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PROJECT REVIEW REPORT June 21st, 2007

Contract No.
ETEN GAN C517381

Project Acronym: SELIS Project title: Secure Electronic Invoicing Service Project Co-ordinator Despina Polemi (UPRC Signature.................................... Date ..21..../...6.../......2 7..

ETEN GAN C517381 SE!IS

CONTENT
PART A. PROJECT SELF-ASSESSMENT .......................................................................................................3 A1 "#$ECTI%ES.....................................................................................................................................................3 A2 &ES'!TS..........................................................................................................................................................3 A3 DE(!")*ENT..................................................................................................................................................3 PART B. ASSESSMENT OF WORK DONE ....................................................................................................4 #.1 AC+IE%E*ENTS.............................................................................................................................................., #.2 S+"&TC"*INGS..............................................................................................................................................5 #.3 C+ANGES T" T+E "&IGINA! (!AN................................................................................................................5 PART C ASSESSMENT OF THE REMAINING WORK ................................................................................5 C.1 *AIN &E*AINING -"&.................................................................................................................................5 C.2 C+ANGES T" T+E /'T'&E (&"$ECT (!AN ....................................................................................................6 PART D ASSESSMENT OF PLANS FOR IMPLEMENTATION AND DEPLOYMENT ..........................6

ETEN GAN C517381 SE!IS

Part A.

Project self-assessment

In this section, the project co-ordinator should summarise his perception of the progress of the project. A1 Objectives

Do the project objectives (both the long-term objectives of the project overall and the short term ones of the feasibility/validation phase) remain valid or is there a need for change? iven the current progress on the project, does the project co-ordinator believe that these objectives can be achieved !ithin the available budget and timeframe?" SE!IS i0 a cro0012or3er 0ervice 4or t5e 0ecure e6c5ange o4 eInvoice0. SE!IS i0 2a0e3 on an innovative arc5itecture t5at a3o7t0 t5e 8o0t a3vance3 0tan3ar30 4or t5e 0ecure 7rovi0ion o4 intero7era2le 0ervice0 9-e2 0ervice0: ;*! an3 (.I< in line =it5 t5e general re>uire8ent0 o4 t5e E' 4ra8e=or?. T5e goal o4 SE!IS i0 to con3uct a 8ar?et vali3ation anal@0i0 at a 7an Euro7ean level =it5 a 7roAecte3 initial 3e7lo@8ent in 2 6 an3 an e67ecte3 4ull 3e7lo@8ent 2@ 2 B. #ot5 t5e long an3 05ort1ter8 o2Aective0 o4 t5e 4ea0i2ilit@/vali3ation 75a0e re8ain vali3 an3 t5ere i0 no nee3 4or c5ange. T5e0e o2Aective0: a0 3e0cri2e3 in t5e Tec5nical Anne6 9TA< o4 t5e SE!IS 7roAect: 5ave 2een ac5ieve3 =it5in t5e availa2le 2u3get an3 t5e e0ti8ate3 ti8e4ra8e. T5e a33itional re>uire8ent0 9intero7era2ilit@ =it5 ot5er E&( 0@0te80 an3 creation o4 .734 4or8at o4 t5e e1invoice0< 7rovi3e3 2@ t5e revie=er0 in t5e 4ir0t revie= 8eeting =ere 4oun3 ver@ intere0ting 2@ t5e con0ortiu8. Tec5nical 0olution0 a33re00ing t5e0e re>uire8ent0 =ere 7rovi3e3 2@ '(&C an3 E67ertnet 9t5e0e a33itional tec5nical 8o3i4ication0 5a3 not 2een 4ore0een in t5e TA o4 SE!IS an3 a0 a con0e>uence '(&C involve3 a33itional 7er0onnel: over07en3ing it0 original 2u3get<.

A2

Results

Is the project co-ordinator globally satisfied !ith the feasibility/validation results? Does the #uality of the !or$ and of the deliverables meet the partner%s e&pectations? T5e 4ea0i2ilit@/vali3ation re0ult0 are 8ore t5at 0ati04@ing. T5e SE!IS 0ervice 7re0ent0 increa0e3 4ea0i2ilit@: =5ile t5e vali3ation re0ult0 4ull@ 0u77ort t5e 3evelo78ent o4 a 0ucce004ul 2u0ine00 7lan: =5ic5 =ill lea3 t5e SE!IS 0ervice to a3o7tion 2@ t5e Euro7ean 8ar?et. T5e >ualit@ o4 t5e =or? t5at too? 7lace 3uring t5e revie=ing 7erio3 =a0 controlle3 2@ a 3etaile3 >ualit@ 7lan. T5e 3elivera2le0 3evelo78ent 7roce00 =a0 4ull@ co87liant to t5e 07eci4ication0 o4 t5e >ualit@ 7lan. T5e internal revie=0 o4 t5e 3elivera2le0 in3icate3 all t5e nece00ar@ action0 4or i87rove8ent0: lea3ing to 4inal ver0ion0 t5at 8et t5e 7artnerC0 e67ectation0.

A3

Deployment

Is the project strengthening the partners' commitment to proceed !ith deployment and commercial e&ploitation of the proposed service? T5e vali3ation re0ult0 are ver@ 7ro8i0ing an3 a0 a re0ult t5e intere0t o4 t5e 7artner0 in e67loiting t5e re0ult0 o4 t5e 7roAect re8ain0 at an 5ig5 level. T5e co88ercialiDation o4 t5e SE!IS 0ervice i0 a 7riorit@ 4or t5e 7artner0 =5o are =illing to inve0t at t5e creation o4 a co87lete 7ro3uct: =5ic5 =ill 2e 0ucce004ul in t5e 8ar?et: accor3ing to t5e 7roAection0 o4 t5e 2u0ine00 7lan. T5u0: t5e SE!IS 7artner0 re8ain co88itte3 in 3e7lo@ing a co88ercial ver0ion o4 t5e SE!IS 0ervice. %ariou0 7artner0 alrea3@ 5ave 5a3 contact0 4or 4urt5er e67loitation.

< I4 c5ange0 in 7roAect o2Aective0: 7roAect 8anage8ent or an@ ot5er vital a07ect o4 t5e 7roAect are 0ugge0te3: t5e0e 05oul3 2e outline3 5ere. T5e@ 05oul3 2e 3e0cri2e3 in 4urt5er 3etail in #3. 3

ETEN GAN C517381 SE!IS

Part B.

Assessment of wor !one

B.1 Ac"ievements
(ighlight the major results obtained so far should be highlighted. )utline the objectives met so far (e.g. launch of the pilot service, number of users connected etc., and not a list of deliverables.

T5e 8aAor vali3ation ac5ieve8ent0 0o 4ar are t5e 4ollo=ingE T5e 7rotot@7e 5a0 2een cu0to8iDe3 an3 trie3 in t5e re07ective 7ilot 0ite0. 1. It 5a0 2een trie3 in a clo0e3 u0er grou7 involving t5e t5ree c5a82er0 o4 co88erce an3 t5e tec5nolog@ 7rovi3er0 in t5e 4ir0t roun3 o4 t5e tec5nical evaluation. 2. #a0e3 on t5i0 evaluation 0everal i87rove8ent0 5ave 2een 7er4or8e3 on t5e 7rotot@7e. 3. T5e 0econ3 roun3 o4 t5e 7ilot 94ull 0cale 7ilot< 0tarte3 in t5e 2eginning o4 Augu0t 2 6. t5e 4ollo=ing t5irteen 913< S*E0: co8ing 4ro8 t5ree 3i44erent countrie0: 7artici7ate3 a0 trial0 u0er0 te0ting an3 evaluating t5e i87le8entationE
!ranceE )0enti0 5tt7E//===.@0enti0.co8/: Si0teer 5tt7E//===.0i0teer.co8/: Co822a0e 5tt7E//===.co822a0e.4r/: Air Gla00 5tt7E//===.airegla00.co8/ o "reeceE E!S"( 5tt7E//===.el0o7.gr: 3.3.0@nerg@ +ella0 S.A 5tt7E//===.330@nerg@.gr: (rotec5 In4or8ation S@0te80 S.A 5tt7E//===.7rotec5.gr: Teletel 5tt7E//===.teletel.gr/: Sigular !ogic 5tt7E//===.0ingularlogic.eu/gree?.A07 o Romania: International Tra3e Center 5tt7E//===.itc2v.ro: Can3 I.T. Solutuon0 5tt7E//can3it.i3ili0.ro: Attract Tra3ing Co87an@ 5t77E//===.activ.ro: Si0te8 5tt7E//===.0i0te8.ro ,. In or3er to acco87li05 an e6ten0ive te0t o4 t5e SE!IS i87le8entation 7rovi3ing a3e>uate re0ult0 4or t5e 4inal evaluation re7ort a33itional u0er grou70 7artici7ate3 in t5e trial 75a0e. T5e u0er grou70 can 2e 0u213ivi3e3 in t5e 4ollo=ingE o Several Gree? S*E0 t5at are 8e82er0 t5e e#u0ine00 /oru8 -or?ing Grou7 3e3icate3 in e1 invoicing 0ervice0 7artici7ate3 in t5e trial0 75a0e. T5e SE!IS 7lat4or8 =a0 evaluate3 2@ 3 0enior IT 0tu3ent0 in t5e la2oratorie0 o4 '(&C. T5e0e 0tu3ent0 =ere active 8e82er0 o4 t5e aca3e8ic co88unit@ o4 t5e univer0it@ =it5out an@ 07eci4ic e3ucational 2ac?groun3 concerning 4inancial i00ue0. SE!IS =a0 7re0ente3 in t5e CEN FeInvoicing (5a0e 2G =or?05o7 on intero7era2ilit@ o4 electronic invoice0 in Euro7e 95tt70E//===.cen.eu/cenor8/2u0ine003o8ain0 /2u0ine003o8ain0/i000/activit@/einvoicingH2.a07< t5at too? 7lace in #ru00el0 on 7t5 *a@ 2 7. A4ter t5i0 7re0entation: In4oca8ere S.c.7.a. 9www.infocamere.it<: 4ro8 Ital@ =a0 intere0te3 in in0talling an3 te0ting t5e SE!IS i87le8entation 7artici7ating in t5e trial0 75a0e. T5e SE!IS con0ortiu8 contri2ute3 a re7ort 3e0cri2ing SE!IS =5ic5 =a0 revie=e3 an3 a77rove3 2@ t5e CEN Fe1invoincing =or?ing grou7G 8e82er0. 5. SE!IS coo7erate3 al0o =it5 ot5er grou70 =it5in 3i44erent 7roAect0E o TEN'TA 5tt7E//===.etenuta.org/E Seli0 7artner0 7artici7ate3 in t5e TEN'TA training 0e00ion on u0a2ilit@. T5e@ 7re0ente3 t5e SE!IS 7roAect an3 receive3 co88ent0 on t5e u0er inter4ace0 o4 SE!IS. In a33ition: Tenuta 7artici7ate3 in t5e SE!IS 7ilot 75a0e in or3er to 7rovi3e a 8ore e6ten0ive an3 3etaile3 4ee32ac? regar3ing t5e u0a2ilit@ an3 acce00i2ilit@ o4 SE!IS i87le8entation. o GENESIS 5tt7E//===.gene0i01i0t.euE GENESIS re7re0entative0 7artici7ate3 in SE!IS 7ilot 75a0e a0 trial0 u0er0: e67loring t5e o44ere3 SE!IS 4unctionalit@ an3 7rovi3ing t5eir co88ent0. An e00ential coo7eration 2et=een t5e 8e82er0 o4 t5e SE!IS an3 GENESIS 7roAect0 =a0 create3: giving t5e 7o00i2ilit@ to e6c5ange i3ea0 a2out i00ue0 an3 concern0 relate3 to t5e S*E0.

ETEN GAN C517381 SE!IS o S-E# 5tt7E//===.0=e217roAect.orgE T5e SE!IS 0ervice =ill 2e u0e3 in t5e S-E# 7roAect in or3er to te0t t5e 4unctionalit@ o4 t5e S-E# 7lat4or8 =5ic5 i0 an e/81 govern8ental 7lat4or8 3elivering -e2 2a0e3 e/810ervice0 to Euro7ean an3 non E' *unici7alitie0 o4 t5e -e0t #al?an0.

B.2 #"ortcomin$s
*his section should mention the objectives that should have been met but that the project failed to achieve. *he description should stress the implications (if any) that these failures may have on the overall project (rather than the reasons for their occurrence). +or each of the shortcomings mentioned, the co-ordinator should outline the solution identified or, in case he has not identified any, indicate !hy he believes that the project objectives could be met !ithout such a solution. T5ere =ere no 05ortco8ing0. T5e t5e tec5nical 7ro2le80 encountere3 3uring t5e 3e0ign an3 i87le8entation 75a0e0 =ere 0olve3 7ro87tl@ 2@ t5e 8e82er0 o4 t5e con0ortiu8. T5e con0ortiu8 3i3 not a33re00 onl@ one o4 t5e co88ent0 o4 t5e 4ir0t revie= 8eeting =5ic5 =a0 t5e vali3ation o4 t5e %AT nu82er in an invoice. T5i0 i0 a Euro7ean 7ro2le8 0ince 5ar8oni0ation on %AT i00ue0 5a0 not @et 2een ac5ieve3.

B.3 %"an$es to t"e ori$inal plan


,hanges made to the original plan need to be indicated here. ,hanges may relate to the !or$pac$age definitions, the deliverables, project management or the project schedule. -ach of these changes needs to be duly justified in case this has not been done via the project monitoring reports

T5e SE!IS 7roAect 3i3 not 4ace an@ 8aAor 7ro2le80 an3 no 8aAor c5ange0 to t5e original 7lanning too? 7lace. +o=ever 0everal i87rove8ent0 occurre3 9e.g. intero7era2ilit@ an3 7re0entation o4 SE!IS<. *oreover: 3ue to t5e ent5u0ia08 o4 all t5e 7artner0 involve3 in t5e trial0 t5e nu82er o4 trial u0er0 i0 8uc5 larger t5an t5e one 4ore0een in t5e TA. #e0i3e0: all 7artner0 7ut a33itional e44ort in 3i00e8ination an3 0tan3ar3i0ation activitie0. /inall@: e6tra e44ort =a0 07ent in t5e 4inal tuning 75a0e in =5ic5 t5e tec5nical 7artner0 a33re00e3 t5e t=o i87ortant re>uire8ent0 9intero7era2ilit@ o4 E&(0 an3 .734 4or8at0< i87o0e3 2@ t5e revie=er0. A tran04or8ation 8ec5ani08 5a0 2een 3evelo7e3 in or3er to tran04er t5e SE!IS .68l 0c5e8a to an E&( .68l 0c5e8a.

Part %

Assessment of t"e remainin$ wor

%.1 &ain remainin$ wor


/or *i3 Ter8 &evie=0 ive an assessment of critical !or$ that remains to be done, listed by project partner and related to overall project objectives. /or /inal &evie=0E Description of the !or$ that remains to be done (if any) by the different project partners. .elate this outstanding !or$ to the overall project objectives. T=o 8ore 3i00e8ination activitie0 are 7lanne3 until t5e en3 o4 t5e 7roAect. T5e co88ent0 o4 t5e revie=er0 an3 t5e (" t5at =ill 2e gat5ere3 in t5e 4inal revie= =ill 2e a33re00e3. T5e la0t I*& 9I*& 6< =ill 2e 7rovi3e3 in 8i31$ul@. Since t5e 4inal revie= i0 on $une 21 0t: 2 7 an3 t5e o44icial en3 3ate o4 t5e 7roAect i0 $une 3 t5: 2 7 t5e 7artner0 can not 7rovi3e 4inancial 3ata 4or t5e 8ont5 o4 $une 0o t5e (" 5a0 a0?e3 t5e con0ortiu8 to 3eliver t5e la0t I*& in $ul@.

ETEN GAN C517381 SE!IS

%.2 %"an$es to t"e future project plan


I4 a77ro7riate .eport proposed changes on the structure, composition and se#uence of !or$ pac$ages, based on the project programme. ,hanges shall respect the contractual conditions and costs. No 4urt5er c5ange0 are 4ore0een.

Part D Assessment of plans for implementation an! !eployment


*he purpose of this section is to provide an assessment of the critical aspects and challenges related to the deployment of the services. *his section should not repeat the analysis and information already presented in other deliverables, but merely refer to it. /lease complete the sections belo!. If you have provided the information else!here, please simply indicate !here this information can be found in each case (i.e. the reference number of the deliverable and page number). D.1 Th S !"#$ %: D"." Describe the services that !ill be provided including the information content. T5e SE!IS 0ervice 7rovi3e0 a 0uita2le inter4ace to t5e aut5ori0e3 u0er 4or in7utting t5e nece00ar@ 3ata 4or t5e invoice 4iel30 t5at 5ave 2een 3e4ine3 to co87l@ =it5 t5e Directive 2 1/115/EC. T5e re0ulting invoice 3ocu8ent i0 t5en 0igne3 2@ t5e aut5ori0e3 u0er: =5o acce00e0 5i0 cre3ential0 4ro8 a 08art car3. A0 0oon a0 t5e outgoing eInvoice 3ocu8ent i0 revie=e3 an3 0igne3: t5e re8aining 0te70 o4 t5e 7roce3ure are auto8ate3. T5e0e 0te70 inclu3e t5e 3i07atc5 an3 rece7tion o4 t5e electronic invoice 2@ 8ean0 o4 a -e2 Service012a0e3 8ec5ani08 an3 it0 0torage 4or 4urt5er 7roce00ing 2@ accounting 0@0te80 an3 8anage8ent o7eration0: a0 =ell a0 t5e return o4 a 0igne3 Frecei7tG 0tore3 2@ t5e i00uerC0 7art o4 t5e 0ervice. T5e i3enti4ication o4 t5e tran0acting -e2 Service0 en37oint0 i0 acco87li05e3 2@ 8ean0 o4 one 'DDI regi0tr@ 5o0te3 2@ '(&C. T5e 7ro3uct 8ec5ani08 an3 arc5itecture a0 =ell a0 t5e 7re1re>ui0ite0 4or u0ing t5e 7lat4or8 are 3e4ine3 2elo=. &% ! #'( !)$(#*' +#(h (h SELIS ,-)(.*!/
R 01 %( *. ) $ !(#.#$)( :

T5e en3 u0er 0en3er o4 an invoice 5a0 a 3irect inter4ace to 7lace a re>ue0t 4or a certi4icate =it5 a certi4ication aut5orit@ 9aut5entication or non1re7u3iation<. T5e a2ilit@ to 8anage 8ulti7le certi4icate re>ue0t0 4or 8ore t5an one actor =it5in a 0ingle organi0ation i0 o44ere3 2@ t5e 7lat4or8.
2)-#3)(#*' *. (h $ !(#.#$)( :

T5e reci7ient o4 a 0igne3 invoice =ill acce00 3irectl@ t5e vali3ation in4or8ation 4or aut5entication or non1re7u3iation. G ' !)(#*' )'3 3#%,)($h#'4 *. )' -#'"*#$
C! )(#*' *. )' #'"*#$ :

T5e creationC0 7roce00 i0 3ivi3e3 into t=o ca0e0: a0 4ollo=0E a. (D/ Invoice. 2. ;*! Invoice. In 2ot5 ca0e0: t5e creationC0 7roce00 i0 initiate3 2@ an e87lo@ee =5o aut5enticate0 5i80el4 2@ 8ean0 o4 5i0 08art car3 an3 (IN t5roug5 t5e '0er Inter4ace: =5ic5 i0 a 0igne3 a77let. T5e '0er Inter4ace ena2le0 t5e e87lo@ee to co87lete t5e nece00ar@ 3ata in or3er to create an invoice. T5e 3ata in7ut i0

"

ETEN GAN C517381 SE!IS auto8aticall@ c5ec?e3 to 7revent an@ error0. ). PDF I'"*#$ In t5e 4ir0t ca0e: (D/ electronic invoice0 are generate3 an3 0igne3 9a0 u0ual< 2@ acce00ing t5e u0erC0 cre3ential0 0tore3 in t5e u0erC0 08art car3. T5e 0igne3 (D/ 3ocu8ent0 are 0tore3 locall@ in t5e u0erC0 4ile 0@0te8 in a 7re3e4ine3 3irector@.
D#%,)($h#'4 *. #'"*#$ :

T5e 7ro3uce3 (D/ invoice0 are 3i0tri2ute3 Fo44lineG =it5out u0ing t5e un3erl@ing SE!IS in4ra0tructure. T5e u0er i0 a2le to 3i07atc5 t5e invoice0 u0ing ot5er electronic 8ean0: 0uc5 a0 e8ail. 5. 6ML I'"*#$ In t5e 0econ3 ca0e: t5e '0er Inter4ace tran07arentl@ gat5er0 t5e ti8e 0ta870 an3 t5e revocation 0tatu0 in4or8ation 3ata 4ro8 t5eir re07ective 0ource0. T5en: a ;A3ES 0ignature i0 4or8ulate3 2a0e3 on t5e cr@7togra75ic 7ri8itive0 in t5e 08art car3: t5e e87lo@eeC0 certi4icate an3 t5e invoice 3ata. /inall@: t5e invoice 3ocu8ent i0 0igne3 u0ing t5e >uali4ie3 certi4icate o4 t5e e87lo@ee: =5ic5 i0 locate3 in t5e 08art car3. A4ter t5e 0ucce004ul creation o4 t5e 0igne3 invoice 3ocu8ent: t5e invoice 3ocu8ent i0 7ac?age3 in a S"A( 8e00age e87lo@ing t5e -S Securit@ e6ten0ion0 an3 it i0 3i07atc5e3 to t5e I00uerC0 -e2 Service.
D#%,)($h#'4 *. #'"*#$ :

T5e i00uerC0 -e2 Service i0 5o0te3 in a Server controlle3 eit5er 2@E


T5e I00uer organi0ation: or T5e C5a82er o4 Co88erce


&DDI O, !)(*!
'DDI

I%%1 !

R $ #" !

Secure #ro=0er

e1Invoicing Service

e1Invoicing Service

Secure #ro=0er

(.I

TTP

/igureE SE!IS arc5itecture T5e -e2 Service receive0 t5e S"A( 8e00age: 3ecr@7t0 it an3 veri4ie0 t5e -S 0ecurit@ 3igital 0ignature. T5en: it e6tract0 t5e invoice: 0tore0 it in t5e ;*! 3ata2a0e an3 >uerie0 t5e &egi0tr@ in or3er to receive t5e (rivac@ (olic@C0 an3 t5e -SD!C0 3ocu8ent0 o4 t5e &eceiver. T5e >uer@ i0 2a0e3 on t5e %AT 7re4i6 o4 t5e &eceiver t5at corre07on30 to t5e countr@ co3e. T5e I00uer -e2 0ervice 7ar0e0 t5e &eceiverC0 -SD! 3ocu8ent an3 retrieve0 t5e &eceiverC0 -e2 Service en37oint. T5en: t5e invoice i0 7ac?age3 in a ne= S"A( 8e00age in =5ic5 t5e I00uer -e2 Service a77lie0 t5e acce7ta2le (rivac@ (olic@: e87lo@ing t5e -S Securit@ e6ten0ion0. /inall@: t5e 7rotecte3 S"A( 8e00age i0 3i07atc5e3 over +TT( to t5e &eceiver. R $ ,(#*'7 ")-#3)(#*' )'3 ,!*$ %%#'4 *. )' -#'"*#$
). PDF I'"*#$ R $ ,(#*' *. #'"*#$ : 7

ETEN GAN C517381 SE!IS T5e 0ent (D/ invoice0 are receive3 via t5e u0e3 electronic 8ean0. T5e veri4ication o4 t5e 0ignature can 2e 7er4or8e3 u0ing a 4ree 3o=nloa3e3 (D/ &ea3er or an@ ot5er 0uita2le 0o4t=are.
S(*!)4 *. #'"*#$ %:

T5e (D/ invoice0 are 0tore3 locall@ in t5e reci7ientC0 4ile 0@0te8.
5. 6ML I'"*#$ R $ ,(#*' *. #'"*#$ :

T5e receiving -e2 Service i0 5o0te3 in a Server controlle3 eit5er 2@E


T5e &eci7ient organi0ation T5e C5a82er o4 Co88erce

T5e -e2 0ervice receive0 t5e invoice an3 4ollo=0 a 4ull@ auto8ate3 7roce00 t5at re>uire0 no 5u8an intervention. T5e S"A( 8e00age containing t5e invoice i0 3ecr@7te3 an3 it veri4ie0 t5e -S 0ecurit@ 3igital 0ignature: 0o t5at t5e 7oint o4 origin i0 vali3ate3. T5en t5e invoice 3ocu8ent it0el4 i0 e6tracte3. T5e vali3ation o4 t5e e82e33e3 cr@7togra75ic in4or8ation 4ir0tl@ re>uire0 co88unication =it5 a CA 4or veri4ication o4 t5e cre3ential0 t5at =ere u0e3 to 0ign t5e e1Invoice a0 =ell a0 4or veri4ication o4 an@ ti8e0ta87 t5at =a0 inclu3e3 in t5e 3ocu8ent. /inall@ t5e ;A3ES 0ignature i0 vali3ate3. T5e ne6t 0te7 i0 to 4or8 a 0igne3 S"A( re7l@ containing an Ac?no=le3ge8ent noti4ication a2out t5e rece7tion 0tatu0 o4 t5e 7articular invoice. T5e &eceiver -S 0tore0 t5e invoice an3 t5e recei7t in t5e &eceiverC0 ;*! Data2a0e an3 it 3i07atc5e0 t5e S"A( recei7t to t5e I00uer -e2 0ervice. T5e S"A( recei7t i0 encr@7te3 =it5 t5e I00uerC0 7u2lic ?e@: an3 3igitall@ 0igne3 =it5 t5e &eceiverC0 0erver 7rivate ?e@. At la0t 0te7: t5e I00uer -e2 Service receive0 t5e 0igne3 S"A( recei7t: it 3ecr@7t0 it an3 it veri4ie0 t5e -S 0ecurit@ 3igital 0ignature. T5en: it 0tore0 it in it0 ;*! 3ata2a0e along =it5 t5e 0ent invoice.
P!*$ %%#'4 *. ! $ #" 3 #'"*#$ %:

Ne= unc5ec?e3 invoice0 a77ear in t5e 8anaging a77lication in2o6. A4ter c5ec?ing t5e 0tatu0 o4 t5e revie=e3 invoice0 i0 u73ate3 to Fc5ec?e3G: t5e@ re8ain 0tore3 in t5e ;*! 3ata2a0e 4or t5e ti8e lengt5 07eci4ie3 2@ t5e a77lica2le legi0lation. T5e receive3 invoice0 can al0o 2e tran04or8e3 in t5e local 0c5e8a u0ing a tran04or8ation engine t5at ena2le0 t5e tran04or8ation 2et=een variou0 te6t 4or8at0 9;*!: te6t<. T5e tran04or8e3 invoice0 can 2e i87orte3 2@ t5e u0e3 E&( an3 accounting 0@0te80 in or3er to 2e u0e3 4or 4urt5er 7roce00ing.
S(*!)4 *. #'"*#$ %:

T5e electronic invoice 3ocu8ent i0 0tore3 in an ;*! 3ata2a0e in or3er to 0ati04@ t5e re>uire8ent 4or 0torage in t5e 4or8at in =5ic5 t5e invoice =a0 0ent an3 receive3. T5e invoice i0 0tore3 at 2ot5 t5e i00uerC0 an3 t5e receiverC0 0i3e0. #ot5 7artie0 5ave in t5eir 7o00e00ion in3i07uta2le to?en0: =5ic5 are t5e 0igne3 invoice0 an3 t5eir re7lie0 to 7rove t5at t5e e6c5ange 5a0 actuall@ occurre3. To ena2le cro0012or3er eInvoice e6c5ange: t5e i00ue i0 to locate t5e -e2 Service. T5at i0 3one via t5e %AT nu82er t5at i0 it0 uni>ue i3enti4ier 3ue to it0 countr@ 7re4i6. D".0 /rovide a technical and functional description of the infrastructure needed. A 5ig5 level 7re0entation o4 t5e overall SE!IS arc5itecture i0 3e7icte3 in t5e 4igure t5at 4ollo=0E

'DDI

Secure #ro=0er

Inter4ace to ot5er arc5itecture0


A3/#'#%(!)(#*' 9 *!$h %(!)(#*'

'0er inter4ace

ETEN GAN C517381 SE!IS

D.: Th M)!; (: D0." Describe the users of the services that !ill be using/paying for the services. T5e target 8ar?et 4or t5e SE!IS 0ervice co87ri0e0 all t@7e0 o4 enter7ri0e0: 0uc5 a0 S*E0 or larger organiDation0: 2ut t5e initial 4ocu0 =ill 2e on S*E0. E875a0i0 =ill 2e 7ut on 8e82er05i7 =it5 t5e re07ective C5a82er0 o4 Co88erce 9CoC0<. T5e 7re3icte3 0iDe o4 t5i0 7art o4 t5e 8ar?et i0 in t5e or3er o4 8an@ t5ou0an30 aroun3 Euro7e. During t5e 7roAect initial 3e7lo@8ent t5e can3i3ate in3icative 8ar?et 0iDe can 2e e0ti8ate3 in t5e region o4 2 . co87anie0: =5ic5 a77ro6i8ate0 t5e 0u8 o4 t5e 8e82er0 o4 t5e t5ree CoC0 t5at 7artici7ate in t5e 7roAect. T5e long1ter8 goal i0 to increa0e t5e 7artici7ation an3 t5e in3e7en3ence o4 all t@7e0 o4 co87anie0 an3 7eo7le: t5roug5 lo= 7rice0 an3 5ig5 availa2ilit@ o4 t5e 0ervice0. D0.0. Describe ho! the services !ill be mar$eted, including the pricing approach. F*! (h#% % $(#*' + ! . ! (h ! )3 ! (* D. 5.: < F#')- B1%#' %% P-)'= D0.1 Describe the e&pected competition and the e&pected mar$et share. Solution0 4or t5e Electronic #ill 9Invoice< (re0ent8ent an3 (a@8ent 1 E#(( 9or EI((<: are 7rovi3e3 2@ co87anie0 3e3icate3 on t5i0 7articular 8ar?et 0eg8ent a0 =ell a0 2@ large 0o4t=are co87anie0 o44ering a co87lete 07ectru8 o4 2u0ine00 0olution0 a0 05o=n 2elo=E.
Editor 1 2 3 " % ( + /
ADP GSI Agresso Atos origin !asware !#Process Ca&tiva Doc)*ase ,s-er In0l)e Illicon Des-om

Product
Clear invoice Agresso invoice manager Worlwide invoice !asware !ill $anager !wi'e Doc)*ase enter&rise ,s-er deliver.ware 1rade2&ress Freemind Invoice manager 4eadso0t allegro a connect

Nationality
USA Netherland France Finland France USA France France France France France Swedish France Greece

13 Iteso0t 11 Prolog)e 12 4eadso0t 13 Seres 1


a connect

/ro8 t5e overall 7o7ulation o4 co87anie0: 2ot5 7u2lic an3 7rivate: le00 t5an 5K o4 t5e co87anie0 =it5 8ore t5an 1 e87lo@ee0 5ave a real e67erience o4 3e8aterialiDation. I4 =e 4ocu0 t5oug5 on 4i0cal 3e8aterialiDation: t5i0 7ercentage 4all0 3o=n to aroun3 2K. A0 a 8atter o4 4act: t5ere i0 a great 3i07arit@ 2et=een t5e S*E0 =5ic5 are ne= entrant0 in t5i0 8ar?et an3 t5e 7rinci7al or3er0 giver0 an3 invoicer0 =5ic5: a0 a general rule: i87o0e t5eir o=n 3eci0ion0: 8o0tl@ EDI12a0e3. -e can o20erve to3a@ t5at EDI re7re0ent0 t5e 8aAor 7art o4 e6c5ange3 4i0cal invoice0: a0 it 2ene4it0 4ro8 a 1 1@ear 7rece3ence in t5e i87le8entation o4 or3er17roce00ing an3 3irectl@ E&(1connecte3

ETEN GAN C517381 SE!IS a77lication0 9E&(E Enter7ri0e &e0ource (lanning< In or3er to anal@0e t5e 8aturit@ o4 t5e 8ar?et: it i0 nece00ar@ to o20erve 5o= =ell17re7are3 to 0=itc5ing to e1invoicing are t5e enter7ri0e0. F*! .1!(h ! )')-8%#% + ! . ! (h ! )3 ! (* D. :.1 < M)!; ( A')-8%#% S(138= D.3 Th K 8 A$(*!%: D1." Identify the $ey actors (public and private) needed to deploy and operate the services. E1!*, )' Ch)/5 !% *. C*// !$ $-1%( ! T5e C5a82er0 o4 Co88erce o4 At5en0: #ra0ov an3 (ari0 =ill act not onl@ a0 8ar?et 7rovi3er0 2ut a0 re0eller0 o4 t5e 0ervice a0 =ell. *o0t o4 t5e i3enti4ie3 2arrier0 are 2a0e3 on 8i0un3er0tan3ing or 4ear. #ot5 can 2e countere3 2@ 7rovi3ing ea0@ to co87re5en3 relevant in4or8ation: training an3 e6a87le0 o4 0ucce004ul i87le8entation0. At a Euro7ean level it =oul3 2e 0trongl@ reco88en3e3 t5at t5e 7u2lic aut5oritie0 05oul3 con0i3er u0ing e1invoicing t5e80elve0 on one 5an3: 4or co0t 0aving: an3 on t5e ot5er 5an3 4or 0ti8ulating an3 7ro8oting t5e u7ta?e o4 electronic invoicing t5roug5out Euro7e. T5i0 i0 t5e rea0on =5@: once t5e 3e7lo@8ent 75a0e0 =ill 2e launc5e3: t5e con0ortiu8 e67ect0 to e6ten3 t5e initial 7roAect to t5e Euro7ean C5a82er o4 Co88erce Net=or?. A 7artner05i7 =ill 2e e0ta2li05e3 an3 7ro7o0e3 to 5ave an agree8ent to un3erta?e t5e 0ale0 e44ort0. An@ CoC t5at =i05e0 to o44er t5e SE!IS 0ervice 05oul3 0trongl@ con0i3er a33ing to it0 organi0ational 0tructure an eInvoicing Service0 "44ice 9eIS"<. A 7ro7o0e3 0tructure o4 an eIS" =ill con0i0t o4E a +ea3 o4 "44ice one or t=o in4ra0tructure a38ini0trator0 one or t=o 7er0on0 concerne3 =it5 3ata entr@ one 7er0on involve3 =it5 cro0012or3er relation05i70 "ne 0ecretar@ o4 t5e "44ice. A 7o00i2le la@out i0 05o=n in t5e 4ollo=ing 3iagra8

T5e (ead of )ffice =ill 2e re07on0i2le 4or t5e overall 7rovi0ion o4 t5e 0ervice a0 =ell a0 4or

7ro8oting t5e 0ervice to ne= cu0to8er0. T5e ,ross border relation05i7 7er0on =ill 2e re07on0i2le 4or e0ta2li05ing t5e legal an3 o7erational lin?0 in a CoC to CoC level. +e/05e =ill al0o 2e re07on0i2le 4or 8a?ing t5e nece00ar@ agree8ent0 =it5 all t5e ot5er CoC0. T5e Infrastructure 2dministrators =ill 2e re07on0i2le 4or t5e tec5nical 0u77ort a0 =ell a0 t5e 8aintenance o4 t5e 5ar3=are an3 0o4t=are co87onent0 o4 t5e 0@0te8. T5e@ 8a@ 2e 7er0on0
10

ETEN GAN C517381 SE!IS co8ing 4ro8 t5e IT 3e7art8ent o4 t5e CoC: out0ource3 7er0on0 or even 7er0onnel 05are3 =it5 ot5er CoC0. T5e 7articular c5oice i0 3e7en3ent on t5e nu82er o4 cu0to8er0. A0 t5e nu82er o4 cu0to8er0 increa0e0: an eIS" 8a@ con0i3er 5iring 4ull ti8e e87lo@ee0 4or t5e0e 7o0ition0. T5e Data entry personnel =ill 2e involve3 in t5e entering o4 an@ 3ata co8ing 4ro8 t5e C"C an3 t5e cu0to8er0 t5at nee3 to 2e 0tore3 in t5e 0@0te8C0 3ata2a0e. It 8a@ 2e one or 8ore 7eo7le: 3e7en3ing on t5e a8ount o4 3ata t5at i0 8anage3.
A secretary i0 al0o nece00ar@ to 7rovi3e a00i0tance in all o7eration0.

In a 8ore evolve3 ver0ion o4 t5i0 organi0ational 0tructure: an eIS" 8a@ con0i3er to 5ire 0o8e 5el7 3e0? 7eo7le to 7rovi3e 0o8e 4ir0t level a00i0tance to cu0to8er0. S*.(+)! #'( 4!)(*!% T5e0e large co87anie0: 5aving a national or international coverage: =ill 2e a2le to 2ring tec5nical co87etencie0 to t5e S*E0 on 3e8an3: at an acce7ta2le rate: in or3er to 7ro7agate t5e SE!IS 0olution. T5e@ =ill 2e a0?e3 to inter4ace an3 2un3le t5e SE!IS 7lat4or8 =it5 t5eir o=n 0olution in or3er to re0ell t5e 7ac?age. /our to 4ive entitie0 coul3 2e 0electe3: in or3er to cover geogra75icall@ eac5 countr@: =it5 7ri8ar@ an3 0econ3ar@ 7rioritie0 on 07eci4ic in3u0trial 0ector0. T5e o2Aective i0 to avoi3: con4lict0 an3: at t5e 0a8e ti8e: a lac? o4 7re0ence in eac5 territor@. T5e0e integrator0 =ill 5ave a 0trong E&( 0@0te8 ?no=le3ge: ena2ling t5e8 to in0tall connector0 on t5e cu0to8erC0 0ite: in ca0e0 t5e cu0to8er0 are =illing to 3irectl@ e6tract t5e invoice0 4ro8 t5eir E&(. R % -- !% T5e0e co87anie0 =ill co87lete C5a82er0 o4 Co88erce action0 2@ 7rovi3ing tec5nical a00i0tance on t5e 4iel3: once SE!IS 5a0 2een c5o0en a0 t5e 7lat4or8 o4 c5oice. T5e@ coul3 al0o re0ell t5e 0o4t=are on t5eir o=n. D1.0 .eport on the need to involve other partners in the operational phase of the project.

A0 e67laine3 in t5e 7reviou0 0ection: t5e involve8ent o4 0o4t=are integrator0 an3 re0eller0 i0 nece00ar@ in or3er 4or t5e SE!IS 0ervice 7rovi3er0 to 2e co87liant =it5 t5e 2u0ine00 7lan an3 5ave a 0ucce004ul 8ar?et a3o7tion o4 t5e SE!IS 7ro3uct.
D1.1 .eport on the planned initiatives to prepare deployment (e.g. joint ventures, contractual arrangements bet!een partners). '(&C an3 E67ertnet 5ave alrea3@ agree3 on e67loiting SE!IS t5roug5 '(&C. /urt5er agree8ent0 =ill 2e inve0tigate3.

11

D.4 I'" %(/ '( #' (h O" !)-- P!*> $(: D3." Describe the physical investment such as servers, !or$stations, /,%s etc. T5e 7lat4or8 0erver co87onent0 8a@ run on 1 (C =it5 t5e 4ollo=ing c5aracteri0tic0E M#'#/1/ ! 01#! / '(% (roce00or &A* Di0? 07ace "7erating S@0te8 Internet connection 1 1 G# -in3o=0 2 S(, or !inu6 #roa32an3 connection *5D 512 *# R $*// '3 3 ! 01#! / '(% At lea0t 3 1 G# 112 G# -in3o=0 ;( (ro S(2 38, ADS! or 2etter *5D

An@ client t5at nee30 to acce00 t5e 0erver co87onent0 05oul3 5ave t5e 4ollo=ing c5aracteri0tic0E M#'#/1/ ! 01#! / '(% (roce00or &A* Di0? 07ace "7erating S@0te8 Internet #ro=0er Internet connection S8art car3 or 'S# 0ecurit@ to?en 1 2 *5D *# S(, 256 *# -in3o=0 2 R $*// '3 3 ! 01#! / '(% 3 5 *5D *# 512 G# -in3o=0 ;( (ro S(2 Internet E67lorer 6. S(1: *oDilla /ire4o6 1.5 38, ADS! or 2etter 9*ore 07eci4ic 08art car3 rea3er0 or 7ro3uct0 05all 2e 3e4ine3 05ortl@<

Internet E67lorer 6. S(1: *oDilla /ire4o6 1.5: *oDilla #roa32an3 connection Su77ort 4or (C/SC J CT1 A(I Su77ort 4or IS"78161 co87ati2le 7roce00or 08art car30

D3.0 Describe the non physical investment such as soft!are tools, training, technical assistance, etc. D3.1 /rovide a provisional time table of the project for the deployment and operation of the overall 7roAect.

ETEN GAN C517381 SE!IS


Year 2006
Q1 Q2 Q3 Q4 Q1

Year 2007
Q2 Q3 Q4 Q1

Year 2008
Q2 Q3 Q4 Q1

Year 2009
Q2 Q3 Q4

Installation servers CoCs CoCs tests Customers tests Resellers recruitment Launch Athens, Brasov, Paris Platform SELIS eneralisation in Euro!e

D.5 R#%;% )'3 D , '3 '$# %: I3enti4@ critical ri0?0 an3 3e7en3encie0 to t5e i87le8entation o4 t5e 7roAect: inclu3ing regulator@ i00ue0: 7ro7ert@ rig5t0: co0t o4 co88unication0 etc. T5ere are t=o ?in30 o4 ri0?0 relate3 to t5e 3e7lo@8ent o4 SE!ISE % one i0 internal to t5e 7ro3uct an3 lie0 8ainl@ on not an0=ering e67ectation0 o4 t5e 8ar?et: a0 li0te3 a2ove 90ee 8ar?et re>uire8ent0 4or 0ucce00<. A0 alrea3@ 0tate3: acce7tance 2@ u0er0 i0 t5e real con3ition 4or a =i3er 3e7lo@8ent: =5ic5 8ean0: 0i87licit@ o4 u0e: intero7era2ilit@ an3 a 0u20tantial return on inve0t8ent0 t5e 0econ3 one i0 e6ternal an3 3eal0 =it5 t5e evolution an3 07ee3 o4 o7ening o4 t5e 8ar?et. A0 u0ual in t5e0e tec5nolog@13riven 8ar?et0: =5en a 0ervice li?e electronic invoicing 2eco8e0 7rogre00ivel@ 8ore 7o7ular: t5e ti8e to 8ar?et 4or ne= cu0to8er0 3ecrea0e0 an3 t5e co88ercial co0t to a77roac5 t5e8 an3 ta?e t5e8 on 2oar3 3ecrea0e0 a0 =ell. T5e 7ioneering co87anie0 5ave to 2e a2le to 0urvive in t5i0 7erio3 an3: t5en: t5e@ 5ave to 4ace a revivi4ie3 co87etition: attracte3 2@ a 8ar?et =5ic5 i0 no= 3e8an313riven.

S7eci4ic ri0?0 an3 a00ociate3 action0 are 7re0ente3 in t5e ta2le 2elo=: =5ere a 7roAect 0cenario i0 3evelo7e3: li0ting ta0? 2@ ta0? t5e 7otential ri0?0 an3 7rovi3ing: =5erever relevant: it0 8itigation 7lanE

T)%; To evaluate t5e 8ar?et 4eature0 90iDe: 0tate o4 3evelo78ent: t@7e o4 cu0to8er0 an3 co87etitor0<

R#%; SiDe o4 8ar?et in a 7erio3 o4 12 8ont50 4ollo=ing t5e en3 o4 SE!IS 8ig5t not Au0ti4@ t5e inve0t8ent

M#(#4)(#*' ,-)' Con0i3er e6ten3ing t5e 7erio3 to 2, 8ont50. See? alternative 3e7lo@8ent 7lan0. Con0i3er entering in 0i8ilar area0 9e.g. 2illing< or 05i4ting geogra75ical 4ocu0 9e.g. 2e@on3 E'< Con0i3er 3evelo7ing 3i44erent ver0ion0 o4 t5e 7lat4or8 2a0e3 on t5e re>uire8ent0 o4 a grou7 o4 countrie0 or in3ivi3ual countrie0.

L#; -#h**3 *EDI'*

To >uanti4@ t5e nee3e3 inve0t8ent co0t0: 2ot5 4or launc5 an3 8aintenance o4 t5e 0ervice

T5ere are 3i44erence0 a8ong t5e countrie0 re7re0ente3 in SE!IS t5at 8ig5t call 4or 3i44erent level0 o4 inve0t8ent. Di0cre7ancie0 8ig5t 2e too large to 8aintain one 0ingle 7lat4or8 o44ering t5e 0a8e level o4 0ervice.

*EDI'*

13

ETEN GAN C517381 SE!IS To calculate t5e e67ecte3 7ro4ita2ilit@ an3 t5e u0er0 4ee0 0c5e8e (ro4it0 8ig5t not nece00aril@ Au0ti4@ t5e e44ort an3 inve0t8ent re>uire3 Con0i3er e6ten3ing t5e 7erio3 to 2, 8ont50. See? alternative 3e7lo@8ent 7lan0. Con0i3er entering in 0i8ilar area0 9e.g. 2illing< or 05i4ting geogra75ical 4ocu0 9e.g. 2e@on3 E'< Con0i3er 8o3i4@ing t5e 2u0ine00 8o3el o4 SE!IS Ta?e 7roAect 8anage8ent 8ea0ure0 to en0ure ti8el@ 3eliver@ *EDI'*

To 3e4ine t5e 2u0ine00 8o3el0 0uita2le 4or eac5 cu0to8er t@7olog@ To i87le8ent a 4inal 2u0ine00 7lan: inclu3ing accounting an3 7a@8ent 7roce3ure0 De4inition o4 t5e e67ecte3 re0ult0 to 2e ac5ieve3 an3 o4 criteria an3 t5re05ol30 to evaluate t5e trial Stu3@ o4 national 07eci4icitie0 9inclu3ing eventual co87etition i4 an@<: collection o4 t5e availa2le in4or8ation an3 a3a7tation o4 t5e #u0ine00 (lan Setting u7 t5e con3ition0 nee3e3 4or t5e 0tart u7 o4 t5e trial To i3enti4@ t5e 0ervice0 7roce3ure0 to 2e i87le8ente3 in t5e trial 9re>uire3 4unction0 an3 utilitie0< Dr@ run o4 t5e 7ilot 0ite0: o7erational te0t0 To 8onitor t5e u0er0 reaction to t5e i87le8ente3 0ervice0 To collect 3ata concerning t5e u0er0 0ati04action To 7rovi3e an overall a00e008ent o4 t5e trial run To i87le8ent t5e nece00ar@ a3Au0t8ent0 to t5e 0@0te8 in or3er to i87rove t5e 0@0te8

#u0ine00 8o3el0 8ig5t re>uire a 8o3el not currentl@ 0u77orte3 2@ SE!IS Dela@0 in i87le8enting a 3e4initive 2u0ine00 7lan

!"-

!"-

Dela@0 in 7ro3ucing re0ult0 an3 a00e008ent criteria

Ta?e 7roAect 8anage8ent 8ea0ure0 to en0ure ti8el@ 3eliver@

!"-

Evolving re>uire8ent0 an3 07eci4ication0 t5at 8ig5t 7ut 3e7lo@8ent at ri0? o4 3ela@

/ocu0 on t5e 4a0ter gro=ing 8ar?et0 4ir0t 97ic? 4ir0t t5e lo=er 5anging 4ruit0<

!"-

Dela@0 in i87le8enting t5e 0tart u7 trial Dela@0 in i87le8enting 7roce3ure0

Ta?e 7roAect 8anage8ent 8ea0ure0 to en0ure ti8el@ i87le8entation Ta?e 7roAect 8anage8ent 8ea0ure0 to en0ure ti8el@ i87le8entation o4 7roce3ure0

!"-

!"-

Dela@0 in t5e 3r@ run0 at t5e 7ilot 0ite0 Dela@0 in u0er involve8ent

Ta?e 7roAect 8anage8ent 8ea0ure0 to en0ure ti8el@ i87le8entation Ta?e 7roAect 8anage8ent 8ea0ure0 to en0ure ti8el@ involve8ent Ta?e 7roAect 8anage8ent 8ea0ure0 to en0ure ti8el@ collection Ta?e 7roAect 8anage8ent 8ea0ure0 to en0ure ti8el@ a00e008ent0 Ta?e 7roAect 8anage8ent 8ea0ure0 to en0ure t5at 8i0un3er0tan3ing0 an3 3ela@0 are averte3

!"-

!"-

Dela@0 in 3ata collection

!"-

Dela@0 in trial a00e008ent0

!"-

*i0un3er0tan3ing an3 3ela@0 o4 =5at nee30 to 2e en5ance3

!"-

ETEN GAN C517381 SE!IS To 0tart 7ro8oting t5e 0ervice acro00 Euro7e. *ar?et vali3ation #arrier0 an3 c5allenge0 anal@0i0 /inancing re>uire8ent0 to launc5 t5e 0ervice on a Euro7ean 2a0e Euro7ean la= co87ati2ilit@ an3 0u0taina2ilit@ Dela@0: or lac? o4 4un30 to i88e3iatel@ 0tart 0ervice 7ro8otion -rong/not a77ro7riate 0a87le 0election "vere0ti8ation o4 3i44erent relevant 7ara8eter0 Te87orar@ lac? o4 4un30 Involve t5e 8anage8ent o4 t5e Con0ortiu8 7artner0 to en0ure 0u77ort &e4ocu0 an3 e67an3 to an a33itional geogra75ic area &e4ocu0 an3 e67an3 to a 8ore a77ro7riate area Involve t5e 8anage8ent o4 t5e Con0ortiu8 7artner0 to en0ure 0u77ort Ti8el@ liai0e =it5 t5e relevant 8e82er 0tate aut5oritie0 to en0ure 7ro7er rela@ o4 re>uire8ent0 an3 u73ate0 t5ereo4. Involve t5e 8anage8ent o4 t5e Con0ortiu8 7artner0 to en0ure 0u77ort Involve t5e 8anage8ent o4 t5e Con0ortiu8 7artner0 to en0ure 0u77ort *EDI'*

!"!"*EDI'*

S5i4ting con0i3eration o4 legi0lative con0traint0

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De0ign o4 t5e 3i00e8ination activitie0 Di00e8ination activitie0 i87le8entation

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D4." Describe ho! the overall project for the first t!o years of operations !ill be financed, i.e. combination of private and public funds, e#uity financing, loans, grants, cash from operations, promoter%s o!n funds or other financial instruments. T5e 4ollo=ing ta2le 7rovi3e0 t5e 4inancing 7lan 4or t5e overall 7roAect
%ost cate$ory Operation e*penses Personne* consuma,*es Tra-e* &u,contractin. Ot/er s0ecific costs O-er/ea1 'e.a* su00ort 21-ertisin. an1 mar3etin. Trainin. %apital e*pen!iture 4ura,*e e5ui0ment &et u0 costs Tec/no*o.6 infrastructure )otal investment 'ear 1 (1#m.) +(1 ,(- . !"0 0$$ + 0+ 3 00 + 0+ # 000 + 20$ 0 7 + 10 000 + 20 000 + 0+ 1-1 ,-/ . 7 !"0 + 0+ 1"0 000 + 1 //0 1/- . 'ear 2 -(, /// . 2!0 000 + ! 000 + 30 000 + 0+ 1! 000 + 110 000 + ! 000 + 200 000 + 30 000 + 3(, /// . 2! 000 + 200 000 + 120 000 + 00/ /// . 'ear 3 0+/ /// . 00 000 + 10 000 + 20 000 + 0+ 20 000 + 1"0 000 + 10 000 + 300 000 + "0 000 + 33/ /// . #0 000 + 0+ 2!0 000 + 1 31/ /// . 'ear ( 022 /// . !0 000 + 12 000 + 20 000 + 0+ 20 000 + 1$0 000 + 0+ 170 000 + "0 000 + (3/ /// . #0 000 + 0+ 3!0 000 + 1 3,2 /// . )otal 3 3++ ,(- . 1 ""0 0$$ + 27 000 + 10 00 + 0+ "3 000 + ""$ 0 7 + 2! 000 + "$0 000 + 1!0 000 + 1 212 ,-/ . 1$2 !"0 + 200 000 + ##0 000 + ( --1 1/- .

D4.0 /rovide an analysis of the revenue generated by the services. T5e 0ale0 4oreca0t 2elo= 5a0 2een con0tructe3 4or eac5 countr@ u0ing : in eac5 categor@: a nu82er o4 08all: 8e3iu8 an3 large 0iDe enter7ri0e0. It i0 not 3e7en3ent on t5e nu82er o4 re0eller0 t5at 5ave an un?no=n 7rogre00ion: 2ut on t5e ca7acit@ o4 eac5 countr@ to re07on3 to t5e 8ar?et: once t5e 7lat4or8 i0 in a recurrent 7roce00. It 05oul3 2e note3 t5at t5e0e 4igure0 inclu3e 0o4t=are 0ale0 onl@: inclu3ing 8aintenance 4or t5e integrate3 8o3el an3 t5e 0ite licen0ing i4 an@. A0 t5e 7ro3uct =ill 2e 3elivere3 in a 7lug1an317la@ a77roac5: t5e training 5a0nCt 2een ta?en into account. It i0 0u77o0e3 t5at t5e cu0to8er training regar3ing t5e connection =it5 e6i0ting 0@0te80 =oul3 2e reali0e3 2@ t5e re0eller c5annel: rat5er t5an 2@ SE!IS =5ic5 =ill not inten3 to 5ave t5e a77ro7riate re0ource0 internall@. D4.1 /rovide a profit and loss statement and a cash flo! analysis covering the first t!o years of operations. T5e anal@0i0 7er countr@ i0 7rovi3e3 in D.5.: <F#')- B1%#' %% P-)'=.

Pro7ect Re-iew Re0ort

Pa.e 1" of 1"

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