Management

COURTLAND L.BOVEE JOHN V.THILL MARIAN BURK WOOD GEORGE P.DOVEL

"Part One Understanding Management Today Chapter 1 The foundations of Management chapter 2 Management Theories and perspectives Chapter 3 The complex Organizational Environment Chapter 4 Social Responsibility and Ethics Chapter 5 Management and the Global Organization Part Two Planning chapter 6 Decision Making Chapter 7 Organizational Goals and Planning Chapter 8 Strategic Management and Implementation Part Three Organizing Chapter 9 Foundations of Organization Structure Chapter 10 Organization Design Chapter 11 Organizational Change and Innovation Chapter 12 Organizing New Ventures Chapter 13 Human Resource Management Part four Leading Chapter 14 Management and Motivation Chapter 15 Leadership in Organizations Chapter 16 Groups in Organizations Chapter 17 Management and Communication Part Five Controlling chapter 18 Information Resource Management Chapter 19 foundations of Management Control Chapter 20 Operations Management Chapter 21 quality, Productivity and Customer Satisfaction