MC LC

MC LC.......................................................................................................................................1
DANH MC VIT TT.................................................................................................................3
DANH MC CC BNG BIU, S ......................................................................................3
LI NI U.................................................................................................................................5
PHN 1. QU TRNH HNH THNH, PHT TRIN V C CU T CHC CA CNG
TY TNHH TMDV TIN HC AN PHT........................................................................................1
1.1.Qu trnh hnh thnh v pht trin ca cng ty TNHH TMDV TIN HC AN PHT..............1
1.2.C cu t chc ca cng ty TNHH TMDV TIN HC AN PHT............................................3
S 1.1: C cu t chc ca cng ty TNHH TMDV TIN HC AN PHT................................3
1.3.Chc nng, nhim v ca tng b phn.....................................................................................3
1.3.1.Gim c.................................................................................................................................3
1.3.2.Xng lp rp in t.............................................................................................................4
1.3.3.Phng pht trin phn mm....................................................................................................4
1.3.4.Phng k thut........................................................................................................................4
1.3.5.Phng d n............................................................................................................................4
1.3.6.Phng kt ton.........................................................................................................................4
1.3.7.Phng kinh doanh...................................................................................................................4
PHN 2. THC TRNG HOT NG SN XUT KINH DOANH CA CNG TY TNHH
TMDV TIN HC AN PHT..........................................................................................................6
Khi qut v ngnh ngh kinh doanh ca cng ty TNHH TMDV TIN HC AN PHT...............6
Quy trnh hot ng kinh doanh ca cng ty TNHH TMDV TIN HC AN PHT.......................6
1.2.1.M t c im hot ng sn xut kinh doanh chung ca cng ty.......................................6
S 2.1. Quy trnh kinh doanh chung...........................................................................................6
1.2.2.M t hot ng bn hng ti showroom................................................................................8
S 2.2. Quy trnh kinh doanh......................................................................................................8
1.3.Kt qu hot ng sn xut kinh doanh ca cng ty TNHH TMDV TIN HC AN PHT
nm 2009 v nm 2010....................................................................................................................9
1.3.1.Tnh hnh doanh thu chi ph li nhun nm 2009 v nm 2010 ca cng ty TNHH
TMDV TIN HC AN PHT..........................................................................................................9
Bng 2.1. Bo co kt qu kinh doanh...........................................................................................10
1.3.2.Tnh hnh ti sn ngun vn nm 2010 v nm 2009 ca cng ty TNHH TMDV TIN
HC AN PHT.............................................................................................................................12
Bng 2.2. Bng cn i k ton nm 2009 v 2010.......................................................................12
1.4.Phn tch mt s ch tiu ti chnh cn bn ca cng ty TNHH TMDV TIN HC AN PHT.
........................................................................................................................................................14

1.4.1.Ch tiu xc nh c cu ti sn v ngun vn......................................................................14

Bng 2.3. C cu ti sn v ngun vn..........................................................................................14
1.4.2.Ch tiu nh gi kh nng thanh ton..................................................................................15
Bng 2.4. Kh nng thanh ton......................................................................................................15
1.4.3.Ch tiu nh gi hiu sut s dng ti sn...........................................................................16
Bng 2.5. Hiu sut s dng ti sn...............................................................................................16
1.4.4.Ch tiu nh gi kh nng sinh li.......................................................................................17
Bng 2.6. Kh nng sinh li...........................................................................................................17
1.5.Tnh hnh lao ng ti cng ty TNHH TMDV TIN HC AN PHT.....................................18
PHN 3. NHN XT V KT LUN........................................................................................20
Mi trng kinh doanh..................................................................................................................20
3.2.1.Thun li...............................................................................................................................20
3.2.2.Kh khn...............................................................................................................................20
Nhng u im, tn ti ca cng ty TNHH TMDV TIN HC AN PHT...................................20
3.2.3.u im................................................................................................................................20
3.2.4.Tn ti...................................................................................................................................21
Bin php khc phc......................................................................................................................21
nh hng pht trin ca cng ty TNHH TMDV TIN HC AN PHT....................................21
LI KT........................................................................................................................................22

DANH MC VIT TT
K hiu vit tt
CP
CSH
DH
DT
DV
LN
NH
TMDV
TN
TNHH
TS
TSDH
TSNH

Tn y
Chi ph
Ch s hu
Di hn
Doanh thu
Dch v
Li nhun
Ngn hn
Thng mi dch v
Thu nhp
Trch nhim hu hn
Ti sn
Ti sn di hn
Ti sn ngn hn

DANH MC CC BNG BIU, S

1.1.Qu trnh hnh thnh v pht trin ca cng ty TNHH TMDV TIN HC AN PHT..............1
1.2.C cu t chc ca cng ty TNHH TMDV TIN HC AN PHT............................................3
S 1.1: C cu t chc ca cng ty TNHH TMDV TIN HC AN PHT................................3
1.3.Chc nng, nhim v ca tng b phn.....................................................................................3
1.3.1.Gim c.................................................................................................................................3
1.3.2.Xng lp rp in t.............................................................................................................4
1.3.3.Phng pht trin phn mm....................................................................................................4
1.3.4.Phng k thut........................................................................................................................4
1.3.5.Phng d n............................................................................................................................4
1.3.6.Phng kt ton.........................................................................................................................4
1.3.7.Phng kinh doanh...................................................................................................................4
Khi qut v ngnh ngh kinh doanh ca cng ty TNHH TMDV TIN HC AN PHT...............6
Quy trnh hot ng kinh doanh ca cng ty TNHH TMDV TIN HC AN PHT.......................6

1.2.1.M t c im hot ng sn xut kinh doanh chung ca cng ty.......................................6

S 2.1. Quy trnh kinh doanh chung...........................................................................................6
1.2.2.M t hot ng bn hng ti showroom................................................................................8
S 2.2. Quy trnh kinh doanh......................................................................................................8
1.3.Kt qu hot ng sn xut kinh doanh ca cng ty TNHH TMDV TIN HC AN PHT
nm 2009 v nm 2010....................................................................................................................9
1.3.1.Tnh hnh doanh thu chi ph li nhun nm 2009 v nm 2010 ca cng ty TNHH
TMDV TIN HC AN PHT..........................................................................................................9
Bng 2.1. Bo co kt qu kinh doanh...........................................................................................10
1.3.2.Tnh hnh ti sn ngun vn nm 2010 v nm 2009 ca cng ty TNHH TMDV TIN
HC AN PHT.............................................................................................................................12
Bng 2.2. Bng cn i k ton nm 2009 v 2010.......................................................................12
1.4.Phn tch mt s ch tiu ti chnh cn bn ca cng ty TNHH TMDV TIN HC AN PHT.
........................................................................................................................................................14
1.4.1.Ch tiu xc nh c cu ti sn v ngun vn......................................................................14
Bng 2.3. C cu ti sn v ngun vn..........................................................................................14
1.4.2.Ch tiu nh gi kh nng thanh ton..................................................................................15
Bng 2.4. Kh nng thanh ton......................................................................................................15
1.4.3.Ch tiu nh gi hiu sut s dng ti sn...........................................................................16
Bng 2.5. Hiu sut s dng ti sn...............................................................................................16
1.4.4.Ch tiu nh gi kh nng sinh li.......................................................................................17
Bng 2.6. Kh nng sinh li...........................................................................................................17
1.5.Tnh hnh lao ng ti cng ty TNHH TMDV TIN HC AN PHT.....................................18
Mi trng kinh doanh..................................................................................................................20
3.2.1.Thun li...............................................................................................................................20
3.2.2.Kh khn...............................................................................................................................20
Nhng u im, tn ti ca cng ty TNHH TMDV TIN HC AN PHT...................................20
3.2.3.u im................................................................................................................................20
3.2.4.Tn ti...................................................................................................................................21
Bin php khc phc......................................................................................................................21
nh hng pht trin ca cng ty TNHH TMDV TIN HC AN PHT....................................21

LI NI U
Vit Nam ang trn pht trin v mi mt: kinh t, vn ha, x hi c bit l
tnh hnh pht trin kinh t cng th hin su m hn sau ngy Vit Nam chnh thc ra
nhp t chc Thng mai th gii (WTO). iu ny cng l l do ra i ca nhiu cng
ty vi loi hnh thng mi dch v.
c thnh lp t nm 2002, tri qua hn 9 nm xy dng v pht trin, cng ty
TNHH TMDV TIN HC AN PHT t c v tr nht nh trong lnh vc kinh
doanh thng mi dch v trn th trng.
Sau mt thi gian thc tp ti cng ty, di s gip , to iu kin thun li ca
ban lnh o, cng nh cc phng ban trong cng ty v s hng dn nhit tnh ca cc
thy c trong b mn Kinh t, em hon thnh bi bo co thc tp ny. y l kt qu
ca qu trnh quan st, tm hiu thc t cng ty TNHH TMDV TIN HC AN PHT
kt hp vi nhng kin thc m em c hc ti trng i hc Thng Long.
Bo co thc tp ca em gm 3 phn:
Phn 1: Qu trnh hnh thnh, pht trin v c cu t chc ca cng ty
TNHH TMDV TIN HC AN PHT
Phn 2: Thc trng hot ng sn xut kinh doanh ca cng ty TNHH
TMDV TIN HC AN PHT
Phn 3: Nhn xt v kt lun

PHN 1. QU TRNH HNH THNH, PHT TRIN V C CU T

CHC CA CNG TY TNHH TMDV TIN HC AN PHT
1.1. Qu trnh hnh thnh v pht trin ca cng ty TNHH TMDV TIN HC
AN PHT
Gii thiu chung v cng ty TNHH TMDV TIN HC AN PHT
Tn n v: Cng ty TNHH TMDV TIN HC AN PHT
Tn giao dch Ting Anh: An Phat Computer company limited.
Tr s chnh: 201 Cha Bc - ng a H Ni.
1 Showroom: 269 Cha Bc- ng a H Ni.
in thoi: 04.5637003. Fax 04.5637505.
Email: Anphat pc @ fpt.com.vn
Website: http://www.anphatpc.com.vn
Vn kinh doanh: 9.000.000.000 VN
Ngi i din theo php lut: Gim c L Th Hng Giang
Qu trnh hnh thnh v pht trin ca cng ty TNHH TMDV TIN HOC AN
PHT
Cng ty TNHH TMDV TIN HC AN PHT c thnh lp ngy 01 thng 04
nm 2002. Vi s nh hng ng n v mc tiu phn u khng ngng, v s pht
trin chung trong qu trnh hot ng, cng ty An Pht khng ngng phn u v
khng nh c v tr, nng lc ca mnh trong cc lnh vc hot ng nh Cng
ngh thng tin Vin thng. Cc gii php k thut cng ngh, d n, thit b dch v
do cng ty TNHH TMDV TIN HC AN PHT cung cp thc s bao hm c tt
c cc yu t quan trng, cn thit cho pht trin c s h tng, thng tin cc ngnh
cc a phng trong c nc.
Nh c kh nng ti chnh n nh, tnh chuyn nghip cao trong kinh doanh v
dch v, kh nng bo hnh trc tip v h tr k thut mc ti a, nhng mt hng
m cng ty tham gia phn phi u c m bo cht lng v c khch hng tin
tng.
Hin ti cng ty TNHH TMDV TIN HC AN PHT ang l i l phn phi
chnh thc ca cc hng ni ting trn th gii nh : Intel, samsung, Canon, HPCompad, Epson, IBM, Seagate
Cng ty TNHH TMDV TIN HC AN PHT c h thng bo hnh rng khp
c nc vi i ng cn b, k thut vin c trnh v nhiu kinh nghim c o
to c bn trong v ngoi nc. Cng ty TNHH TMDV TIN HC AN PHT c kh
nng lm vic vi cng cao sn sng p ng cc yu cu ca nhiu b, ngnh,
a phng, h thng ngn hng, cc trng hc ph thng nh :
B k hoch u t
1

B cng nghip
B ti nguyn mi trng
Cng ty lng thc H Sn Bnh
Cc h thng ngn hng chnh sch H Tnh, Qung Ninh, Ty H, H Ty, Thi
Nguyn
Cc trng trung hc ph thng : Vn n, Hoa Hng

Vi mc tiu cht lng, uy tn v dch v sau bn hng, cng ty TNHH TMDV

TIN HC AN PHT c bit ch trng n cng tc bo tr bo dng. Trong nhng
nm qua, cng ty cung cp thit b tin hc cho nhiu trng i hc, trung hc, trung
tm dy ngh, cc n v hnh chnh s nghip, cc doanh nghip v l nh phn phi
ln trong c nc.
Vi nng lc, kinh nghim v s phn u vn ln cng vi s tn nhim ca
khch hng, An Pht hon ton c th p ng c hu ht nhng i hi, yu cu
ca qu khch hng trong lnh vc chuyn mn, gp phn vo s pht trin ngnh
cng ngh thng tin Vit Nam.

1.2. C cu t chc ca cng ty TNHH TMDV TIN HC AN PHT

S 1.1: C cu t chc ca cng ty TNHH TMDV TIN HC AN PHT
PHNG
GIM
C
Phng kinh doanh

Phng k ton

Phng d n

Phng k thut

Phng pht trin

phn mm

Xng lp rp in t

(Ngun: Phng gim c)

Nhn xt:
C cu t chc ca cng ty c t chc theo m hnh trc tuyn chc nng.
Trong c cu ny, vai tr ca tng v tr c b tr theo chc nng nhm t c
mc tiu, nhim v chung. Qun l ca tng b phn chc nng: k ton, kinh doanh,
d n, k thut ... s c nhim v bo co li vi gim c - ngi chu trch nhim
phi hp cc hot ng trong cng ty v cng l ngi chu trch nhim cui cng v
kt qu hot ng ca cng ty. M hnh t chc ny gip cho cng ty c s chuyn
mn ho su sc hn, cho php cc thnh vin tp trung vo chuyn mn ca h hn,
to iu kin tuyn dng c cc nhn vin vi cc k nng ph hp vi tng b
phn chc nng.
1.3. Chc nng, nhim v ca tng b phn
1.3.1. Gim c
Chc nng:
Trc tip qun tr cng ty, thc hin chin lc, k hoch kinh doanh, m bo s pht
trin hiu qu, an ton v ng mc tiu ra.
Chu trch nhim v hot ng hng ngy ca cng ty.
Nhim v:
i din cng ty trong vic khi kin cc v n c lin quan n quyn li ca cng
ty.
3

1.3.2. Xng lp rp in t
Lp rp thit b
Sa cha cc thit b
Bo hnh cc thit b
1.3.3. Phng pht trin phn mm
Qun l, o to v xy dng i ng nhn vin phn mm phc v cho hot ng
ca cng ty.
Phn tch yu cu, thit k gii php h thng, ln k hoch v chu trch nhim t
chc thc hin cho d n ln v lu di ca cng ty.
Qun l, pht trin h thng bn hng trc tuyt ca cng ty.
Qun l, pht trin web ca cng ty.
1.3.4. Phng k thut
Qun l nhm k thut bo tr v sa cha.
Tip xc khch hng t vn v vn bo tr v sa cha (khi cn thit).
H tr k thut gii quyt cc trng hp phc tp.
1.3.5. Phng d n
Tham gia u thu
T vn cung cp cc sn phm lin quan n hot ng kinh doanh ca cng ty.
1.3.6. Phng kt ton
Chc nng:
Qun l cc hot ng k ton, gim st cc hot ng sn xut ca cng ty.
Tham mu cho ban gim c cc chnh sch lin quan n hot ng kt ton cng
nh cc hot ng kinh doanh.
Nhim v:
Qun l chi ph kinh doanh v doanh thu bn hng
M s sch, theo di chnh xc ton b ti sn, tin vn ca doanh nghip, qun l v
s dng theo quy nh ca ch hch ton kt ton thng k hin hnh
Hch ton y cc chi ph pht sinh trong nm ti chnh
1.3.7. Phng kinh doanh
Chc nng.
Tham mu cho gim c mi chnh sch, chin lc kinh doanh nhm t hiu qu
cao nht cho cng ty.
Thc hin vic kinh doanh tip th hng ho, dch v, qun l lu kho hng ho ca
cng ty.
i chiu vi kt ton kp thi khng tht thot tin thu ca khch hng
Nhim v:
nh hng chin lc kinh doanh ca cng ty.
4

Thc hin trc tip cc cng vic kinh doanh vi nhng khch hng quan trng.
Chu trch nhim v qun l, t chc vn hnh kho thnh phm, lp v lu tr phiu
nhp, phiu xut, kim k hng tn kho cui thng theo quy trnh lun chuyn chng
t ca cng ty.

PHN 2. THC TRNG HOT NG SN XUT KINH DOANH CA

CNG TY TNHH TMDV TIN HC AN PHT
Khi qut v ngnh ngh kinh doanh ca cng ty TNHH TMDV TIN HC AN
PHT
Kinh doanh cc thit b tin hc nh:
Cc sn phm tin hc (my tnh ca hng IBM, HP, )
Cc thit b vn phng (my in, fax, )
Cc phn mm (Microsoft, Kaspersky, BKAV, )
Cc thit b my tnh ( RAM, Main, .)
My tnh xch tay (Lenovo, IBM, Dell, HP, )
Cng ty TNHH TMDV TIN HC AN PHT t khi thnh lp n nay khng ch
l nh cung cp thit b trong lnh vc thit b vn phng ca cc nh sn xut ln trn
th gii m cn l mt nh tch hp h thng, cung cp cc gii php tng th p ng
cc nhu cu ca khch hng. Cng ty rt coi trng cht lng dch v bi y l mt
trong nhng vn hng u m khch hng quan tm nht.
Cng ty An Pht lun t cht lng dch v ln hng u, coi trng cng tc
dch v h tr k thut, t vn trc bn hng v sau bn hng. Vic thc hin cng
tc ny bao gm:
Cung cp s in thoi, dich v nng (hot-line) khch hng c th gi bt k lc
no 24/24 gi.
Cung cp dch v h tr khch hng trc tuyn (qua internet)
Quy trnh hot ng kinh doanh ca cng ty TNHH TMDV TIN HC AN
PHT.
1.2.1. M t c im hot ng sn xut kinh doanh chung ca cng ty.
S 2.1. Quy trnh kinh doanh chung
Tnh s lng
hng cn mua

t mua hng

Nhn hng

Phn phi

(Ngun: Phng kinh doanh)

Bc 1: Tnh s lng hng cn mua

Cui mi qu, th kho s bo s lng hng bn c v s lng hng cn li
cho Gim c. Da trn mc tiu th hng, Gim c s a ra s lng hng cn
mua cho qu ti.
Bc 2: t mua hng
Khi nh cung cp chp nhn, h s gi bo gi v cho cng ty v hai bn tha
thun v gi c v cc iu kin hp ng:
Mc gi.
Phng thc thanh ton.
Thi gian giao hng.
Th tc nhn hng.
Bc 3: Nhn hng
Sau khi cn b kim tra s lng v cht lng, hng ha s c chuyn ti kho
Ti kho, th kho s kim tra li 1 ln na trc khi phn loi v xp vo kho theo
tng khu vc.
Bc 4: Phn phi
Khi c phiu xut kho, hng ha s c xut ra v c chuyn n khch hng.
Nhn xt:
u im
i vi cc bc t mua hng, nhn hng, cng ty thc hin mt quy trnh khp
kn u vo u ra hp l, c tnh cht ch cao.
Nhc im:
Cng ty khi tnh s lng hng cn mua lun da vo tnh hnh kinh doanh ca qu
trc, iu ny lm cho cng ty khng ch ng vi nhng mt hng mi. V d: khi
cng ty ln k hoch ma hng cho qu ny ri, nhng c sn phm mi trn th
trng th cng ty cng khng nhp nhiu sn phm mi. Nu cng ty nhp v bn
nhiu sn phm mi th sn phm c s khng bn c.

1.2.2. M t hot ng bn hng ti showroom

S 2.2. Quy trnh kinh doanh.
Tip nhn thng tin

GIM C

Yu cu
h tr k
thut

Yu cu
bo hnh

Yu cu
v bo tr

Yu cu v

Yu cu
v mua

Phng
bo hnh

Dch v
bo tr

Kho

mua hng

hng

(Ngun: Phng kinh doanh)

Quy trnh kinh doanh ca cng ty TNHH TMDV TIN HC AN PHT gm bn bc

sau
Bc 1 : Nhn thng tin v yu cu ca khch hng qua cc hnh thc nh
Tm hiu thng tin qua in thoi, qua email, qua gp g.
Bc 2 : Phn loi thng tin v yu cu ca khch hng, c th chia ra cc loi yu
cu c bn sau :
Yu cu mua hng
Yu cu t vn h tr k thut.
Yu cu bo hnh.
Yu cu dch v bo tr sau bn hng.
Bc 3: Chuyn yu cu trn n cc b phn lin quan gii quyt
T vn h tr k thut: Xem xt nu c th gip qua in thoi, qua email, qua fax.
Trng hp khng gii quyt c c th thng lng vi khch hng v a im
v thi gian c th hai bn gp g cng gii quyt vn .
Yu cu v bo hnh: Nhn vin bo hnh xem xt, kim tra c th tng trng hp v
a ra cc quyt nh x l, a ra lch thi gian v hng gii quyt cng vic. Trong
trng hp qu lu c th b tr thit b thay th trnh nh hng n cng vic ca
khch hng.
8

Yu cu v bo tr: Nu khch hng c yu cu dch v bo tr th cng ty s lin lc

v hn thi gian c th vi khch hng cho nhn vin n kho st, thng tho v
k hp ng.
ng dch v. Sau b phn k thut s thc hin cc cng vic nh k theo cc
khon tho thun trong hp ng.
Yu cu mua hng: Nu khch hng c yu cu v hng ha, nhn vin s ly thng
tin yu cu ca khch hng, bo gi cho khch hng, tha thun, ly hng t kho v
giao cho khch hng
Bc 4: Trong cc trng hp hai bn khng gii quyt c, nhn vin phi bo
co li cho cc trng phng v ban gim c tm bin php gii quyt vn .
Nhn xt:
u im:
Quy trnh bn hng ca cng ty r rng, iu ny gip cho nhn vin kinh doanh c s
t vn hp l cho khch hng.
Dch v ca cng ty a dng gip cho khch hng c nhiu s la chn khi ti
showroom.
Nhn vin kinh doanh ti showroom c kinh nghim v chuyn mn nn lun c s t
vn hp l nht ti khch hng, gip khch hng tit kim thi gian v chi ph.
Nhc im.
Phng bo hnh, bo tr ca cng ty nm cch xa showroom nn khi khch hng c
yu cu bo hnh, bo tr th khch hng s mt thm cht thi gian ch i i ti
phng bo tr.
Mi cng vic din ra ti showroom u c chuyn n gim c, iu ny c th
lm cho gim c khng cn thi gian phn tch tnh hnh kinh t trn th tng
c nhng quyt nh cho hot ng kinh doanh ca cng ty, cng nh cp nht nhng
sn phm mi, cng ngh mi
1.3. Kt qu hot ng sn xut kinh doanh ca cng ty TNHH TMDV TIN
HC AN PHT nm 2009 v nm 2010
1.3.1. Tnh hnh doanh thu chi ph li nhun nm 2009 v nm 2010 ca cng
ty TNHH TMDV TIN HC AN PHT

Bng 2.1. Bo co kt qu kinh doanh

n v tnh: ng
Ch tiu

Nm 2010

Nm 2009

(A)
1. DT bn hng v
cung cp DV
2. Cc khon gim
tr doanh thu.

(1)

(2)

3. DT thun v
bn hng v cung
cp DV
4. Gi vn hng
bn
5. Li nhun gp
6. DT hot ng
ti chnh
7. CP ti chnh
8. CP qun l
9. LN t hot
ng KD
10. TN khc
11. CP khc
12. LN khc
13. Tng LN
trc thu
14. Thu TNDN
hin hnh
15. LN sau thu

Chnh lch
tuyt i
tng i
(%)
(3)=(1)-(2)
(4)=(3)/(2)

213.145.743.978

169.200.049.644

43.945.694.334

25,97

567.120.556

157.834.126

409.286.430

259,31

212.578.623.422

169.042.215.518

43.536.407.904

0,26

207.029.683.898

162.912.029.138

44.117.654.760

25,75

5.548.939.524
40.386.948

6.130.186.380
40.828.664

(581.246.856)
(441.716)

(9,48)
(1,08)

623.342.465
5.266.970.006

725.262.742
5.735.388.262

(101.920.277)
(468.418.256)

(14,05)
(8,17)

(300.985.999)
497.579.460
4.060.356
493.519.104
192.533.105

(289.635.960)
525.248.816
8.087.904
517.160.912
227.524.952

(11.350.039)
(27.669.356)
(4.027.548)
(23.641.808)
(34.991.847)

(3,92)
(5,27)
(49,8)
(4,57)
(15,38)

48.133.276

41.232.250

6.901.026

16,74

144.399.829

186.292.702

(41.892.873)

(22,49)

(Ngun: Phng k ton)

10

Qua bng bo co kt qu kinh doanh ca 2 nm 2009 v 2010, ta c th thy ch

tiu doanh thu ca nm 2010 c mt s tng ln r rt, c th tng
43.945.694.334VN tng ng vi 25,97% so vi nm 2010. Cng ty c s tng
trng mnh m trong doanh thu l nh vo vic thu ht khch hng, m rng knh
phn phi, c bit cng ty ch trng n cht lng sn phm nn to c nim
tin trong khch hng.
Cc khon gim tr doanh thu nm 2010 tng 259,31% tng ng 409.286.430
VN so vi nm 2009. Nguyn nhn ca s gia tng ny ngoi vic gim gi hng
bn th ch yu l chit khu thng mai.
Gi vn hng bn nm 2010 tng 25,75% tng ng 44.117.654.760 VN so vi
nm 2009. Nguyn nhn ca s gia tng ny ngoi nhng l do khch quan nh s
tng gi ca cc ngun nguyn nhin liu c bn nh: xng, du, in, cc chi ph u
vo khng ngng tng t bin m cn do s bin ng bt n ca th trng v t gi
lm cho cc hot ng nhp khu hng ha ca cng ty c nhiu ri ro v tng chi ph.
S gia tng ca gi vn hng bn (25,75%) chm hn so vi tc gia tng ca
doanh thu (25,97%) nhng cc khon gim tr doanh thu tng mnh nn lm cho li
nhun gp nm 2010 gim st, gim 581.246.856VN tng ng 9,48% so vi nm
2009.
Chi ph ti chnh nm 2010 gim 14,05% so vi nm 2009 tng ng
101.920.277 VN l do cng ty gim ng k cc khon chi ph vay n ngn hng
v cc t chc tn dng khc.
Chi ph qun l doanh nghip nm 2010 gim 468.418.256 VN so vi nm 2009
tng ng 8,17% iu ny chng t phng thc qun l ca doanh nghip dn
hp l hn, lun iu chnh d on, gii quyt c nhng bt thng xy ra trong
qun l. Tuy chi ph khc ca nm 2010 pht sinh l 5.266.970.006 VN nhng iu
ny khng lm nh hng ng k ti li nhun ca doanh nghip do doanh nghip
gim c chi ph qun l so vi nm 2009.
Li nhun sau thu nm 2010 gim 22,49% so vi nm 2009 tng ng
41.892.873 VN, kt qu ny chng t cng ty hot ng t hiu qu cha cao. Tuy
doanh nghip khng b thua l nhng li nhun li thp hn nm 2009. Cng ty cn
thc hin tt cc chin lc kinh doanh ca mnh v nm gi c th phn. Trong
tng lai cng ty cn y mnh hot ng kinh doanh ng thi nng cao kh nng
qun l, tit kim cc khon chi ph pht sinh.

11

1.3.2. Tnh hnh ti sn ngun vn nm 2010 v nm 2009 ca cng ty TNHH

TMDV TIN HC AN PHT
Bng 2.2. Bng cn i k ton nm 2009 v 2010
n v tnh: ng
Ch tiu

Nm 2010

Nm 2009

(A)

(1)

(2)

A.Ti sn
I. Ti sn NH
1. Tin
2. Cc khon phi thu
NH
Phi thu khch hng
Tr trc cho ngi bn
Cc phi thu khc
3. Hng tn kho
4. Ti sn NH khc
II. Ti sn DH
1. Ti sn c nh
- Nguyn gi
- gi tr hao mn lu k
2. Ti sn DH khc
Tng Ti sn
B. Ngun vn
I. N phi tr
1.N NH
Vay v n NH
Phi tr ngi bn
Ngi mua tr tin trc
Thu v cc khon phi
np nh nc
Chi ph phi tr
Cc khon phi tr. phi
np NH khc
D phng phi tr NH
2. N DH
II. Vn ch s hu
Vn u t ca CSH
Qu khen thng phc
li
Tng Ngun vn

Chnh lch
tng i
tuyt i
(%)
(3)=(1)-(2)
(4)=(3)/(2)

31.803.482.158
2.216.039.351

25.989.141.123 5.814.341.035
3.334.283.733 (1.118.244.382)

14.825.315.166

12.661.024.645

2.164.290.521

17,09

913.629.256
1.259.903.328
(9.242.063)
4.690.988.490
77.306.406
(332.577.590)
(332.577.590)
11.399.091
(343.976.681)
0
5.481.763.445
0
18.962.381.135 (1.457.023.756)
18.953.248.055 (1.460.788.756)
6.300.000.000 (5.350.000.000)
11.967.250.177 2.175.041.251
129.938.475
1.528.246.496

7,40
411,20
(100)
48,23
28,85
(26,55)
(26,55)
0,67
77,35
0
20,12

13.259.011.918 12.345.382.662
1.566.303.248
306.399.920
0
9.242.063
14.416.882.206 9.725.893.716
345.245.435
267.939.029
919.909.402 1.252.486.992
919.909.402 1.252.486.992
1.708.609.499 1.697.210.408
(788.700.097)
(444.723.416)
0
0
32.723.391.560 27.241.628.115
17.505.357.379
17.492.459.299
950.000.000
14.142.291.428
1.658.184.971

22,37
(33,54)

(7,68)
(7,71)
(84,92)
18,17
1.176,13

18.408.303

37.995.948

(19.587.645)

(51,55)

27.000.000

27.000.000

100

65.438.793

4.147.705

61.291.088

1.477,71

631.135.804
12.898.080
15.218.034.181
15.208.221.871

513.951.750
9.097.080
8.279.246.980
8.269.434.670

117.184.054
3.801.000
6.938.787.201
6.938.787.201

22,80
41,78
83,81
83,91

9.812.310
32.723.391.560

9.812.310
27.241.628.115

0
5.481.763.445

0.00
20,12

12

(Ngun: Phng k ton)

V mt ti sn:
Nm 2010, tng ti sn tng 20,12% so vi nm 2009 tng ng vi 5.481.763.445
VN. Tng ti sn ca cng ty c xu hng tng nhanh v ch yu l do ti sn ngn
hn nm 2010 tng 22,37% tng ng 5.814.341.035 VN so vi nm 2009.
Tin mt ca cng ty nm 2010 gim mnh 33,54% tng ng 1.118.244.382 VN
so vi nm 2009 chng t cng ty ang s dng hnh thc qun l tin hiu qu,
lng tin mt tn trong qu khng qu nhiu. Lng tin trong qu khng nhiu c
th khin cho cng ty mt kh nng thanh ton tc thi. Tuy nhin vic d tr lng
tin t i gip doanh nghip gim c chi ph s dng vn, gim thiu ri ro mt cp.
Cc khon phi thu ngn hn trong nm 2010 tng 7,4% tng ng 913.629.256
VN so vi nm 2009 nguyn nhn l do cng ty p dng phng thc bn hng tr
chm cho cc doanh nghip, c nhn khc thu ht khch hng, tng doanh thu cho
cng ty trong thi im lm pht tng cao.
Tr trc cho ngi bn trong nm 2010 tng 441,2% tng ng 1.259.903.328
VN, cng ty tng khon tr trc cho khch hng tng nim tin vi cc nh cung
cp ln trn th gii, thc hin cc hp ng ln cn cc khon t trc.
Cc khon phi thu khc nm 2010 gim 100% tng ng 9.242.063 so vi nm
2009, chng t cng ty qun l cc khon phi thu hiu qu hn nm 2009, t gim
c chi ph cho cng ty.
Hng tn kho nm 2010 ca cng ty tng 48,23% so vi nm 2009 tng ng
4.690.988.490. iu ny gip cho cng ty c kh nng p ng ngay mt lng hng
ln khi khch c yu cu ng thi to ra mt khon li nhun ln cho cng ty khi
hng ha c xu hng tng gi ngy cng nhanh nh hin nay. Nhng n li lm
ng mt lng vn kh ln ca cng ty v gia tng cc chi ph bo qun, chi ph qun
l kho.
Ti sn c nh gim 332.577.590 VN vi t l gim 26,55%, mc gim ny hon
ton do gim u t c s h tng, thit b vn phng. iu ny cho thy doanh nghip
quan tm n gim ch ph cho doanh nghip, tng sc mnh cnh tranh.
V mt ngun vn:
Vay ngn hn nm 2010 gim 84,92% tng ng 5.350.000.000 VN cho thy
tng quy m kinh doanh, doanh nghip dng ngun vn di hn ti tr. Vic ti tr
ny em li s an ton v mt ti chnh.
Phi tr ngi bn nm 2010 tng 18,17% tng ng 2.175.041.251VN so vi nm
2009 chng t cng ty gy dng c nim tin ca nh cung cp, t cng ty c
th s dng vn u t vo cc hot ng ti chnh khc tng doanh thu.
13

Ngi mua tr tin trc nm 2010 tng mnh 1.176,13% tng ng 1.528.246.496
VN so vi nm 2009 chng t cng ty c nim tin t khch hng, vi ngun vn
tng thm ny cng ty c th u t vo cc hot ng ti chnh tng doanh thu.
Thu v cc khon phi np nh nc nm 2010 gim 51,55% tng ng 19.587.645
VN so vi nm 2009 do cc khon gim tr doanh thu ca nm 2010 tng mnh
259,31% so vi nm 2009.
Chi ph phi tr nm 2010 tng 100% tng ng 27.000.000 VN so vi nm 2009 do
cng ty gim u t vo c s h tng nn phi s dng nhiu dch v ngoi hn, c
nhiu khon pht sinh hn.
Cc khon phi tr, phi np ngn hn khc nm 2010 tng mnh 1.477,71% tng
ng 61.291.088%.
D phng phi tr ngn hn nm 2010 tng 22,8% tng ng 117.184.054 VN so
vi nm 2009 lm tng kh nng thanh ton ca cng ty, tng nim tin vi nh cung
cp v ngn hng.
Vn ch s hu nm 2010 tng 83,91% tng ng 5.481.763.445VN, iu ny cng
lm tng thm s tin tng t nh cung cp, ngn hng v cc t chc tn dng khc
i vi cng ty, t cng ty c th gim bt c chi ph s dng vn.
Nh vy ta thy rng cng ty theo ui chin lc qun l vn theo quan im:
Ly mt phn ngun vn di hn u t cho phn vn ngn hn. y l mt chin
lc qun l vn thn trng. Chnh v th chin lc ny s c thun li cho chnh bn
thn cng ty l:
Gim bt ri ro v lm pht, suy thoi kinh t.
p ng nhu cu thanh ton cho nh cng cp, ngn hng v cc t chc tn dng
khc.
1.4. Phn tch mt s ch tiu ti chnh cn bn ca cng ty TNHH TMDV TIN
HC AN PHT.
1.4.1. Ch tiu xc nh c cu ti sn v ngun vn
Bng 2.3. C cu ti sn v ngun vn

Ch tiu
T trng ti
sn ngn hn

Cng thc tnh

Nm 2010

Nm 2009

VT: ln
Chnh
lch

0,95

0,02

Tng TSNH
0,97
Tng TS

14

T trng ti
sn di hn

Tng TSDH
0,03

0,05

(0,02)

0,53

0,70

(0.16)

0,47

0,30

0,16

Tng TS

Tng n
T trng n
Tng ngun vn

T trng vn
CSH

Tng vn CSH
Tng ngun vn

V c cu ti sn:
Nm 2010 t trng TSNH l 0,97(ln) tng so vi nm 2009 l 0,02 (ln) l do
cng ty u t vo TSNH phc v u t ti chnh. Tuy tin mt v cc khon
tng ng tin gim i nhng cc khon phi thu ngn hn, hng tn kho v cc ti
sn ngn hn khc li tng mnh, y l nguyn nhn khin t trng ti sn ngn hn
tng ln. Vic gim ti sn c nh cng khin t s t trng ti sn ngn hn tng ln
tng ng vi s gim xung ca t s t trng ti sn di hn. Qua 2 t s v TSNH
v TSDH, ta thy cng ty ang pht trin kinh doanh bng cch tng s lng hng
tn kho v cung cp tn dng cho khch hng nhm t c doanh thu trong thi
giam lm pht tng cao nh hin nay.
V c cu ngun vn:
T trng n ca cng ty gim xung v t trng vn CSH tng ln gip cng ty
tit kim c chi ph li vay v c nhiu li nhun u t vo c s h tng, u t
ti chnh. lm c iu ny cng ty gim 7,71% cc khon vay ngn hn v
cc khon phi np, phi tr khc. Tuy nhin, t trng vn CSH trong c 2 nm 2009
v 2010 u nh hn t trng n cho thy kh nng t ch ti chnh ca cng ty cha
cao.
1.4.2. Ch tiu nh gi kh nng thanh ton
Bng 2.4. Kh nng thanh ton

Ch tiu

Cng thc tnh

Nm 2010
15

Nm 2009

VT: ln
Chnh
lch

Kh nng
thanh ton
ngn hn

Kh nng
thanh ton
nhanh

Kh nng
thanh ton tc
thi

Tng TSNH
1,87

1,44

0,43

1,05

0,92

0,12

0,13

0,18

(0,05)

Tng n ngn hn

(TSNH- hng tn kho)

Tng n ngn hn

(Tin + cc khon
tng ng tin)
Tng n ngn hn

Kh nng thanh ton ngn hn: phn nh kh nng tr n ngn hn ca cng ty

bng TSNH. C nm 2009 v 2010 kh nng thanh ton ngn hn ca cng ty u ln
hn 1 cho thy cng ty dng mt phn ngun vn di hn ti tr cho ti sn ngn
hn th hin chin lc qun l vn thn trng ca cng ty. Vi chin lc ny, cng
ty hon ton c th bn TSNH thnh ton ton b n ngn hn khi cn thit nhng
chi ph s dng vn ca cng ty cng tng ln.
Ch tiu kh nng thanh ton nhanh phn nh kh nng tr n ngn hn ca cng ty
bng TSNH m khng tnh n hng tn kho nn ch tiu ny th hin s nh gi
chnh xc hn so vi kh nng thanh ton ngn hn. Nm 2010 h s thanh ton nhanh
ca cng ty l 1,05(ln) tng 0,12 (ln) so vi nm 2009, h s ny nm trong mc an
ton. Nh vy kh nng thanh ton nhanh ca cng ty l tt.
Kh nm thanh ton tc thi nm 2010 gim 0,05 (ln) so vi nm 2009 do tin
mt v cc khon tng ng tin ca cng ty gim. iu ny cho thy kh nng
thanh ton tc thi cc khon n ca cng ty cha cao, tuy nhin tnh thanh khon ca
cng ty vn nm trong mc an ton p ng nhu cu v tin ca cng ty vi ngi
bn, tng nim tin ca cng ty trn th trng.
1.4.3. Ch tiu nh gi hiu sut s dng ti sn
Bng 2.5. Hiu sut s dng ti sn
VT: ln
Ch tiu

Cng thc tnh

Nm 2010
16

Nm 2009

Chnh lch

Hiu sut s
dng ti sn

Doanh thu thun

Tng TS bnh qun

6,50

6,21

0,29

y l ch tiu cht lng c th hin di hnh thc gi tr v tnh hnh v kt

qu s dng ti sn trong mt thi gian nht nh. Ch s ny cho ta bit trong nm
2010, 1 ng ti sn lm ra c 6,5 ng doanh thu thun, cao hn nm 2009 l 0,29
ng. Nh vy, nm 2010 cng ty s dng ti sn hiu qu hn nm 2009.
1.4.4. Ch tiu nh gi kh nng sinh li
Bng 2.6. Kh nng sinh li

Ch tiu
T sut sinh li
trn doanh thu
T sut sinh li
trn tng ti sn
T sut sinh li
trn vn CSH

Cng thc tnh

Nm 2010

Nm 2009

VT: %
Chnh
lch

Li nhun rng
Doanh thu thun

0,07

0,11

(0,04)

Li nhun rng
Tng TS bnh qun

0,44

0,68

(0,24)

Li nhun rng
Vn CSH bnh qun

0,95

2,25

(1,30)

T sut sinh li trn doanh thu l ch tiu dng o lng kh nng sinh li trn
thu nhp ca cng ty. Nm 2010 t sut sinh li trn doanh thu l 0,07% gim 0,04%
so vi nm 2009 (0,11%).
T sut sinh li trn tng TS l ch tiu phn nh gi tr li nhun m cng ty thu
c t phn ti sn ca cng ty. Nm 2010, 1 ng TS em u t vo hot ng sn
xut kinh doanh th to ra 0,0044 ng li nhun rng, ch tiu ny thp hn 0,24% so
vi nm 2009.
T sut sinh li trn trn vn CSH l ch tiu dng nh gi hiu qu s dng
vn ca cng ty. Trong nm 2010, 1 ng vn CSH em u t th to ra c 0,0095
ng li nhun rng gim 1,3% so vi nm 2009.
S gim xung ca ba t s ny l do tc gia tng gi vn hng bn 25,75%
tng ng 44.117.654.760 VN nhanh hn tc gim xung ca chi ph qun l
(8,17%) tng ng 468.418.256 VN v chi ph ti chnh (14,05%) tng ng
101.920.277 VN. Trc s tng gi vn hng bn mnh m nh vy m li nhun
17

rng ca cng ty vn t 144.399.829 VN ch gim 22,49% tng ng 41.892.873

VN so vi nm 2009 chng t cng ty qun l chi ph, s dng ti sn cng nh
vn ch CSH c hiu qu.
1.5. Tnh hnh lao ng ti cng ty TNHH TMDV TIN HC AN PHT
Cng vi vic xy dng cng ty ngy cng vng mnh. c th hi nhp th trng.
lnh o cng ty lun ch trng n vic chm lo i sng cho cn b cng nhn vin:
duy tr ch lng. thng n nh. hng thng trch np BHXH. BHYT. BHTN.
KPC m bo quyn li cho nhn vin trong cng ty.
C cu lao ng
Tng s cn b cng nhn vin ca cng ty l 45 ngi, trong :
S lng cn b c trnh thc s l 5 ngi.
S lng cn b c trnh chuyn vin l 10 ngi.
S lng cn b c trnh i hc: 22 ngi, cn li l trnh cao ng.
S lng cn b thuc b phn kinh doanh l 15 ngi
V trnh chuyn mn, cng ty lun to iu kin nhn vin pht huy nng
lc cng nh kh nng sng to, gip cng ty c c nhng bc pht trin mi vo
th trng. Chnh v vy m cng ty c c mt i ng nhn vin dy dn kinh
nghim v c trnh .
Tnh hnh thu nhp
m bo nguyn tc cng bng, tuy theo s ng gp vi cng vic ca ngi
lao ng tr lng, thng, lun c ch i ng, khuyn khch nng cao nng
sut, hiu qu cng vic.
Chnh sch BHXH, y t, bo him cho cng nhn c cng ty thc hin y
theo quy nh vi nhng nhn vin thuc bin ch chnh thc ca cng ty.
i vi ch tin lng, cng ty thc hin nghim chnh lut lao ng. Mc
lng trung bnh ca cc cn b phng ban t 3.000.000 VN tr ln tu theo chc v
v thm nin ng gp cho cng ty. H thng bng lng c xu hng tng trong cc
nm hot ng v pht trin ca cng ty cng vi s thay i ca nn kinh t.
Cc ch i ng
Cng ty lun c nhng chnh sch phc li p ng nhu cu ca ngi lao ng
nh: Ngh thai sn, nh k t chc khm cha bnh cho nhn vin, ng cc loi bo
him x hi, bo him y t y . Vo cc dp h hoc l tt, cng ty thng t chc
cc bui vn ngh hoc chuyn du lch ngn ngy trong nc cho nhn vin nhm
nng cao tinh thn on kt tp th, gn b vi cng ty v tng ng lc, tinh thn lm
vic. ngoi ra cng ty cn c ch khen thng cho ngi lao ng c sng kin lm
li cho cng ty. Cng ty lun c nhng chnh sch quan tm n hon cnh, iu
18

kin lm vic, sc kho ca tng cng nhn. Gim c cng ty lun to mi trng
lm vic thun li nht cho tng nhn vin, tm hiu tm l ngi lao ng.
Cc ch o to v pht trin ngun nhn lc
Trong xu th hi nhp quc t, cuc cnh tranh ca cc cng ty Vit ngy cng
khc lit v kh khn hn. Cc doanh nghip khng ch phi cnh tranh vi cc cng
ty trong nc, m kh khn hn l phi cnh tranh vi nhiu cng ty nc ngoi c
kinh nghim hn trong kinh t th trng. c th cnh tranh thnh cng, vic u t
vo cng tc o to v pht trin ngun nhn lc l iu tt yu. Chnh sch o to
v pht trin ngun nhn lc ca cng ty hng ti mc tiu trang b cho cn b cng
nhn vin nhng kin thc, k nng, tin tin, ng thi phi m bo nguyn tc to
ngun lc n nh v lu di. i vi cn b cng nhn vin hin c, cng ty ch
trng o to ti ch, kt hp gi i o to cc lp o to chuyn su v lnh vc
kinh doanh ca cng ty, qun tr ti chnh v th trng, k thut,u tin k thut. i
vi cn b cng nhn vin tuyn dng mi, cng ty tng cng nhn s c trnh
chuyn mn cao gip nhn vin mi.

19

PHN 3. NHN XT V KT LUN.

Mi trng kinh doanh
3.2.1. Thun li
Vit Nam trong nhng nm u th k 21 c nhng i mi ng k trong nh
hng v pht trin nn kinh t theo nh hng x hi ch ngha. Nhm pht trin v
hi nhp nn kinh t th gii qua nhng nm n u i mi nn kinh t nc ta
tri qua nhiu th thch v t c mt s thnh tu nht nh ng khch l.
c c nhng thnh tu nh ngy hm nay, nn kinh t nc ta c nhng thay i
ng k v nh hng v c cu ngnh ngh. Bn cnh s thay i khng th
khng k n s pht trin mnh m ca cc cng ty c phn kinh doanh thng mi.
Cng ty c thnh lp trong khi Vit Nam ang gia nhp WTO, vi iu kin
thun li ny cng ty c c hi hc hi cc nc pht trin, c c hi hp tcvi cc
i tc nc ngoi.
Do ngnh ngh kinh doanh thit b in t nn cng ty c nhiu la chn v nh
cung cp.
3.2.2. Kh khn
Hi nhp kinh t th gii t ra nhng thch thc rt ln m bn than doanh
nghip ni ring v cc ngnh thng mi dch v ni chung. S cnh tranh t cc i
th cnh tranh ln trn th gii v cht lng sn phm.
Trong nm 2010 do tnh hnh lm pht dn n gi c tng cao c bit li sut cho
vay cc NHTM lin tc iu chnh tng, iu ny nh hng ln n doanh thu v li
nhun ca cng ty.
Cng trong nm 2010, tnh hnh bt n trn th gii lm t gi thay i lm tng
chi phi cho cng ty.
Nhng u im, tn ti ca cng ty TNHH TMDV TIN HC AN PHT
3.2.3. u im
Vi ni lc sn c cng cc quan h thng mi a dng, bn vng to lp t
nhng nm qua vi cc bn hng trong v ngoi nc, cng ty TNHH TMDV TIN
HC AN PHT lun lun p ng tt cc nhu cu v thit b hon chnh trn b v
thit b l, ph tng, ph kin phc v cho sa cha, phc hi
Cng vi thi gian hnh thnh v pht trin, cng ty to c c s vt cht
khang trang, kin c, to nim tin vng chc trong lng khch hng.
Cng ty TNHH TMDV TIN HC AN PHT lun hon thnh tt cc ch tiu k
hoch kinh doanh ra. y l nn tng v tim lc cng ty nh hng pht trin
lu di v ln mnh hn.
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Cng ty cng l mt n v lun chp hnh y cc ngha v np thu, ph v l

ph vi Nh nc.
Vi i ng nhn vin chuyn nghip, giu kinh nghim, lun tm c nhng nh
cung cp tin cy v th trng thch hp cho cng ty.
3.2.4. Tn ti
Cng ty cha c phng qun l nhn s khin cho vic kim sot v t chc nhn
vin trong cng ty rt kh khn.
V th ca cng ty cha ln mnh trn th trng.
Tnh t ch cha cao, kh nng vn hnh v tnh thch ng vi s thay i ca mi
trng kinh doanh cn hn ch.
Bin php khc phc
Do cng ty thiu i b phn qun l nhn s s khin cng ty thiu s ch ng v
nhn s, d dn n tnh trng thiu ngi, phn cng cng vic khng ng ngi
dn n t chc hot ng khng t c hiu qu cao nht. T thc t trn, cng ty
nn thnh lp mt phng qun l nhn s nng cao hiu qu trong cc hot ng
ca t chc.
o to i ng nhn vin c trnh cao, c th thch ng vi s thay i ca
mi trng lun bin ng nh hin nay.
nh hng pht trin ca cng ty TNHH TMDV TIN HC AN PHT
Nm 2010 c nhiu bin ng, cc quy lut pht trin thay i ca th trng ni
chung khng tun theo quy lut. Trc nhng thun li v kh khn cng nh nhng
tn ti ca cng ty m cc nh qun l t ra nhng nh hng pht trin ca cng ty
trong thi gian ti nh sau:
Tip tc m rng sn xut kinh doanh.
Tch cc tm kim i tc trong v ngoi nc, ng thi xc nh pht trin trng
tm l th trng trong nc.
Quan tm nhiu hn ti ngi lao ng gip h nng cao kh nng lm vic, tnh
n nh nhn s lun c t ln hng u. Tip tc o to chuyn su ngun nhn
lc phc v cho chin lc kinh doanh ca cng ty trong thi gian ti.
Xy dng vn ha doanh nghip.

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LI KT
Qun l doanh nghip trong iu kin nn kinh t th trng ngy cng pht trin
nh ngy ny th mc tiu t ra trc mt cc nh qun l doanh nghip l lm sao
t c hiu qu kinh doanh tt nht, nng cao i sng ngi lao ng v nng cao v
th ca doanh nghip trn th trng.
Trong thi gian thc tp cng ty TNHH TMDV TIN HC AN PHT, mc d
mi u cn nhiu kh khn khi ra ngoi thc t nhng dn dn em cng hiu hn cng
vic, chc nng ca cc phng ban trong cng ty v quy trinh sn xut kinh doanh ca
cng ty. Tuy nhin do thi gian c hn v s hiu bit cn nhiu hn ch nn bn bo co
thc tp khng th trnh khi nhng thiu st, em mong cc kin ng gp tn tnh t
thy c trong b mn kinh t v cc c ch, anh ch trong cng ty bn bo co ny
c hon thin hn.
Qua y em cng xin gi li cm n chn thnh n cc thy c, cng nh cc c
ch, anh ch trong cng ty TNHH TMDV TIN HC AN PHT gip em chu o
tn tnh em hon thin bn bo co ny.
Em xin chn thnh cm n!