Course Organization Change and Transformation - Change Management session November 20th 2013- Drs. Marjan J.

Franzen (CEO) and Kim-Jun Franzen LL.M. (Country Head India). Program: I Setting the scene Introduction Franzen/partners Program (purpose set-up way of doing) Definition of Change Management (Interactive session) Team set-up and leaders role (vision mission) Learning objectives and teamwork Sharing ambitions Change Management and key learnings II Theoretical Framework Change Management as part of Organizational Behavior and Organizational Development What and How of Change Management Individual Team and Organizational level Individual level: Awareness and learning Cross cultural business Cultural levels Leading change

III Change Management into practice Business Case Aravind Eye Hospital Business Case Once Aravind, always Aravind Reflection team work IV Guest lecture Mr. Lars-Erik Fridolfsson (HR Manager IKEA India). All students need to participate in the guest lecture.

Franzen/partners K-41, 2nd Floor - Jangpura Extension - New Delhi 110014 - India www.franzen-partners.com