Appropriate writing style: 1. Plan the document by knowing the Five W's and an H.

WHAT do you want to communicate, WHO the document is addressed to, WHY are you writing it, WHERE does the message originate from and where is it supposed to be received, WHEN and HOW the message is being conveyed. These factors influence specific features of the document, including its organization, subject, introduction and body. 2. Know the type of document appropriate for communication, after determining its purpose. For example, a memo is written when instructions are passed on to colleagues/subordinates informally. 3. Avoid clichs' and subject-specific jargon and adopt a direct/active voice of communication. This will enhance the clarity of the text as well as increase readability for the lay-man. 4. Maintain focus on the objective of the document. Going into unnecessary details will produce a document that is ambiguous and wordy. 5. Give credibility to the original sources. Avoid any and all forms of plagiarism. All references should be listed at the end of the draft in a manner so that they can be easily traced back to the relevant text.