Autodesk® Software rental plans Questions and answers Table of contents Questions and answers 1 1, About Autodesk software rental plans 1.1 What are Autodesk software rental plans? 1.2 Why is Autodesk introducing rental plans? 1.3 What rental plans are available for purchase? 1.4 What is the difference between perpetual and rental plan licenses? 1.5 Will Autodesk's perpetual desktop software products and suites go away? 1.6 What are the benefits of Autodesk rental plans? 1.7 What are the differences between monthly, quarterly and annual rental plans? 1.8 What are the technical support and upgrade benefits of rental plan? 1.9 ls Autodesk® Subscription available for rental plans? ly 2. Installation and Getting Started with the Rental Plan 2.1 When does a rental term begin? 2.2 What is an Autodesk named user? 2.3 Once I've purchased a rental plan, how do | get started? 2.4 How do | find my serial number and product key? 2.5 How do | purchase more cloud credits? vusaw lw 3. Configuration and Usage 5 3.1 Does the software included with my rental plan have to connect to the Internet to work? 5 3.2 Does the rental software sit in the cloud or on my desktop? 5 3.3 How do | give other users access and track cloud credit usage? 5 3.4 Where do files created in rental software reside? 6 3.5 Is there any difference in files created in rentaHlicensed versus perpetualticensed ‘Autodesk software? 6 3.6 What happens to data stored in the cloud after a rental plan is not renewed or ‘terminated? 4. 4.1 What are my territory rights if | purchase a rental plan? 4.2 Will rental licenses include previous version usage rights? 4.3 Can | assign my entire global team to a single rental plan purchased in the US? 4.4 Can | convert an existing, perpetual desktop license to a rental plan? 4.5 Can | convert a rental plan into a perpetual license? 4.6 If| purchase a rental plan can | also purchase cloud credits? 4.7 Can | purchase a combination of rental plans and perpetual licenses? 4.8 |s there a rental plan for network licenses? 4.9 Are the rental licenses transferable? 4.10 What happens if! let my rental plan expire but wish to renew at a later date? What if my credit card expires and prevents the automatic renewal of my monthly rental plan? 6 4.11 How do | cancel a rental plan contract? 6 4.12 How do | renew my rental plan? Will | receive renewal notices? 6 nsing aaananaanana la ade Ns ert sO, 34 Ma My ad eae raged dna or aes Aen, ae sis ft ‘he Ussgt cer couse ena bod rane facet buen respec aes Auk ees ee ose oa and ‘Src ofl anger apg sy ew ce, ee eer yao eager at yaa ae Shots anosck ne Mirapte ned A\ AUTODESK1. About Autodesk software ental plans 1.1 What are Autodesk software rental plans? ‘software rental plan a ne purchasing option that allows yout Icense Autodesk desktop software on a ‘hort tem basis to meet vary of business and budget considerations, such as taking on fn projects, of hiring temporary taf. Customers wo purchase rental plans reeve similar beefs to customers who purchase perpetual censes with Autodese Subscription, These beefs include basi suppor, acces tothe atest Software and product enhancements and in some cases, acces to select cloud services, 1.2 Why is Autodesk introducing rental plans? ‘Autodesk i intioducing rental plans in response to growing customer demand. With the introduction of rental plans, you have greater flexibility and choice for how to access Autodesk software. Now you have two ways to purchase: you can buy a traditonal perpetual license or pay as you go with a rental pan. If's your choice. A perpetual icense is idea for customers who need ongoing acess to Autodesk software. Rental plans enable you to license software on a short term basis with monthy, quarterly or annual plans—~a great choice for customers ‘who have shortterm project and staffing needs and want to ramp up their business quickly. I's never been ‘easier to get the Autodesk software you want with avariety of purchase options to meet the unique needs of your business 1.3 What rental plans are available for purchase? ‘The following Autodesk software rental plans are availabe for purchase beginning September 16, 2013 For ‘more detal contact your Autodesk Reseller or vst ww autodesk, omental plans ‘Autodesk InfaWorks 360% Pro ‘Autodesk® Roadway Design for nfaWorks 360™ Pro ‘Aulodesk® AuloCAD® LT French Edition (Europe only) ‘Aulodesk® AutoCAD® Design Suite ‘Autodesk Building Design Suite ‘Aulodesk@ Infrastructure Desig Suite ‘Autodesk Plant Design Suite ‘Autodesk Product Design Suite ‘Autodesk Factory Design Suite ‘Autodesk Entertainment Creation Suite ‘Aulodesk® 3ds Max ‘Aulodesk® Maya® ‘Autodesk® Maya LTD ‘Autodesk AutoCAD Revit LP™ ‘Autodesk AutoCAD Inventor LT® 1.4 What isthe difference between perpetual and rental plan licenses? Traditional perpetual software lenses grant license hlders the right to use the version of Autodesk software ‘thats purchased for as long as they want. Rental plans grant license holders the right to use the software for a ‘specified period of time with the option to renew their contract for addtional payments. Customers who purchase rental plans receive similar benefits to customers who purchase perpetual censes with ‘Autodesk Subscription. 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The aed war Can tl an We om lie cans (ont isco ams Coons gee ys nana, aM red asa Mm a ‘ies the st nr ter core a ame: prot ames ovens rg oe epee hs ade ets et Sac ert ac Pung ay read mB eee Yup Ge ed ‘Soot hoaeneAaps ened A\ AUTODESK.“Teron of weights Esa eo ra— Un oie oe Tey of we A Gl Ba Tee pO Extra etary igh coy of pure fort sm 2 Seeing ano he coy pra Secu on ‘ron peed ‘salam ‘lod sence bene "ee a a eGR ‘lod eres erie sive with Srption onvact Wet, wthrel pn contact ‘Gv storage pty 25 GB een poo of sora ‘ata retention ae ave 39 70 ese aa ered ung Avec 30 ae contac ee 1.5 Will Autodesk's perpetual desktop software products and suites go away? No. Rental plans are provided in addition to perpetual licenses. Autodesk is committed to providing you the Alexblty to choose. 1.6 What are the benefits of Autodesk rental plans? Pay-asyourgo access software: This gives you the flexibility to contol costs without an up-front license investment or long tesm commitment. In some cases, you may be able to bil the cost of software ental plan back to your dents, makin it easier to treat software costs as an operating expense rater than a capital expense, Stay up to date: With an active rental plan, youalways have access tothe latest software releases and product enhancements. Scalable licensing: Rental lans help enable easier addition and removal of licenses. You can scale up ‘to manage a varity of temporary project andstaffing needs ike the addition of consultants, interns, and parttime employees. 117 What are the differences between monthly, quarterly and annual rental plans? ‘Annual rental plans Annual rental plans purchased drecty from Autodeskand through Autodesk Resellers are renewable These plans begin the day the purchase confirmation is sentand end 12 months from the purchase date At this point, you have the choice to renew your annual plan Annual rental plans purchased through the Autodesk Store renew automaticaly. These plans begin the day the purchase confirmation is sent and renew automatically one year from the purchase date and ‘each year thereafter untlyou cancelthe plan, ‘Quarterly rental plans Availabe through Autodesk Resellers and direct from Autodesk, quartery rental plansexpire atthe end ofa three month period, at which point you have a choice to rene. Quarterly plans begin the day thatthe purchase confirmation is sent to youand end three months late. For ‘example, ifyou purchase a quartely plan beginning on August 31, 2013, you pan willend on November 30, 2013 (or the last day of the third month) ‘With quarterly rental plans, any cloud credit allotted forthe rental period wil expire at the end of the rental term, regardless of whether you choose to purchase a new quarterly rental term, Monthly rental plans Offered through the Autodesk Store, these plans renew automaticaly. Monthly rental plans begin the day that purchase canfirmation is sent to youand renew on the same day of each month. For example, you purchase a monthly plan beginning on Juy 31, 2013, youvell automatically be biled on the 31st (or the last day) of each month thereafter, untilyou cancel the plan. ‘with month ental plans, any cloud credits allotted forthe rental period will accrue and accumulate for up to 12 consecutive months while the ental plan is active, On the 13th month any unused cloud credit from the fst month wil expire, on the 14th month, any unused cloud credits form the second month vill expire and so on, Any remaining accrued coud credits will expire when the rental plan is terminated, 118 What are the technical support and upgrade benefits of rental plan? Rental plans include many of the same technical support and uagrades offered through Autodesk® Subscription {or perpetual licenses. Se table 14 19 Is Autodesk® Subscription available for rental plans? No, Autodesk® Subscription isnot applicable for rental plans. Rental customers receive similar benefits to that ‘f Autodesk Subscription customers including technical suppor, software updates, and in some cases access 19 select cloud services. Se table in question 1.4 2. Installation and Getting Started with the Rental Plan 2.1 When does a rental term begin? The rental plan begins once you receive the order confirmation email. For example, if you place an order on ‘August31, 2013 and receive the order confirmation on the same day, the rental term begins on August 31, 2013, ads eons mera, coO, 3 a Maj aed Rene ese temas of adeno Asoc Mc, aes ssars me ‘Sse me Use nor er cre srl ames roe ane vents lrg oe pte ie ude eee Hh ‘Sees pcr apa say wits ss epatc tr Onarga Ge re ak ‘Soot hoaeneAaps ened A\ AUTODESK2.2 What isan Autodesk named user? ‘Rutodesk has developed anidentitybasedsytemthat maintains a relationship between an Autodesk IDand assets (eg rena plans o oud services censed from Rutodesk With arntal plan, theres 911 latonship between the user and te license. Users should not share their Autodesk IDs. Many Software fms have adopted sin ramed user modes 2.3 Oncet'vepurchased a rental plan, how dol get started? Step 1:Sign In ‘Alter your purchase, you'l receive an email with a ink to the Autodesk Account sign in page. Login using your username and password (or the temporary username and password created for you) Step 2: Access Products & Services ‘Once you've signed in, dick “Account” in the top navigation to land an the Products & Services page This page indudes al you've purchased as an ‘administrator and/or entitled to use as an end user. Installation is easy, simply find a product or service {and cick"Install Now’ or "Access Now" | Toview your cloud cred usage, clk the Reporting nauigation inthe let J namgaton. nthe Usage Report by Conitact expand the contact to ew the breakdown of usage per Service and export a detailed CSV report of al cloud credits used by date. gays enna, Morera aaa ab ste ‘ies the st nr ter core a ame: prot ames ovens rg oe epee hs ade ets et Sac ert ac Pung ay read mB eee Yup Ge ed Bibiadaask he Massena A\ AUTODESK2.4 How do | find my serial number and product key? ‘The product download should automaticaly apply your serial number and product key, but somecases you might need to enter it~ on the "Product & Services page", expand a product to find the serial number and product key. ‘Cloud services don't need serial numbers or product keys 2.5 How do I purchase more cloud credits? Ifyou need more credits, click on “Get more cloud credits" on the Usage Report page. This will take you to the ‘checkout to purchase 100-packs 3. Configuration and Usage [3.1 Does the software included with my rental plan have to connect to the Internet to work? The desktop sofware wil work when offine for up to 14 days, at which point you must connect to the Internetto continue, After seven days of disconnected use, youwill be reminded about the requirement to connect tothe Internet. An internet connection is requited in order to access cloud services. 13.2 Does the rental software sit in the cloud or on my desktop? Software products with rental license plans ae installed on the desktop in the same manner as traitional Perpetuatlicensed, desktop products. They are not hosted. Like ther perpetual icensed counterpart, mary of the rental plan include access to cloud services that are not installed on your desktop, for example: rendering, 3.3 How do I give other users access and track cloud credit usage? Manage Users = Ifyou have purchased more than svete mo oe seme ] ‘one rental plan fora product of Suite, administratorscan invite ‘other users. Though the “Users” age, administrators can assign users to download/access products {and services view and create web ‘support tickets, andaccess any ‘advanced support. To Invite users ‘simply by clicking "add user" this will automatially create an ‘Autodesk Account for them if they don't already have one. With the Bulk add, copy and paste up to 50 users with the spected formating {first name last name emai. ‘Then select the access the users should have. The users wil receve an email notifying them their permisions were updated. Users can then goto Autodesk Account to acess the products and sruces they have een given access to. You cn also select multiple users from the user Ist ata later time and cick the “Actions” menu to st their Track User Usage To view cloud credit usage for ‘Autodesk senices, click the Reporting” navigation in the left navigation, then clk “By Users. You wil see alist of users sorted by highest cloud cedit usage. if a users assigned to multiple contracts, they wil be listed twice forthe services they are using on each contract. ads eons mera, coO, 3 a Maj aed Rene ese temas of adeno Asoc Mc, aes ssars me ‘Sse me Use nor er cre srl ames roe ane vents lrg oe pte ie ude eee Hh ‘Sees pcr apa say wits ss epatc tr Onarga Ge re ak ‘Soot hoaeneAaps ened A\ AUTODESK3.4 Where do files created in rental software reside? Fes and projects saved from rental license plansare saved locally. Although an actively icensed rental or perpetual software product is required to open and edit files, you retain your data 355 Is there any difference in files created in rentablicensed versus perpetuatlicensed Autodesk software? No. There is no difference in files created in ether perpetual or ental software. They are 100% compatible with, ‘each other 2.6 What happens to data stored in the cloud after a rental plan is not renewed or terminated? ‘Cloud services entitlement continues unti the end of the bling cycle, at which point all documents stored in ‘Aulodesk 360 Storage remains avalable fora further 30 days (25Gb). If your rental license has expred you can Continue to access and view existing design and documentation files during this period, but you will not be abe to editor add information tothe files. after 30 days,your Autodesk 360 account wil revert tothe fee offering and storage limitations willbe reduced from 25Gb to 5G, 4, Licensing 4.1 What are my territory rights if purchase a ental plan? Ifyou buy a rental license plan in your home country, you have worldwide rights for usage. f you buy outside your hhome county o if you're in an excluded county, then the rental plan can only be used in the country of purchase ‘Consult the texms and conditons aareement for more info, 42 Will rental licenses include previous version usage rights? No. Access to previous versions fs unavalable, as Autodesk does not have previous versions of rental plans at this. time, 43 Gan L assign my entire global team to a single rental plan purchased in the US? No. The rental plan licenses needs to be purchased in the home country or territory and only users who reside in ‘that home country can be assigned as a named user ‘4,4 Can I convert an existing, perpetual desktop license toa rental plan? No, youcannat converta perpetual iense to rental licenseplan. 45 Can I convert a rental plan into a perpetual license? No. You cannot convert a rental license plan into a perpetual license. f you wish to purchase a perpetual license instead, you will need to cance your rental plan and place a new order for a perpetual iense. You will not be entitled to any discount based on rentalplan fees paid to date. Contact your Autodesk eset for more info 46 If | purchase a rental plan can | also purchase cloud credits? ‘Yes.As a rental plan customer, youcan purchase cloud credits thorough your Autodesk resel, through the Autodesk Store, or directly from Autodesk. Seecioud credits FAQ for more detals about the procurement and use ‘of doud credits, 47 Can I purchase a combination of rental plans and perpetual licenses? ‘Yes. You may purchase a combination of perpetual and rental icenses on separate contracts, through separate orders ‘428s there a rental plan for network licenses? No. Rental plan licenses are named user licenses; eachlicense can be used by one end user, who accesses the rental software with his or her individual Autodesk ID. ‘49 Are the rental licenses transferable? No, Lcense tansfers are not avaliable. 4.10 What happens if let my rental plan expire but wish to renew at a later date? What if my credit, ‘card expires and prevents the automatic renewal of my monthly rental plan? In these cases, you can simply place an order fora new rental plan. Late renewals after an agreement has expited {are not supported 4.11 How do I cancel a rental plan contract? Monthly and Annual ental plans (purchased through Autodesk Store) are automatically renewed until you cancel them. To cancel, click the Cancel Contract linkon the Products & Services pageof your Autodesk Account. 4.12 How do Irenew my rental plan? Willl receive renewal notices? ‘The renewal process for quarterly rental plan and annual rental plans purchased via Autodesk Reseles and directly from Autodesk isthe same as the Autodesk Subscription process. You wil eceive renewal notifications at 45, 30, and 4 days prior to expiration and 10 days post expiration The renewal process for monthly plans and annual rental plans executed through the Autodesk Store is automatic. ‘You do need not take any action. Your credit card willbe charged each month per the rental license agreement ‘and a confirmation will be sent to you. ads eons mera, coO, 3 a Maj aed Rene ese temas of adeno Asoc Mc, aes ssars me ‘Sse me Use nor er cre srl ames roe ane vents lrg oe pte ie ude eee Hh ‘Spa at puny wa we gael Bibiadaask he Massena A\ AUTODESK