Professional Documents
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Stakeholder
any person, group or organization who can be positively or negatively impacted by, or cause an impact on, the actions or activities proposed
Stakeholder analysis
Aim: Identify the stakeholders and assess how they are likely to be impacted by the project. Goal: develop cooperation between the stakeholder and the project team and, ultimately, assuring successful outcomes for the project.
Types of Stakeholders
All groups affected All groups affectedby a corporations by a corporations decision and policy
decision and policy
Primar Primary y
Secondary
Primary Stakeholder
Employees (union) Wholesaler Retailer
Skill Distribution Capital
Shareholder
Compete
Business
Lend Money
Competitor
Money Material
Creditor
Customer
Supplier
5
Secondary Stakeholder
Local Communities General Public
Skill, Environmen t Opinion
Business Support
Services
Business
Central/Local Govt.
Foreign Govt.
Image, Publicity
Social Demand
Media
Social Activist
6
Stakeholder management
identifying conflicts/potential conflicts, gaps,
contradictions or incompatibilities between stakeholder requirements, so that a reconciliation strategy can be planned.
ensuring ongoing communication, two-way information access, monitor changes in engagement, attitude and/or influence
Business Interaction
Market
Shareholder Employee Creditor
Non Market
Local Communities
Central/Local Govt.
Foreign Govt. Business Firm
Supplier
Distributor
Social Activist
Media
Customer
Competitor
General Public
Business Support
8
Business Interaction
Business Consumer
Market
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