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  • MKTG Game1

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    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
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    11 views10 pages

    MKTG Game1

    Uploaded by

    api-242471428

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 10

    Where do you transfer the call if patient cant pay their medical bill?

    Name the two newest employees in the company

    True or False? If the customers yells at you, its ok you yell back to the customer ?

    Name the four core values from Intermountain healthcare

    TRUE OR FALSE ? It is ok to do blind transfer calls to other departments in Intermountain Healthcare?

    Name two new things that you learn during this training

    Name three payment plan options that we offer for the customers

    The main goal on each call is .

    What is the last two thing you have to do, before you finish each call ?

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