 K45 K44A K44B K44C K44D Anh 1 Anh 2 Anh 3
2.4.3 Cc loi m hnh d liu: M hnh mng li: mi cha c N con,

mi con M cha
Trn Anh Thi
Hi h
Mai Lan Anh
Ting Anh Ting Php Ting Trung
Nguyn Hng
2.4.3 Cc loi m hnh d liu: M hnh quan h: d liu c m t di dng cc bng d liu:
M hnh quan h: xy dng quan h gia hai
bng Qun l khch sn v Danh mc phong thu
M hnh quan h: Khi nim v kho: nhm cc thuc tnh c gi l kho nu n xc nh mt cch duy nht thc th trong bng d liu Ph thuc hm: ta ni thuc tnh B ph thuc hm vo thuc tnh A (A -> B) nu vi mi gi tr ca A tng ng vi mt gi tr duy nht ca B (tn ti mt nh x t tp hp cc gi tr ca A sang gi tr ca B) Cc mi quan h trong CSDL: Quan h 1 1 Quan h 1 n Quan h n - n
CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN Bi tp v d: Hy xy dng c s d liu qun l h s cc nhn vin trong cng ty. D liu qun l gm: H tn, qu qun, ngy sinh, a ch, in thoi, hc hm, hc v, ngoi ng, trnh ngoi ng Trong : mi nhn vin c th bit nhiu loi ngoi ng khc nhau, c s d liu phi lu cc ngoi ng v trnh mi ngoi ng ca tng nhn vin
CHNG III: PHN TCH, THIT K V CI T H THNG THNG TIN

Nhng nguyn nhn dn n vic pht trin mt HTTT Nhng vn v qun l Nhng yu cu mi ca nh qun l S thay i ca cng ngh Thay i sch lc chnh tr
YU CU
1. Nhm sinh vin tham gia 1 tiu lun: 5-6 SV Cc sinh vin s t bn bc phn cng cng vic 2. Sn phm yu cu gm: - 01 quyn tiu lun m t h s pht trin HTTT - Phn mm xy dng da trn h s pht trin v s dng ngn ng ACCESS 3. Thi gian hon thnh: - Tiu lun np trc tip cho gio vin - Phn mm np qua Email: Tohaiyen@Gmail.com 4. im thi:- 20% im bi tp ln - 20% chuyn cn v bi kim tra ti lp - 60% im thi trc nghim cui kha
Bi tp ln: Lp h s v tin hnh phn tch, thit k h thng thng tin:

1. S t chc 2. S u mi thng tin ca t chc 3. S chc nng phn r, m t r tng chc nng 4. S lung thng tin 5. S lung d liu 6. Cc mu hnh ti liu vo, ra v trung gian 7. Cc phng php m ho d liu 8. Xy dng v chun ha cc tp d liu v mi quan h gia chng 9. Thit k yu cu v giao tc tin hc 10. Thit k giao din vo ra ca h thng 11. Phn mm thit k v s dng ngn ng Access theo yu cu

Phng php pht trin mt h thng thng tin 1. nh gi yu cu 2. Phn tch chi tit 3. Thit k logic 4. xut cc phng n ca gii php 5. Thit k vt l ngoi 6. Trin khai k thut h thng 7. Ci t v khai thc
Ba nguyn tc pht trin mt h thng thng tin 1. S dng cc m hnh:

M hnh logic: ci g? lm g? M hnh vt l ngoi: ci g? u? khi no? M hnh vt l trong: nh th no?
2. Chuyn t ci chung sang ci ring: n gin ho. i t ci chung n cc chi tit. M hnh ho h thng bng cc chi tit 3. Chuyn m hnh: t m hnh vt l sang m hnh logic khi phn tch v t m hnh logic sang m vt l khi thit k.
Xy dng chc nng qun l kho hng

Qun l kho hng
Nhp hng
Xut hng Xut trnh phiu xut Giao hng Ghi s gc
Kim k Kim k
Xut trnh phiu nhp

Nhp hng
Ghi s gc
Ghi s gc Ghi s danh mc

3.1 NH GI YU CU: Mc tiu: cung cp cho lnh o t chc hoc hi ng gim c nhng d liu ch thc ra quyt nh v thi c, tnh kh thi v hiu qu ca mt d n pht trin h thng. * Lp k hoch nh gi yu cu * Lm r yu cu * nh gi kh nng thc thi * Chun b v trnh by bo co

3.2 PHN TCH CHI TIT: 3.2.1 Mc tiu: l a c cc chun on v h thng ang tn ti, xc nh mc tiu cn t c ca h thng mi v ra gii php t c mc tiu. Phn tch vin phi hiu thu o v mi trng h thng pht trin v cc hot ng ca chnh ca h thng thng qua cc phng php: thu thp thng tin, m ho d liu, s chc nng, s lung thng tin, s lung d liu

3.2.2 Thu thp thng tin: Phng vn Nghin cu ti liu S dng phiu iu tra Quan st
3.2.3 M ho d liu: a. Khi nim m ho d liu: b. Cc phng php m ho d liu: M ho phn cp: h thng nh s mc, ti khon 111 tin mt
1 Chng I 1.1 Bi 1 1.1.1 1.1.2 1.1.3 1.2 Bi 2 1.2.1 1.2.2 2 Chng II 1111 tin mt vit nam Mc 1 Mc 2 Mc 3 Mc 1 Mc 2
1112 tin mt ngoi t

112 tin gi ngn hng 1121 tin gi ngn hng VND
11211 tin gi NH Ba nh
11212 tin gi NH PTNT 1122 tin gi ngn hng USD
M ho lin tip: 001, 002, 003 M ho theo m xri: 29/3/1995 EAN VN M s quc gia (893), m nh sn xut, m sn phm, s kim tra V d:
8 93 5025 33457 6
M ho gi nh: VND, USD

M ho ghp ni: NTHD1000136 V d m ho th sinh trng H NT

c. Li ch ca m ho d liu: Nhn din khng nhm ln i tng M t nhanh chng i tng Nhn din nhm i tng nhanh hn
V d: M ho thc th sinh vin thng qua trng S th: Kha, Lp, M hiu SV trong lp
CHNG III: PHN TCH, THIT K V CI

T H THNG THNG TIN
3.2.4 S chc nng kinh doanh (BFD)
a. Mc tiu: Phn tch chnh xc cc hot ng

ca h thng thng tin t c th n chi tit.
Ch r h thng cn phi lm g. Khng phi lm nh th no
b. K php v mt chc nng:

Tn chc nng

T H THNG THNG TIN
c. Cc phng php phn r chc nng:

Top Down Bottom Up
d. Qui tc lp s chc nng:

Tun t La chn Php lp
d. V d:
* Nhp hng Xut trnh phiu nhp
Qun l kho hng

Xut hng* Xut trnh phiu xut Kim k * Kim k Ghi s gc
Nhp hng
Ghi s gc
Giao hng
Ghi s gc
Ghi s danh mc 0
e. Bi tp: Hy v s chc nng qun l ti

trng i hc Ngoi Thng
e. Bi tp:
Qun l trng H
* 1. QL Gio vin
* 2. QL Sinh vin
3. QL * Chng trnh o to
4. QL * Thi kho biu
5. QL * Hi trng
2.1 X l h s
* 2.2 X l im
2.3 X l tt nghip
2.4 X 0 l c bit khc

T H THNG THNG TIN 3.2.5 S lung thng tin (IFD Information Flow Diagram):
a. Mc tiu: m t h thng thng tin theo cch thc ng. M t s di chuyn ca d liu, vic x l, vic lu tr bng cc s
3.2.5 S lung thng tin (IFD): b. Cc k php m t s : X l:
Th cng
Giao tc ngi my
Tin hc ho hon ton
Kho d liu:
Th cng Dng thng tin: Ti liu Tin hc ho iu khin:
3.2.5 S lung thng tin (IFD): c. Qui tc: - Xc nh cc tc nhn trong HT - Xc nh cc ti liu trong HT - Cc thi im di chuyn ti liu trong HT - Lp bng s d. V d: M t s qun l im trong trng - Tc nhn: Sinh vin, gio vin, phng o to - Cc ti liu: bi thi, bng im mn hc, bng im bnh qun - Cc thi im di chuyn:
Thi im Sau khi SV thi
Sinh vin Bi thi
Gio vin Chm thi Bi thi chm Nhp im
Phng o to
Nhp im my im
3 tun sau khi thi Bng im Trung bnh Bng im Bnh qun
Bng im
Cui mi hc k
In bng im MH
Tnh BQ In im BQ
Thi im
Khch hng
Th kho KT s
Phng K ton
Khch hng n nhn hng
Ha n Ko Xut hng
Xut hng
Ha n Xut hng
S kho hng
Sau xut hng
Phiu thanh ton tin
Tnh tin
Thi im
Khch hng Ha n giao hng
Th kho Giao hng Ha n Giao hng
Phng K ton
Khch hng n giao hng
Hng mi s
S danh mc
S kho hng Sau xut hng
Phiu thanh ton tin
Tnh tin

T H THNG THNG TIN
3.2.6 S lung d liu (DFD - Data Flow Diagram):

a. Mc tiu: dng m t h thng thng tin trn gc tru tng. Trn s gm cc lung d liu, cc x l, cc lu tr d liu, ngun, ch khng quan tm n v tr, thi im, i tng
3.2.6 S lung d liu (DFD): b. Cc k php m t s :
Lung d liu: Tn lung d liu

Kho d liu: Tin trnh x l: Tc nhn:
Kho d liu Tn x l Tn tc nhn
c. Qui tc v s : Cc bc v s : V s ng cnh, ln lt phn r thnh cc s d liu mc nh, s d liu di mc nh theo cu trc s chc nng. V s ng cnh: th hin khi qut ni dung chnh ca h thng thng tin. d hiu c th b qua cc kho d liu, cc x l cp nht - Xc nh chc nng chnh ca h thng. - Xc nh cc tc nhn ngoi - M t cc lung d liu t vo ra h thng vi cc tc nhn
Gi s c s chc nng h thng nh mu sau.

HT
V d: S ng cnh
c xy dng nh sau: - Chc nng chnh l: HT - Cc tc nhn h thng: X, Y, Z - S c m t:
HT
3.2.6 S lung d liu (DFD):

V s mc nh: - Tch chc nng chnh ca h thng thnh cc chc nng con mc 1. - Xc nh lung d liu gia cc chc nng b phn vi cc tc nhn ngoi. - Xc nh lung d liu ni b v kho. Ch : khi phn r phi bo ton cc lung d liu v cc tc nhn ngoi.
3.2.6 S lung d liu (DFD): V s mc nh: phn r thnh cc chc nng A, B, C v thm kho d liu K.
X 1.A
2.B Y K 3.C HT

V s di mc nh: - Phn r ring tng chc nng mc nh thnh cc s di mc nh. - Tch cc chc nng mc nh thnh cc chc nng con mc di. Lm tng t nh phn r chc nng mc nh. Ch : khi phn r phi bo ton cc lung d liu v cc tc nhn ngoi.
3.2.6 S lung d liu (DFD): V s di mc nh: Phn r x l A thnh cc chc nng D, E v thm kho d liu K1.
X
1.1 D K1 1.2 E Chc nng A
3.2.6 S lung d liu (DFD): V s di mc nh: tng t tin hnh phn r cc x l B, C thnh cc chc nng con v thm cc kho d liu. Ghp cc s di mc nh vo s mc nh ta c s lung d liu hon chnh.
Y 2.1 G
Chc nng B
Chc nng C
3.1 H
2.2 I K Z
3.2 K K Z
3.2.6 S lung d liu (DFD):

1.1 D K1 X
1.2 E Y
2.1 G K
3.1 H
3.2 K
2.2 I Z
3.2.6 S lung d liu (DFD): Mt s qui tc khi v s : - Tn cc x l l ng t. - Cc x l phi c m s. - X l buc phi thc hin bin i d liu. - Mi lung d liu phi c tn lung tr lung ni x l vi kho d liu. - D liu cha trn hai vt mang khc nhau nhng lun i cng nhau th to nn mt lung duy nht. - V li cc kho d liu cc lung khng ct khau.
3.2.6 S lung d liu (DFD): Mt s qui tc khi v phn r s : - Nn ti a 7 x l trn mt s DFD. - Mt x l m khi trnh by bng ngn ng cu trc chim mt trang th khng phn r tip. - Tt c cc x l trn mt s DFD phi cng mt mc phn r. - Lung vo ca mt x l mc cao phi l lung vo ca mt x l con mc thp no . Lung ra ti ch ca mt x l con phi l lung ra ti ch ca mt x l con mc ln hn.

d. V d: v s lung d liu qun l nhp xut trong kho hng. S ng cnh:
Nhp hng
Khch hng
Xut hng
0.Qun l kho hng

d. V d: S mc nh:
DM hng
Ho n nhp hng
Khch hng
Ho n xut hng
1.Nhp hng S kho hng
2.Xut hng

. V d: S chc nng 2:
Ho n xut hng
Khch hng
Phiu nhn hng
2.1 Kim tra Hng ti kho H c chp nhn
2.2 Xut hng
S kho hng

d. V d: S chc nng 2:
HD nhp hng 1.1 Kim tra hng nhp
DM hng
Khch hng
Phiu nhp 1.2 Nhp hng hng vo kho
H nhp hng
S kho hng
d. V d: S tng hp
1.1 Kim tra hng nhp H nhp hng Phiu nhp hng H nhp hng 1.2 Nhp hng vo kho S kho hng 2.1 Kim tra kho hng H c chp nhn 2.2 Xut hng DM hng
Khch hng
H xut hng
Phiu nhn hng

Bi tp: M t s chc nng ca h thng chm, qun l im. M t s lung d liu ca h thng chm, qun l im.
M t s lung d liu
SV
0. QL im
P o to
Bi thi SV
1. Chm Bng im thi
P o to
B.im TB 2. X l im
Bng im
M t s lung d liu
Bi thi SV
1.1 Chm thi
VP Khoa Bng im
Bi thi chm 1.2 Vo im
P o to
2.1 Vo im MT
SV Bng im
Bng im
P o to
Bim BQ 2.2 Tnh im
Bng im
M t s lung d liu tng hp

1.1 Chm thi VP Khoa
Bi thi
Bi thi 1.2 Vo im Bng im
SV Bim BQ 2.1 Vo im MT Bi thi
P o to
Bng im
2.2 Tnh im Bng im

3.3 THIT K LOGIC: 3.3.1 Mc tiu: xc nh cc thnh phn logic ca h thng thng tin mi phi lm t c cc mc tiu ra. Sn phm ca giai on thit k logic l cc c s d liu, cc x l vo ra.

3.2.7 Cc bc phn tch chi tit: Thnh lp i ng La chn phng php v cng c Nghin cu h thng ang tn ti Chun on v xc nh cc yu t gii quyt vn Xc nh thi hn Sa i xut d n Bo co v phn tch chi tit

3.3.2 Cc phng php TK c s d liu: - Thit k CSDL logic t cc thng tin u ra - Thit k CSDL logic bng phng php m hnh ha

A. Thit k c s d liu logic t thng tin u ra: Bc 1: xc nh ton b cc thng tin u ra Bc 2: xc nh cc tp cn thit cung cp d liu cho vic to u ra Lit k ton b cc thuc tnh ca thng tin u ra. nh du cc thuc tnh lp

nh du cc thuc tnh th sinh, loi cc thuc tnh th sinh khi danh sch Gch chn cc thuc tnh kho ca thng tin u ra Tin hnh chun ho mc 1 (1.NF): tch cc thuc tnh lp thnh danh sch con ring. Gn thm tn cho danh sch va tch. Tm mt thuc tnh nh danh ring, thm thuc tnh nh danh vo danh sch gc.

Tin hnh chun ho mc 2 (2.NF): tch tt c cc thuc tnh khng ph thuc hm ton b vo kho thnh mt danh sch ring. Chn kho mi cho danh sch va tch. Tin hnh chun ho mc 3 (3.NF): tch cc thuc tnh c s ph thuc bc cu. Xc nh kho v tn cho danh sch mi.
Cng ty ABC
PHIU QUN L VN VAY

S phiu: Ngy: / /2010
M khch hng:. CMT:..
Tn khch hng:.. a ch:.. Vn vay:. K hn:. Li sut:. Ngy thanh ton:...
Ch k khch hng

Phiu qun l vn vay gm cc thuc tnh: S phiu, Ngy vay, M khch hng, Tn khch hng, a ch, S CMT, Vn vay, K hn, Li sut, Ngy thanh ton. Trong : S phiu l kho chnh Ngy thanh ton l thuc tnh th sinh tch ring

Phiu qun l vn vay gm cc thuc tnh: S phiu, Ngy vay, M khch hng, Tn khch hng, a ch, S CM, Vn vay, K hn, Li sut,
Trong : M khch hng, Tn khch hng, a ch, S CM l cc thuc tnh ph thuc bc cu vo kho chnh s phiu, tch thnh danh sch mi Kho danh sch mi l: M khch hng.

Qun l vn vay S phiu, Ngy vay, M khch hng, Vn vay, K hn, Li sut. Danh sch khch hng: M khch hng, Tn khch hng, a ch, S CM Trong danh sch Qun l vn vay: K hn, Li sut ph thuc bc cu vo kha chnh tch ring thnh danh sch mi Kho l: K hn

Qun l vn vay S phiu, Ngy vay, M khch hng, Vn vay, K hn Danh sch khch hng: M khch hng, Tn khch hng, a ch, S CM Danh mc li sut K hn, Li sut

Bc 3: M t cc tp: Mi danh sch bc 2 l mt tp c s d liu. Mi danh sch lin quan n mt i tng qun l. Nu c nhiu danh sch cng m t v mt thc th th phi tch hp li thnh 1 danh sch. Biu din cc tp: Tn tp vit in hoa trn, cc thuc tnh nm trong cc , trn mt hng. Kho gch chn.

V d: DANH SCH KHCH HNG
Tn KH a ch S CMT
M khch hng
DANH MC LI SUT
K hn Li sut
QUN L VN VAY
M khch hng Ngy vay Vn vay K hn Ngy TT
Bc 4: Xc nh lin h logic gia cc tp. Biu din chng bng cc mi tn hai chiu, nu c quan h mt - nhiu th v hai mi tn v hng . V d:

V d: KHCH HNG
Tn KH a ch S CMT
M khch hng
DANH MC LI XUT
K hn Li sut
QUN L VN VAY
Bi tp: thit k CSDL t mu phiu nhp kho sau:
Lit k danh sch cc thuc tnh, gch b cc thuc tnh th sinh v gch chn cc thuc tnh kha

S phiu H tn ngi nhp a ch ngi nhp a ch Cty nhp in thoi STT Tn hng n v tnh n gi S lng Thnh tin Tng cng Tng cng bng ch Ngi nhn hng
Chun ha NF1: nh du cc thuc tnh lp tch thnh danh sch ring

S phiu H tn ngi nhp a ch ngi nhp a ch Cty nhp in thoi Tn hng (R) n v tnh (R) n gi (R) S lng (R) Ngi nhn hng
Chun ha NF1: nh du cc thuc tnh lp tch thnh danh sch ring. Thm thuc tnh nh danh M hng vo danh sch mi
S phiu H tn ngi nhp a ch ngi nhp a ch Cty nhp in thoi Ngi nhn hng S phiu M hng Tn hng n v tnh n gi S lng
Chun ha NF2: cc thuc tnh M hng, Tn hng, n v tnh, n gi khng ph thuc ton b vo kha tch thnh danh sch ring
S phiu M KH H tn ngi nhp a ch ngi nhp a ch Cty nhp in thoi Ngi nhn hng M hng Tn hng n v tnh n gi
S phiu M hng S lng
Chun ha NF3: cc thuc tnh H tn ngi nhp, a ch ngi nhp, a ch cng ty nhp, in thoi ph thuc bc cu vo kha tch thnh danh sch ring
M KH H tn ngi nhp a ch ngi nhp a ch Cty nhp in thoi S phiu M KH
Ngi nhn hng
M hng Tn hng n v tnh n gi
S phiu M hng S lng
M t cc bng
DANH MC KHCH HNG
M KH
H tn a ch a ch ngi nhp ngi nhp Cty nhp Tn hng M KH
in thoi
DANH MC HNG
M hng
n v tnh n gi
HA N BN HNG
S phiu
Ngi nhn hng

QUN L HNG NHP
S phiu
M hng
S lng

B. Thit k CSDL bng phng php m hnh ho: Cc khi nim c bn: a.Thc th: biu din nhng i tng c th hoc tru tng trong th gii thc m ta mun lu tr thng tin v chng. Thc th c biu din bng hnh ch nht c ghi tn bn trong:
SN PHM

b. Lin kt: th hin s lin h qua li gia cc thc th khc nhau V d: Mt Khch hng t n t hng Mt n t hng c ghi nhiu Sn phm
KHCH HNG
N T HNG
cha
SN PHM
c. S mc lin kt: Lin kt Mt - Mt:

B TH CHI ON 1 qun l 1 CHI ON
Lin kt Mt - Nhiu:
CHI ON
1
ON VIN
Lin kt Nhiu - Nhiu:

SINH VIN
Hc
MN HC

d. Kh nng tu chn ca lin kt:
SINH VIN 1 l 1 ON VIN SINH VIN
e. Chiu ca lin kt: ch ra s lng thc th tham gia vo quan h Quan h mt chiu:
1
L anh em

Quan h hai chiu:
SINH VIN GIO VIN SINH VIN 1 l 1 ON VIN
Dy
LP
hc
LP

Quan h nhiu chiu:
GIO VIN Qun l LP
D N

Quan h nhiu chiu: s c chuyn i sang quan h hai chiu nh sau:
GIO VIN
1 Tham gia N
QL
N QL ND N D N
QL im
LP

f. Thuc tnh: dng m t cc c trng ca mt thc th hoc mt mi quan h. C 3 loi thuc tnh: thuc tnh m t, thuc tnh nh danh v thuc tnh quan h.
Thuc tnh nh danh: xc nh duy nht mt ln xut ca thc th.
V d: S bo danh, M nhn vin

Thuc tnh m t: s dng m t v thc th V d: H v tn, ngy sinh Thuc tnh quan h: ch mt ln xut no trong thc th c quan h V d: S chng minh th, S ti khon
KHCH HNG S hiu khch hng
- H v tn
- a ch - S ti khon

g. Thc th khi qut: s dng trong trng hp m hnh ho cc thc th gn ging nhau. Cc thuc tnh chung c gn cho thc th khi qut, cc thuc tnh ring gn cho cc thc th thnh phn. V d: Thit k CSDL qun l bng a: Loi a: - a CD - a VCD - a DVD.

a phim cn lu tr cc thng tin sau: S hiu a, Loi a, Loi phim, Tn phim,Tn o din, Nm sn xut, Din vin chnh, Tm tt ni dung. a ca nhc cn lu tr cc thng tin sau: S hiu a, Loi a, Loi nhc, Tn a, Nm sn xut, Tn ca s, Tn bi ht.

V d:
A
S hiu a Loi a Nm sn xut S hiu a Tn a Loi ca nhc Tn ca s Tn bi ht
A PHIM
S hiu a Tn phim Loi phim Tn o din Tn din vin Tm tt ni dung
A CA NHC

h. Chuyn i s khi nim d liu sang s cu trc d liu: Chuyn i cc quan h mt chiu (1-N): to mt tp chung duy nht biu din thc th . V d: SINH VIN SINH VIEN( M sinh vin, 1 N H v tn, ngy sinh,, M anh em) L anh
em

Chuyn i cc quan h mt chiu (N-M): to hai tp, mt tp biu din thc th, mt tp biu din quan h. V d: SN PHM ( M sn phm, SN PHM Tn sn phm,)
N M
Cu thnh t
CU THNH (M sn phm, M nguyn liu, )

Chuyn i cc quan h hai chiu (1-1): to hai tp ng vi hai thc th V d: 1 1 CHI B TH
CHI ON
qun l
ON
B THCHI ON (S hiu b th, , S hiu chi on) CHI ON (S hiu chi on,)
Hoc: B TH CHI ON (S hiu b th, )
CHI ON (S hiu chi on,, S hiu b th)

Chuyn i cc quan h hai chiu (1-N): to hai tp ng vi hai thc th V d: 1 N ON
CHI ON c VIN
CHI ON (S hiu chi on, )
ON VIN (S hiu on vin, , S hiu chi on)

Chuyn i cc quan h hai chiu (N-M): to ba tp, hai tp ng vi hai thc th, tp th ba m t quan h. N M Sn Khch V d: mua phm hng
KHCH HNG (M khch hng, )
SN PHM (M sn phm,)
MUA (M khch hng, , M sn phm)
Chuyn i thc th khi qut: to tp thc th khi qut v mi thc th con mt tp. V d:
S hiu a Loi a Nm sn xut

S hiu a Tn a Loi ca nhc Tn ca s Tn bi ht
PHIM
S hiu a CA Tn phim Loi phim Tn o din Tn din vin Tm tt ni dung
NHC

Chuyn i thc th khi qut: to tp thc th khi qut v mi thc th con mt tp. A (S hiu a, Loi a, Nm sn xut)
A PHIM (S hiu a, Tn phim, Loi phim )
A CA NHC (S hiu a, Tn a, Loi ca nhc)

C. Phn tch tra cu: tm hiu bng cch no ly c cc thng tin u ra t cc tp c thit k. Kim tra vic thit k CSDL hon tt hay cung cp cc thng tin u ra cha. i vi mi u ra phi tm cch xc nh cc tp cn thit, th t chng c c v cc x l c thc hin trn cc tp c.

V d:
1
KHCH HNG
Tn KH a ch
3
M khch hng
S CMT
DANH MC LI XUT
K hn
2
Li sut
QUN L VN VAY
D. Phn tch cp nht: thng tin trong CSDL phi thng xuyn c cp nht m bo phn nh chnh xc nht tnh trng i tng n ang qun l. a. Lp bng s kin cp nht:

Tn tp
-
Loi cp nht
-
S kin
Khch hng mi -Khch hng khng mua hng -C s thay i a ch, in thoi, ca khch hng
Qun l thm mt hng mi -Quyt nh khng qun l mt mt hng -Thay i v gi c
-
Thm Khch - Bt hng - Sa i Danh mc hng Thm - Bt - Sa

-

Xc nh cch thc hp l ha d liu cp nht: La chn cc k thut kim tra d liu, gim kh nng sai st khi cp nht. V d: D liu nhp ng kiu? D liu c mt trong mi bn ghi khng? D liu ng qui cch qui nh hay khng? D liu c nm trong min qui nh hay khng? D liu nhp c nm trong tp gi tr chun khng?

3.4 XUT CC PHNG N GII PHP: Mc tiu: thit lp cc phc ha cho m hnh vt l, nh gi chi ph v li ch cho cc phc ho, xc nh kh nng t c mc tiu v s tc ng ca chng vo lnh vc t chc v nhn s ang lm vic ti h thng. a cc khuyn ngh v phng n ha hn nht

A. Xc nh cc rng buc v t chc Ti chnh d tr, ngn sch d chi Phn b ngi s dng Phn b trang thit b Thi gian Thin hng Nhn lc

B. Cc rng buc v tin hc: Phn cng Phn mm Ngun nhn lc

C. Cc phng n gii php Xy dng bin gii phn chia phn th cng v tin hc cho cc phng n Xc nh cch thc x l tng ng vi tng phng n

D. nh gi cc phng n ca gii php: Phn tch chi ph / li ch Trc tip - Gin tip Bin ng - C nh Hu hnh - V hnh

D. nh gi cc phng n ca gii php: Phn tch a tiu chun - Xc nh cc tiu chun cn nh gi - Cho mi tiu chun mt trng s - Tnh im mi phng n theo tiu chun - Cng im cho mi phng n - Tng im chnh l ch tiu so snh cc phng n
P. n 1
Trng s Mc im
P. n 2
Mc im
P. n 3
Mc im
Cht lng tt 50
Tin cy y Thch hp D hiu Bo mt Kp thi 20 10 5 5 5 5 5 5 4
4 4 4
100 4 50 5 20 4 20 4 20 4 20 2
100 2 100 2 430
80 50 20 20 20 10
3 4 4 4 3 2
60 40 20 20 15 10
50 25 240
Chi ph li ch 50
TG thu hi vn 25 4 Gi hin ti 25 4 Cng 100 50 2 50 1 300

3.5 THIT K VT L NGOI: 3.5.1 Mc tiu: thit k cc giao din vo ra, cc tng tc vi phn tin hc ho, cc th tc th cng. 3.5.2 Thit k thng tin vo: La chn phng tin nhp tin Thit k khun dng cho thng tin nhp

Thit k khun dng cho thng tin nhp Thit k mn hnh nhp liu c khun dng ging ti liu gc Nhm cc trng trn mn hnh theo trt t c ngha, trt t t nhin, tn s, chc nng hoc tm quan trng Khng nhp cc thng tin c th tnh ton hoc truy tm c t cc gi tr ngm nh ph hp t tn trng trc hoc trn trng nhp

3.5.3 Thit k thng tin ra: La chn phng tin xut tin: Giy Mn hnh Ting ni Cc vt mang tin t tnh, quang tnh Thit k khun dng cho thng tin nhp
Thit k trang in trn giy: - D liu in theo biu - D liu in theo bng - D liu in theo bng c s phn nhm Thit k thng tin ra trn mn hnh: Mn hnh tng i nh nn cn thit k c th kim sot thng tin trn mn hnh. Thit k sao cho ngi s dng c th dng cc phm: ,, Page Up, Page Down hoc thanh cun Scroll Bar hoc dng phng php lc d liu.

3.5.4 Thit k cc giao tc vi phn tin hc ho: Giao tc bng tp hp lnh Giao tc bng cc phm trn bn phm Giao tc trn thc n Giao tc trn biu tng
Giao tc thng quan h thng menu

3.6 TRIN KHAI H THNG THNG TIN: 3.6.1 Mc tiu: Thit k vt l trong Lp trnh Th nghim Hon thin h thng cc ti liu o to ngi s dng

3.6.2 Thit k vt l trong: a. Thit k c s d liu vt l trong: m bo c s d liu cha tt c cc d liu chnh, khng c d liu d tha. tip cn d liu nhanh chng v c hiu qu dng hai phng thc: ch s ho cc tp v thm cc tp d liu h tr

b. Thit k vt l trong cc x l:
CHO THU BNG A TRA CU DM A KIM TRA KHO A CHO THU
A PHIM
A CA NHC
GHI CHP
THU TIN

3.6.3 Lp chng trnh my tnh: y l qu trnh chuyn i cc c t thit k vt l ca cc nh phn tch thnh phn mm my tnh do cc lp trnh vin m nhn. Ch : mi khi mt m un c vit xong th tin hnh th nghim ring m un nh mt phn ca chng trnh ln, th chng trnh nh mt phn ca h thng

3.6.4 Cc k thut th nghim chng trnh: R sot li c trng K thut kim tra logic K thut th nghim th cng K thut th nghim Modun K thut tch hp Th nghim h thng K thut th nghim STUB
3.6.4 Cc k thut th nghim chng trnh: K thut kim tra logic (Ngn ng PASCAL) Delta = b*b 4ac; IF (Delta > 0) THEN; X1 = (-b + SQRT(Delta)) / 2a; X2 = (-b - SQRT(Delta)) / 2a; IF (Delta = 0) THEN; X1 = -b / 2a; IF (Delta < 0) THEN; END;

3.6.5 Hon thin ti liu h thng: Cc thit k bo co S cu trc: s dng d liu, s quan h thc th, cc bng quyt nh Thit k mn hnh Thit k chng trnh Cc phng php th nghim D liu dng th nghim Kt qu th nghim

3.7 CI T, BO TR V KHAI THC H THNG 3.7.1 Mc tiu: tch hp h thng c pht trin vo cc hot ng ca t chc sao cho t sai st nht, p ng c nhng thay i c th sy ra trong sut qu trnh s dng. Chuyn i v k thut Chuyn i v con ngi

3.7.2 Cc phng php ci t: Ci t trc tip
H thng c Ci t h thng mi H thng mi Thi gian

3.7.2 Cc phng php ci t: Ci t song song
H thng c
Ci t h thng mi H thng mi Thi gian

3.7.2 Cc phng php ci t: Ci t th im cc b: ci t song song p dng cho mt b phn

3.7.2 Cc phng php ci t: Ci t th im cc b: ci t trc tip p dng cho mt b phn

3.7.2 Cc phng php ci t: Ci t ci t theo giai on
H thng c
Ci t m un 1 H thng c H thng c Ko m un 1 Ko m un 1,2 Ci t m un 2 M un 1 mi M un 1, 2 mi Thi gian

3.7.3 Bo tr h thng thng tin: a. Qui trnh bo tr h thng thng tin: - Thu nhn cc yu cu bo tr - Chuyn i cc yu cu thnh nhng thay i cn thit - Thit k cc thay i cn thit - Trin khai cc thay i

b. Cc kiu bo tr: Bo tr hiu chnh: cc li thit k, lp trnh cn tim n sau ci t Bo tr thch nghi: sa i h thng ph hp vi mi trng Bo tr hon thin: ci tin h thng gii quyt nhng vn mi hoc tn dng li th ca nhng c hi mi Bo tr phng nga: phng nga cc vn sy ra trong tng lai.

3.7.4 nh gi sau ci t:
- nh gi d n: v thi gian v ngn sch
dnh cho d n so vi d kin

- nh gi h thng: xem xt h thng c t c mc tiu ra khng
CHNG IV: CC H THNG THNG TIN PHC V QUN L DOANH NGHIP

4.1 H THNG THNG TIN TI CHNH 4.1.1 Chc nng h thng thng tin ti chnh Kim sot v phn tch iu kin ti chnh ca doanh nghip Qun tr cc h thng k ton Qun tr qu trnh lp ngn sch, d ton vn Qun tr cng n khch hng Qun l dng tin ca doanh nghip
4.1 H THNG THNG TIN TI CHNH
Tnh v chi tr lng, qun l qu lng, ti sn, thu hng ho v cc loi thu khc Qun tr bo him cho cng nhn v ti sn doanh nghip H tr qu trnh kim ton bo m tnh chnh xc thng tin ti chnh v bo v vn u t Qun l ti sn c nh, qu lng v cc khon u t nh gi cc khon u t mi v kh nng huy ng vn ca cc khon u t
4.1.2 Cc h thng thng tin phc v qun tr ti chnh: H thng thng tin ti chnh chin lc: xc nh cc mc tiu u t v thu hi u t, tn dng cc c hi u t mi hoc kt hp ngun vn u t cho doanh nghip * H thng phn tch tnh hnh ti chnh doanh nghip * H thng d bo di hn
4.1.2 Cc HTTT phc v qun tr ti chnh: H thng thng tin ti chnh sch lc: h tr ra quyt nh mc sch lc bng cc bo co tng hp nh k, t xut v cc bo co c bit * H thng thng tin ngn sch * H thng qun l vn bng tin * H thng d ton vn * H thng qun tr u t

4.1.2 Cc h thng thng tin phc v qun tr ti chnh: H thng thng tin ti chnh tc nghip: * H thng thng tin k ton * H thng thng tin k ton t ng

* H thng thng tin k ton: gm 4 nhm chu trnh nghip v chnh: Chu trnh tiu th Chu trnh cung cp Chu trnh sn xut Chu trnh ti chnh

* H thng thng tin k ton: cng vic ca k ton vin i vi cc chng trnh k ton thit k sn l Nhp s liu In bo co k ton qun tr
Hoc
Nhp s liu Thc hin thao tc cui k
In bo co k ton qun tr
4.1.3 Cc phn mm qun l ti chnh : Phn mm bng tnh Phn mm thng k v d bo Phn mm ngn ng truy vn v sinh bo co Cc h thng k ton t ng ho Cc h thng kim ton v an ton t ng ho Cc phn mm phn tch ti chnh chuyn dng

4.2 H THNG THNG TIN SN XUT 4.2.1 Chc nng h thng thng tin sn xut Cung cp nguyn vt liu v cc yu t sn xut khc Kim tra cht lng nguyn vt liu Tm kim ngun nhn lc ph hp Hoch nh nhu cu nguyn vt liu, nhn cng, nh xng thit b
4.2.1 Chc nng h thng thng tin sn xut Sn xut sn phm v cc dch v Kim tra cht lng sn phm v dch v u ra Kim tra v theo di vic s dng v chi ph cc ngun lc cn thit

4.2.2 Cc h thng thng tin sn xut: H thng thng tin sn xut chin lc: * Lp k hoch v nh v doanh nghip * nh gi v lp k hoch cng ngh * Xc nh quy trnh thit k sn phm v cng ngh
* Thit k trin khai doanh nghip

4.2.2 Cc h thng thng tin sn xut: H thng thng tin sn xut sch lc:
H thng thng tin qun tr v kim sot hng d tr H thng hoch nh nhu cu nguyn vt liu Cc h thng thng tin d tr ng thi im (Just In Time) H thng thng tin hoch nh nng lc sn xut H thng thng tin iu sn xut H thng thng tin pht trin v thit k sn phm

4.2.2 Cc h thng thng tin sn xut: H thng thng tin sn xut tc nghip
H thng thng tin mua hng H thng thng tin nhn hng H thng thng tin kim tra cht lng H thng thng tin giao hng H thng thng tin k ton chi ph gi thnh

4.2.3 Cc phn mm phc v quyt nh sn xut: Phn mm a nng
Phn mm qun tr CSDL Phn mm qun l d n Phn mm bng tnh Phn mm thng k

4.2.3 Cc phn mm phc v quyt nh sn xut: Phn mm chuyn dng
Phn mm kim tra cht lng Phn mm sn xut v thit k Phn mm la trn nguyn vt liu Phn mm hoch nh nhu cu nguyn vt liu

4.3 H THNG THNG TIN VN PHNG: 4.3.1 Chc nng ca h thng thng tin vn phng: H tr qun tr X l ti liu X l d liu

4.3.2 Mt s phng php t chc vn phng: Phng php tp trung ho Phng php phi tp trung Phng php t chc theo chc nng Phng php t chc cc nhm lm vic

4.3.3 Cc cng ngh vn phng: H thng x l vn bn H thng sao chp H thng hnh nh v ho Cc thit b a nng

4.4 H THNG THNG TIN MARKETING 4.4.1 Chc nng ca h thng thng tin Marketing: Nghin cu th trng, lp k hoch Pht trin sn phm mi: Qung co, Khuyn mi, Bn hng Lu kho Phn phi hng ho v dch v

4.4.2 Cc h thng thng tin Marketing: H thng thng tin Marketing chin lc: lp k hoch v pht trin sn phm mi, tin hnh d bo di hn H thng thng tin Marketing sch lc:qun l, kim tra bn hng, cc k thut xc tin bn hng, gi c, phn phi cung cp hng ho dch v

4.4.2 Cc h thng thng tin Marketing: H thng thng tin Marketing tc nghip: cc h thng h tr bn hng ho v dch v:
H thng thng tin khch hng tim nng H thng thng tin lin h khch hng H thng bn hng t xa H thng thng tin th trc tip H thng cung cp sn phm
H thng thng tin phn phi

4.4.3 Phn mm my tnh dnh cho Marketing:
Cc phn mm ng dng cho chc nng Marketing Phn mm truy vn v sinh bo co Cc phn mm ha v h thng a phng tin Phn mm thng k Phn mm qun tr tp v c s d liu Phn mm x l vn bn v ch bn in t Phn mm bng tnh in t Phn mm in thoi v th in t

4.4.3 Phn mm my tnh dnh cho Marketing: Phn mm Marketing chuyn bit
Phn Phn Phn Phn

mm mm mm mm
tr gip nhn vin bn hng qun l bn hng Marketing qua in thoi tr gip khch hng
Phn mm Marketing tch hp
C s d liu Marketing trc tuyn

4.5 H THNG THNG TIN QUN TR NHN LC 4.5.1 Chc nng ca h thng qun tr nhn lc: Lu gi cc thng tin cc thng tin v nhn s v lp bo co nh k. Cung cp cc cng c m phng, d bo, phn tch thng k, truy vn thc hin cc chc nng x l ngun nhn lc khc.

4.5.2 Cc h thng thng tin qun tr nhn lc: H thng thng tin nhn lc chin lc:
H thng d bo cu ngun nhn lc H thng d bo cung ngun nhn lc

4.5.2 Cc h thng thng tin qun tr nhn lc: H thng thng tin nhn lc sch lc:
H thng thng tin phn tch thit k cng vic H thng thng tin tuyn chn nhn lc H thng thng tin qun l lng thng v bo him tr cp H thng thng tin o to v pht trin ngun nhn lc
H thng thng tin nhn lc tc nghip:
H thng thng tin qun l lng H thng thng tin qun tr v tr lm vic H thng thng tin qun l ngi lao ng H thng nh gi tnh hnh thc hin cng vic v con ngi H thng thng tin bo co ln cp trn H thng tuyn chn nhn vin v sp xp cng vic

4.5.3 Phn mm h thng thng tin qun tr nhn lc: Phn mm a nng:
Phn mm qun tr CSDL Cc CSDL trc tuyn Phn mm bng tnh Phn mm thng k

4.5.3 Phn mm h thng thng tin qun tr nhn lc: Phn mm chuyn dng:
Phn mm h thng thng tin nhn lc thng minh Phn mm chc nng hu hn

He Thong Thong Tin Quan Ly

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H THNG THNG TIN QUN L

Thi gian hc: 45 tit (L thuyt: 30 tit Bi tp:15 tit)

H THNG THNG TIN QUN L

TI LIU THAM KHO

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

Thng tin ra mi trng

Thng tin tc nghip

Thng tin quyt nh

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

Cu trc phn quyn

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

Quyt nh Quyt nh Quyt nh

Thng tin Thng tin Thng tin

X l giao dch D liu D liu D liu

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

Cc b phn cu thnh h thng thng tin:

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

H thng thng tin qun l

H thng tr gip ra quyt nh

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

CHNG I: CC KHI NIM C BN V H THNG THNG TIN

Bi tp: nh gi hiu qu kinh t ca h thng thng tin sau:

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

2.1.1 My tnh in t: a. S chc nng

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

Cc thit b vo Nhp d liu v chng trnh vo my tnh

Cc thit b ra a thng tin ra t trong my tnh

Thit b nh ngoi Lu tr d liu v chng trnh cho cc cng vic x l

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

MNG HNH SAO (STAR)

MNG VNG (RING)

MNG NG TRC (BUS)

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

b. Phn mm ng dng: qun l d liu

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

Son tho Bng tnh Qun tr d n ng dng khc

Quan h gia phn mm h thng v phn mm ng dng

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN

CHNG II: C S CNG NGH THNG TIN CA H THNG THNG TIN